# Top Free Conversation Intelligence Software

## How Many Conversation Intelligence Software Products Does G2 Track?

**Total Products under this Category:** 207

### Category Stats (Aug 2026)

- **Average Rating:** 4.63/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Copilot for Sales (+0.84%) - Among all products in this category, Copilot for Sales recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Conversation Intelligence Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 121,400+ Authentic Reviews
- 207+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Conversation Intelligence Software
 ![G2 Grid® for Conversation Intelligence Software plotting products by satisfaction and market presence](https://www.g2.com/categories/conversation-intelligence/grids.png?focus%5B%5D=24724&focus%5B%5D=156120&focus%5B%5D=506&focus%5B%5D=6227&focus%5B%5D=135441&focus%5B%5D=5511&focus%5B%5D=1333617&focus%5B%5D=1188166)

Highlighted products: Gong, Fathom, Agentforce Sales (formerly Salesforce Sales Cloud), HubSpot Sales Hub, GTM Studio - Powered by ZoomInfo, Talkdesk, Substrata, and Nooks.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversation-intelligence/grids.json?focus%5B%5D=gong&focus%5B%5D=fathom-video&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=hubspot-sales-hub&focus%5B%5D=gtm-studio-powered-by-zoominfo&focus%5B%5D=talkdesk&focus%5B%5D=substrata-substrata&focus%5B%5D=nooks)

**Sponsored**

### CTM

CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1567&secure%5Bchosen_at%5D=2026-08-03T23%3A54%3A38Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3330&secure%5Bresource_id%5D=1567&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fconversation-intelligence%2Ffree%3Fopen_modal_url%3D%252Fproducts%252Fpepsales-ai%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fconversation-intelligence%25252Ffree%2526source%253Dcategory&secure%5Btoken%5D=ee36cf98dcfaa92357ead8d34f85b1d3f50b3dccc07768f963f3651df622d26c&secure%5Burl%5D=https%3A%2F%2Fwww.ctm.com%2Ffeatures%2F&secure%5Burl_type%5D=paid_promos)

### [Fathom](https://www.g2.com/pt/products/fathom-video/reviews)

Fathom é um aplicativo gratuito que grava, transcreve e resume instantaneamente suas reuniões no Zoom, Google Meet ou Microsoft Teams para que você possa se concentrar na conversa em vez de tomar notas. Receba resumos de reuniões precisos e acionáveis e itens de ação momentos após sua reunião. Fathom usa todas essas informações para gerar automaticamente detalhes críticos da chamada e pode sincronizá-los com seu Salesforce, Hubspot ou Close CRM -- ou usar o Zapier para automatizar seus fluxos de trabalho!

**Average Rating:** 5.0/5.0

**Total Reviews:** 6,954

#### How Do G2 Users Rate Fathom?

- **the product tem sido um bom parceiro comercial?:** 9.7/10 (Category avg: 9.5/10)
- **Inteligência artificial:** 9.3/10 (Category avg: 8.6/10)
- **Pontuação de clientes:** 8.5/10 (Category avg: 8.5/10)
- **Resumo de texto:** 9.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Fathom?

- **Vendedor:** [Fathom](https://www.g2.com/pt/sellers/fathom)
- **Website da Empresa:** www.fathom.ai
- **Ano de Fundação:** 2020
- **Localização da Sede:** San Francisco, CA
- **Twitter:** @fathomdotai  
2,469 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fcf9473596531c5c005bb8583db88fe99076d56e48f7402d7f8ca288e8145e65&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffathom-video&secure%5Burl_type%5D=linkedin_company_website)  
184 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Fundador
- **Top Industries:** Marketing e Publicidade, Software de Computador
- **Company Size:** 78% Small, 20% Medium

#### What Do G2 Reviewers Say About Fathom?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários elogiam o Fathom por sua **incrível precisão** na tomada de notas, aumentando o engajamento e simplificando os resumos de reuniões.
- Os usuários apreciam a **configuração deliciosamente simples** do Fathom, melhorando sua experiência de reunião em várias plataformas sem esforço.
- Os usuários valorizam o Fathom por sua **útil tomada de notas automática** e gestão eficiente de tarefas durante as reuniões, aumentando a produtividade.
- Os usuários acham a **facilidade de uso** do Fathom excepcional, aumentando a produtividade com sua interface intuitiva e navegação fluida.
- Os usuários valorizam a **tomada de notas precisa e eficiente** do Fathom, melhorando o foco durante as reuniões e agilizando a comunicação.

##### Cons

- Os usuários enfrentam desafios com a **precisão dos relatórios de reuniões** e acham que alguns recursos são limitados a assinaturas pagas.
- Os usuários enfrentam **problemas de gravação** com o Fathom, incluindo imprecisões e gravações automáticas desnecessárias durante as reuniões.
- Os usuários enfrentam **problemas de atribuição de chamadas** durante reuniões ad hoc, complicando o relatório e o rastreamento futuro de chamadas.
- Os usuários enfrentam **limitações de gravação** com o Fathom, capturando inadvertidamente reuniões que não desejam gravar.
- Os usuários enfrentam **problemas de adesão** com o Fathom, precisando adicioná-lo manualmente às reuniões em vez de participação automática.

#### What Are Recent G2 Reviews of Fathom?

**["Resumos Precisos, Itens de Ação Úteis e Integrações de Ferramentas Suaves"](https://www.g2.com/pt/survey_responses/fathom-review-13189070)**

**Rating:** 5.0/5.0 stars

_— Oksana L._

[Read full review](https://www.g2.com/pt/survey_responses/fathom-review-13189070)

**["Acessível, Intuitivo e Incrivelmente Eficiente—Fathom Oferece Valor Real"](https://www.g2.com/pt/survey_responses/fathom-review-13180410)**

**Rating:** 5.0/5.0 stars

_— Ma. Bless A._

[Read full review](https://www.g2.com/pt/survey_responses/fathom-review-13180410)

### [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)

Sales Hub combines sales engagement tools, AI-powered productivity features, and workflow automation into a unified platform designed to help growing teams close deals faster. Core Value Proposition: Sales Hub addresses common sales challenges: inefficient manual processes that slow deal velocity, fragmented customer information creating incomplete context, and complex software requiring extensive training and ongoing administration. Built on the HubSpot Smart CRM, Sales Hub connects customer data and sales tools in a single unified system. Key Capabilities Sales Engagement Tools: Sales Hub provides email tracking, meeting scheduling, document sharing, and communication templates that streamline prospect interactions and eliminate administrative friction in the sales process. AI-Powered Productivity: The platform includes AI features that automate repetitive tasks, suggest next actions based on deal context, and surface relevant customer insights, helping representatives focus on selling rather than administrative work. Unified Customer View: Because all customer data, communication history, and deal information exists within the Smart CRM, sales representatives see complete context without toggling between systems. This includes visibility into marketing interactions, service tickets, and prior sales conversations. Workflow Automation: Sales Hub automates routine sales processes, ensuring consistent execution without manual coordination. Sales Hub vs. Alternatives: Unlike legacy CRM systems functioning primarily as databases requiring extensive customization, Sales Hub includes engagement tools, automation, and AI capabilities as native features rather than add-ons requiring integration. This eliminates the complexity of purchasing separate tools for email tracking, meeting scheduling, document management, and sales analytics. Sales Hub's intuitive interface reduces training time for new team members compared to traditional sales platforms requiring extensive technical knowledge. Teams benefit from fast onboarding, seamless alignment through shared data visibility, and flexible scaling. Who Should Use Sales Hub Sales Hub serves growing sales teams needing to increase productivity without adding headcount, sales representatives requiring complete customer context during buyer conversations, and sales leaders seeking pipeline visibility through unified reporting. The platform scales from small sales teams to enterprise organizations. Outcome Sales Hub helps teams sell smarter, not harder, enabling reps to get richer context and better insights at every step of the buyer journey.

**Average Rating:** 4.4/5.0

**Total Reviews:** 13,289

#### How Do G2 Users Rate HubSpot Sales Hub?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 7.7/10 (Category avg: 8.6/10)
- **Customer Scoring:** 8.2/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 7.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind HubSpot Sales Hub?

- **Seller:** [HubSpot](https://www.g2.com/sellers/hubspot)
- **Company Website:** hubspot.com
- **Year Founded:** 2006
- **HQ Location:** Cambridge, Massachusetts, United States
- **Twitter:** @HubSpot  
784,270 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7728cdccf3cd40d382e6159b493e5f6534eb2bfad47dc424c39639ed9e0ebf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F68529%2F&secure%5Burl_type%5D=linkedin_company_website)  
12,158 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Sales Development Representative
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 60% Small, 35% Medium

#### What Do G2 Reviewers Say About HubSpot Sales Hub?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **intuitive interface** of HubSpot Sales Hub, simplifying their workflow with effective tools and integrations.
- Users appreciate the **customizability and user-friendly interface** of HubSpot Sales Hub, enhancing their sales processes significantly.
- Users appreciate the **comprehensive visibility** of HubSpot Sales Hub, significantly enhancing their sales management and decision-making.
- Users value the **centralized lead management** features of HubSpot Sales Hub, enhancing organization and efficiency in sales processes.
- Users value the **intuitive interface** of HubSpot Sales Hub, allowing teams to easily navigate and enhance productivity.

##### Cons

- Users find the **missing features** of HubSpot Sales Hub, like limited functionality and tagging issues, frustrating.
- Users find the **limited features** of HubSpot Sales Hub restrict their experience, especially regarding the dashboard and mobile app.
- Users face a **large learning curve** with HubSpot Sales Hub, finding integrations complicated and training necessary for clarity.
- Users find the **cost increasingly burdensome** amidst ongoing technical issues and frustrating platform limitations.
- Users find HubSpot Sales Hub has **limited customization** , causing frustration with bulk actions and workflow flexibility.

#### What Are Recent G2 Reviews of HubSpot Sales Hub?

**["HubSpot Sales Hub: Intuitive CRM That Streamlines Selling for Growing Teams"](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13193567)**

**Rating:** 5.0/5.0 stars

_— Prateek M._

[Read full review](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13193567)

**["User-Friendly, Highly Customizable, and Complete—Covers Everything I Need"](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13170027)**

**Rating:** 5.0/5.0 stars

_— Genesis A._

[Read full review](https://www.g2.com/survey_responses/hubspot-sales-hub-review-13170027)

#### What Are G2 Users Discussing About HubSpot Sales Hub?

- [How has HubSpot Sales Hub impacted the sales pipeline management in small to mid-sized businesses?](https://www.g2.com/discussions/how-has-hubspot-sales-hub-impacted-the-sales-pipeline-management-in-small-to-mid-sized-businesses) - 4 comments
- [What is HubSpot Sales Hub used for?](https://www.g2.com/discussions/what-is-hubspot-sales-hub-used-for) - 5 comments
- [What is HubSpot good for?](https://www.g2.com/discussions/what-is-hubspot-good-for) - 2 comments
- [How do I use HubSpot for sales?](https://www.g2.com/discussions/how-do-i-use-hubspot-for-sales) - 3 comments
- [What can you do with free HubSpot?](https://www.g2.com/discussions/what-can-you-do-with-free-hubspot) - 2 comments

### [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

Accelerate revenue from pipeline to paycheck with Salesforce Sales Cloud - your complete growth platform that brings together the power of humans with agents at every step of the sales cycle. Boost productivity with automation and drive revenue with an integrated growth platform. The future of sales is here, and with Agentforce, we’re helping teams unlock their full potential - making them limitless. Build Pipeline Faster with AI Agents: Sales Agents Sales AI Sales Engagement Sales Programs Buyer Engagement Accelerate Productivity with Automation: Sales Data Sales Analytics Sales Team Productivity Revenue Intelligence Drive Revenue on an Integrated Platform: Revenue Lifecycle Management and CPQ Sales Performance Management Partner Relationship Management

**Average Rating:** 4.4/5.0

**Total Reviews:** 24,679

#### How Do G2 Users Rate Agentforce Sales (formerly Salesforce Sales Cloud)?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 8.7/10 (Category avg: 8.6/10)
- **Customer Scoring:** 8.7/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Agentforce Sales (formerly Salesforce Sales Cloud)?

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** www.salesforce.com
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Account Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 46% Medium, 34% Large

#### What Do G2 Reviewers Say About Agentforce Sales (formerly Salesforce Sales Cloud)?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of Agentforce Sales, appreciating seamless access to all customer information in one location.
- Users value the **feature-rich platform** of Agentforce Sales, enhancing seller efficiency and customer engagement.
- Users value the **powerful lead management** features of Agentforce Sales, enhancing customer experience and team collaboration.
- Users value the **extensive customization options** of Agentforce Sales, tailoring it to fit unique business needs effortlessly.
- Users value the **extensive customizability** of Agentforce Sales, allowing tailored solutions for unique business needs.

##### Cons

- Users find the **learning curve steep** , as configuration is time-consuming and report creation can be confusing.
- Users find **customization limitations** and complexity frustrating, especially for smaller teams with simpler needs.
- Users find the **missing features** in Agentforce Sales hinder their ability to manage complex issues easily.
- Users find the **limited features** of Agentforce Sales require time and expertise for effective customization and reporting.
- Users find the **pricing model expensive** , which can be prohibitive for smaller companies and those with limited budgets.

#### What Are Recent G2 Reviews of Agentforce Sales (formerly Salesforce Sales Cloud)?

**["Agentforce Sales Delivers Clear Lead Visibility and Smoother Marketing-to-Sales Handoff"](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13164950)**

**Rating:** 4.0/5.0 stars

_— Akshara G._

[Read full review](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13164950)

**["Scalable CRM for Modern Enterprise Sales Teams"](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13141005)**

**Rating:** 5.0/5.0 stars

_— 岡本 健太 O._

[Read full review](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-13141005)

#### What Are G2 Users Discussing About Agentforce Sales (formerly Salesforce Sales Cloud)?

- [What is Salesforce Maps used for?](https://www.g2.com/discussions/salesforce-maps-what-is-salesforce-maps-used-for) - 2 comments
- [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) - 7 comments
- [What is Salesforce and CRM?](https://www.g2.com/discussions/what-is-salesforce-and-crm) - 3 comments
- [What makes high velocity sales more powerful than ever?](https://www.g2.com/discussions/what-makes-high-velocity-sales-more-powerful-than-ever) - 1 comment
- [How do I enable Inbox in Salesforce?](https://www.g2.com/discussions/how-do-i-enable-inbox-in-salesforce) - 4 comments

### [GTM Studio - Powered by ZoomInfo](https://www.g2.com/pt/products/gtm-studio-powered-by-zoominfo/reviews)

Nota: O GTM Studio é a versão atualizada do ZoomInfo Marketing e do ZoomInfo Operations. O GTM Studio é a tela de entrada no mercado da ZoomInfo, impulsionada por IA, que unifica sinais, sistemas e equipes em um espaço de trabalho inteligente, para que as ações sejam executadas automaticamente, os momentos não sejam perdidos e os representantes sempre saibam o que fazer a seguir. Projetado para equipes de RevOps e marketing, o GTM Studio elimina a proliferação de ferramentas ao conectar CRM, marketing, vendas e dados de terceiros em uma única tela ao vivo - proporcionando a cada equipe uma visão completa e pronta para IA do seu mercado. No núcleo do GTM Studio está o enriquecimento em cascata embutido que preenche automaticamente os dados de contato e conta ausentes em mais de 25 fornecedores, garantindo que os dados que alimentam cada ação sejam sempre completos e acionáveis. Insights impulsionados por IA revelam sinais de compra em tempo real, ajudando as equipes a responder a compradores no mercado em menos de cinco minutos - antes que os concorrentes tenham sequer elaborado uma lista. Cada insight é fundamentado no seu ICP, para que as decisões de GTM sejam mais rápidas, precisas e informadas. O GTM Studio é construído para velocidade de execução. Uma biblioteca de ações pré-construídas - incluindo aceleração de entrada, rastreamento de campeões e deslocamento competitivo - pode ser lançada com um único clique, sem tickets, sem suporte de engenharia e sem espera. Ações personalizadas podem ser projetadas, testadas e escaladas sem código ou envolvimento de desenvolvedores, comprimindo o que costumava levar semanas em minutos. Agentes de IA especializados lidam automaticamente com enriquecimento, pontuação, roteamento e criação de mensagens, para que as equipes permaneçam focadas em resultados em vez de operações. O GTM Studio integra-se com as ferramentas nas quais as equipes de receita já confiam - Salesforce, HubSpot, Salesloft, Gong, Slack e mais de 50 outras - garantindo que os sinais fluam livremente por toda a pilha e que a execução ocorra sem atritos. Análises embutidas medem o que está funcionando em tempo real, enquanto fluxos de trabalho automatizados e alertas mantêm as equipes responsivas a cada mudança nos dados de GTM. O resultado é um movimento de GTM que funciona por conta própria - onde as equipes de alto desempenho lançam mais de 50 ações por trimestre, campanhas de expansão que antes levavam três semanas entram no ar em 30 minutos, e cada vendedor sempre sabe exatamente onde focar a seguir.

**Average Rating:** 4.5/5.0

**Total Reviews:** 3,395

#### How Do G2 Users Rate GTM Studio - Powered by ZoomInfo?

- **the product tem sido um bom parceiro comercial?:** 9.0/10 (Category avg: 9.5/10)
- **Inteligência artificial:** 8.2/10 (Category avg: 8.6/10)
- **Pontuação de clientes:** 8.4/10 (Category avg: 8.5/10)
- **Resumo de texto:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind GTM Studio - Powered by ZoomInfo?

- **Vendedor:** [ZoomInfo](https://www.g2.com/pt/sellers/zoominfo-26a9872a-d61e-4832-ab53-5e972b230706)
- **Website da Empresa:** www.zoominfo.com
- **Ano de Fundação:** 2000
- **Localização da Sede:** Vancouver, WA
- **Twitter:** @ZoomInfo  
23,515 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bd618c71d6b4b0acc542c8b46079b4c9423a65a072ce8f8590d4f3ed35e8aebb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzoominfo%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,221 funcionários no LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador
- **Company Size:** 63% Medium, 24% Large

#### What Do G2 Reviewers Say About GTM Studio - Powered by ZoomInfo?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários valorizam os **dados precisos de contato B2B** e as opções de filtragem intuitivas, melhorando a prospecção direcionada e a eficiência das campanhas.
- Os usuários apreciam a **precisão dos dados e dos sinais de intenção** , melhorando efetivamente seus esforços de geração de leads e segmentação.
- Os usuários acham o **GTM Studio fácil de usar** , melhorando o enriquecimento de leads com opções simples de segmentação e classificação.
- Os usuários valorizam os **dados de contato B2B confiáveis e precisos** do GTM Studio, melhorando o direcionamento e a eficiência das campanhas.
- Os usuários valorizam os **dados de contato B2B confiáveis e precisos** oferecidos pelo GTM Studio, melhorando sua segmentação e eficiência de campanha.

##### Cons

- Muitos usuários acham o **preço muito alto** para equipes pequenas, tornando-o menos acessível para suas necessidades.
- Os usuários experimentam **imprecisão de dados** , com informações desatualizadas e dados ausentes para funções de nicho afetando a confiabilidade.
- Os usuários observam que o **alto preço** pode não ser adequado para equipes menores com orçamentos limitados.
- Os usuários acham a **curva de aprendizado íngreme** inicialmente devido à complexidade da plataforma e suas extensas funcionalidades.
- Os usuários acham a **interface complexa** do GTM Studio desafiadora inicialmente, exigindo treinamento para navegar efetivamente.

#### What Are Recent G2 Reviews of GTM Studio - Powered by ZoomInfo?

**["Plataforma incrível que ajuda os profissionais de marketing a preencher a lacuna com seu público"](https://www.g2.com/pt/survey_responses/gtm-studio-powered-by-zoominfo-review-9742370)**

**Rating:** 5.0/5.0 stars

_— Usuário Verificado em Hospital e Cuidados de Saúde_

[Read full review](https://www.g2.com/pt/survey_responses/gtm-studio-powered-by-zoominfo-review-9742370)

**["Executivo de Contas"](https://www.g2.com/pt/survey_responses/gtm-studio-powered-by-zoominfo-review-9414756)**

**Rating:** 5.0/5.0 stars

_— Alex P._

[Read full review](https://www.g2.com/pt/survey_responses/gtm-studio-powered-by-zoominfo-review-9414756)

#### What Are G2 Users Discussing About GTM Studio - Powered by ZoomInfo?

- [Qual impacto o Chorus da ZoomInfo teve na melhoria das conversas de vendas e nos insights dos clientes?](https://www.g2.com/pt/discussions/what-impact-has-chorus-by-zoominfo-had-on-the-enhancement-of-sales-conversations-and-customer-insights)
- [Para que é usado o Chorus.ai?](https://www.g2.com/pt/discussions/what-is-chorus-ai-used-for)
- [Para que é usado o ZoomInfo MarketingOS?](https://www.g2.com/pt/discussions/what-is-zoominfo-marketingos-used-for)
- [What are ZoomInfo scoops?](https://www.g2.com/pt/discussions/what-are-zoominfo-scoops)
- [What information does ZoomInfo provide?](https://www.g2.com/pt/discussions/what-information-does-zoominfo-provide)

### [Substrata](https://www.g2.com/pt/products/substrata-substrata/reviews)

Substrata analisa dados comportamentais para descobrir atitudes, emoções, intenções e dinâmicas de poder, ajudando negociadores a vender de forma mais inteligente e fechar mais negócios.

**Average Rating:** 4.9/5.0

**Total Reviews:** 1,098

#### How Do G2 Users Rate Substrata?

- **the product tem sido um bom parceiro comercial?:** 9.7/10 (Category avg: 9.5/10)
- **Inteligência artificial:** 9.6/10 (Category avg: 8.6/10)
- **Pontuação de clientes:** 9.6/10 (Category avg: 8.5/10)
- **Resumo de texto:** 9.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Substrata?

- **Vendedor:** [Substrata](https://www.g2.com/pt/sellers/substrata-221a11cc-8331-453c-b030-2fd1cd2f19ea)
- **Website da Empresa:** www.substrata.me
- **Ano de Fundação:** 2020
- **Localização da Sede:** Tel Aviv, Israel
- **Twitter:** @SubstrataHQ  
517 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a52ceae0c10051c0684d9809a4ca491659604e05cb588ada06d0642e2f54ba79&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsubstrata-company%2F&secure%5Burl_type%5D=linkedin_company_website)  
33 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Representante de Desenvolvimento de Vendas, Gerente de Projetos
- **Top Industries:** Tecnologia da Informação e Serviços, Marketing e Publicidade
- **Company Size:** 45% Small, 41% Medium

#### What Do G2 Reviewers Say About Substrata?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários valorizam a **precisão** do Substrata em melhorar a clareza da comunicação e a mensagem estratégica para as partes interessadas.
- Os usuários acham o Substrata **inestimável para a gestão de projetos** , melhorando a comunicação, coordenação e eficiência na tomada de decisões em projetos solares.
- Os usuários valorizam muito a **comunicação clara e acionável** possibilitada pelas ferramentas avançadas da Substrata para um alcance eficaz.
- Os usuários valorizam a **melhoria da comunicação estratégica** da Substrata, capacitando-os a engajar clientes de forma eficaz com mensagens personalizadas.
- Os usuários valorizam as **capacidades de economia de tempo** do Substrata, permitindo um acompanhamento eficiente de prospectos e esforços de divulgação simplificados.

##### Cons

- Os usuários acham a **curva de aprendizado inicial** do Substrata desafiadora, precisando de tempo para dominar seus recursos e insights.
- Os usuários desejam mais **opções de personalização** para melhorar a usabilidade, especialmente para executivos de nível C que gerenciam métricas diversas.
- Os usuários acham a **configuração inicial e a interface complexa** do Substrata opressivas, impactando a experiência geral do usuário.
- Os usuários acham o **processo de configuração demorado** e a análise do Substrata desafiadores, criando obstáculos no acesso rápido aos dados.
- Os usuários acham o **painel de controle avassalador** inicialmente, precisando de tempo para aprender e personalizar os recursos avançados de forma eficaz.

#### What Are Recent G2 Reviews of Substrata?

**["A melhor maneira de treinar representantes para manter o controle em reuniões com várias partes"](https://www.g2.com/pt/survey_responses/substrata-review-13141232)**

**Rating:** 5.0/5.0 stars

_— Malene S._

[Read full review](https://www.g2.com/pt/survey_responses/substrata-review-13141232)

**["Peguei um fator decisivo silencioso usando Q para Email e SoundWave"](https://www.g2.com/pt/survey_responses/substrata-review-13135490)**

**Rating:** 5.0/5.0 stars

_— Chetan H._

[Read full review](https://www.g2.com/pt/survey_responses/substrata-review-13135490)

### [Nooks](https://www.g2.com/pt/products/nooks/reviews)

Nooks é o Espaço de Trabalho do Agente para outbound inteligente. Nós combinamos o julgamento humano com a execução de IA para que os representantes passem menos tempo em tarefas repetitivas e mais tempo construindo relacionamentos reais que se transformam em pipeline. Nooks reúne sinais, histórico de contas e as melhores próximas ações em um sistema multicanal para sequenciamento de IA, para que o outbound permaneça relevante à medida que você escala. Mais de 100 equipes mudaram de ferramentas de sequenciamento legadas para o Nooks, mais do que dobrando o pipeline originado por e-mail, reduzindo o tempo de pesquisa em 90% e consolidando vários fornecedores em uma única plataforma. Mais de 1200 clientes, incluindo organizações de vendas sofisticadas na HubSpot, Deel, ZoomInfo e Rippling, usam o Nooks para gerar mais pipeline com menos troca de contexto.

**Average Rating:** 4.8/5.0

**Total Reviews:** 1,652

#### How Do G2 Users Rate Nooks?

- **the product tem sido um bom parceiro comercial?:** 9.6/10 (Category avg: 9.5/10)
- **Inteligência artificial:** 10.0/10 (Category avg: 8.6/10)
- **Pontuação de clientes:** 9.4/10 (Category avg: 8.5/10)
- **Resumo de texto:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Nooks?

- **Vendedor:** [Nooks](https://www.g2.com/pt/sellers/nooks)
- **Website da Empresa:** www.nooks.ai
- **Localização da Sede:** San Francisco, California
- **Twitter:** @JoinNooks  
390 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d0985ff2b8e1083fcf100fe495e371b10ac44dcc8c0a734662629503f74b014e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnooksapp&secure%5Burl_type%5D=linkedin_company_website)  
390 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** SDR, Representante de Desenvolvimento de Negócios
- **Top Industries:** Software de Computador, Tecnologia da Informação e Serviços
- **Company Size:** 50% Medium, 25% Small

#### What Do G2 Reviewers Say About Nooks?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários descobrem que o Nooks oferece recursos **que economizam tempo** , aumentando a eficiência e permitindo mais chamadas em menos tempo.
- Os usuários acham o Nooks excepcionalmente **fácil de usar** , com uma interface amigável para iniciantes e navegação intuitiva.
- Os usuários acham que o Nooks permite **eficiência excepcional** com discagem mais rápida e recursos intuitivos que aumentam a produtividade.
- Os usuários adoram o recurso de **discagem paralela eficiente** do Nooks, aumentando seu volume de chamadas e melhorando as conversas.
- Os usuários valorizam as **capacidades eficientes de geração de leads** do Nooks, aumentando a produtividade e permitindo um alcance direcionado de forma eficaz.

##### Cons

- Os usuários enfrentam **problemas frequentes de chamadas** com Nooks, incluindo conexões lentas e falhas frustrantes durante as chamadas.
- Os usuários enfrentam **problemas com o discador** com números incorretos sendo discados e desafios para se conectar com os contatos pretendidos.
- Os usuários acham os **recursos ausentes** no Nooks limitantes, particularmente a falta de opções de classificação e operação com várias abas.
- Os usuários enfrentam **limitações do discador** com o Nooks, incluindo problemas com gatilhos de tarefas e chamadas duplas para prospectos.
- Os usuários relatam **problemas de conexão** com o Nooks, incluindo atrasos e quedas durante as chamadas, impactando a qualidade da comunicação.

#### What Are Recent G2 Reviews of Nooks?

**["Nooks Supercarregou Meu Prospecting de Saída Com um Discador Rápido e Intuitivo"](https://www.g2.com/pt/survey_responses/nooks-review-13172157)**

**Rating:** 5.0/5.0 stars

_— Deep K._

[Read full review](https://www.g2.com/pt/survey_responses/nooks-review-13172157)

**["Aumento Significativo nas Taxas de Conexão com CRM Sem Costura"](https://www.g2.com/pt/survey_responses/nooks-review-13124572)**

**Rating:** 5.0/5.0 stars

_— Laura N._

[Read full review](https://www.g2.com/pt/survey_responses/nooks-review-13124572)

### [CallRail](https://www.g2.com/products/callrail/reviews)

CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,741

#### How Do G2 Users Rate CallRail?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 8.1/10 (Category avg: 8.6/10)
- **Customer Scoring:** 8.3/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 7.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind CallRail?

- **Seller:** [CallRail](https://www.g2.com/sellers/callrail)
- **Company Website:** www.callrail.com
- **Year Founded:** 2011
- **HQ Location:** Atlanta, GA
- **Twitter:** @CallRail  
6,067 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82fca7a26343309ac83a51e2c155ddd9ac6130b3ba2b4b54bc117ccc56375be6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2567008%2F&secure%5Burl_type%5D=linkedin_company_website)  
353 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Real Estate
- **Company Size:** 73% Small, 22% Medium

#### What Do G2 Reviewers Say About CallRail?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of CallRail, which simplifies call management and improves tracking efficiency.
- Users appreciate the **ease of use and effective tracking features** of CallRail, enhancing call management and campaign visibility.
- Users value the **detailed call tracking** capabilities of CallRail, providing clear insights into effective marketing campaigns.
- Users love the **insightful tracking capabilities** of CallRail, enabling clear campaign analysis and improved marketing strategies.
- Users value the **attribution accuracy** of CallRail, which effectively links calls to specific marketing efforts for better insights.

##### Cons

- Users find the lack of **group text messaging and outbound call recording** frustrating and limiting for their needs.
- Users experience **integration issues** with CallRail, particularly with niche CRMs and patient management software connections.
- Users find the **learning curve steep** due to unclear navigation and insufficient support for less common features.
- Users experience **call issues** with delays in call reflections and unhelpful customer support during integration challenges.
- Users often face **number issues** , including spam calls and concerns about billing based on call minutes.

#### What Are Recent G2 Reviews of CallRail?

**["Effortless Call Tracking with AI Insights, Needs Setup Simplification"](https://www.g2.com/survey_responses/callrail-review-11188871)**

**Rating:** 4.5/5.0 stars

_— Kevin D._

[Read full review](https://www.g2.com/survey_responses/callrail-review-11188871)

**["Voice Assist Is a Game Changer—Clean UI, Smooth Integrations, Solid Performance"](https://www.g2.com/survey_responses/callrail-review-12646622)**

**Rating:** 4.5/5.0 stars

_— Manind G._

[Read full review](https://www.g2.com/survey_responses/callrail-review-12646622)

#### What Are G2 Users Discussing About CallRail?

- [I'm new to CallRail and can't figure out how to integrate it with my marketing analytics. Any guidance?](https://www.g2.com/discussions/i-m-new-to-callrail-and-can-t-figure-out-how-to-integrate-it-with-my-marketing-analytics-any-guidance)
- [What is CallRail used for?](https://www.g2.com/discussions/callrail-what-is-callrail-used-for)
- [How do I temporarily disable Chrome Remote Desktop?](https://www.g2.com/discussions/how-do-i-temporarily-disable-chrome-remote-desktop)
- [How do I cancel CallRail?](https://www.g2.com/discussions/how-do-i-cancel-callrail) - 1 comment
- [Is CallRail free?](https://www.g2.com/discussions/is-callrail-free) - 2 comments

### [Otter.ai](https://www.g2.com/pt/products/otter-ai/reviews)

Otter.ai é o principal Assistente de Reuniões com IA que ajuda equipes de vendas, marketing, produto, finanças, operações, design, sucesso do cliente, suporte ao cliente e equipes multifuncionais a gravar, transcrever e resumir automaticamente todas as suas reuniões, facilitando a lembrança de itens de ação e o compartilhamento fácil de insights chave. Otter se integra com as principais plataformas de videoconferência, incluindo Zoom, Microsoft Teams e Google Meet, para participar automaticamente e gerar notas de reunião. Otter AI Chat é como ter o ChatGPT para suas reuniões, permitindo que os participantes perguntem ao Otter sobre a reunião, incluindo "o que eu perdi" ou "escreva um e-mail de acompanhamento para todos os participantes". Otter oferece aplicativos para iOS e Android para facilitar a gravação e transcrição de reuniões presenciais. Otter também permite que os usuários importem e transcrevam arquivos de áudio e vídeo pré-gravados. Projetado especificamente para o fluxo de trabalho de equipes de vendas, o OtterPilot for Sales encurta os ciclos de vendas capturando informações críticas em tempo real e automatizando e-mails de acompanhamento e análise de sentimento. O OtterPilot for Sales se integra com Salesforce e Hubspot para ajudar a automatizar relatórios de chamadas. Melhore as taxas de sucesso compartilhando as melhores práticas e treinando representantes com base em insights orientados por dados. Aumente a produtividade e libere tempo automatizando tarefas tediosas como a tomada de notas e entrada de dados para que SDRs, Representantes de Vendas, Executivos de Contas, Gerentes de Sucesso do Cliente, Líderes de Vendas e CROs possam focar toda a sua atenção no cliente e fechar mais negócios. Otter.ai tem mais de 15 milhões de usuários registrados e transcreveu mais de um bilhão de reuniões. Otter foi nomeado um dos principais aplicativos de IA pelo The Wall Street Journal em junho de 2023.

**Average Rating:** 4.4/5.0

**Total Reviews:** 498

#### How Do G2 Users Rate Otter.ai?

- **the product tem sido um bom parceiro comercial?:** 8.5/10 (Category avg: 9.5/10)
- **Inteligência artificial:** 8.6/10 (Category avg: 8.6/10)
- **Pontuação de clientes:** 7.7/10 (Category avg: 8.5/10)
- **Resumo de texto:** 8.7/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Otter.ai?

- **Vendedor:** [Otter.ai](https://www.g2.com/pt/sellers/otter-ai)
- **Website da Empresa:** otter.ai
- **Localização da Sede:** Mountain View, California
- **Twitter:** @otter\_ai  
17,074 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d7cf63698d850ec5f00e57a8e5c58280f4f621c4ee2cf05bd271c2460181b71&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F35593855%2F&secure%5Burl_type%5D=linkedin_company_website)  
282 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Executivo de Contas
- **Top Industries:** Software de Computador, Marketing e Publicidade
- **Company Size:** 70% Small, 20% Medium

#### What Do G2 Reviewers Say About Otter.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **facilidade de uso** do Otter.ai, permitindo transcrição contínua e resumo eficaz das discussões.
- Os usuários apreciam a **utilidade** do Otter.ai para a tomada de notas sem esforço e fácil acesso a resumos de reuniões.
- Os usuários valorizam a **alta precisão** do Otter.ai, apreciando suas transcrições 95% precisas e capacidades de reconhecimento de falantes.
- Os usuários apreciam a **transcrição rápida e precisa** fornecida pelo Otter.ai, aumentando a produtividade e a colaboração nas reuniões.
- Os usuários valorizam os **resumos de reuniões organizados** do Otter.ai que aumentam a clareza e a acessibilidade dos pontos principais.

##### Cons

- Os usuários enfrentam **problemas de gravação** com confusão na participação de agentes e falhas ocasionais de transcrição, levando a gravações manuais em vez disso.
- Os usuários enfrentam **problemas de precisão** com o Otter.ai, especialmente com sotaques, ruído de fundo e conversas sobrepostas.
- Os usuários relatam **problemas de imprecisão** com o Otter.ai, especialmente com fala rápida, sotaques fortes e múltiplos falantes.
- Os usuários encontram **imprecisão da IA** com o Otter.ai, especialmente com sotaques, ruído de fundo e múltiplos falantes, afetando a qualidade da transcrição.
- Os usuários observam **recursos ausentes** no Otter.ai, especialmente em relação aos resumos pós-reunião e à confiabilidade na identificação dos palestrantes.

#### What Are Recent G2 Reviews of Otter.ai?

**["Notas de Reunião Sem Esforço com Transcrições Pesquisáveis e Itens de Ação"](https://www.g2.com/pt/survey_responses/otter-ai-review-13040224)**

**Rating:** 5.0/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/pt/survey_responses/otter-ai-review-13040224)

**["Uma ótima ferramenta para economizar tempo com anotações e resumos automatizados de reuniões com o Otter.ai"](https://www.g2.com/pt/survey_responses/otter-ai-review-13136196)**

**Rating:** 5.0/5.0 stars

_— Kayreal P._

[Read full review](https://www.g2.com/pt/survey_responses/otter-ai-review-13136196)

#### What Are G2 Users Discussing About Otter.ai?

- [Para que serve o Otter.ai?](https://www.g2.com/pt/discussions/what-is-otter-ai-used-for) - 2 comments, 1 upvote
- [How good is Otter AI?](https://www.g2.com/pt/discussions/how-good-is-otter-ai)
- [Como transcrever no Otter AI?](https://www.g2.com/pt/discussions/how-do-you-transcribe-on-otter-ai) - 1 comment, 1 upvote
- [O Otter AI funciona com o Microsoft Teams?](https://www.g2.com/pt/discussions/does-otter-ai-work-with-microsoft-teams) - 1 comment, 1 upvote
- [O que a Otter AI faz?](https://www.g2.com/pt/discussions/what-does-otter-ai-do) - 2 comments, 1 upvote

### [Claap](https://www.g2.com/pt/products/claap/reviews)

Claap grava todas as conversas de vendas e as estrutura automaticamente em dados ricos e rotulados - palestrantes, objeções, pontos de dor, próximos passos e mais. Esse contexto estruturado se torna o combustível para agentes de IA assumirem o restante: atualizar seu CRM, redigir e-mails de acompanhamento e apresentações de vendas, revelar insights de coaching e acionar fluxos de trabalho em toda a sua pilha. Claap oferece inteligência de conversação pronta para agentes: pré-rotulada, estruturada para recuperação e aberta a qualquer agente de IA via MCP (Protocolo de Contexto de Modelo). Chamadas de vídeo, chamadas telefônicas, tudo capturado em uma plataforma sem bots ou atritos. Em média, os representantes de vendas economizam 30 minutos após cada reunião com automações de fluxo de trabalho, e os líderes de receita aumentam sua taxa de sucesso em até 30% com insights de negócios e coaching assistido por IA. Claap faz parte do grupo lemlist e é confiável por mais de 1.000 empresas, incluindo Revolut, Qonto, 360Learning, Figures e OpenClassrooms.

**Average Rating:** 4.6/5.0

**Total Reviews:** 449

#### How Do G2 Users Rate Claap?

- **the product tem sido um bom parceiro comercial?:** 9.0/10 (Category avg: 9.5/10)
- **Inteligência artificial:** 9.1/10 (Category avg: 8.6/10)
- **Pontuação de clientes:** 9.2/10 (Category avg: 8.5/10)
- **Resumo de texto:** 9.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Claap?

- **Vendedor:** [Claap](https://www.g2.com/pt/sellers/claap)
- **Ano de Fundação:** 2021
- **Localização da Sede:** Hempstead, New York
- **Twitter:** @claap\_io  
335 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1bfc15d2126c0a47c94891f68e82694259182c8c4be45c49090ec37f2f040163&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclaap-io%2F&secure%5Burl_type%5D=linkedin_company_website)  
52 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Engenheiro de Software, Gerente
- **Top Industries:** Software de Computador, Tecnologia da Informação e Serviços
- **Company Size:** 45% Small, 38% Medium

#### What Do G2 Reviewers Say About Claap?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários acham que a **facilidade de uso sem esforço** do Claap melhora a comunicação e simplifica as tarefas com recursos intuitivos e uma interface limpa.
- Os usuários consideram os **recursos que economizam tempo** do Claap inestimáveis para uma comunicação eficiente e para reduzir reuniões desnecessárias.
- Os usuários destacam a experiência de **gravação sem esforço** com o Claap, permitindo comunicação fluida e atualizações rápidas em vídeo.
- Os usuários acham o Claap **intuitivo e eficiente** , integrando perfeitamente atualizações de vídeo e colaboração em seu fluxo de trabalho.
- Os usuários apreciam a **eficiência** do Claap, permitindo uma comunicação fluida e reduzindo o tempo gasto em reuniões.

##### Cons

- Os usuários enfrentam **desempenho lento** , experimentando atrasos no processamento de vídeo e lentidão na interface durante o uso, afetando a usabilidade.
- Os usuários frequentemente enfrentam **tempos de carregamento lentos** que dificultam sua capacidade de acessar rapidamente vídeos e notas de reuniões.
- Os usuários experimentam **limitações de processamento** em reuniões mais longas, afetando a velocidade de compartilhamento de insights imediatamente após as chamadas.
- Os usuários frequentemente enfrentam **problemas de gravação** , como processamento lento e falhas que prejudicam a experiência geral com o Claap.
- Os usuários frequentemente enfrentam **atrasos** no processamento e upload de vídeos, impactando sua experiência geral com o Claap.

#### What Are Recent G2 Reviews of Claap?

**["Ótima ferramenta para comunicação assíncrona de equipe"](https://www.g2.com/pt/survey_responses/claap-review-12975710)**

**Rating:** 4.0/5.0 stars

_— Prem K._

[Read full review](https://www.g2.com/pt/survey_responses/claap-review-12975710)

**["Transforme os dados da reunião em insights valiosos"](https://www.g2.com/pt/survey_responses/claap-review-11936149)**

**Rating:** 4.0/5.0 stars

_— Pavithra L._

[Read full review](https://www.g2.com/pt/survey_responses/claap-review-11936149)

### [Aircall](https://www.g2.com/pt/products/aircall/reviews)

Conecte-se, Capacite-se e Cresça com a Aircall. Não somos apenas um sistema de telefonia empresarial; somos uma plataforma impulsionada por IA para conversas com clientes. A Aircall integra perfeitamente voz, SMS, WhatsApp e canais de mídia social em uma única plataforma, com sincronização bidirecional em mais de 250 aplicativos empresariais essenciais. Imagine seus dados de CRM e Helpdesk fluindo sem esforço em cada interação com o cliente, capacitando sua equipe a oferecer experiências mais inteligentes e personalizadas. Confiada por mais de 22.000 empresas globalmente, a plataforma impulsionada por IA da Aircall potencializa vendas e suporte. Automatizamos o trabalho repetitivo—otimizando o roteamento de chamadas, automatizando tarefas repetitivas—enquanto simultaneamente fornecemos insights acionáveis de cada interação com o cliente. Como resultado, suas equipes estão livres para se concentrar no que realmente importa: construir e manter relacionamentos com os clientes. A Aircall é onde sua pilha de tecnologia se une e suas equipes se destacam. Transformamos interações com clientes em oportunidades estratégicas, impulsionando o crescimento e transformando conversas em clientes satisfeitos. Com a Aircall, cada conexão conta.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,601

#### How Do G2 Users Rate Aircall?

- **the product tem sido um bom parceiro comercial?:** 8.2/10 (Category avg: 9.5/10)
- **Inteligência artificial:** 9.6/10 (Category avg: 8.6/10)
- **Pontuação de clientes:** 5.0/10 (Category avg: 8.5/10)
- **Resumo de texto:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Aircall?

- **Vendedor:** [Aircall](https://www.g2.com/pt/sellers/aircall)
- **Website da Empresa:** www.aircall.io
- **Ano de Fundação:** 2014
- **Localização da Sede:** New York
- **Twitter:** @aircall  
4,964 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7be761d7fbad3da0454753d90f07916cd3a958959f851b5be97356e1913a0ca2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5013970%2F&secure%5Burl_type%5D=linkedin_company_website)  
849 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Representante de Desenvolvimento de Vendas, CEO
- **Top Industries:** Software de Computador, Tecnologia da Informação e Serviços
- **Company Size:** 53% Small, 40% Medium

#### What Do G2 Reviewers Say About Aircall?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários acham o Aircall **fácil de usar** , permitindo comunicação sem interrupções e gerenciamento eficiente de fluxo de trabalho sem problemas.
- Os usuários elogiam a **fácil integração** do Aircall com plataformas de CRM e helpdesk, melhorando a comunicação e a eficiência do fluxo de trabalho.
- Os usuários valorizam a **confiabilidade** do Aircall, elogiando sua facilidade de uso e excelente qualidade de chamada para comunicações de suporte.
- Os usuários consideram a **configuração intuitiva** do Aircall e a interface amigável essenciais para uma comunicação e operações eficientes.
- Os usuários apreciam os recursos de **gravação automática de chamadas e transcrição** do Aircall, melhorando a manutenção de registros e a eficiência do fluxo de trabalho.

##### Cons

- Os usuários frequentemente enfrentam **problemas de conexão** com o Aircall, afetando a qualidade das chamadas e exigindo reinicializações frequentes do aplicativo.
- Os usuários relatam **problemas de chamadas** com o Aircall, incluindo distribuição desigual e problemas de conexão que interrompem a comunicação.
- Os usuários frequentemente enfrentam **problemas com o discador** no Aircall, afetando a distribuição de chamadas, a conectividade e a experiência do usuário.
- Os usuários observam a **falta de recursos de manipulação de texto e extensão** no Aircall, impactando sua experiência geral.
- Os usuários percebem o **carregamento lento** do Aircall, particularmente com a sincronização dos registros de chamadas e o desempenho do aplicativo móvel.

#### What Are Recent G2 Reviews of Aircall?

**["Aircall: Poderoso Sistema de Telefonia em Nuvem com Excelente Suporte"](https://www.g2.com/pt/survey_responses/aircall-review-13051826)**

**Rating:** 5.0/5.0 stars

_— mark.reed@abaxhealth.com R._

[Read full review](https://www.g2.com/pt/survey_responses/aircall-review-13051826)

**["Facilita o Telemarketing com Grande Eficiência"](https://www.g2.com/pt/survey_responses/aircall-review-13122992)**

**Rating:** 5.0/5.0 stars

_— Omar M._

[Read full review](https://www.g2.com/pt/survey_responses/aircall-review-13122992)

#### What Are G2 Users Discussing About Aircall?

- [What pricing and support strategies are you using as your Aircall team grows?](https://www.g2.com/pt/discussions/what-pricing-and-support-strategies-are-you-using-as-your-aircall-team-grows) - 1 comment, 1 upvote
- [How are you dealing with reporting that feels too shallow or rigid for real-world team tracking?](https://www.g2.com/pt/discussions/how-are-you-dealing-with-reporting-that-feels-too-shallow-or-rigid-for-real-world-team-tracking) - 1 comment, 1 upvote
- [Is anyone else struggling with the new workspace and having to juggle multiple Aircall apps?](https://www.g2.com/pt/discussions/is-anyone-else-struggling-with-the-new-workspace-and-having-to-juggle-multiple-aircall-apps) - 1 comment, 1 upvote
- [How do you handle Aircall lagging, freezing, or needing frequent restarts during heavy use?](https://www.g2.com/pt/discussions/how-do-you-handle-aircall-lagging-freezing-or-needing-frequent-restarts-during-heavy-use) - 1 comment, 1 upvote
- [Unstable calls and connectivity issues reduce my confidence when speaking with customers](https://www.g2.com/pt/discussions/unstable-calls-and-connectivity-issues-reduce-my-confidence-when-speaking-with-customers) - 1 comment, 2 upvotes

### [RingEX](https://www.g2.com/products/ringex/reviews)

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful.

**Average Rating:** 4.2/5.0

**Total Reviews:** 1,385

#### How Do G2 Users Rate RingEX?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.5/10)
- **Customer Scoring:** 9.4/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind RingEX?

- **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral)
- **Company Website:** www.ringcentral.com
- **Year Founded:** 1999
- **HQ Location:** Belmont, CA
- **Twitter:** @RingCentral  
61,963 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,726 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 57% Small, 34% Medium

#### What Do G2 Reviewers Say About RingEX?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of RingEX, finding it perfect for seamless communication and updates.
- Users value the **helpful customer support** of RingEX, enhancing their overall experience and satisfaction.
- Users value the **high-quality phone calls** from RingEX, enhancing communication in customer support with ease of use.
- Users find the **exceptional reliability and support** of RingEX invaluable for seamless communication and collaboration.
- Users commend the **reliability** of RingEX, ensuring consistent connections and high-quality communication experiences.

##### Cons

- Users find the **customer support lacking** , often facing challenges and unnecessary complexities when seeking assistance.
- Users find the **complex processes** frustrating, often needing support to navigate system administration and setup challenges.
- Users find the **difficulties with customer service** occasionally complicate resolutions and frustrate the overall experience.
- Users report frequent **call issues** with RingEX, including poor call tracking and frustratingly inadequate customer support.
- Users find the **customer support challenging** , often requiring extra steps for known issues and complicated administration.

#### What Are Recent G2 Reviews of RingEX?

**["RingEX Became My Main Calling App for Group Work"](https://www.g2.com/survey_responses/ringex-review-13169167)**

**Rating:** 5.0/5.0 stars

_— Aashu J._

[Read full review](https://www.g2.com/survey_responses/ringex-review-13169167)

**["Stable calls, solid messaging, and AI that actually helps after meetings"](https://www.g2.com/survey_responses/ringex-review-13097268)**

**Rating:** 4.5/5.0 stars

_— Omar S._

[Read full review](https://www.g2.com/survey_responses/ringex-review-13097268)

#### What Are G2 Users Discussing About RingEX?

- [What is RingCentral MVP used for?](https://www.g2.com/discussions/what-is-ringcentral-mvp-used-for)
- [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) - 2 comments
- [What are the three RingCentral plans products?](https://www.g2.com/discussions/what-are-the-three-ringcentral-plans-products)
- [What is RingCentral office?](https://www.g2.com/discussions/what-is-ringcentral-office)

### [Jiminny](https://www.g2.com/products/jiminny/reviews)

Jiminny is the conversation intelligence platform designed to help Revenue Leaders capture and analyze critical go-to-market insights across video, voice, and email. This innovative solution automates the integration of these insights into your CRM, enabling teams to make informed decisions and drive revenue growth effectively. Jiminny benefits the entire Revenue Team. For Sales Reps, it automates routine admin tasks, allowing them to focus more on selling and enhancing their performance. This not only streamlines their workflow but also increases their productivity, enabling them to close deals more efficiently. Managers benefit from Jiminny by gaining access to actionable insights that help them develop their teams, fostering an environment of continuous improvement and confidence-building. Executives can rely on Jiminny to provide a trustworthy source of data for making strategic, data-driven decisions. The platform transforms the CRM into a reliable launchpad for revenue growth, ensuring that leadership can track progress and identify areas for improvement with ease. This comprehensive approach to GTM conversation intelligence empowers all levels of the organization to work collaboratively towards revenue goals. Key features of Jiminny include its ability to analyze conversations in real-time, providing instant feedback and insights that can be acted upon immediately. The platform's fast onboarding process and user-friendly interface ensure that teams can quickly adapt and start reaping the benefits without significant downtime. Sell smarter, grow faster, and ultimately win more deals with Jiminny. The platform not only enhances individual performance but also cultivates a data-driven culture that supports sustained growth and success across the entire organization.

**Average Rating:** 4.6/5.0

**Total Reviews:** 928

#### How Do G2 Users Rate Jiminny?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 8.3/10 (Category avg: 8.6/10)
- **Customer Scoring:** 8.2/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 8.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Jiminny?

- **Seller:** [Jiminny](https://www.g2.com/sellers/jiminny)
- **Company Website:** www.jiminny.com
- **Year Founded:** 2016
- **HQ Location:** London, England
- **Twitter:** @JiminnyInc  
384 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e86eec5ff0a3343529fa2c04b02fe8f708c054fec6bcaa1d908e00183b026df1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10815921%2F&secure%5Burl_type%5D=linkedin_company_website)  
60 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Account Executive, Customer Success Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 63% Medium, 31% Small

#### What Do G2 Reviewers Say About Jiminny?

_AI-generated summary from verified user reviews_

##### Pros

- Users love Jiminny for its **ease of use** and valuable insights, enhancing their sales processes effectively.
- Users praise Jiminny for its **ease of use** , enhancing daily meetings with effortless navigation and automatic features.
- Users value the **automated call summaries** from Jiminny, aiding in quick and effective conversation reviews.
- Users find Jiminny to be a **time-saving tool** , streamlining call reviews and enhancing communication efficiency.
- Users value the **effective call recording** features of Jiminny, enhancing review processes and providing actionable insights.

##### Cons

- Users report **call issues** such as problems with recordings and challenging settings, impacting their overall experience.
- Users report **AI inaccuracy** , with issues like incorrect word transcription and misinterpretation of conversation context.
- Users experience **accuracy issues** with call transcriptions, often encountering incorrect words and misunderstandings in conversations.
- Users find **inaccuracies with accents and languages** in Jiminny's AI, limiting its effectiveness for diverse users.
- Users face **recording issues** with unpredictable processing times and limitations on adding recordings to internal calls.

#### What Are Recent G2 Reviews of Jiminny?

**["AI-Powered Call Insights with Accurate Highlights, Summaries, and CRM Integration"](https://www.g2.com/survey_responses/jiminny-review-12917847)**

**Rating:** 4.5/5.0 stars

_— Luciana S._

[Read full review](https://www.g2.com/survey_responses/jiminny-review-12917847)

**["Jiminny’s Excellent Recording and AI Chat Make Coaching a Breeze"](https://www.g2.com/survey_responses/jiminny-review-12694816)**

**Rating:** 4.5/5.0 stars

_— Mathilde L._

[Read full review](https://www.g2.com/survey_responses/jiminny-review-12694816)

#### What Are G2 Users Discussing About Jiminny?

- [What is Jiminny used for?](https://www.g2.com/discussions/what-is-jiminny-used-for) - 1 comment

### [Salesken](https://www.g2.com/products/salesken/reviews)

Salesken.ai is a Sales AI platform designed to enhance sales team performance while lowering acquisition costs. By offering real-time cues during conversations, the tool empowers sales reps to engage more effectively with customers. Salesken also provides leaders and reps with full visibility into every call through advanced Call Analytics, capturing emotions, objections, intent, and more. Salesken delivers tailored solutions for both Sales Leaders and Reps, driving revenue success through: - Pipeline Management: Accurate forecasts based on deep conversation insights. - Deal Tracking: Instant summaries, identification of BANT gaps, and clear next steps. - Team Coaching: Personalized coaching for each rep and every deal, on demand. - Marketing Insights: Actionable insights extracted from sales conversations. - Quality Assurance: Evaluate 100% of sales calls with AI-driven QA, offering personalized coaching and reducing manual efforts while improving overall sales quality and consistency For Sales Reps, Salesken offers: - Real-Time Cueing: Provides live cues and battle cards to help reps perfect their pitches. - CRM Enrichment: Automates CRM data entry and updates. - Custom Outreach: Simplifies and automates outreach, saving time and increasing efficiency. Salesken is the go to AI for the whole sales team. Book a demo and learn about more features and capabilities.

**Average Rating:** 4.9/5.0

**Total Reviews:** 386

#### How Do G2 Users Rate Salesken?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 9.8/10 (Category avg: 8.6/10)
- **Customer Scoring:** 9.8/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 9.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Salesken?

- **Seller:** [Salesken](https://www.g2.com/sellers/salesken)
- **Year Founded:** 2018
- **HQ Location:** New York, New York
- **Twitter:** @SaleskenAi  
117 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6fb9dc6b45a86b1b361839781d7770408bad8a99922bdd7136d7b704424c5506&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalesken%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
84 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Sales, Sales Executive
- **Top Industries:** Education Management, E-Learning
- **Company Size:** 57% Medium, 37% Large

#### What Do G2 Reviewers Say About Salesken?

_AI-generated summary from verified user reviews_

##### Pros

- Users benefit from the **real-time feedback and actionable data** that significantly boosts sales team performance.
- Users value the **real-time feedback** from Salesken, enhancing productivity and performance for sales teams significantly.
- Users commend Salesken for its **AI-driven insights** that enhance call productivity and empower sales teams to succeed.
- Users value the **automation features** of Salesken, which significantly enhance sales team productivity and efficiency.
- Users highlight the **enhanced efficiency** of Salesken, enabling sales teams to leverage actionable data for improved performance.

##### Cons

- Users request **improved call connectivity** as issues with calls not connecting hinder their overall experience.
- Users desire **better call connection** and increased customization, as issues occasionally hinder their experience with Salesken.
- Users express frustration over **poor transcription** quality, which negatively impacts their overall experience with Salesken.
- Users experience frustrating **recording issues** with Salesken, hindering their overall satisfaction and functionality.
- Users frequently experience **accuracy issues** with transcripts, impacting their overall satisfaction with Salesken.

#### What Are Recent G2 Reviews of Salesken?

**["Turn Your Sales Reps Into Rock Stars."](https://www.g2.com/survey_responses/salesken-review-10386293)**

**Rating:** 5.0/5.0 stars

_— Madhan k._

[Read full review](https://www.g2.com/survey_responses/salesken-review-10386293)

**["Real-Time Call Insights and AI Coaching That Boost Sales Performance"](https://www.g2.com/survey_responses/salesken-review-12599904)**

**Rating:** 5.0/5.0 stars

_— Anup K._

[Read full review](https://www.g2.com/survey_responses/salesken-review-12599904)

#### What Are G2 Users Discussing About Salesken?

- [What is Salesken used for?](https://www.g2.com/discussions/what-is-salesken-used-for)

### [ZoomMate](https://www.g2.com/products/zoommate/reviews)

ZoomMate is an AI workspace integrated into Zoom Workplace, designed to enhance productivity by transforming discussions into actionable outcomes. This innovative solution serves as a personal AI teammate that comprehensively understands, learns from, and acts on your daily tasks. By bridging the gap between conversation and execution, ZoomMate ensures that the decisions made during meetings and chats are effectively followed through, allowing users to focus on their core responsibilities. The target audience for ZoomMate includes professionals and teams who rely on collaborative tools to manage their workflows. Whether in corporate environments, remote teams, or educational institutions, users benefit from a seamless integration of AI capabilities into their existing Zoom ecosystem. ZoomMate is particularly useful for individuals who often find themselves juggling multiple tasks and tools, as it streamlines the process of tracking and completing work initiated during discussions. One of the standout features of ZoomMate is its ability to operate within the context of ongoing conversations. Unlike traditional AI assistants that require users to input specific commands, ZoomMate actively engages in the workflow by understanding the nuances of discussions and identifying next steps without needing explicit instructions. This proactive approach not only saves time but also reduces the cognitive load on users, allowing them to concentrate on strategic decision-making rather than administrative follow-ups. Additionally, ZoomMate consolidates various functions into a single platform, eliminating the need for multiple applications and licenses. This integration enhances data security by keeping sensitive information within the Zoom environment, reducing the risk associated with using disparate tools. The orchestration capabilities of ZoomMate allow it to manage tasks across different systems, ensuring that all team members are aligned and informed about project developments. In essence, ZoomMate redefines how teams collaborate and execute tasks by embedding AI directly into the workflow. Its unique ability to learn from interactions and provide context-aware assistance makes it a valuable asset for any organization looking to enhance productivity and streamline operations. By focusing on the follow-through of conversations, ZoomMate empowers users to achieve their goals more efficiently, transforming meetings into tangible results.

**Average Rating:** 4.6/5.0

**Total Reviews:** 259

#### How Do G2 Users Rate ZoomMate?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.5/10)
- **Artificial Intelligence:** 7.5/10 (Category avg: 8.6/10)
- **Customer Scoring:** 7.5/10 (Category avg: 8.5/10)
- **AI Text Summarization:** 7.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind ZoomMate?

- **Seller:** [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97)
- **Company Website:** www.zoom.com
- **Year Founded:** 2011
- **HQ Location:** San Jose, CA
- **Twitter:** @zoom  
1,042,714 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea58933ffb5ea1e88769e70b1323ea336f3f35193bdf38ad87831cfc56794a9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2532259%2F&secure%5Burl_type%5D=linkedin_company_website)  
13,494 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 41% Small, 34% Medium

#### What Do G2 Reviewers Say About ZoomMate?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of ZoomMate, allowing seamless conferences and screen sharing even on low-speed devices.
- Users find the **Zoom AI Companion** invaluable for recording minutes and enhancing productivity through seamless integration.
- Users find the **ease of use** of Zoom AI Companion invaluable for enhancing productivity and simplifying communication.
- Users find the **AI Companion's utility for recording meeting minutes** enhances productivity and simplifies communication significantly.
- Users value the **efficiency** of ZoomMate in organizing tasks and creating clear summaries, enhancing productivity during meetings.

##### Cons

- Users feel restricted by the **missing features** of ZoomMate, requiring additional tools for essential functions like captions.
- Users report **inaccuracies** in meeting summaries, missing nuances and generating generic questions that lack depth and context.
- Users find the **limited features** of ZoomMate insufficient as it often requires additional tools for complete functionality.
- Users experience **accuracy issues** with Zoom AI Companion, noting missed words and irrelevant content in summaries and questions.
- Users experience **Zoom issues** in low-coverage areas and face audio difficulties due to recent UI changes.

#### What Are Recent G2 Reviews of ZoomMate?

**["Zoom AI Companion Boosts Productivity with Smart Meeting Summaries & Action Items"](https://www.g2.com/survey_responses/zoommate-review-12924533)**

**Rating:** 5.0/5.0 stars

_— Verified User in Education Management_

[Read full review](https://www.g2.com/survey_responses/zoommate-review-12924533)

**["Meeting Summaries and Catch-Up Make It Easy to Stay Focused"](https://www.g2.com/survey_responses/zoommate-review-12933710)**

**Rating:** 5.0/5.0 stars

_— Verified User in Civic & Social Organization_

[Read full review](https://www.g2.com/survey_responses/zoommate-review-12933710)

### [InMoment Experience Improvement (XI) Platform](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews)

InMoment, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect and integrate customer experience data to uncover the insights that enable the smartest actions. As the pace setters in applying award-winning AI, its global clients activate every byte of their experience data—from structured surveys and social reviews to unstructured conversations from call logs, emails, support tickets, and chat transcripts to breakdown data silos. This unique technology combined with in-house industry experts empower brands to gain ROI from their CX programs in half the time as its competitors. Unlock the true potential of every piece of customer data with InMoment. To learn more, visit inmoment.com

**Average Rating:** 4.7/5.0

**Total Reviews:** 314

#### How Do G2 Users Rate InMoment Experience Improvement (XI) Platform?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.5/10)

#### Who Is the Company Behind InMoment Experience Improvement (XI) Platform?

- **Seller:** [PG Forsta](https://www.g2.com/sellers/pg-forsta)
- **HQ Location:** Salt Lake City, Utah
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e56037fcec61d213a1f4229eb926938e0c1373395be6ee138691fc922b14a1dc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fweareinmoment%2F&secure%5Burl_type%5D=linkedin_company_website)  
411 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager, Customer Success Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 47% Small, 39% Medium

#### What Are Recent G2 Reviews of InMoment Experience Improvement (XI) Platform?

**["Easy to use tools. Supportive Visionary Staff."](https://www.g2.com/survey_responses/inmoment-experience-improvement-xi-platform-review-9832822)**

**Rating:** 5.0/5.0 stars

_— Beth W._

[Read full review](https://www.g2.com/survey_responses/inmoment-experience-improvement-xi-platform-review-9832822)

**["Seamless integration with POS for survey"](https://www.g2.com/survey_responses/inmoment-experience-improvement-xi-platform-review-9337685)**

**Rating:** 5.0/5.0 stars

_— Lakshay D._

[Read full review](https://www.g2.com/survey_responses/inmoment-experience-improvement-xi-platform-review-9337685)

#### What Are G2 Users Discussing About InMoment Experience Improvement (XI) Platform?

- [What is InMoment Experience Intelligence (XI) Platform used for?](https://www.g2.com/discussions/what-is-inmoment-experience-intelligence-xi-platform-used-for)

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