Customer care (better than service) is exceptional. Any question gets answered immediately. And if no resolution is apparent, the agent will work to answer and get back to you within a day...maybe even sooner. PeopleKeep always keeps you in the loop as to what was reimbursed and what you can expect. The website is user friendly once you get the hang of it. The agents are very friendly and courteous, always! Review collected by and hosted on G2.com.

I, personally, do not have anything negative to say. Because I work in a very small office, I would have heard if people were not happy and that is NOT the case. Everyone is pleased. Review collected by and hosted on G2.com.

PeopleKeep is so simple and easy to use. It was exactly what an organization of our size was looking for. A simple, easy to manage, even easier to use system that allows us to reimbursement health expenses. It keeps us in compliance without worry. Review collected by and hosted on G2.com.

Would like for it to keep timecards for our staff. It would be so amazing to have all hr in one easy to use format. It already keeps vacation requests. That's nice. Review collected by and hosted on G2.com.

I liked that I could just snap a photo of my receipts and in less than two days I was reimbursed for my medical purchases. It was really simple to use and whenever I had questions about how to label a product or service, they contacted me within an hour or so. Review collected by and hosted on G2.com.

The only things that I disliked, actually ended up being overages that my company had chosen. I actually didn't have any issues with the program and service. I did think that they should have some leniency on "service date" and "payment date" on the receipts. Most of the time I payed for the service the same day and the company's receipt only used the one date and it was labeled one or the other. I don't think that the company has an app. That might be really beneficial to make one. Review collected by and hosted on G2.com.

What I love BEST about PeopleKeep is their response time to questions and inquiries - fast, courteous and to the point. Their customer service is superb as well! Website is user friendly and easy to navigate. Everyone at PeopleKeep is friendly and happy to help with any questions you might have. Reimbursement approval process is very fast as well. Keep up the excellent work PeopleKeep!!! Review collected by and hosted on G2.com.

I love everything about this service :-) Review collected by and hosted on G2.com.

It's easy to search the service in their system and upload a picture of proof, and they'll review it for you. The reimbursement comes right in your paycheck, which is satisfying. I don't feel like I need to worry about getting the health care I need. They're also very personable and reach out to you if there are any issues with the reimbursement. Review collected by and hosted on G2.com.

It's hard that you're only covered up to the amount that you've saved up. For example, if I or my husband were in a bad accident, we wouldn't have enough coverage. That's a scary thought. Review collected by and hosted on G2.com.

Everything about my experience with PeopleKeep has been great so far. What I like best is how little work the software requires from me to ensure my employees are cared for at a reasonable cost to the organization. Review collected by and hosted on G2.com.

It's really difficult to think of something I don't like. Any concerns or frustrations I've had were quickly addressed and resolved by they team at PeopleKeep. Review collected by and hosted on G2.com.

We are able to provide health reimbursements quickly, making our employees happy. Review collected by and hosted on G2.com.

There is nothing that I dislike. The set up was easy, and our employees really appreciate it. Review collected by and hosted on G2.com.

PeopleKeep has been so wonderful. We're a small business, and recently decided to use an HSA. As an office manager with only a few years experience, it was valuable for me to find a program that was super easy and intuitive to use, with good customer support for my 5,000 questions. They did just that. They've got amazing customer service, and their site couldn't be easier to use. We especially like the vacation/PTO component that auto-schedules any vacation time to our Google calendar. Home run all around! Review collected by and hosted on G2.com.

Honestly don't have one bad thing to say about it. Wish every program was this easy to use. Review collected by and hosted on G2.com.

The customer service is fantastic! There's always someone to talk to and they are extremely helpful in helping to resolve problems. Review collected by and hosted on G2.com.

Nothing so far, we've had the service for a little over a year. Review collected by and hosted on G2.com.

Their customer service. The website is also beautiful and super easy to use. Review collected by and hosted on G2.com.

I haven't run into anything I dislike after using them for a year. Review collected by and hosted on G2.com.