--- title: Pelion IoT Connectivity Reviews meta_title: 'Pelion IoT Connectivity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 147 reviews by the users' company size, role or industry to find out how Pelion IoT Connectivity works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 147 scale: '5' date_modified: '2026-08-07' parent_category: name: IoT Management url: https://www.g2.com/categories/iot-management --- # Pelion IoT Connectivity Reviews **Vendor:** Pelion **Category:** [IoT Connectivity Management Software](https://www.g2.com/categories/iot-connectivity-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 147 ## About Pelion IoT Connectivity Pelion: Global IoT Connectivity Made Effortless What is Pelion? Pelion helps customers rapidly deploy, connect, secure and manage IoT Connectivity for operations of any scale or use case. With Pelion’s market leading eSIM eUICC technology you can experience flexible and seamless multi carrier access with one SIM spanning 600+ networks in over 150 countries. Pelion offers you the best network access and the best data rates, across the most reliable mobile networks globally. Providing greater visibility and control of every single eSIM connection across your estate with our scalable and simple-to-use management platform. By combining the best in connectivity, software and services Pelion empowers ambitious businesses in energy, e-mobility, manufacturing, transportation, retail and healthcare to deploy faster, reduce costs, mitigate risk and simplify operations. ## Pelion IoT Connectivity Pros & Cons **What users like:** - Users value the **ease of use** of Pelion IoT Connectivity, appreciating quick diagnostics and seamless daily access. (51 reviews) - Users commend the **exceptional customer support** from Pelion, highlighting their quick and helpful service when needed. (50 reviews) - Users value the **seamless network connectivity** of Pelion IoT Connectivity, appreciating its ease of use and setup. (47 reviews) - Users appreciate the **ease and speed of navigation** in Pelion IoT Connectivity, enhancing their user experience significantly. (40 reviews) - Users appreciate the **easy setup** of Pelion IoT Connectivity, enjoying its quick and intuitive initial configuration process. (34 reviews) - Setup Ease (30 reviews) - Users commend the **clean and powerful SIM management dashboard** , enhancing their global connectivity and efficiency. (25 reviews) - Users appreciate the **easy management** features of Pelion IoT Connectivity, making IoT deployment and scaling effortless. (24 reviews) - Remote Management (24 reviews) - User-Friendly (20 reviews) **What users dislike:** - Users face **SIM issues** causing connectivity disruptions, high termination fees, and slow resolution of billing mistakes. (36 reviews) - Users experience **poor support** with slow responses and a confusing portal, complicating their use of Pelion IoT Connectivity. (23 reviews) - Users experience **technical issues** like occasional downtime and inconsistent network selection, impacting overall connectivity reliability. (21 reviews) - Users note that the **SIM management issues** hinder functionality and occasionally cause downtime in Pelion IoT Connectivity. (20 reviews) - Users experience **technical difficulties** with frequent outages and API limitations that may disrupt connectivity and efficiency. (19 reviews) - Users find the **pricing of Pelion IoT connectivity** higher than other options available on the market. (12 reviews) - Limited Features (11 reviews) - Users experience **poor customer support** , with slow responses and inadequate communication during critical issues, affecting overall satisfaction. (11 reviews) - Users find the **poor usability** of Pelion IoT Connectivity less functional compared to some competitors. (11 reviews) - Expensive (9 reviews) ## Pelion IoT Connectivity Reviews ### 1. Reliable, Fast, and Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Janine G. **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** I find Pelion IoT Connectivity fast and reliable. The reliable and fast connection ensures that customers are happy with their tracking devices. The initial setup was easy. **What do you dislike about Pelion IoT Connectivity?** Nothing so far to complain of **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity to solve GPS issues, providing fast and reliable connections that keep customers happy with their tracking devices. ### 2. Reliable Global Connectivity with Streamlined Management, but Room for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** The reliable global cellular connectivity and unified management platform that enables us to deploy and manage IoT devices at scale across our diverse industrial, data center, and utility customer base. The single-pane-of-glass visibility into connectivity status and usage across multiple carriers and geographies simplifies operations significantly compared to managing individual carrier relationships. **What do you dislike about Pelion IoT Connectivity?** The pricing structure can be complex to forecast and optimize, particularly when managing large device fleets with variable usage patterns **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion solves the complexity of managing cellular connectivity across multiple carriers, countries, and device types through a single platform. ### 3. Reliable Connectivity and Easy Management **Rating:** 4.0/5.0 stars **Reviewed by:** James M. | Weather Systems Manager **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** I like Pelion IoT Connectivity because of its good customer service and the online portal, which makes it easy to manage my remote IoT devices. Plus, the initial setup was very easy. **What do you dislike about Pelion IoT Connectivity?** Ticketing system. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity handles connectivity in remote areas for my IoT devices, making management easy through an online portal. ### 4. Effortless Setup, Reliable Backup for Telecom **Rating:** 4.0/5.0 stars **Reviewed by:** Arty R. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** I like Pelion IoT Connectivity for its ease of use and very easy initial setup. I also value the feature for identifying connections. **What do you dislike about Pelion IoT Connectivity?** I have had no issues, to date **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity for providing failover backup on broadband connections. It's easy to use and helps in identifying connections. ### 5. Centralized Management with Smooth Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan A. **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** I like the centralized connectivity management platform that Pelion IoT Connectivity offers. The scalable and flexible data plans are valuable. The initial setup was very smooth. **What do you dislike about Pelion IoT Connectivity?** The platform can feel complex for beginners. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity for centralized connectivity management, helping me manage thousands of IoT devices effectively. ### 6. Solid, cost effective IoT connectivity with room for platform maturity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Pelion IoT Connectivity?** Strong core service foundation with clear potential. We deploy M2M devices in remote areas where phone signal is typically poor, and Pelion's multi operator connectivity is invaluable for ensuring reliable connections. Cost effectiveness and coverage are significant advantages. Customer support is very responsive, most small scale tickets are resolved within the day with excellent follow ups for longer issues. We've seen substantial improvements over time, especially around tools, VPNs, and platform features. The fundamentals are solid, though additional management tools would enhance the experience, such as more automated SIM card management features and cost visualization dashboards (like graphs showing per-SIM card costs over the last 6 months). **What do you dislike about Pelion IoT Connectivity?** We've experienced some connectivity issues over the years in remote locations, though these weren't always directly caused by Pelion. Additionally, notification timing for changes in connectivity agreements could be improved. As natural next steps for platform evolution, we'd value: a dedicated SMS feature for sending debug commands to devices (since we rely heavily on SMS for device management), and an interactive map showing which operators with which tariffs work in each country, this would be extremely useful for SIM card management to see if a country can use our current SIM cards or if we need a separate agreement. These are areas where the platform is rapidly maturing rather than major concerns, and I'd definitely recommend Pelion for M2M deployments, especially for companies with hundreds of devices in challenging locations. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion solves the critical challenge of reliable M2M connectivity in remote areas where phone signal is typically poor. Their multi operator network makes sure our devices can connect even in challenging locations where single operator solutions might fail. They also provide cost effective global connectivity management, allowing us to deploy hundreds of devices without worrying about individual carrier agreements in each region. The responsive customer support means issues don't become prolonged operational problems. This combination allows us to focus on our core business rather than managing complex telecommunications infrastructure across multiple countries and carriers. ### 7. Great service when issues arise **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Pelion IoT Connectivity?** The business support when we have issues and need for troubleshooting connectivity. **What do you dislike about Pelion IoT Connectivity?** The GUI on the portal could be more flexible and clear by keeping device data/overview separated from inventory overview. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** in my role i typically only contact Pelion and use the portal when devices are not working properly. I am benefitting from getting a good overview of the device history and connectivity pattern or lack thereof, when I contact Pelion they are always quick to find potential network disturbances that may be affecting my devices or otherwise diagnosing the errors. ### 8. Exceptionally Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** Ease of use of the interface. Everything is easy to find **What do you dislike about Pelion IoT Connectivity?** Some of the fields cannot be selected when running a search in the portal. An example is IP address for SIM cards **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** All of our information is contained within one place. This saves valuable time for users ### 9. Easy Portal Navigation, But Communication Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Conor T. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Pelion IoT Connectivity?** My involvement was minimal in the onboarding process but the portal was easy to navigate **What do you dislike about Pelion IoT Connectivity?** We weren't communicated that Pelion were taking over our BT IoT SIMs **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Our experience is minimal, our main use is for backup SIM cards to back up fixed line broadband ### 10. Pelion Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2025 **What do you like best about Pelion IoT Connectivity?** The way of managing all SIMs in on place where you can do buld upload, view statiscs, etc. **What do you dislike about Pelion IoT Connectivity?** Not much, so far everything is fine, enjoying the whole platform **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Managing all SIM CARDs in one place thats main one. ### 11. Great service for IoT and remote systems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Pelion IoT Connectivity?** The ability to seemlessly switch to the best network in the area is great. Also the feature that allows us to bulk activate new SIM cards instead of one at a time is really good and saves a lot of time. I like having the ability to create custom names for sites so they are easy to identify on our network. **What do you dislike about Pelion IoT Connectivity?** I have had no negative experiences when using Pelion so far. Everything has been great **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Signal strangth and availabilty is a big problem for us as we need 24/7 visbility of our assets. Pelion has drastically cut down our down time from when previously locked to one provider ### 12. Competitive Pricing and Effortless Asset Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** Competitive pricing and easily manage assets on the portal. **What do you dislike about Pelion IoT Connectivity?** While the controls are straightforward and easy to use, I find that some features are missing. Additionally, the options available for each sim are quite limited. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Connectivity for our connected dash cameras across europe ### 13. Pelion provide a great customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** We like the extensive suite of features that allow us to manage and monitor our SIM estates, backed by robust support. **What do you dislike about Pelion IoT Connectivity?** The main downside is the lack of unlimited data bundles to support our Passenger WiFi solutions. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion has proven to be a reliable partner and provider of connectivity solutions for the Journeo Group. They consistently demonstrate the capacity to adapt and scale alongside our expanding portfolio, offering technical guidance and dependable support that we trust. ### 14. Effortless Platform with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** The ease of the platform and the support, always answer within 20mins typically. **What do you dislike about Pelion IoT Connectivity?** Not being able to pull the IMEI numbers from the sim cards **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Helping us monitor our usage and ease of canceling sims when our customers leave us. ### 15. Fast and Efficient—A Perfect Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle F. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** Fast and Efficient Easy to use and the Ease of Implementation is simple **What do you dislike about Pelion IoT Connectivity?** Getting Siimcards is a bit of a challenge to get them. But other than that there is no issue. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** They help us with all our Failover Devices. ### 16. User-Friendly Portal with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Cammy O. | Field and Lab Tech, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** the portal is simple to use, and easy to view active sims Quick replies to queries **What do you dislike about Pelion IoT Connectivity?** Not being able to easily find out whjat contract type applies to what country **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Remote acces to our devices in multiple countries ### 17. Reliable and Professional **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Pelion IoT Connectivity?** The multinetwork connectivity and SIM management portal. **What do you dislike about Pelion IoT Connectivity?** Sometimes a delay in receiving replys from support queries. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Provides multinetwork support to our tracking devices. This allows our devices to connect to multiple networks ensuring maximum coverage and connectivity. ### 18. Responsive Support and Easy SIM Ordering, But Ticket Understanding Not Immediate **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** Responsive to support tickets Easy to order SIMs **What do you dislike about Pelion IoT Connectivity?** Not always the correct first time response to tickets and can take some back and forth before the issue is properly understood **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Helps connect to remote devices in the field ### 19. Roaming Sims Make Connectivity Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** Roaming Sims is a priority for our Business. Pelion Dashboard is good also. **What do you dislike about Pelion IoT Connectivity?** Would nice to have an option withing the dashboard to steer the roaming sim to a specific network **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Currently no problem acitve ### 20. Flexible Solutions That Adapt to Our Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Shayne W. | Head of energy Solutions, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** Flexibility of options. If there isnt an exact match for our requirements, Pelion will go away and find a best match **What do you dislike about Pelion IoT Connectivity?** There is nothing for us to dislike about Pelion **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Text and data volumes ### 21. Great Functionality **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** The functionality it gives us. we couldnt collect the data we get through our sims **What do you dislike about Pelion IoT Connectivity?** occasional downtime or having to refresh the sims occasionally **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** collecting data remotely from up to a thousand monitors ### 22. Effortless SIM Activation with an Intuitive Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Victor D. | Embedded Software Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Pelion IoT Connectivity?** simple and easy to use interface to activate new sims **What do you dislike about Pelion IoT Connectivity?** overall not much, maybe the fact that we need to ask to know what operators are available where **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** worldwide sims ### 23. Excellent Connectivity and Tools with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Pelion IoT Connectivity?** Great connectivity options, tools, and knowledgeable team. **What do you dislike about Pelion IoT Connectivity?** Some platform issues, but team is very responsive and capable. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** SIM Lifecycle Management, Real time alerts and monitoring of data usage. ### 24. Effortless Navigation with an Intuitive Dashboard **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** Easy UI to navigate on the main dashboard. **What do you dislike about Pelion IoT Connectivity?** We have experienced some whitelist issues connecting to our **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Transparency on data usage which is updated at least 24 hours. ### 25. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Stuart G. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** Cost effective, outstanding connectivity and great support levels **What do you dislike about Pelion IoT Connectivity?** I do not see any downsides or Pelion or their services **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Mobile device IOT connectivity for our fleet management devices ### 26. Great Customer support and connectivity. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** Good quality connectivity with no downtime. Great customer support **What do you dislike about Pelion IoT Connectivity?** We have not encountered any issues with our IoT deployment. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Connectivity for EU based assets on roaming tariffs ### 27. Effortless SIM Activation, User-Friendly Solution **Rating:** 3.0/5.0 stars **Reviewed by:** Jason G. **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** I find Pelion IoT Connectivity easy to use. **What do you dislike about Pelion IoT Connectivity?** nothing **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity is easy to use and the initial setup was very easy. ### 28. Effortless Portal and Fast SIM Activation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** Easy to navigate portal, efficient timing in sim activation and deactivation. **What do you dislike about Pelion IoT Connectivity?** Nothing much, pricing structure possibly. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Thankfully nothing at the moment ### 29. Good service with easy use interface **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew M. | Technical Solutions Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Pelion IoT Connectivity?** Easy to use interface allowing for great audit trails. Great easy use of DINA remote IP access for SIMs. Easy access for SIM database checks. **What do you dislike about Pelion IoT Connectivity?** When using the DINA remote IP access it cancels the IP quickly and requires re-energising if required. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Great for SIM card auditing and database creation. ### 30. Central pane of glass for your IoT connectivity **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Pelion IoT Connectivity?** We deploy our solutions in rural USA, and need the flexibility offered by Pelion plans, so that we can use the provider that has the best connectivity in each location. Comprehensive monitoring allows us to keep an eye on data usage and get slerts for outliers. **What do you dislike about Pelion IoT Connectivity?** We had some very rare cases of widespresd downtime, where the biggest problem we had was not the lack of connectivity, but rather timely communication about what was actually going on. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Single SIM provider for global market ### 31. Pelion IOT review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** The portal is user friendly and does what I need it to **What do you dislike about Pelion IoT Connectivity?** There isn't anything that I dislike._____ **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** multi location connectivity ### 32. Effortless to Use and Perfect for Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** Very easy to use and great for out trackers. **What do you dislike about Pelion IoT Connectivity?** Can't think of anything negative to report on this. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Yeah no problems. ### 33. Reliable sims with good customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Nikki C. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Pelion IoT Connectivity?** Great Customer & Technical Support with regular account manager check ins. **What do you dislike about Pelion IoT Connectivity?** Minimum commitment limits in terms of sims **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Roaming sims that work in our existing hardware ### 34. Affordable Pricing, But Online Visibility Concerns **Rating:** 3.0/5.0 stars **Reviewed by:** Stuart C. | Customer Engagement Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** the price points compared to other providers. **What do you dislike about Pelion IoT Connectivity?** the fact the prices are accessible online **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Fast provisioning and great service ### 35. Exceptionally Reliable and Effortless Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** Very reliable service and easy to communicate. Always on hand when needed and easy to use portal. **What do you dislike about Pelion IoT Connectivity?** None to report of but we only use a small amount of products. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** reliable roaming service to remotely monitor our clients equipment ### 36. Reliable and Fast, But Room for Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** Very reliable and fast. Always support on hand when needed **What do you dislike about Pelion IoT Connectivity?** none very satisfied, have no complaints at all **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** There are not many problems we encounter its very beneficial. Problems are frequently solved in a very timely manner. ### 37. Much improved portal, **Rating:** 5.0/5.0 stars **Reviewed by:** Lee M S. | Technical Support Staff, Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Pelion IoT Connectivity?** Excellent service and great customer service **What do you dislike about Pelion IoT Connectivity?** Initially the online portal but the improved version is so much better **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Rapid access and immediate details on screen ### 38. Simple and Straightforward **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** It is straightforward and simple, it has helped our company to support a large customer base **What do you dislike about Pelion IoT Connectivity?** sometimes it is difficult to get user support **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** It allows us to remotely support our customers ### 39. My experience with Pelion **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Pelion IoT Connectivity?** The web dashboard is very useful. It has many different tools available to the user **What do you dislike about Pelion IoT Connectivity?** The technical support is not the best. I have had issues which take days to even get a reply back **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Being able to deploy our products in the UK and having connectivity almost everywhere. peace of mind ### 40. As a thermostat R&D test engineer, use Pelion to perform OTA upgrade. **Rating:** 4.5/5.0 stars **Reviewed by:** 哲 . | Test eng, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Pelion IoT Connectivity?** A very clean interface and an easy-to-use logical structure. **What do you dislike about Pelion IoT Connectivity?** In the past, occasional upgrade file downloads failed in my environment because the network was unstable. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** have no idea ### 41. Reliable Service with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** Reliability of service. Pelion portal for management **What do you dislike about Pelion IoT Connectivity?** Activation time on SIM cards is a killer. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Connectivity into remote equipment ### 42. The pelion technical support time are amazing and very helpfull **Rating:** 4.5/5.0 stars **Reviewed by:** Jasper R. | Technical support, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2025 **What do you like best about Pelion IoT Connectivity?** The tech support team fast response time **What do you dislike about Pelion IoT Connectivity?** The difficulty switching sims between accounts **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Provides a 4G network in remote areas. ### 43. New portal problems **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Pelion IoT Connectivity?** Staff are really knowledgable Portal is simple to navigate services are easy to implement for the most part majority of the controls are self service prices are competitive **What do you dislike about Pelion IoT Connectivity?** the new portal has been very problematic. There has been a reduction in the amount of self service controls such as sim swaps as well as reduction in API capabilities. Staff have advised that the self service controls will be avaiable in a new release but at present the new portal leaves users less self seficent and using a more manual process. support in general has declined over the past few months, i appreciate faults happen and can take time to resolve (sim swaps for example) however there is a lack of communication regarding know faults when a sim swap request is raised. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** static IP's for mobile sim VPN connections ### 44. Pelion provides a reliable product and excellent support! **Rating:** 5.0/5.0 stars **Reviewed by:** Ben D. | Field Services, Hardware Support, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Pelion IoT Connectivity?** I love the customized VPN they've provided to allow static IP access to our deployed devices. **What do you dislike about Pelion IoT Connectivity?** Pelion's connectivity has proven to be very reliable across multiple regions, so it's hard to find something negative to say about them... **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion provides connectivity options in areas where a single ISP option may not be an option. Their international carrier partnerships make global deployment a simple solution. ### 45. Reliable, secure communications for our expanding fleet of industrial monitoring devices. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2024 **What do you like best about Pelion IoT Connectivity?** Competitive pricing for fleets of SIMs. Has scaled as our business has grown. SIM management website provides good analytics facilities for diagnosing and resolving issues with devices. **What do you dislike about Pelion IoT Connectivity?** Networking implementation can be slow to update (compatibility issues with old VPN access gateway). Implementing special network requirements for specific customers not quick. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Monitoring thousands of locations to deliver safer, stronger, smarter networks. ### 46. Very easy and fluent to word around with **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2023 **What do you like best about Pelion IoT Connectivity?** I am a recent joiner to the Pelion community. I had to use this product for a small project to monitor the usage of 5G services. A friend of mine recommended me to try using the Pelion platform for the same. I had tried out the free version before moving to paid, so I even got a chance to test out the 4g services as well before taking up the paid version and moving onto 5G services. Getting started on this was not complicated at all and was very fluent and elegant, and even the monitoring was not a problem. The services turned out to be very clean as well, as I had been using Netscan tools pro and Nping to test out the features offered by this 5G service. The IoT service (paid version) also has performance monitoring across all the IoT devices it connects. So on an overall note, I would definitely prefer anyone trying to check out an easy-to-use IoT platform for any integration or for day-to-day use. **What do you dislike about Pelion IoT Connectivity?** I could not integrate GitBox with this platform as there was no integration tool available, a tool for integration that might be helpful for more complicated monitoring. The cloud connectivity for me was a little slow compared to direct connections (This was also monitored). Also, the IoT platform does not provide configuration and connectivity management is one con for me. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** There might be many other IoT platforms outside, but what I found so great about this platform is that it was so easy and elegant to use. This one the most fluent software I had used and it indeed made my work easier. ### 47. Pelion Iot Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2023 **What do you like best about Pelion IoT Connectivity?** We used this Pelion Iot platform for the final year project, where we developed a system to monitor the network between the devices which uses MQTT protocol to communicate. This tool helped us to connect very quickly and easily monitor all the outgoing and incoming packets. **What do you dislike about Pelion IoT Connectivity?** The devices take some time to connect the devices over the cloud, but when it comes to the devices that are nearby the devices can connect very quickly. We mostly used the devices that are around us, so we haven't faced more issues. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** It helped us to view the details of all the connections in one place, If any of the device security is compromised , that can be shown on the screen as more incoming packets to that particular node, we can immediately take action on that node and make that node offline. - [View Pelion IoT Connectivity pricing details and edition comparison](https://www.g2.com/products/pelion-iot-connectivity/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+10%3A57%3A45+-0500&secure%5Bsession_id%5D=3c8c156f-7a18-4399-b3fe-29e58009002d&secure%5Btoken%5D=48b1451bbb7364e9b7f5127589e6763aedf8dde9b688108c1b3b773113c96e78&format=llm_user) ## Pelion IoT Connectivity Integrations - [OpenVPN Access Server](https://www.g2.com/products/openvpn-access-server/reviews) - [Qlik Sense](https://www.g2.com/products/qlik-sense/reviews) - [VPN Server - Using OpenVPN](https://www.g2.com/products/vpn-server-using-openvpn/reviews) - [Wialon](https://www.g2.com/products/wialon/reviews) ## Pelion IoT Connectivity Features **Additional Functionality** - Traceability - Production Scheduling - Workflow Management - Third-Party Integrations - Real-Time Data - Warehouse Management - Product Configurator - AI Copilot - Production Tracking - Alerts/Notifications - Supplier Management - Demand Forecasting - Barcode/Ticket Scanning - Purchase Order Management - Product Lifecycle Management - Maintenance Management - Customizable Reports - Work Order Management - Bills of Material - Quality Control - Supply Chain Management - Inventory Management - Cost Estimating - Real-Time Analytics - Shop Floor Management - Material Requirements Planning - Multi-Location - Job Management - Distribution Management - API - Financial Management - Production Management - Activity Dashboard - Sustainability Management - Compliance Management - Generative AI - Safety Management - Unattended Automation - Document Management - Lot Tracking - MES - Data Import/Export - Capacity Planning ** Application Design** - Interface - Templates - Device Workflows - Testing - Hardware Support - Application Deployment **Platform** - Dashboard - Plan Information - Connection Status - SIM Management - Account Alerts - Subscription Billing **Systems Management** - Device Discovery - System Integration - Remote Access - Workflows - Hardware - Dashboard ** Application Control** - Data Migration - Data Syncronization - Data Security - Integrations - Lifecycle Management - Analytics - Predictive Analytics - Real-Time Analytics - Visual Analytics - Real-Time Data - Workflow Management - Connectivity Management - Device Management - Configuration Management - Data Storage Management - Data Management **IoT Capabilities** - Process Automation - Security - Safety - Environmental Conditions - Resource Optimization - Product Quality - Predictive Maintenance - Analytics **Reporting** - Data Usage - Available Bandwidth - Cost Analytics **Additional Functionality** - Event Triggered Actions - Activity Dashboard - Monitoring - Activity Tracking - Real-Time Notifications - AI Copilot - API - Event Logs - Data Import/Export - Asset Tracking - Prototype Creation - Drag & Drop - Generative AI - Real-Time Monitoring - Access Controls/Permissions - Data Connectors - Secure Data Storage - Data Visualization - Data Modeling - Role-Based Permissions **Agentic AI - Industrial IoT** - Proactive Assistance ## Top Pelion IoT Connectivity Alternatives - [SAP Business Technology Platform](https://www.g2.com/products/sap-business-technology-platform/reviews) - 4.4/5.0 (396 reviews) - [Portainer](https://www.g2.com/products/portainer/reviews) - 4.8/5.0 (295 reviews) - [Geotab](https://www.g2.com/products/geotab/reviews) - 4.5/5.0 (209 reviews)