Penelope is a secure, cloud-based case management platform used by human services organizations worldwide.

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Penelope review by Daniel S.
Daniel S.
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"Good EMR Software for your Every Day Needs"

What do you like best?

Penelope does a good job linking clients, families, and case information together in a cohesive manner. The diagnostic assessment and treatment planning tools are thorough yet succinct and user-friendly.

What do you dislike?

There is often much toggling between screens with case and service files, which can make obtaining information an addled and sometimes confusing process, especially when first learning the software.

Recommendations to others considering the product:

The training videos are helpful, particularly learning Penelope's role in different departments within our agency.

What problems are you solving with the product? What benefits have you realized?

Penelope allows me not only to chart regarding client diagnostics, updates, goals, and treatment plan, but also gives me access to valuable information regarding billing, intake, and case history.

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Penelope review by User
Validated Reviewer
Review Source

"Penelope System"

What do you like best?

After using other systems I really like how Penelope incorporates everything I need to into a single program. You can take care of scheduling, alerting, messaging, billing, and waiting lists all in one program. Additionally, you can keep a list of resources for referrals. Penelope is also great for training as it offers a fake website domain where users can look around and try out programs before they are set up.

What do you dislike?

The only downsides of Penelope is that the notifications settings are difficult to set.

What problems are you solving with the product? What benefits have you realized?

Penelope is solving the problem of having to use multiple websites and programs and incorporating all needed tasks into a single program.

What Human Services solution do you use?

Thanks for letting us know!
Penelope review by User in Mental Health Care
User in Mental Health Care
Validated Reviewer
Review Source

"Good software "

What do you like best?

It's easy to learn how to use and modify

What do you dislike?

Sometimes it doesn't work properly on ipads

What problems are you solving with the product? What benefits have you realized?

Entering notes, appointments, updating dochments

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