It's dang-near fool proof. I'm crazy organized and wasn't sold on using event software. The software I was using before Perfect Venue only solidified my feelings, however I gave Perfect Venue a chance. It not only has streamlined our process, but it may be more organized than I am. It's really helped with team communication on our backend, and my customers seem to enjoy it, as well. I have no complaints. Review collected by and hosted on G2.com.

Paying for it, but isn't that the drawback of everything? Review collected by and hosted on G2.com.

I really like how easy it was to switch over from my old software. The white glove service with Leslie Macapagal was a breeze! Her follow-up support after the initial go-live has been amazing. I also love the workflow in the software—it just makes sense. Definitely a software designed by people who understand the venue business. Review collected by and hosted on G2.com.

I honestly don’t have any cons to mention right now. I’m sure I’ll eventually come across a quirk or two, but so far my experience has been completely flawless. Review collected by and hosted on G2.com.

What I like most about Perfect Venue is how it keeps everything flowing smoothly and saves me so much time during the week. I am no longer stuck on the weekends playing "catch-up" making sure every detail is handled and nothing has fallen through the cracks. It also allows me to respond to leads faster and stay organized. Review collected by and hosted on G2.com.

I don’t have any major dislikes. It took a little time to learn all the features at first, but once I got comfortable with it, the platform became very easy to use and efficient. Review collected by and hosted on G2.com.

I really like how user-friendly Perfect Venue is—it’s easy to follow along with the process. I appreciate how easy it is to chat with people, and the templates and automation tools are a big plus. These features significantly cut down the time spent creating templates and speed up the booking process, which helps close more leads. The initial setup was also fairly easy, thanks to the incredible support from the Perfinity team. Review collected by and hosted on G2.com.

I hope that features that customers request will be implemented faster because I think some of them are pretty easy to do. This would definitely improve the experience and customize how we can use the software. Review collected by and hosted on G2.com.

I can customize every element of a proposal including the pricing, menu, and service fee. Review collected by and hosted on G2.com.

The higher tier plans have a few useful tools I'd like to use, but the extra cost is too much for a small business with one location. The ability to choose floor plans or integrations instead of the express book would be great. Review collected by and hosted on G2.com.

I like that Perfect Venue allows me to customize to our specific needs, particularly with automatic emails saving us on staff costs and helping with workflow. Everything being in one place enables our team members to easily access information if needed and allows us to monitor accounts receivable. Customized templates and automatic emails save us a tremendous amount of employee time, and the AI feature of the email responses has helped us save time crafting emails. Review collected by and hosted on G2.com.

I would like to customize the workflow tabs (leads, qualified, etc.) to match the terminology our venue uses. I would also like to see a way to archive emails, especially after an event is done. Review collected by and hosted on G2.com.

There are so many things it's hard to pick! The ease of use on the customer side is outstanding - it's so user friendly and really minimizes information they need to provide/work they need to do. On the back end, it is incredibly easy to stay on top of leads and communications generally, and the integration with Square was fantastic. Review collected by and hosted on G2.com.

I wish the reporting was a little easier to use directly in the dashboard/without exporting all of the data to review externally. Also the tracking dashboard gets a little wonky with tax inclusions. Review collected by and hosted on G2.com.

Having all of my venues consolidated in one place has been incredibly convenient. It allows every team member to easily access important documents, and I really appreciate how simple it is to switch between different locations. It's very user friendly. Review collected by and hosted on G2.com.

I find it frustrating that I have to sign into the app nearly every time I open it. Additionally, there are times when the app displays only a white screen, forcing me to restart it. Review collected by and hosted on G2.com.

Perfect Venue has an intuitive user interface and client portal, easing the event planning process for both sides of the party. This allows more time to secure more events. They offer a truly exceptional level of support as well. Review collected by and hosted on G2.com.

I currently haven't come across any negative problems with their platform or service. Review collected by and hosted on G2.com.

Very user friendly! I was able to learn the software within in a week and create a process for our restaurant events. The team was very helpful and extremely responsive any time I did have a question and when it came to creating our menus in the system. We were on a tight deadline, and the Perfect Venue team really came through with getting us all started. Review collected by and hosted on G2.com.

I wish it had more options for billing because we have to use a certain system to process our final payments. So maybe a little more diverse than just the Square options. I also wish the Open Table integration would go through to save me some work with blocking reservations on both platforms. Review collected by and hosted on G2.com.