[ Pepperi Reviews ](https://www.g2.com/products/pepperi/reviews) [ Pepperi Reviews ](https://www.g2.com/products/pepperi/reviews) # Pepperi Features ##### ## Merchandising/Marketing (7) Storefront Design Tools Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience Product Visualization Ability to display and manage photos, 3D views, videos etc for each product Recommendations / Personalization Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc Promotions and Discounts Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes. Shopping Cart Abandonment Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart. Product Reviews Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products SEO Provides tools to drive traffic to pages via organic search Show More ##### ## Product Catalog (3) Content Management Ability to add/update products, product pricing, product information and other content included on eCommerce site. Product Configuration Ability to all users select options to configure the product or select product options. For example, color, size, etc. Product Search and Filtering Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting Show More ##### ## Order Process (8) Checkout Process Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. Shipping Options Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies. Tax Display and Processing Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. Payment Processing Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality. Order Management Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. Returns / Refunds Functionality to allow users to process returns/refunds either via self service or contacting customer service. Inventory Management Displays inventory levels of products in real time. Displays inventory by location if required. Multi-Channel Fulfillment Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. Show More ##### ## Multi-Channel Support (7) Omnichannel Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. Mobile Features that enable customers to easily to shop for products using a mobile device. Social Commerce Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform. Customer Service Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. Store Locator Enable customers to locate and navigate to physical locations by zip code, city or GPS 3rd-Party Store Integration Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels B2B Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. Show More ##### ## Platform (12) APIs System provides well documented API's that can be used to integrate to any 3rd Party or internal system. Customization Product provides tools to customize web store front, business process, etc. to meet unique business needs. Integrations to Add-on Tools Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. User Management Enables customers to update their own user information, settings and preferences. Reporting / Analytics Provides standard and ad-hoc reporting ability to meet business requirements Security Software provides appropriate tools and certifications to protect against fraud and malicious attacks Multi-Site Management Features that enable creation and maintenance of micro sites, sub-sites using the same instance of the software. Admin Access Rights Provides ability to control editing rights by product category, geography etc. Test-to-Product Migration Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site Internationalization Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation Cross Browser Support Enables store or site to provide the same user experience in all browsers and browser versions. Performance and Reliability Software performs well and runs with minimal unscheduled downtime Show More ##### ## Planning (3) Strategy Define strategies to gather retail intelligence and use the insights to plan retail activities Activities Provide standard retail execution activities that can be customized by users Territory Management Define geographical territories and assign employees and tasks using predefined rules Show More ##### ## Execution (3) Collaboration Allow employees, managers, and retailers to collaborate on retail execution tasks Field Execution Provide features for field employees, such as route planning, GPS search, or messaging Data Collection Include features for field employees to collect data, capture photos, and create orders Show More ##### ## Performance (3) Team Monitor team performance metrics such as territory coverage or amount of new sales Retailer Analyze the performance of each retailer to identify issues and optimize execution Compliance Track compliance with internal policies such as Minimum advertised price (MAP) Show More ##### ## Accounting (10) Chart of Accounts Deliver out of the box Chart of accounts that can be used across multiple companies or business units. AP Automation Steam lines data entry by auto-populating recurring or predefined vendor values. AR Automation Automation helps the user be more efficient by populating default customer data and setting up regular payments from clients. Journal Entries Auto-populate based on previously entered information, uplaode journal entries and schedule future entries. Tags & Dimensions Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc. Cash Management Match payments and invoices and perform bank reconciliation in multiple currencies. Payment Batches Payments can be processed by batch without manual intervention Payments Scheduling Ability to schedule payments at predefined dates and times Payment Settlements Clearing of electronic payments to transfer funds from customers to suppliers Payment Methods Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers Show More ##### ## Inventory (5) Inventory Tracking Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders. Inventory Costing Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit. Product Master Manage and track all inventory records across warehouses and retail locations through a single unified database. Inventory Forecasting Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management. Integrations Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms. Show More ##### ## Warehousing (3) Locations Create and manage warehouse locations and areas for shipping or receiving. Multi-Warehouse Manage locatons accross multiple physical or virtual warehouses. Third-Party Ability to monitor locations and inventory in third party warehouses. Show More ##### ## Purchasing (4) Demand Identify demand based on different types of sales orders and forecasting data. Purchase Orders Software supports purchase orders and provides the visibility needed to streamline the procure to pay process. In Transit Track products and raw materials shipped by suppliers, from origin to destination. Receiving Match the products received with the corresponding purchase orders and add them to inventory. Show More ##### ## Sales & Marketing (6) Customer Master Manages customer information including multiple ship-to and bill-to locations. ATP Available to promise provides information on future availability of products that are either planned for production or purchased but not received. Order History Track order history, from quotes to sales orders, invoices, and returns, as well as canceled orders and back orders. Returns Manage return merchandise authorizations (RMS) approval processes and match with the original invoices. Credit Limits Define and monitor credit limits by individual customer or categories of customers, including the option to put customers on hold. Pricing & Discounts Manage various types of pricing and discounts associated with product categories and customer types. Show More ##### ## Assembly (3) BOM Provide Bill of materials to define what components and packaging should be used for assembly. Kitting Define kits and packages of two or more finished products that can be sold together or separately. Disassembly Ability to take apart assemblies and ensure that the components are transfered to inventory. Show More ##### ## Logistics (5) Picking & Packing Define and implement optimal procedures to pick and pack products for shipping. Packaging Identify packaging options like pallets or containers to optimize shipping performance and reduce costs. Shipping Plan deliveries based on inventory availability, transportation costs, and order priority. Routing Create routes for shipping directly to customers, to distribution centers, or for dropshipping. Tracking Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. Show More ##### ## HR (3) Payroll Payroll module or integration to an external payroll provider which automates the recording of payroll. Workforce Management Manage personnel availability and allocate human resources to production and inventory operations. Time & Attendance Track the time spent by employees performing various tasks related to production or inventory management. Show More ##### ## Omnichannel Features (7) Retail Management The ability to manage the operations of a retail storefront and integrate storefront operations with other channels. POS Integration The ability to integrate with a POS system in order to facilitate the integration of brick and mortar channels with other channels. Social Media Integration Tools to integrate social media channels with other commerce channels to create a seamless experience for customers. Customer Service Integration The ability to integrate customer service into all channels. Marketing Tools The ability to integrate marketing tools into all channels. E-commerce Integration Tools to combine e-commerce channels with other channels in order to create a seamless experience across channels. ERP Integration The ability to integrate with ERP systems in order to unite customer-facing channels with back-end channels. Show More ##### ## Reporting (2) Reports & Analytics Tools to present data collected from various channels in a digestible way to help business owners make informed decisions. Data Transfer Tools The ability to transfer data between channels in order to streamline operations. Show More ##### ## Route Planning (7) Route optimizing Features that allow users to plan the most efficient delivery routes Dynamic Routing Allows users to adjust routes based on company constraints and customer requirements. Scheduling Defines schedules for a geographical area, customer group, or type of delivery. ETA Estimated time of arrival can be shared with customers and adjusted when needed. Lead Priority Allows user to prioritize your contacts and leads so that the given route acommodates priority contacts Optimized Sales Routes Allows users to create optimized travel routes based on assigned areas, lead locations, and appointments for the day. Map Directions Provides users with live directions en route to the final destination Show More ##### ## Analytics (3) Predictive analytics Allows users to utilize analytics to predict future product demand Management dashboard Allows users to monitor overall delivery statistics such as average delivery time, driving mileage and driver productivity Costs Analyze overall costs for vehicle maintenance, fuel consumption and mileage Show More ##### ## Payments (3) Sales orders Allows users to create sales orders and invoices for customers Recieve payments Allows users to recieve payments credits and returns Returns Allows sales reps to creit customers for bad merchandise and returns Show More ##### ## Route accounting (3) Direct store distribution Allows users to manage direct sales from thier trucks to their customers Pre-sales Allows users to access inventory levels and manage pre-sales orders Delivery confirmation Alows users to edit the order before closing or put shorted items on back order Show More ##### ## Order Entry (3) Entry Enter and convert orders and quotes Register Register received orders in the system Notifications Provide real-time notifications and status updates Show More ##### ## Order Tracking (3) Shipping Verify shipping preferences Tracking Track orders and their statuses as they move along the supply chain Backorder Manage orders for products that are unavailable due to inventory shortage Show More ##### ## Inventory Management (3) Stock Levels Maintain visual on stock levels Flow Of Goods Track available inventory and manage flow of goods to/from warehouses Reserving Goods Reserve goods that have been added to cart and update stock levels Show More ##### ## Customer Management (3) Order Status Track status of orders from shipment to delivery Information Access Provide customers access to their information in order to answer FAQs Email Notifications Automatically send emails using certain triggers to notify customer service of issues Show More ##### ## Subscription Management (4) Payment Data Store payment data and customer information Payment Gateway Support and/or integrate with a payment gateway(s) Billing Automate billing and contracts Automatic Payments Accomidate automatic payments from various payment methods Show More ##### ## Territory Mapping (3) Custom Territory Mapping Allows users to control of the sizes, shapes, and quantites of sales team areas Strategic Selling Allows users to map your customers to strategically incorporate them into your canvassing and field sales Automatic Rep Assignment Automatically assigns reps to new sales opportunities that are within their current territories Show More ##### ## Sales Performance Management (3) Gamification Provides users with engaging sales competitions Performance Dashboards Provides field sales statistics for all sales reps Sales Rep Tracker Provides data on the data on the performance and whereabouts of reps in the field Show More ##### ## Presentation and Forms (3) Video and Interactive Media Provides video capabilties that field reps can use during field sales calls Digital Contracts Allows field reps to create digital contracts within the software E-signature Allows users to collect e-signatures within the software Show More ##### ## Headless Commerce (5) Decoupling Ability to disconnect the front office from the back office of an e-commerce platform REST APIs Provide APIs that allow for interaction with RESTful web services Data Orchestration Capture and manage data from multiple sources and syncronize it with the front end and back end Customization Allows developers to customize the platform using multiple programming languages Extensibility Include prebuilt integrations with multiple systems such as ERP and CRM Show More ##### ## Generative AI (4) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Show More ##### ## Agentic AI - E-Commerce Platforms (6) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Agentic AI - Order Management (2) Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Agentic AI - Distribution ERP (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Show More ## Top-Rated Alternatives [ ![BigCommerce](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce") BigCommerce 4.2/5(581) ](https://www.g2.com/products/bigcommerce/reviews) [ ![Shopify Plus](https://images.g2crowd.com/uploads/product/hd_favicon/fcdd25678a56ddde6ecef634ec61af75/shopify-plus.svg "Shopify Plus") Shopify Plus 4.4/5(872) ](https://www.g2.com/products/shopify-plus/reviews) [ ![Shopify](https://images.g2crowd.com/uploads/product/hd_favicon/35dd8dc3f84d1a799e31ceacd386b12e/shopify.svg "Shopify") Shopify 4.4/5(5,121) ](https://www.g2.com/products/shopify/reviews) [ View All Alternatives ](https://www.g2.com/products/pepperi/competitors/alternatives) ## Technology Glossary Features View full feature definition View definitions of the features and discover new technology terms. [View Glossary](/glossary) [Checkout Process](/glossary/checkout-process-definition) The checkout process how a customer goes through to finalize a purchase when shopping online. Learn the checkout process and best practices to follow. [Intangible Products](/glossary/intangible-products-definition) Intangible products refer to company offerings that are not physical in nature. Learn more about intangible products, what falls into the category, and how to sell products that can’t be touched. Pepperi Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a1b199b225578b49319982bc99cd81c6/handshake.png "Product Avatar Image") Handshake 4.2/5(65) [ Compare Now ](https://www.g2.com/compare/handshake-vs-pepperi) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_42be77947c04d955589936e6a44e8b2e/repsly.png "Product Avatar Image") Repsly 4.3/5(52) [ Compare Now ](https://www.g2.com/compare/pepperi-vs-repsly) ##### Categories on G2 [ Field Sales ](https://www.g2.com/categories/field-sales)[ E-Commerce Platforms ](https://www.g2.com/categories/e-commerce-platforms)[ Distribution ERP ](https://www.g2.com/categories/distribution-erp) [ Order Management ](https://www.g2.com/categories/order-management)[ Omnichannel Commerce ](https://www.g2.com/categories/omnichannel-commerce)[ Retail Execution ](https://www.g2.com/categories/retail-execution)[ Direct Store Delivery ](https://www.g2.com/categories/direct-store-delivery) Show More ##### Explore More [ Shopware vs Adobe Commerce for a mid-size retailer: which handles large catalogs without hitting a scalability ceiling? ](https://www.g2.com/discussions/shopware-vs-adobe-commerce-for-a-mid-size-retailer-which-handles-large-catalogs-without-hitting-a-scalability-ceiling)[ Is Alteryx designed to support non-technical users like business analysts, operations teams, and marketers who need self-service analytics? ](https://www.g2.com/discussions/is-alteryx-designed-to-support-non-technical-users-like-business-analysts-operations-teams-and-marketers-who-need-self-service-analytics)[ Most recommended sales intelligence app for startups ](https://www.g2.com/discussions/what-is-the-most-recommended-sales-intelligence-app-for-startups) [ What are the highest rated IRCM platforms for telecommunications service providers at the enterprise level? ](https://www.g2.com/discussions/what-are-the-highest-rated-ircm-platforms-for-telecommunications-service-providers-at-the-enterprise-level)[ Best performance management software for small tech startups ](https://www.g2.com/discussions/what-s-the-best-performance-management-software-for-small-tech-startups)[ Which Contact Center AI Observability tools detect broken chatbot intents and prevent customer-facing failures before they impact call volumes? ](https://www.g2.com/discussions/what-contact-center-ai-observability-platforms-are-best-for-tracking-nlp-model-performance-and-intent-accuracy-in-real-time) Show More [ Shopware vs Adobe Commerce for a mid-size retailer: which handles large catalogs without hitting a scalability ceiling? ](https://www.g2.com/discussions/shopware-vs-adobe-commerce-for-a-mid-size-retailer-which-handles-large-catalogs-without-hitting-a-scalability-ceiling)[ Is Alteryx designed to support non-technical users like business analysts, operations teams, and marketers who need self-service analytics? ](https://www.g2.com/discussions/is-alteryx-designed-to-support-non-technical-users-like-business-analysts-operations-teams-and-marketers-who-need-self-service-analytics)[ Most recommended sales intelligence app for startups ](https://www.g2.com/discussions/what-is-the-most-recommended-sales-intelligence-app-for-startups) [ What are the highest rated IRCM platforms for telecommunications service providers at the enterprise level? ](https://www.g2.com/discussions/what-are-the-highest-rated-ircm-platforms-for-telecommunications-service-providers-at-the-enterprise-level)[ Best performance management software for small tech startups ](https://www.g2.com/discussions/what-s-the-best-performance-management-software-for-small-tech-startups)[ Which Contact Center AI Observability tools detect broken chatbot intents and prevent customer-facing failures before they impact call volumes? ](https://www.g2.com/discussions/what-contact-center-ai-observability-platforms-are-best-for-tracking-nlp-model-performance-and-intent-accuracy-in-real-time)