Pepipost by Netcore Reviews & Product Details

Voorzitter
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Pepipost is a very complete sending partner with a user-friendly dashboard and many extensive functions such as statistics and real-time information.

Questions are answered quickly through the online chat and the active support team. Review collected by and hosted on G2.com.

What do you dislike?

Validatieproces is streng, dit kan als negatief punt worden gezien echter is dit het eigenlijk niet.

Slechts 1 bounce-adres voor het complete account. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Choose a sending partner with knowledge, a flexible subscription and deep statistics. Pepipost is such a party Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Very much functionality for a low price. Great support and expertise. Review collected by and hosted on G2.com.

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Response from Sunil Yewale of Pepipost by Netcore

Thanks for all your love. Your feedback matters to us. We are committed to making email deliverability seamless experience for you.

-Team Pepipost

Pepipost by Netcore Overview

What is Pepipost by Netcore?

Pepipost is a cloud based transactional email delivery service helping businesses send their important emails like notifications, newsletters, updates, etc. Everyone loves Pepipost because it focuses on what matters: deliverability, pricing, and good analytics. Our highly scalable platform is capable of delivering billions of emails every hour with best inbox rates. Easy integration and disruptive pricing model makes Pepipost the ideal email delivery partner for both burgeoning startups and industry bigwigs. You can choose between SMTP or HTTP API. Pepipost has been rated as #1 Transactional Email Software for Small Business.

Pepipost by Netcore Details
Languages Supported
English
Product Description

Pepipost provides a cloud based transactional email delivery infrastructure which is reliable, scalable, secure and easy-to-use, but at a very disruptive pricing model. We help startups and brands to engage with their customers at the right moment with the right content over emails. Reliable APIs. Choose between SMTP or HTTP.

How do you position yourself against your competitors?

Pepipost is built on the philosophy to encourage good senders and to keep the email eco-system clean.

85% of today's email is Spam and we don't want to add up to that.

We have carried up that philosophy into the pricing model where we don't charge for the emails which are being opened by the customers. Emails that are clicked, opened or engaged with will always be free.

Industry stats says 35-40% is the average open rate, hence that much of email volumes can be free. There is no limits, More your customer engagement is lesser will be your marketing spends.

Entire pricing model is in your hands.

We care for each and every emails, and this is how we differentiate from our competitors.


Seller Details
Seller
Netcore Solutions
Company Website
Year Founded
1998
HQ Location
Mumbai, Maharashtra, India
Twitter
@NetcoreSolution
1,638 Twitter followers
LinkedIn® Page
www.linkedin.com
721 employees on LinkedIn®

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Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The best thing i like is quality/price. I get everything i need in this context and for a little monthly amount that to be honest we were paying elsewhere. Review collected by and hosted on G2.com.

What do you dislike?

Integration was easy but i would like to have more documentation regarding all steps and features. Maybe i have had the needed technical knowledge, but someone else will need the documentation for sure.

For example, Encryption documentation is not available :https://docs.pepipost.com/docs/encryption

This is the thing i do not like. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would invite everyone to consider/insert also Pepipost to their evaluation list because they will be able to compare different features and price plans that the market offer and in the end they will choose Pepipost. They will be satisfied with Pepipost. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have decided to use this solution in our organization to solve deliverability issues that we encounter last month because we reached the sending limit with the previous provider. So we started to search the market for a solution and found Pepipost Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Pepipost is really a user friendly software, it has a lot of features and also it offers a good service for a good price.

I like the analytics that have been added

Price is always the best in the market, we have evaluated other option before this.

Also support is one of the strength for this service Review collected by and hosted on G2.com.

What do you dislike?

I dislike the way they have distributed their servers. They need to be more careful on where they host they server and not be be blacklisted. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Using pepipost will save you time and money. It is simple to implement and it is simple to use. Everyone can use it, it requires little technical knowledge. Price / Quality of service is the first thing that someone should take in consideration and Pepipost offer this at best ratio. Security is also a step ahead with Pepipost, taking in mind that it offers 2fa and the other do not. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My company uses Pepipost because of delivery issues in the past with other providers. This service is helping us save money and in the same time we complete our task of delivering emails, Review collected by and hosted on G2.com.

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Customer Support
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Quality product: First time using pepipost, everything works normally. It gave a great help for my forum through fast emails and good price for the service. Pepipost team's service is also professional. They helped me to set up the account. I highly recommend you try pepipost!

Pros: - the website - client support services - mail features Review collected by and hosted on G2.com.

What do you dislike?

Nothing for now. I think this service is currently in a high level but it can improve. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's very complete so it's worth using for your company. Maybe it will be helpful to Increase in sales and user engagement.

Control access is there and its fine if you're sending out a minimum or have a goal of advertising. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Works as-intended and delivers all of our client emails in a timely manner. Reaching a variety of clients. In my opinion is great for companies with a lot of transactional emails. Sending reminders, updates, status changes, confirmations is not so difficult amymore Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Support impressed me a lot, their way of helping is something that i really liked.

Then if we talk for technical things, i like the easy implementation that it requires.

I like the analytics dashboard that really is helpful to analyze some insightsthis was helpful also to marketing team.I like also the prices that they offer, scalability model is quite good. Review collected by and hosted on G2.com.

What do you dislike?

I do not like that it can not be implemented with some other services that we needed to implement but it was not possible.

Also something else that i do not like it the fact that their servers sometimes are blacklisted Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you will have the need in your company one day to set a different solution for email deliverability, Pepipost is the service that i can recommend, also invite everyone to contact me and i can show an evaluation file with other providers, price and quality reports.

Also it is very easy to set up, to be managed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have solved our deliverability email issue on our company, but also we have set up transactional email feature. Review collected by and hosted on G2.com.

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Response from Nishchal Joshi of Pepipost by Netcore

Thanks for all your love. Your feedback matters to us. We are committed to making email deliverability a seamless experience for you.

-Team Pepipost

Web Programmer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I love the fact that I can check the status of an email (ie received, rejected, bounced, etc). The interface and user experience is very pleasant. The level of customer support is second to none. I haven't tried calling them, but through the support chat you can reach somebody almost instantaneously at any time. Support personnel is very professional and knowledgable. Review collected by and hosted on G2.com.

What do you dislike?

In order to build up reputation, you need to send certain number of emails before you reach that first level of reputation. On the other hand, I also understand that rationale about this requirement, because it allows people to more easily abuse the system. I wish there was an option to somehow get verified as a "valid" business that will automatically get you to a high reputation level. Even if the requirements are fairly extensive. Maybe something similar to the way SSL companies grant an Extended Validation Certificate (EV SSL). Review collected by and hosted on G2.com.

Recommendations to others considering the product:

To increase reliability of delivery you might want to add your own domain to your account, and make sure that you have one of the paid plans.

You also have the option to purchase an ssl in your favorite SSL vendor website, and request pepipost to install that ssl on their end. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have a shopping cart that sends events tickets via email. It is absolutely necessary for the emails to be delivered reliably.

In the rare case that people don’t receive their emails I can check on the exact status of the email and it helps us troubleshoot the situation exactly. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The service is reliable. We do not question if emails have been sent or delivered. The API was easy to use and set up to use with our website. The reports and information provided on the dashboard are clear and in-depth. The dashboard is complete and has everything we need. Review collected by and hosted on G2.com.

What do you dislike?

You do need some technical knowledge to set things up. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure to read the setup process completely before starting. You will find yourself upgrading to one of the paid plans very quickly so keep this in mind. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed a solution to deliver transactional emails from our website. Pepipost was the right solution and provided all the features we needed. We found pepipost by accident and are thrilled that we did! We had no hesitation in upgrading to a paid monthly plan as soon as our trial was complete. Review collected by and hosted on G2.com.

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Diretor de tecnologia
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Pepipost is a great tool. This is stable and have a good support. The security is good and all analytics is simple in the panel.

The costs is accessible compared to another similar tools and provide discounts to annual plans. Today, I'm paying a annual plan and is so good.

To me, is the best tool for the e-mail delivery and makes this so easy with all features. Review collected by and hosted on G2.com.

What do you dislike?

Nothing, is all good for me. The tool makes what is promised and the costs is accessible. The support is great and is enought to me.

The panel is great and the updates makes this more best day after day. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm using to send my e-mails with SMTP API and is so good to that. I'm using the analytics to see how the e-mails is sent and to see the quota usage.

The control panel is so good to that and simple to use. Review collected by and hosted on G2.com.

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It Infrastructure Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Pepipost is really easy to be implemented. I like the fact that they always want to improve their product, they lately have added 2FA that is an additional value to the users and companies for keeping their data as safe as possible. Review collected by and hosted on G2.com.

What do you dislike?

I do not like the fact that some of their servers are blacklisted and we have been contacted from some of our clients that pointed this out. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We have evaluated different options before our final decision for Pepipost. Some of our features we cost and efficiency and till now we are very satisfied about the decision we have made. Pepipost is cheaper than other services and it gives you a lot of features, including 2FA that not all services does offer it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using Pepipost Smtp to solve our sending/receiving limitations from other providers. Review collected by and hosted on G2.com.

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CC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Customer Support : it is instant. Chat is personal and you don't talk to bots. Very few service provider where your concerns taken care over there with same executive right away.

Pricing for high transaction emails is superb.

Email Deliverability is unmatched. Review collected by and hosted on G2.com.

What do you dislike?

They don't have promotional msg sending wing also.

Which means every client like me needs 2 vendor.

Pricing out side bracket is too expensive. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Always guaranteed delivery of your transactional email.

Also this delivery is absolutely in no TIme.

SOft Bounce and Hard Bounce checked at their database level helping not to get blacklisted.

No one else is using this IPs to send emails so emails delivered in Primary or Updates segment of most and not in promotional segment of Gmail mailbox. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Error free delivery.

No Spam mark of my transaction emails always inbox delivery.

Reporting of my email delivery and any bounces etc.

Controlling my email throttle. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The support team is always ready to help in many ways. The platform is evolving in a good direction, it is a very simple tool to use that has the ability to help you with really little effort. Also, the rates are really competitive. If you are a small company, Pepipost is for you. Review collected by and hosted on G2.com.

What do you dislike?

Some days deliverability isn't in good shape. Also UI can improve, but I don't consider this an issue. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We just needed a good and easy to use transactional email platform. We found it in Pepipost using the Nodejs client library. Also we needed templates and analytics of bounces, deliveravility and opening. Review collected by and hosted on G2.com.

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Director of Operations and Business Solutions
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
Response from Sunil Yewale of Pepipost by Netcore

Thanks for all your love. Your feedback matters to us. We are committed to making email deliverability seamless experience for you.

-Team Pepipost

Manager - Client Communications
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The best thing about Netcore Pepipost is that the platform is very user friendly. You may not be a pro but still be able to do so much on the platform. Extracting reports, checking logs and many more.

Its very easy to integrate via SMTP or API.

They also have ready plugins available.

The service provided by their helpdesk is commendable as they are prompt and ready to help always. Review collected by and hosted on G2.com.

What do you dislike?

Noticed a few lag while extracting reports which is not much of a problem but I havent found major issues overall. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Pepipost is a well built product that has a strong support backup and is easy to use and integrate.

It is very user friendly and can be used with ease. Report available on the platform are easy to fetch.

They also have chat support that is available 24 x 7. They have proper documentation and its very easy to integrate via SMTP and API. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Delivery of our transactional emais have improved. We have high inbox placement ratio. Review collected by and hosted on G2.com.

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UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We like the different pricing options and only being able to pay for emails that are not opened. All email platforms should use this pricing model! The API is simple to understand and it was easy to integrate with our web application. Not much more to say as Pepipost has been working great for us for several years now. Review collected by and hosted on G2.com.

What do you dislike?

I recently tried to open a new account for another business and it seems that they a lot stricter about who signs up on their platform as my account was rejected. Additionally, we wish they had the ability to view the email text in the History logs to make troubleshooting email issues a bit easier to do. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

We believe Pepipost should be at the top of your list if you are looking for a reliable, cost effecting email platform solution. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have been using Pepipost for all transaction-based emails to our customers for our platform. Previously, we used an on-premise email server to send these emails; however, many of our customers have complained about not getting emails. After switching to Pepipost and some transitioning time, our support team indicated that many of the support issues related to emails have been significantly reduced to only a handful a month. Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Quality of the service is top notch, , support is outstanding, fast and helpful providing the solution in real time through their live chat in the majority of the cases.

Price is simply the best that you can find on the market.

Integration is easy, through their api if the software solution used support it, otherwise in-house implementation is pretty easy, well detailed and work basically with every possible platform, commmercial or custom made.

Least but not last, they offer useful advice and tips that can help any kind of user Review collected by and hosted on G2.com.

What do you dislike?

Nothing really, just a small suggestion.

The smaller plan of 150k monthly email is too big for some business, nothing dramatic but they should consider to add a startig smaller plan because 150k monthly email, for some users, is simply too much. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ask for a trial plan in the support and follow their advices. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Transactional emai and customer newletters.

high delivery rate, no complain. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Tech support has been very responsive and productive in solving issues. They were able to accommodate our in-house system for logging bounced emails. Review collected by and hosted on G2.com.

What do you dislike?

Nothing yet. Perhaps adding some features to the dashboard would be useful. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I wold recommend laying out your use case to tech support on day one. They have been very helpful. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using their SMTP service. They have been helpful and flexible with the warmup process. Their flexibility has allowed us to test our SMTP farm quickly and efficiently. Review collected by and hosted on G2.com.

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UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The intuitive and easy UI. I didn't have to take days to learn how to explore the options on the tool. Didn't require much assistance from the team as well. The deliverability is the fastest not matter what the size of segment is which is just amazing. Review collected by and hosted on G2.com.

What do you dislike?

Pepipost has been been helpful in all our endeavors. We have not faced any issues as such to dislike. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Starts with great and seamless integration. It is extremely easy to use and provides fast deliverability. The support team is always available with any kind of concerns. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using it mainly for communication channels - mails and SMS.

Based on the analytical data provided by pepipost we have been able to optimize our campaigns with better efficiency Review collected by and hosted on G2.com.

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AA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Easy to implement integration via API. Very crisp and clear steps mentioned.

Capability to get the report details from the pepipost panel directly pushed to our internal systems without manual intervention was very helpful.

Very efiicient support team. Apart from any odd rare situation, they have always responded in time to ensure timely resolution whether its online chat or on email.

Their UI is easy to navigate and fetch any details or stats. Review collected by and hosted on G2.com.

What do you dislike?

No cons as such. Only thing that could be better is more graphical repesentation of the reports for quicker understanding probably including piecharts. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Email delivery has been streamlined. Inboxing and delivery percentage has been steady,

Have integrated multiple department applications with pepipost and haven't got any such complaints internally.

Even the open rates and click rates have improved and are above general industry standards. Review collected by and hosted on G2.com.

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AA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The pricing is very attractive , escpeically coming from a country that has a poor exchange rate to the dollar. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing yet that I have found that I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Cheap & Reliable, You won't be disappointed Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use an online ticketing system and our service provider groups all their clients onto one smtp. Which means if other clients start sending spammy messages and the IP gets flagged, then our legitimate emails get blocked and clients never receive them. With Pepipost the days of clients not receiving emails due to false spam flags are now long gone. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It is easy to be used, easy dashboard and sure it has an amazing analaytics Review collected by and hosted on G2.com.

What do you dislike?

Sometimes support need to be faster, and their spam servers Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend to other companies to use Pepipost since it is a reliable service and cost efficient, these 2 factors make the difference with other providers Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sending/receiving limitations Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The best thing was customer response

The upside was the quick turnaround timee Review collected by and hosted on G2.com.

What do you dislike?

The pricing for higher slabs was high.

So, the same could be brought down. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is very easy, great customer service and comes at a very reasonable price Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Email Marketing, Pepipost gives the Ability to deliver large emails to our target audience in short time Review collected by and hosted on G2.com.

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AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like the new dashboard analytics that Pepipost implemented a month or 2 months ago. Also i like their support, whenever i have had questions or issues they have been helpful

Another thing is the adding feature of 2 Factor Authentication, this is a big plus. Review collected by and hosted on G2.com.

What do you dislike?

I have had an issue with a blacklisted server that pepipost used, but then this was fixed quick from Pepipost support. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Is a service that comparing quality/price does not have competitors Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Using pepipost i am solving email sending/receiving limitation from another provider Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)