Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Enterprise (> 1000 emp.)
"Reliable Connectivity, Enhanced Customer Experience"
4/5
What do you like best about Pelion IoT Connectivity?

I use Pelion IoT Connectivity for providing Wi-Fi to our customers. It offers better connectivity and enhances the customer experience. I find it easier to deal with and supportive in solving our business challenges. The portal is helpful for getting an accurate picture of data consumption, and its ease of use allows for good visibility across our SIMs. The initial setup was easy, and I've been very happy with the service so far. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

At present I am very happy with the service and do not have any dislikes. Review collected by and hosted on G2.com.

KG
Kris G.
"Secure, Cost-Effective IoT Connectivity"
5/5
What do you like best about Pelion IoT Connectivity?

I appreciate Pelion IoT Connectivity for making remote access to power generation assets straightforward. The variety of networks for SIMs and secure connectivity is something I value highly. Its ease of use really stands out, and having different networks helps show better connectivity. Being able to access our devices from anywhere securely is a big plus. Additionally, Pelion IoT Connectivity is cheaper and more secure than the previous solution. The initial setup was very easy as we seamlessly transferred some SIMs from Wireless Logic. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

Occasionally slow support Review collected by and hosted on G2.com.

Μιλτιάδης .
Μ
Μιλτιάδης .
Customer Success Manager
"Cost-Effective Connectivity with Near-Perfect Reliability"
4.5/5
What do you like best about Pelion IoT Connectivity?

I like Pelion IoT Connectivity because of the attractive pricing, and it works 99.9% of the time, which is great for reliability. The VPN feature is something I use regularly as I need to connect to my devices remotely often. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

I would like to have a singular global SIM card as that would streamline our operations. Besides that, we might be selling devices in regions not yet covered by our Pelion agreement, and that's a bit logistically complex (Creating a new agreement or altering the exisitng one). Review collected by and hosted on G2.com.

Verified User in Maritime
UM
Verified User in Maritime
Mid-Market (51-1000 emp.)
"Seamless Connectivity Across All Mobile Networks"
4.5/5
What do you like best about Pelion IoT Connectivity?

Ability to work across any mobile network

Excellent customer support - attentive to problem solving

Portal is easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

The main drawback I have encountered is the necessity to obtain separate SIM cards for certain overseas territories, as our usual UK or EU cards do not work properly in those locations. Review collected by and hosted on G2.com.

Julia R.
JR
Julia R.
"Easy to use dashboard with room for improvement"
3.5/5
What do you like best about Pelion IoT Connectivity?

I like the ease and use of the dashboard in Pelion IoT Connectivity. It's easy to deploy SIMs across different geographical networks because Pelion has an easy-to-use platform that allows me to manage a large inventory all in one place. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

There are still some aspects of the dashboard that I think can improve. But in the time that I've been using them, they have made many significant improvements and I'm sure there are more to come. Review collected by and hosted on G2.com.

LO
Liam O.
"Global Coverage with Uniform Management, but Long-Term Plans a Drawback"
3.5/5
What do you like best about Pelion IoT Connectivity?

I like that each plan or SIM card with Pelion IoT Connectivity has the same exact settings, making it easier for us to manage and configure. The best thing for me is the global coverage. Also, the initial setup is easy. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

I don't like that the plans have a minimum time that they are active. Especially when looking at more remote countries, some plans have a minimum active time of 2 years Review collected by and hosted on G2.com.

Will J.
WJ
Will J.
Chief Customer Officer
Small-Business (50 or fewer emp.)
"Effortless SIM Management and Reliable Connectivity with Pelion"
5/5
What do you like best about Pelion IoT Connectivity?

We use Pelion at work to connect our technology on the move. The SIM cards are really easy to order and are very reliable. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

Nothing I have seen so far! All of the cards have worked well and we have had good experiences with the support team. Review collected by and hosted on G2.com.

GH
Gavin H.
IT
Enterprise (> 1000 emp.)
"Flexible Connectivity with Reliable Support"
4.5/5
What do you like best about Pelion IoT Connectivity?

I like the choice of MNO options with Pelion IoT Connectivity, which allows a range of connectivity options. I also appreciate the good support from Pelion, which keeps customers happy. The bespoke networking feature is also a standout for me. Setting up with Pelion was good, as our network team found it easy to work with them to get us set up. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

Pricing support for new services can be slow. Review collected by and hosted on G2.com.

LM
Linden M.
Managed Services and Security Engineer
Small-Business (50 or fewer emp.)
"Great Control Over Multi-Network SIMs, Boosts 4G WAN Reliability"
3.5/5
What do you like best about Pelion IoT Connectivity?

The end-user ability to control operator steering over multi-network SIMs. This is super helpful tool for improving availability and reliability of a 4G WAN.

Great at notifying you of upcoming maintenance windows and helpful customer support. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

No option for direct interconnects between private APNs and private data centres (only VPN over public internet). Review collected by and hosted on G2.com.

Marina H.
MH
Marina H.
"Exceptional Support and Cost-Effective for EV Charging"
5/5
What do you like best about Pelion IoT Connectivity?

I really appreciate the excellent support from Pelion IoT Connectivity. Their communication is great, which is very important for EV charging management across the US and Canada. It's also at a cost-effective price point, which is a big plus for me. Anytime something goes wrong, I know exactly who to call and that reliability offers peace of mind. I also love that their SIM cards can connect to the strongest network available at that location. Review collected by and hosted on G2.com.

What do you dislike about Pelion IoT Connectivity?

Nothing. Review collected by and hosted on G2.com.