Verified User in Food Production
AF
Verified User in Food Production
Enterprise (> 1000 emp.)
"Easy, personalized, and very responsive"
5/5
What do you like best about Perceptyx?

Perceptyx is super easy to work with - responsive, agile, and we've gotten great feedback from our employees on the user experience. We've had minimal disruption thanks to the ease of the tool and our ability to quickly make changes as needed. Such a great team to work with! Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

The manager hierarchy tool is difficult, but that's because our data going in wasn't great. Review collected by and hosted on G2.com.

Response from Angela Thomas of Perceptyx

We are gracious for your admirable feedback. We are passionate about sharing encouraging words with our team! We would love to hear more about your hierarchy, please feel free to reach out to us with any ideas for the future. It's always exciting to see action plans in motion and see the engagement happening around you. We are thrilled to be on this journey with you.

Angela Thomas

Perceptyx Client Support Manager

Verified User in Construction
AC
Verified User in Construction
Enterprise (> 1000 emp.)
"Manage an annual employee survey"
4.5/5
What do you like best about Perceptyx?

Ability to review employee evaluations at a small-group level. Ability to review multi-year trends in survey results. The product is simple to use and reliable. Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

The link to recently completed reports, through the mass report generator, doesn't always work. Mass reports sometimes have to be rerun to gain access to a working link. Review collected by and hosted on G2.com.

Response from Angela Thomas of Perceptyx

We are thankful you have taken the time to share your successes with our tools, advantageous employee impacts, and powerful motivation of the benefits you've gained as a company. We've recently made improvements and additions to our reporting, but we are always open to ideas and opportunities to help with ease and efficiency. We aspire to help you shine!

Angela Thomas

Perceptyx Client Support Manager

TM
therese m.
Mid-Market (51-1000 emp.)
"rough start but willing to make adjustments"
4/5
What do you like best about Perceptyx?

Flexibility and ease of survey tool. There is literally no waiting to see results. Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

Wish there was more assistance in developing the story (results) to leadership. the analytics and interpretation of data would be helpful Review collected by and hosted on G2.com.

Response from Angela Thomas of Perceptyx

Thank you so much for your valuable feedback and commendable compliments Therese. We truly enjoy supporting your team and would love to have further conversation around developing your story (results) to your leaders. Please feel free to reach out to our consulting team anytime for an opportunity do discuss what this may look like. We look forward to advancing and developing with you!

Angela Thomas

Perceptyx Client Support Manager

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Enterprise (> 1000 emp.)
"Great Analytic Capability"
4/5
What do you like best about Perceptyx?

The dashboard tool and drill down capabilities of Percpetyx are great. It allows for team level insights and allows managers and leaders to create actionable plans from engagement survey results. Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

The migrations of data from company systems to Perceptyx was a bit difficult. Review collected by and hosted on G2.com.

Response from Angela Thomas of Perceptyx

We are so pleased to hear of plans in action to increase overall employee engagement. This is why we are here to serve you! Getting a clean dataset at the outset of a survey is definitely a challenging step in the process. We’re always trying to make things simpler for our clients; if you have any recommendations about how we can improve your experience, please reach out to me and I’ll be sure to get it to the right team member. We are so excited to continue this excursion with you.

Angela Thomas

Perceptyx Client Support Manager

Verified User in Defense & Space
AD
Verified User in Defense & Space
Enterprise (> 1000 emp.)
"They ran an all-employee survey for our Company."
3.5/5
What do you like best about Perceptyx?

Finally getting the organization result slides. Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

Response time to questions. Developing the Senior Leadership Team presentation seemed like they were wanting more from us, and wanted more from them Review collected by and hosted on G2.com.

Response from Angela Thomas of Perceptyx

Thank you for allowing us to assist your company. Your valued feedback is important to us to help us understand and improve our processes. We’ve recently improved our team structure which should allow for a more fluid communication flow and better response times for you. We look forward to being of service to you and your team in the future as we grow together.

Angela Thomas

Perceptyx Client Support Manager

BS
Betty S.
Enterprise (> 1000 emp.)
"Feedback review"
4/5
What do you like best about Perceptyx?

The reports. They give a good overview of the results in an easy to read format. Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

Not really user friendly. I found it confusing to navigate on the system. Review collected by and hosted on G2.com.

Response from Angela Thomas of Perceptyx

Thank you Betty, for taking valuable time to leave us with some of your thoughts. We are so glad to hear you're enjoying our reporting tools. I want to encourage you to reach out to your team here at Perceptyx for further explanation to help navigate with ease and understanding. We want to exceed your expectations and make sure you feel comfortable with our system. Your feedback is very important to us as we continue to grow together. We are gracious for your contribution here to help us better serve you.

Angela Thomas

Perceptyx Client Support Manager

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Great Product along with Great Service"
5/5
What do you like best about Perceptyx?

Not only does Perceptyx offer a flexible, user friendly product, their service team is amazing Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

There is nothing we disliked about the product or service Review collected by and hosted on G2.com.

Response from Angela Thomas of Perceptyx

We think you're amazing too! Thank you so much for all the spectacular compliments. Our team is pleased to partner with you as well, and overjoyed to hear that everything is working out so great and meeting all your needs.

Angela Thomas

Perceptyx Client Support Manager

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Good company and technology"
4.5/5
What do you like best about Perceptyx?

The people at Perceptyx. They are helpful, collaborative, and responsive. Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

Minor UI glitches, the translation review interface could be improved, some features like sentiment analysis lag competitors. Review collected by and hosted on G2.com.

Response from Angela Thomas of Perceptyx

These comments make us glow. We cannot thank you enough for these kind words. We are working diligently to improve our translation process and newer features to provide exceptional technology and higher quality assistance to you. Thank you for inviting us on your journey to better listen - discover - thrive!

Angela Thomas

Perceptyx Client Support Manager

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Perceptyx review"
3.5/5
What do you like best about Perceptyx?

the reporting platform and technology

The expertise of Brad and team Review collected by and hosted on G2.com.

What do you dislike about Perceptyx?

Response time from project team can be slow.

Lack of disciplined projec management Review collected by and hosted on G2.com.

Response from Angela Thomas of Perceptyx

Thank you for taking the time to submit a review! It’s encouraging to hear that Brad & team have been so helpful for you - They’ll love the recognition! We also appreciate the feedback on project management. We’re always working to improve our processes and will continue to develop and implement systems to better support our clients. Please reach out to me, or your account manager if you would like to discuss specific ways we can provide more timely and productive project management support moving forward.

Angela Thomas

Perceptyx Client Support Manager