I like that Pelion IoT Connectivity offers multic connectivity across all networks, which is very useful for my customers in rural locations. They are not very tech-savvy and having one SIM card that can connect to all networks in the UK is really handy. I also think the API is really good. Review collected by and hosted on G2.com.

There is no way to terminate a SIM card in the online app. Also, there is no way yet to steer networks. The initial setup with the API was a little bit bumpy, but we got there eventually. Review collected by and hosted on G2.com.

I like how simple and easy it is to navigate around the Pelion IoT Connectivity portal and how quick we can take action. The system's real ease and quick actionability are great. From the initial setup and first use of the portal, everything was very easy and simple to use, clearly posted, and easy to navigate around. Review collected by and hosted on G2.com.

I couldn't find a way to check if there is any spare with 0 usage but live already, or a way to see the difference between active and non-active. Review collected by and hosted on G2.com.

I appreciate the centralized management platform, which provides visibility into device status and data usage. Combined with strong security features and automated provisioning, it reduces complexity and operational costs Review collected by and hosted on G2.com.

The service relies much on third-party providers, and any issues on their side can impact performance. Additional requirements and quality standards should be enforced with Pelion’s third-party partners to enhance service reliability. Review collected by and hosted on G2.com.

Consistency of communication and the levels of uptime for all of our sim cards. This ensures we can provide the best level o service. Review collected by and hosted on G2.com.

We sometimes have to prompt the engineers that VPN has to be checked/restarted when they perform maintenance. Review collected by and hosted on G2.com.

What I like best about Pelion IoT Connectivity is its seamless ability to connect and manage devices at scale. The platform provides reliable, secure, and flexible connectivity options, making it easy to deploy IoT solutions across different networks and regions. I also appreciate the centralized device management and monitoring capabilities, which simplify operations and enable faster insights, helping businesses get more value from their IoT deployments. Review collected by and hosted on G2.com.

The service and support from Pelion are generally responsive and knowledgeable. It’s reassuring to have access to a team that can help troubleshoot issues and provide guidance on best practices for IoT deployment."

Constructive criticism:

"While the service is helpful, there can sometimes be delays in responses for more complex issues. Improving response times or providing more proactive support resources could enhance the overall experience. Review collected by and hosted on G2.com.

I really appreciate the brand’s strong IoT connectivity, especially their dedicated platform that makes device integration seamless and reliable. Their wide regional availability is also a major advantage, ensuring consistent support and connectivity across multiple markets. Review collected by and hosted on G2.com.

One downside I’ve experienced is the occasional connection drops, which can interrupt device communication. At times, the network reliability is inconsistent, leading to delays or temporary loss of functionality. Review collected by and hosted on G2.com.

Ease of use, ability to have a user-interface in near real time with technical diagnostic information at my fingertips. ability for plan sim cards to be used globally on a single tariff. Review collected by and hosted on G2.com.

we found that (possibly due to UK law?) we had to wait a period of time, it might have been a billing cycle, between requesting a plan change and seeing one. this was frustrating where we deployed equipment to other countries and found we needed to change our service plan to cover more local network carriers. Review collected by and hosted on G2.com.

The connectivity is good, dashboard portal also is really good. Review collected by and hosted on G2.com.

They were missing on a lot of features like alerts but its okay now since I raised a ticket to their support but it took them a bit of time to do it Review collected by and hosted on G2.com.

The customer service and technical support from Pelion has been exceptional whilst we navigated our way through new LTE connectivity solutions. Review collected by and hosted on G2.com.

There is nothing negative to comment on about Pelion IoT Connectivity Review collected by and hosted on G2.com.

the platform is easy to use

customer support is quickly availlable

usage dependig in the need of the support of our customer Review collected by and hosted on G2.com.

when editing a sim you have to save every modification and start the edit if you want to modify an other caracteristic (for the nickname and group of the sim) Review collected by and hosted on G2.com.