I like the applications flexibility. It can do multiple things at the same time. And all of this is customisable. We can design a lot of workflows and messaging systems as per our requirements Review collected by and hosted on G2.com.

The application has a too many of options to work with. At times this acts as a downside to the application. Also the application enhancements, i do not see one too many enhancements being applied to this Review collected by and hosted on G2.com.

The user interface was very simple and required very little training. The company has simplified the process. Review collected by and hosted on G2.com.

The cost is an added expense. It's a great tool when used efficiently. Review collected by and hosted on G2.com.

The product's journey builder is very easy to use, and very comprehensive. We found the companies customer care and enablement outstanding. As a salesforce user, we found that Pendula took the time to understand our set-up, along with our business, and was, therefore, able to provide us with meaningful advice on campaigns that did lead t very meaningful results. Review collected by and hosted on G2.com.

Some of the list pages are annoying. Having said that, the team have been very responsive and continuously improving those pages. I am clutching at straws here. Most problem areas and there are not many, are improved promptly. Review collected by and hosted on G2.com.

The automated configuration system allows beginner coders to implement messaging systems. Review collected by and hosted on G2.com.

Really nothing I can comment on that I don't like at this time. Review collected by and hosted on G2.com.

The upside for pendula is that it has many interfaces for customer engagement on both ends Review collected by and hosted on G2.com.

The downside of pendula is the slow growth it has to compete against other CRM apps out in the market Review collected by and hosted on G2.com.