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Bonterra Penelope Reviews & Product Details

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Bonterra Penelope Media

Bonterra Penelope Demo - Penelope ClientConnect
ClientConnect is the mobile client portal for Penelope that empowers your clients to participate in their care while improving outcomes and providing transparency, accountability, and trust.
Bonterra Penelope Demo - Penelope Mobile
Penelope Mobile provides out-of-office access to Penelope and enables home-care workers to take notes and fill out forms with their clients.
Bonterra Penelope Demo - Penelope Billing
Manage all your invoices, payments and credits for clients and funders with a convenient, out-of-the-box billing module.
Bonterra Penelope Demo - Penelope Scheduling
Keep track of your staff, clients, and resources, and get a snapshot of what’s going on at your organization at any time.
Bonterra Penelope Demo - Penelope Workflows - Inbox
Use configurable action triggers to send notifications and alerts—like SMS and email appointment reminders—to staff and clients.
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Bonterra Penelope Reviews (5)

Reviews

Bonterra Penelope Reviews (5)

3.9
5 reviews

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Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Great Case Management Database"
What do you like best about Bonterra Penelope?

I like all the features Penelope has. I like that it is customizable and easy to use. Our staff likes the ability to store other documents within the individual files. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Penelope?

The system has multiple prebuilt reports to use which is nice but those reports only get you so far. We have had some custom reports built which are great but cost extra. I wish there was an easier way to pull data and manipulate it without having another report built. Review collected by and hosted on G2.com.

Joy D.
JD
Parent Educator
Individual & Family Services
Mid-Market (51-1000 emp.)
"Penelope is an online data capture system that helps employees to keep digital records."
What do you like best about Bonterra Penelope?

The most helpful thing about Penelope is that employees are able to keep track of their client files digitally, as well as plan and write case reports. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Penelope?

The least helpful thing about Penelope is that it frequently crashes, and so employees are left with no way of completing necessary data capture or quality assurance work, such as plans or reports. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Small-Business (50 or fewer emp.)
"Penelope System"
What do you like best about Bonterra Penelope?

After using other systems I really like how Penelope incorporates everything I need to into a single program. You can take care of scheduling, alerting, messaging, billing, and waiting lists all in one program. Additionally, you can keep a list of resources for referrals. Penelope is also great for training as it offers a fake website domain where users can look around and try out programs before they are set up. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Penelope?

The only downsides of Penelope is that the notifications settings are difficult to set. Review collected by and hosted on G2.com.

Daniel S.
DS
Therapist
Medical Practice
Mid-Market (51-1000 emp.)
"Good EMR Software for your Every Day Needs"
What do you like best about Bonterra Penelope?

Penelope does a good job linking clients, families, and case information together in a cohesive manner. The diagnostic assessment and treatment planning tools are thorough yet succinct and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Bonterra Penelope?

There is often much toggling between screens with case and service files, which can make obtaining information an addled and sometimes confusing process, especially when first learning the software. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Small-Business (50 or fewer emp.)
"Good software "
What do you like best about Bonterra Penelope?

It's easy to learn how to use and modify Review collected by and hosted on G2.com.

What do you dislike about Bonterra Penelope?

Sometimes it doesn't work properly on ipads Review collected by and hosted on G2.com.

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