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Perceptionist

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Perceptionist is a 24/7 live answering and revenue capture service for home service contractors and franchise networks across the United States and Canada. Since 1998, our trained agents have answered calls in each client’s business name, triaged emergencies using the client’s own rules, and booked jobs while the caller is still on the line. We integrate with ServiceTitan, Housecall Pro, ServiceMinder, and Inspection Support Network, and clients without scheduling software can use the Perceptionist scheduler. We serve plumbing, HVAC, electrical, roofing, home inspection, property management, and other trades, with full 24/7 coverage or after hours and overflow support. More than half of our agents have been with us for years. No long term contracts.

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