# Top 10 Pendo Feedback (formerly Receptive) Alternatives & Competitors
**Average Rating:** 3.6/5
**Total Number of Reviews:** 11
Explore the best alternatives to Pendo Feedback (formerly Receptive) for users who need new software features or want to try different solutions. Experience Management Software is a widely used technology, and many people are seeking innovative, top rated software solutions with multiple branding support, ai text generation, and ai text summarization. Other important factors to consider when researching alternatives to Pendo Feedback (formerly Receptive) include features and price. The best overall Pendo Feedback (formerly Receptive) alternative is AskNicely. Other similar apps like Pendo Feedback (formerly Receptive) are Qualtrics Customer Experience, Gainsight Customer Success, Birdeye, and InMoment Experience Improvement (XI) Platform. Pendo Feedback (formerly Receptive) alternatives can be found in [Experience Management Software](https://www.g2.com/categories/experience-management) but may also be in [Customer Success Software](https://www.g2.com/categories/customer-success) or [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management).


## Best Paid & Free Alternatives to Pendo Feedback (formerly Receptive)
  - [AskNicely](https://www.g2.com/products/asknicely/reviews)
  - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews)
  - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews)
  - [Birdeye](https://www.g2.com/products/birdeye/reviews)
  - [InMoment Experience Improvement (XI) Platform](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews)
  - [UserTesting](https://www.g2.com/products/usertesting/reviews)
  - [ChurnZero](https://www.g2.com/products/churnzero/reviews)
  - [Reputation](https://www.g2.com/products/reputation/reviews)
  - [Totango](https://www.g2.com/products/totango/reviews)
  - [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews)

## Top 10 Alternatives to Pendo Feedback (formerly Receptive) Recently Reviewed By G2 Community
Browse options below. Based on reviewer data, you can see how Pendo Feedback (formerly Receptive) stacks up to the competition, check reviews from current & previous users in industries like Computer Software, Hospital & Health Care, and Business Supplies and Equipment, and find the best product for your business.


  ### 1. [AskNicely](https://www.g2.com/products/asknicely/reviews)
By AskNicely
**Average Rating:** 4.7/5
**Total Reviews:** 1,050
The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.


Reviewers say compared to Pendo Feedback (formerly Receptive), AskNicely is:
- More usable
- Better at meeting requirements
- Better at support
Categories in common with Pendo Feedback (formerly Receptive): [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [Pendo Feedback (formerly Receptive) vs AskNicely](https://www.g2.com/compare/asknicely-vs-pendo-feedback-formerly-receptive)
**Compare AskNicely with other alternatives:**
- [AskNicely vs Qualtrics Customer Experience](https://www.g2.com/compare/asknicely-vs-qualtrics-customer-experience)
- [AskNicely vs Gainsight Customer Success](https://www.g2.com/compare/asknicely-vs-gainsight-customer-success)
- [AskNicely vs Birdeye](https://www.g2.com/compare/asknicely-vs-birdeye)
- [AskNicely vs InMoment Experience Improvement (XI) Platform](https://www.g2.com/compare/asknicely-vs-inmoment-experience-improvement-xi-platform)
- [AskNicely vs UserTesting](https://www.g2.com/compare/asknicely-vs-usertesting)
- [AskNicely vs ChurnZero](https://www.g2.com/compare/asknicely-vs-churnzero)
- [AskNicely vs Reputation](https://www.g2.com/compare/asknicely-vs-reputation)
- [AskNicely vs Totango](https://www.g2.com/compare/asknicely-vs-totango)
- [AskNicely vs Qualtrics Market Research](https://www.g2.com/compare/asknicely-vs-qualtrics-market-research)

  ### 2. [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews)
By Qualtrics
**Average Rating:** 4.3/5
**Total Reviews:** 751
With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.


Reviewers say compared to Pendo Feedback (formerly Receptive), Qualtrics Customer Experience is:
- More usable
- Better at meeting requirements
Categories in common with Pendo Feedback (formerly Receptive): [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [Pendo Feedback (formerly Receptive) vs Qualtrics Customer Experience](https://www.g2.com/compare/pendo-feedback-formerly-receptive-vs-qualtrics-customer-experience)
**Compare Qualtrics Customer Experience with other alternatives:**
- [Qualtrics Customer Experience vs AskNicely](https://www.g2.com/compare/asknicely-vs-qualtrics-customer-experience)
- [Qualtrics Customer Experience vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-customer-experience)
- [Qualtrics Customer Experience vs Birdeye](https://www.g2.com/compare/birdeye-vs-qualtrics-customer-experience)
- [Qualtrics Customer Experience vs InMoment Experience Improvement (XI) Platform](https://www.g2.com/compare/inmoment-experience-improvement-xi-platform-vs-qualtrics-customer-experience)
- [Qualtrics Customer Experience vs UserTesting](https://www.g2.com/compare/qualtrics-customer-experience-vs-usertesting)
- [Qualtrics Customer Experience vs ChurnZero](https://www.g2.com/compare/churnzero-vs-qualtrics-customer-experience)
- [Qualtrics Customer Experience vs Reputation](https://www.g2.com/compare/qualtrics-customer-experience-vs-reputation)
- [Qualtrics Customer Experience vs Totango](https://www.g2.com/compare/qualtrics-customer-experience-vs-totango)
- [Qualtrics Customer Experience vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-customer-experience-vs-qualtrics-market-research)

  ### 3. [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews)
By Gainsight Inc.
**Average Rating:** 4.5/5
**Total Reviews:** 1,750
Gainsight CS is a complete Customer Success Platform.


Reviewers say compared to Pendo Feedback (formerly Receptive), Gainsight Customer Success is:
- Better at meeting requirements
- More usable
Categories in common with Pendo Feedback (formerly Receptive): [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [Pendo Feedback (formerly Receptive) vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-pendo-feedback-formerly-receptive)
**Compare Gainsight Customer Success with other alternatives:**
- [Gainsight Customer Success vs AskNicely](https://www.g2.com/compare/asknicely-vs-gainsight-customer-success)
- [Gainsight Customer Success vs Qualtrics Customer Experience](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-customer-experience)
- [Gainsight Customer Success vs Birdeye](https://www.g2.com/compare/birdeye-vs-gainsight-customer-success)
- [Gainsight Customer Success vs InMoment Experience Improvement (XI) Platform](https://www.g2.com/compare/gainsight-customer-success-vs-inmoment-experience-improvement-xi-platform)
- [Gainsight Customer Success vs UserTesting](https://www.g2.com/compare/gainsight-customer-success-vs-usertesting)
- [Gainsight Customer Success vs ChurnZero](https://www.g2.com/compare/churnzero-vs-gainsight-customer-success)
- [Gainsight Customer Success vs Reputation](https://www.g2.com/compare/gainsight-customer-success-vs-reputation)
- [Gainsight Customer Success vs Totango](https://www.g2.com/compare/gainsight-customer-success-vs-totango)
- [Gainsight Customer Success vs Qualtrics Market Research](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-market-research)

  ### 4. [Birdeye](https://www.g2.com/products/birdeye/reviews)
By Birdeye
**Average Rating:** 4.7/5
**Total Reviews:** 4,162
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.


Reviewers say compared to Pendo Feedback (formerly Receptive), Birdeye is:
- More usable
- Better at meeting requirements
- Better at support
Categories in common with Pendo Feedback (formerly Receptive): [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [Pendo Feedback (formerly Receptive) vs Birdeye](https://www.g2.com/compare/birdeye-vs-pendo-feedback-formerly-receptive)
**Compare Birdeye with other alternatives:**
- [Birdeye vs AskNicely](https://www.g2.com/compare/asknicely-vs-birdeye)
- [Birdeye vs Qualtrics Customer Experience](https://www.g2.com/compare/birdeye-vs-qualtrics-customer-experience)
- [Birdeye vs Gainsight Customer Success](https://www.g2.com/compare/birdeye-vs-gainsight-customer-success)
- [Birdeye vs InMoment Experience Improvement (XI) Platform](https://www.g2.com/compare/birdeye-vs-inmoment-experience-improvement-xi-platform)
- [Birdeye vs UserTesting](https://www.g2.com/compare/birdeye-vs-usertesting)
- [Birdeye vs ChurnZero](https://www.g2.com/compare/birdeye-vs-churnzero)
- [Birdeye vs Reputation](https://www.g2.com/compare/birdeye-vs-reputation)
- [Birdeye vs Totango](https://www.g2.com/compare/birdeye-vs-totango)
- [Birdeye vs Qualtrics Market Research](https://www.g2.com/compare/birdeye-vs-qualtrics-market-research)

  ### 5. [InMoment Experience Improvement (XI) Platform](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews)
By PG Forsta
**Average Rating:** 4.7/5
**Total Reviews:** 319
InMoment is a cloud-based customer experience (CX) optimization platform that gives you the ability to listen to and engage with your customers to improve business results through better experiences.


Reviewers say compared to Pendo Feedback (formerly Receptive), InMoment Experience Improvement (XI) Platform is:
- More usable
- Better at meeting requirements
- Better at support
Categories in common with Pendo Feedback (formerly Receptive): [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [Pendo Feedback (formerly Receptive) vs InMoment Experience Improvement (XI) Platform](https://www.g2.com/compare/inmoment-experience-improvement-xi-platform-vs-pendo-feedback-formerly-receptive)
**Compare InMoment Experience Improvement (XI) Platform with other alternatives:**
- [InMoment Experience Improvement (XI) Platform vs AskNicely](https://www.g2.com/compare/asknicely-vs-inmoment-experience-improvement-xi-platform)
- [InMoment Experience Improvement (XI) Platform vs Qualtrics Customer Experience](https://www.g2.com/compare/inmoment-experience-improvement-xi-platform-vs-qualtrics-customer-experience)
- [InMoment Experience Improvement (XI) Platform vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-inmoment-experience-improvement-xi-platform)
- [InMoment Experience Improvement (XI) Platform vs Birdeye](https://www.g2.com/compare/birdeye-vs-inmoment-experience-improvement-xi-platform)
- [InMoment Experience Improvement (XI) Platform vs UserTesting](https://www.g2.com/compare/inmoment-experience-improvement-xi-platform-vs-usertesting)
- [InMoment Experience Improvement (XI) Platform vs ChurnZero](https://www.g2.com/compare/churnzero-vs-inmoment-experience-improvement-xi-platform)
- [InMoment Experience Improvement (XI) Platform vs Reputation](https://www.g2.com/compare/inmoment-experience-improvement-xi-platform-vs-reputation)
- [InMoment Experience Improvement (XI) Platform vs Totango](https://www.g2.com/compare/inmoment-experience-improvement-xi-platform-vs-totango)
- [InMoment Experience Improvement (XI) Platform vs Qualtrics Market Research](https://www.g2.com/compare/inmoment-experience-improvement-xi-platform-vs-qualtrics-market-research)

  ### 6. [UserTesting](https://www.g2.com/products/usertesting/reviews)
By UserTesting
**Average Rating:** 4.4/5
**Total Reviews:** 792
UserTesting is an AI-enhanced human insight platform that helps organizations collect fast, actionable feedback from real users—empowering teams to validate decisions, co-innovate at scale, and deliver better products, services, and customer experiences. Trusted by leading enterprises to reduce risk, accelerate innovation, and exceed customer expectations.


Reviewers say compared to Pendo Feedback (formerly Receptive), UserTesting is:
- More usable
- Better at meeting requirements
- Better at support
Categories in common with Pendo Feedback (formerly Receptive): [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [Pendo Feedback (formerly Receptive) vs UserTesting](https://www.g2.com/compare/pendo-feedback-formerly-receptive-vs-usertesting)
**Compare UserTesting with other alternatives:**
- [UserTesting vs AskNicely](https://www.g2.com/compare/asknicely-vs-usertesting)
- [UserTesting vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-usertesting)
- [UserTesting vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-usertesting)
- [UserTesting vs Birdeye](https://www.g2.com/compare/birdeye-vs-usertesting)
- [UserTesting vs InMoment Experience Improvement (XI) Platform](https://www.g2.com/compare/inmoment-experience-improvement-xi-platform-vs-usertesting)
- [UserTesting vs ChurnZero](https://www.g2.com/compare/churnzero-vs-usertesting)
- [UserTesting vs Reputation](https://www.g2.com/compare/reputation-vs-usertesting)
- [UserTesting vs Totango](https://www.g2.com/compare/totango-vs-usertesting)
- [UserTesting vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-usertesting)

  ### 7. [ChurnZero](https://www.g2.com/products/churnzero/reviews)
By ChurnZero
**Average Rating:** 4.7/5
**Total Reviews:** 1,604
ChurnZero's real-time SaaS platform helps subscription businesses fight customer churn.


Reviewers say compared to Pendo Feedback (formerly Receptive), ChurnZero is:
- Better at meeting requirements
- More usable
- Better at support
Categories in common with Pendo Feedback (formerly Receptive): [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [Pendo Feedback (formerly Receptive) vs ChurnZero](https://www.g2.com/compare/churnzero-vs-pendo-feedback-formerly-receptive)
**Compare ChurnZero with other alternatives:**
- [ChurnZero vs AskNicely](https://www.g2.com/compare/asknicely-vs-churnzero)
- [ChurnZero vs Qualtrics Customer Experience](https://www.g2.com/compare/churnzero-vs-qualtrics-customer-experience)
- [ChurnZero vs Gainsight Customer Success](https://www.g2.com/compare/churnzero-vs-gainsight-customer-success)
- [ChurnZero vs Birdeye](https://www.g2.com/compare/birdeye-vs-churnzero)
- [ChurnZero vs InMoment Experience Improvement (XI) Platform](https://www.g2.com/compare/churnzero-vs-inmoment-experience-improvement-xi-platform)
- [ChurnZero vs UserTesting](https://www.g2.com/compare/churnzero-vs-usertesting)
- [ChurnZero vs Reputation](https://www.g2.com/compare/churnzero-vs-reputation)
- [ChurnZero vs Totango](https://www.g2.com/compare/churnzero-vs-totango)
- [ChurnZero vs Qualtrics Market Research](https://www.g2.com/compare/churnzero-vs-qualtrics-market-research)

  ### 8. [Reputation](https://www.g2.com/products/reputation/reviews)
By Reputation
**Average Rating:** 4.5/5
**Total Reviews:** 2,469
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.


Reviewers say compared to Pendo Feedback (formerly Receptive), Reputation is:
- More usable
- Better at meeting requirements
- Better at support
Categories in common with Pendo Feedback (formerly Receptive): [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [Pendo Feedback (formerly Receptive) vs Reputation](https://www.g2.com/compare/pendo-feedback-formerly-receptive-vs-reputation)
**Compare Reputation with other alternatives:**
- [Reputation vs AskNicely](https://www.g2.com/compare/asknicely-vs-reputation)
- [Reputation vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-reputation)
- [Reputation vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-reputation)
- [Reputation vs Birdeye](https://www.g2.com/compare/birdeye-vs-reputation)
- [Reputation vs InMoment Experience Improvement (XI) Platform](https://www.g2.com/compare/inmoment-experience-improvement-xi-platform-vs-reputation)
- [Reputation vs UserTesting](https://www.g2.com/compare/reputation-vs-usertesting)
- [Reputation vs ChurnZero](https://www.g2.com/compare/churnzero-vs-reputation)
- [Reputation vs Totango](https://www.g2.com/compare/reputation-vs-totango)
- [Reputation vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-reputation)

  ### 9. [Totango](https://www.g2.com/products/totango/reviews)
By Totango
**Average Rating:** 4.3/5
**Total Reviews:** 1,150
Enterprise Customer Success Platform that proactively drives adoption, retention, expansion, and strengthens reputation through actionable insights, scalable solutions, and meaningful customer engagement.


Reviewers say compared to Pendo Feedback (formerly Receptive), Totango is:
- More usable
- Better at meeting requirements
Categories in common with Pendo Feedback (formerly Receptive): [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [Pendo Feedback (formerly Receptive) vs Totango](https://www.g2.com/compare/pendo-feedback-formerly-receptive-vs-totango)
**Compare Totango with other alternatives:**
- [Totango vs AskNicely](https://www.g2.com/compare/asknicely-vs-totango)
- [Totango vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-totango)
- [Totango vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-totango)
- [Totango vs Birdeye](https://www.g2.com/compare/birdeye-vs-totango)
- [Totango vs InMoment Experience Improvement (XI) Platform](https://www.g2.com/compare/inmoment-experience-improvement-xi-platform-vs-totango)
- [Totango vs UserTesting](https://www.g2.com/compare/totango-vs-usertesting)
- [Totango vs ChurnZero](https://www.g2.com/compare/churnzero-vs-totango)
- [Totango vs Reputation](https://www.g2.com/compare/reputation-vs-totango)
- [Totango vs Qualtrics Market Research](https://www.g2.com/compare/qualtrics-market-research-vs-totango)

  ### 10. [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews)
By Qualtrics
**Average Rating:** 4.4/5
**Total Reviews:** 3,018
Get the data you need to make the most important decisions. From product, pricing, market segmentation, or brand tracking, Qualtrics CoreXM is the gold standard in experience management. Qualtrics combines powerful features like 100+ question types and robust logic with ease of use to make research easier than ever.


Reviewers say compared to Pendo Feedback (formerly Receptive), Qualtrics Market Research is:
- Better at meeting requirements
- More usable
Categories in common with Pendo Feedback (formerly Receptive): [Experience Management](https://www.g2.com/categories/experience-management)

**Compare:** [Pendo Feedback (formerly Receptive) vs Qualtrics Market Research](https://www.g2.com/compare/pendo-feedback-formerly-receptive-vs-qualtrics-market-research)
**Compare Qualtrics Market Research with other alternatives:**
- [Qualtrics Market Research vs AskNicely](https://www.g2.com/compare/asknicely-vs-qualtrics-market-research)
- [Qualtrics Market Research vs Qualtrics Customer Experience](https://www.g2.com/compare/qualtrics-customer-experience-vs-qualtrics-market-research)
- [Qualtrics Market Research vs Gainsight Customer Success](https://www.g2.com/compare/gainsight-customer-success-vs-qualtrics-market-research)
- [Qualtrics Market Research vs Birdeye](https://www.g2.com/compare/birdeye-vs-qualtrics-market-research)
- [Qualtrics Market Research vs InMoment Experience Improvement (XI) Platform](https://www.g2.com/compare/inmoment-experience-improvement-xi-platform-vs-qualtrics-market-research)
- [Qualtrics Market Research vs UserTesting](https://www.g2.com/compare/qualtrics-market-research-vs-usertesting)
- [Qualtrics Market Research vs ChurnZero](https://www.g2.com/compare/churnzero-vs-qualtrics-market-research)
- [Qualtrics Market Research vs Reputation](https://www.g2.com/compare/qualtrics-market-research-vs-reputation)
- [Qualtrics Market Research vs Totango](https://www.g2.com/compare/qualtrics-market-research-vs-totango)


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