AB
Antanas B.
"Streamlines IoT Connectivity with Reliable Support"
5/5
What do you like best about Pelion IoT Connectivity?

I like Pelion IoT Connectivity for its management dashboard, which takes a lot of burden off us and frees our time to focus on our business domain logic. The support channels are also great, and I really appreciate the fast MTTR. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

N/A Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Fast, Effective, Strong Customer Service"
4.5/5
What do you like best about Pelion IoT Connectivity?

The ease of setting up the sim cards we purchased through the customer support, we use them all the time for our customers and we have multiple sim cards using multiple networks , integrating these sims across our clients has been really easy as well. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

I think sometimes trying to locate specific things that you need urgently has been a learning curve, but since the UI has changed it has made things easier now, but for the untrained eye it could seem overwhelming Review collected by and hosted on G2.com.

RW
Robin W.
Infrastructure Lead
Mid-Market (51-1000 emp.)
"Outstanding Customer Service That Exceeds Expectations"
5/5
What do you like best about Pelion IoT Connectivity?

Customer service. Always available to advise and work to find the best solution for our needs. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

Speed of availability of eSIM in a format that works for our devices. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Reliable SIM Cards, But Portal Needs Improving"
2.5/5
What do you like best about Pelion IoT Connectivity?

I like the ease of getting help from the support email and find the SIM cards to be very reliable. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

I find the graphs in the portal not very good and very clunky. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
AB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
"Responsive support and efficient SIM management"
4/5
What do you like best about Pelion IoT Connectivity?

I particularly appreciate the responsiveness of the support as well as the features offered for the administration of our fleet of SIM cards. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

The reliability of the GSM connectivity level Review collected by and hosted on G2.com.

Tori M.
TM
Tori M.
Commercial Director
Small-Business (50 or fewer emp.)
"Responsive, Knowledgeable, and Easy to Work With"
5/5
What do you like best about Pelion IoT Connectivity?

Responsiveness, easy to work with and knowledgeable Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

Customers are only able to cancel up to one month before the due date, which is acceptable. However, the process requires us to remember to notify you of the cancellation, and it isn’t automatically captured. This creates a risk of missed cancellations. It would be beneficial if the cancellation procedure were more streamlined or clearly acknowledged once submitted. Review collected by and hosted on G2.com.

Verified User in Building Materials
AB
Verified User in Building Materials
Small-Business (50 or fewer emp.)
"Excellent, User-Friendly Platform with Reliable Connectivity"
5/5
What do you like best about Pelion IoT Connectivity?

The platform is excellent and user-friendly, and our clients enjoy using it as well. We also appreciate its dynamic roaming capabilities, which help ensure consistent uptime and a reliable connection. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

it would be nice if it has a fixed IP address option Review collected by and hosted on G2.com.

HF
Hazel F.
"Rapid IoT Deployment with Pelion"
5/5
What do you like best about Pelion IoT Connectivity?

I like Pelion IoT Connectivity because of its fast deployment. The pre-configure sim and API features help in launching IoT projects quickly. The initial setup is instant, which is a significant advantage. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

I don't like the limited offline support with Pelion IoT Connectivity. Review collected by and hosted on G2.com.

SL
Sophie L.
"Easy Setup and Effective Connectivity Management"
4.5/5
What do you like best about Pelion IoT Connectivity?

I like the management dashboard of Pelion IoT Connectivity as it frees up time and puts data at our fingertips. The initial setup was easy, and it really helps with connectivity for our EV chargers. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

N/A Review collected by and hosted on G2.com.

NN
niall N.
Sales person
Small-Business (50 or fewer emp.)
"Exceptionally User-Friendly and Easy to Use"
4.5/5
What do you like best about Pelion IoT Connectivity?

Easy to use the platform, very user friendly Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

Nothing really its a very good platform! Review collected by and hosted on G2.com.