--- title: Pelion IoT Connectivity Reviews meta_title: 'Pelion IoT Connectivity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 147 reviews by the users' company size, role or industry to find out how Pelion IoT Connectivity works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 147 scale: '5' date_modified: '2026-08-07' parent_category: name: IoT Management url: https://www.g2.com/categories/iot-management --- # Pelion IoT Connectivity Reviews **Vendor:** Pelion **Category:** [IoT Connectivity Management Software](https://www.g2.com/categories/iot-connectivity-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 147 ## About Pelion IoT Connectivity Pelion: Global IoT Connectivity Made Effortless What is Pelion? Pelion helps customers rapidly deploy, connect, secure and manage IoT Connectivity for operations of any scale or use case. With Pelion’s market leading eSIM eUICC technology you can experience flexible and seamless multi carrier access with one SIM spanning 600+ networks in over 150 countries. Pelion offers you the best network access and the best data rates, across the most reliable mobile networks globally. Providing greater visibility and control of every single eSIM connection across your estate with our scalable and simple-to-use management platform. By combining the best in connectivity, software and services Pelion empowers ambitious businesses in energy, e-mobility, manufacturing, transportation, retail and healthcare to deploy faster, reduce costs, mitigate risk and simplify operations. ## Pelion IoT Connectivity Pros & Cons **What users like:** - Users value the **ease of use** of Pelion IoT Connectivity, appreciating quick diagnostics and seamless daily access. (51 reviews) - Users commend the **exceptional customer support** from Pelion, highlighting their quick and helpful service when needed. (50 reviews) - Users value the **seamless network connectivity** of Pelion IoT Connectivity, appreciating its ease of use and setup. (47 reviews) - Users appreciate the **ease and speed of navigation** in Pelion IoT Connectivity, enhancing their user experience significantly. (40 reviews) - Users appreciate the **easy setup** of Pelion IoT Connectivity, enjoying its quick and intuitive initial configuration process. (34 reviews) - Setup Ease (30 reviews) - Users commend the **clean and powerful SIM management dashboard** , enhancing their global connectivity and efficiency. (25 reviews) - Users appreciate the **easy management** features of Pelion IoT Connectivity, making IoT deployment and scaling effortless. (24 reviews) - Remote Management (24 reviews) - User-Friendly (20 reviews) **What users dislike:** - Users face **SIM issues** causing connectivity disruptions, high termination fees, and slow resolution of billing mistakes. (36 reviews) - Users experience **poor support** with slow responses and a confusing portal, complicating their use of Pelion IoT Connectivity. (23 reviews) - Users experience **technical issues** like occasional downtime and inconsistent network selection, impacting overall connectivity reliability. (21 reviews) - Users note that the **SIM management issues** hinder functionality and occasionally cause downtime in Pelion IoT Connectivity. (20 reviews) - Users experience **technical difficulties** with frequent outages and API limitations that may disrupt connectivity and efficiency. (19 reviews) - Users find the **pricing of Pelion IoT connectivity** higher than other options available on the market. (12 reviews) - Limited Features (11 reviews) - Users experience **poor customer support** , with slow responses and inadequate communication during critical issues, affecting overall satisfaction. (11 reviews) - Users find the **poor usability** of Pelion IoT Connectivity less functional compared to some competitors. (11 reviews) - Expensive (9 reviews) ## Pelion IoT Connectivity Reviews ### 1. Excellent IoT Connectivity Partner **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Pelion IoT Connectivity?** We've been using Pleion IoT for connectivity for several of our remote IoT products, and the experience has been good. Their SIM cards and server routing have proven to be reliable, which is critical for our deployments in the field. The pricing structure is very competitive, and the coverage has been good in the UK, even in areas where we anticipated challenges. On the few occasions we've needed to reach out, their support team has been very responsive and helpful in resolving our queries quickly. **What do you dislike about Pelion IoT Connectivity?** if there's one area for improvement, it would be expanding their network coverage further. We have had some issues with products that are mobile over all of europe, with certain regions struggling with connectivity. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** We have many remote internet connected devices that require 4G cat 1 bis connection to our servers. This is provided ### 2. User-Friendly UI Makes SIM Management Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** Th UI is very friendly to manage all sim cards in one place **What do you dislike about Pelion IoT Connectivity?** The way how the deactivate shows up of any of sim card **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** We are managing sim cards in one place for our clients and can see all at the same times ### 3. Reliable Connectivity Across the Nation **Rating:** 4.0/5.0 stars **Reviewed by:** Lionel G. **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** I really like Pelion IoT Connectivity for its reliability. We switched to using Pelion exclusively in our fleet and have never looked back. It has been great because even if there are any issues or downtime, we get warned ahead of time, and generally, the issues get resolved in a timely manner. A big game-changer for us has been the ability to have signal anywhere in the country, even in areas where other providers couldn't offer connectivity. **What do you dislike about Pelion IoT Connectivity?** None **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity provides signal in areas where other providers couldn't, ensuring reliability and connectivity across the country. ### 4. Worked with them for a long time. Good people to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Mark C. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2025 **What do you like best about Pelion IoT Connectivity?** good web interface, but with negative parts on this too **What do you dislike about Pelion IoT Connectivity?** Support is variable from excellent to slow. some of the terms are ambiguous. They have means for Pelion but not necessarily for customers. i.e. "Zone 1" is meaningless unless there is a reference to region, supported carriers etc We use the EU & US sites. We would prefer a global site, but this raises even more issues about which selection would be the best for a SIM card Worries about the company ownership over the years. Stability is key and a disruption to business would have severe consequences for us **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** The support level is variable. There are some excellent and knowledgeable people there, but the quality and speed of support varies considerably ### 5. Excellent Connectivity for Vehicle Fleets, Even Across Borders **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Pelion IoT Connectivity?** Excellent connectivity, even on vehicle fleets moving across the country a d international connectivity. **What do you dislike about Pelion IoT Connectivity?** Data bundles may be small for video. Consider a larger data pool for video. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Connectivity for fleets that travel. Pelions multiple network operator connectivity offers seemless connection even in rural areas. ### 6. Easy Device Access, But IP Address Details Can be Hard to Find **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Pelion IoT Connectivity?** Pelion allows me to access my devices easily **What do you dislike about Pelion IoT Connectivity?** It's not easy to see where all the IP address details are when sorting columns **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** We have all our SIM data in one place, greatly speeding up problem solving for all users ### 7. Effortless Device Management with an Intuitive Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Tom A. | Software Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** The easy to use user interface, allows me to quickly identify devices and carry out required functions. **What do you dislike about Pelion IoT Connectivity?** It would be nice to be able to create a custom dashboard showing data on devices I am interested in. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Providing a quick view of the device estate, data usage, and configuration which allows me to identify issues. ### 8. Flexibility to Roam Across Networks **Rating:** 4.5/5.0 stars **Reviewed by:** Euan C. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** SIMs which have the ability roam across various available networks **What do you dislike about Pelion IoT Connectivity?** Outages (even brief ones) relating to certain network partners can be relatively frequent **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Simplifying the problem of which cellular network provider to use on a given remote site; we use roaming SIMs from Pelion which can access any UK cellular network which massively simplifies our operations ### 9. Effortless Multi-Network Freedom, Complex Billing **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan B. **Reviewed Date:** December 07, 2025 **What do you like best about Pelion IoT Connectivity?** I really appreciate Pelion IoT Connectivity for providing global multi-operator access with a single network to help address multi-network dependency issues. The multi-operator freedom is a standout feature for me, as it significantly reduces operational efforts. I also found the initial setup to be smooth, which was a big plus. **What do you dislike about Pelion IoT Connectivity?** I find the billing complexity with Pelion IoT Connectivity challenging. Data usage, overage, and global roaming can be confusing without careful monitoring. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity for smart asset tracking, solving multi-network dependency with global multi-operator access, reducing operational efforts. ### 10. Supportive Service with Room for More Proactive Communication **Rating:** 3.5/5.0 stars **Reviewed by:** John R. | Service Desk Maanger, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** We use Pelion for our sim provision and I have always found them very supportive to requests **What do you dislike about Pelion IoT Connectivity?** Nothing at this time but I would like them to be more proactive for comms regarding potential other commercial offerings that may suit our business **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Providing 4G sim connectivity to support HSCN connections in community pharmacies ### 11. Cost-Effective Global Connectivity for IoT **Rating:** 4.5/5.0 stars **Reviewed by:** Sotiris B. | Advisor, Strategy & Business Development **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** I like the global data connectivity Pelion IoT Connectivity provides for our IoT devices. One of the best things about it is the competitive data connectivity rates. I also appreciate the costs because they tend to be lower than those of local cellular operators. The initial setup was moderately easy, which was nice. **What do you dislike about Pelion IoT Connectivity?** Sometimes, cellular operator problems which lead to connectivity disruption, take longer than desired to resolve. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity provides global data connectivity for IoT devices with competitive rates, which tend to be lower than local cellular operators. ### 12. Open Network SIMs Make Remote Support Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** Its really good that we have a sim card that is open network in our modems so we can facilitate remote support. We can also give customers their own login where they can easily see and access all their sites. Integration is very easy **What do you dislike about Pelion IoT Connectivity?** Support can sometimes take a fair amount of time to respond **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** It provides the best network connection instead of the 1 network sims we used to have, the uptime is also much improved and there is one platform for our support team and customers to access ### 13. Outstanding Support Team with Prompt Responses **Rating:** 5.0/5.0 stars **Reviewed by:** Ruth M. | Customer Operations Manager Vision & Tacho, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** The support team, they respond promptly and if they can't they give you a reason as to why **What do you dislike about Pelion IoT Connectivity?** The creating of users, it would be good to replicate another user's permission rather than ticking them all again **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** They are helping with the 2G 3G turnoff by identifying devices at risk ### 14. great Value for Money **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew H. | Senior CCTV Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Pelion IoT Connectivity?** We use a large number of Pelion SIMs for our business, and the total cost is hard to beat. Pelion allow us to use a good variety of networks in order to provide the best available coverage almost everywhere we install our equipment. We often add a large number of SIMs in one go as part of project implementation, and the portal allows us to add these quickly and simply. **What do you dislike about Pelion IoT Connectivity?** I find the portal for support can be confusing for the times a product is online - often we see a device has first connected in 1970 **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT allows us to quickly set up new projects, saving us time and money ### 15. Outstanding Uptime and Support with Full Asset Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Shewan Y. | Technology Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** The service up time, great support and an online platform that allows full visibility of our assets, network status and troubleshooting. **What do you dislike about Pelion IoT Connectivity?** Nothing major to mention here, happy with the service overall. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** We have ev chargers that rely on cellular connectivity. Connection reliability and up time is very important for our customers. ### 16. Insightful Network Monitoring Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Paul F. | Technical support, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Pelion IoT Connectivity?** being able to see which network the sims are attached to and when they last connected **What do you dislike about Pelion IoT Connectivity?** it's not very easy to search in the portal via an IP address **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** it's the connectivity on the SIM that is the most important for me. seeing if a SIM is online ### 17. Good mobile connectivity provider **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Pelion IoT Connectivity?** The SIMs are reliable and provide good connectivity for our IoT devices. SIM management is straightforward and a good amount of information is displayed/accessible. SIMs are easy to set up configure in a number of different routers/devices. Pelion support are knowledgeable and quick to reply to issues. The usage alarms are useful to stay on top of data usage and to identify SIMs that are consuming unusually high levels of data, and to bar them. **What do you dislike about Pelion IoT Connectivity?** Activation of a large number of SIMs is a bit of a fiddle, would be easier if a selectable tickbox allowed you to select multiple SIMs to activate at the same time. Additionally, cancelling SIMs can only be done via support, which is a little frustrating, although support do respond quickly. It would also be useful if cancelled SIMs could be hidden. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** They provide SIMs which are deployed in mobile routers to provide connectivity to IoT gateways which collect sensor data which is sent to our infrastructure for processing. ### 18. Effortless simplicity without the hassle. **Rating:** 4.5/5.0 stars **Reviewed by:** David R. | Technical Sales Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** I like the simplicity of Pelion. Straightforward and not overly done or complicated like most platforms. **What do you dislike about Pelion IoT Connectivity?** I can't say I've experienced an instance where I disliked something. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion is very effective for those "hard to reach" spaces where base stations/gateways aren't an option. Naturally, it's also a more cost-effective solution. ### 19. Reliable global coverage and strong security features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Pelion IoT Connectivity?** From the moment I started using it, I noticed how effortless global connectivity became. No more juggling SIM cards or worrying about coverage. But what really impressed me was the SIM management dashboard. It’s clean, powerful, and lets me search thousands of SIMs, check usage, and troubleshoot in seconds. I’ve saved hours thanks to its filtering tools and real-time metrics. **What do you dislike about Pelion IoT Connectivity?** This one stings a bit. When things go wrong—like SIM swaps not registering or devices failing to communicate—support can be slow to respond, and sometimes the communication feels lacking. In one case, I had a TCU showing as online in Pelion, but no data was transferring. It took multiple emails and resets to get clarity. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** When I was first handed the responsibility of managing IoT products, one of my biggest fears was dealing with different carriers across regions. I thought I’d be buried in contracts and compatibility issues. But Pelion’s global eSIM solution meant I could deploy devices anywhere without worrying about network fragmentation. It was plug-and-play, and that gave me confidence from day one. I had no idea how I was going to keep track of hundreds of SIMs. But Pelion’s SIM Register dashboard let me search, filter, and monitor everything in real time. I could see which devices were active, how much data they were using, and even spot issues before they became problems. It felt like having a control tower for my fleet. ### 20. Pelion - my experience **Rating:** 5.0/5.0 stars **Reviewed by:** Lee S. | Support Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Pelion IoT Connectivity?** I have been involved with Pelion since I started my role as Telemetry Support wit rsHYdro over a year ago. On every occasion I have need to contact them, they have been helpful, informative and communicated well. They have also sent us updates of any importance when changes or alterations arise, I can highly recommend them as a SIM card provider. **What do you dislike about Pelion IoT Connectivity?** N/A I have had no issues or complaints .... **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** As 3G telecommunications are slowly being terminated, they offer a broad range of services to replace the older communication protocol ### 21. Great Monitoring Tools, Improved Support Eases Migration Issues **Rating:** 3.5/5.0 stars **Reviewed by:** Aaron G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** Software platforms to monitor connectivity and assets **What do you dislike about Pelion IoT Connectivity?** Some teething issues with account migration, but things are moving in a positive direction since the new account manager has come on board. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Ease of connectivity to our hardware, onboarding and off boarding new assets is very easy compared to previous. ### 22. Reliable Connectivity with Multiple Provider Support **Rating:** 5.0/5.0 stars **Reviewed by:** philip o. **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** I really like Pelion IoT Connectivity because we have access to multiple mobile providers, which reduces downtime due to mobile data outages. Also, the dashboard for monitoring all the SIMs is pretty good. The initial setup was pretty simple as well, and I’m happy with how it’s currently working for us. **What do you dislike about Pelion IoT Connectivity?** There is nothing I don't like. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity for mobile connectivity with our cameras. It reduces downtime by using multiple providers and offers a robust dashboard for monitoring SIMs. ### 23. Easy to use, reliable, cost effective, a market leader in mobile connectivity. **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew B. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** Largely easy to use and navigate to find the information you need. **What do you dislike about Pelion IoT Connectivity?** Would make things much better if you could bulk update SIMs with alerts, groups and nicknames. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Provides a reliable and cost effect mobile connection for IoT systems, giving flexibility in communication options. ### 24. Effortless to Use with Excellent Online Support **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe W. | Trainee Management Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Pelion IoT Connectivity?** Ease of use Quick responses from support@ team direct debit payments **What do you dislike about Pelion IoT Connectivity?** I have not experienced any issues so far **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** The support team have resolved issues relating to a sim which we cancelled in error and assistance with updating our payment details ### 25. Proactive Support and Expertise for IoT Connectivity **Rating:** 4.5/5.0 stars **Reviewed by:** Ian H. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** I like Pelion IoT Connectivity's expertise and how they have been proactive in helping our devices get back online during outages. Their openness and skill in collaboration, both internally and with us, to diagnose and understand problems stands out. They provide accurate remediation plans and act quickly, which is really valuable. **What do you dislike about Pelion IoT Connectivity?** Nothing, they are experts in their field. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity helps get our devices back online quickly during outages by collaborating openly and skilfully diagnosing problems with us. ### 26. Ensures Seamless IoT Operations with Minimal Network Downtime **Rating:** 5.0/5.0 stars **Reviewed by:** Isaac F. **Reviewed Date:** December 07, 2025 **What do you like best about Pelion IoT Connectivity?** I appreciate Pelion IoT Connectivity for improving business continuity. The automatic failover ensures that devices stay online even during network issues, which is a significant benefit for my agriculture IoT solutions, such as smart irrigation and livestock monitoring. Additionally, the initial setup was very smooth. **What do you dislike about Pelion IoT Connectivity?** Limited telecom operator option in some regions. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity for smart irrigation and livestock monitoring. It improves business continuity with automatic failover, ensuring devices stay online even during network issues. ### 27. Versatile Tariff Options with Room for Portal Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** William S. **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** I like the range of available tariffs and pricing with Pelion IoT Connectivity. They provide options for low data transmission cheap SIMs which are suitable for IoT, as well as larger data tariffs for devices that need more data. It's also easy to set up new SIM cards. **What do you dislike about Pelion IoT Connectivity?** The portal could be improved, specifically the searching feature should be easier to use. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity to manage lots of different SIM cards on different tariffs. ### 28. Dependable IoT Connectivity with Decent UI **Rating:** 4.0/5.0 stars **Reviewed by:** Gavin R. **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** I find the user interface of Pelion IoT Connectivity to be decent, as there are not many issues to report with it. We use it as a simple product, and it works well for what we need. **What do you dislike about Pelion IoT Connectivity?** Not really anything to say I dislike as such **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity is a simple product we use for a specific purpose, and it works well for what we need. The user interface is decent with not many issues to report. ### 29. Pelion: The Ultimate Solution for Remote Equipment Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Danny R. | Head of Contract Delivery, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** Pelion is the absolute saviour when it comes to our equipment being monitored and managed in the remote areas we supply our batteries systems to. **What do you dislike about Pelion IoT Connectivity?** Nothing really , very efficient and even when the down time occurs we are notified and the response time is fast **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Resolves us attending site to establish connections and allows us to see our equipment in real time and diagnosing issues without physical attendance , saving us down time and money . ### 30. Great Portal, But Pooling Limitations and lack of communication **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** - User friendly Portal to track SIMs - Packet traces services - Reports **What do you dislike about Pelion IoT Connectivity?** Pooling can't be between tariffs. Lack of comunication with customers. It is not ideal to not notify when things go wrong, like if a SIM bill that supose to be £2 for a month, turns into £3000, and not being notify before that happens **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** SIMs connect with multiple operators in EK and EU. For that reason we open our market to different countries. ### 31. Streamlines IoT Connectivity with Reliable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Antanas B. **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** I like Pelion IoT Connectivity for its management dashboard, which takes a lot of burden off us and frees our time to focus on our business domain logic. The support channels are also great, and I really appreciate the fast MTTR. **What do you dislike about Pelion IoT Connectivity?** N/A **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity enables our EV Chargers to use the GSM network for more connectivity options, taking a lot of the burden off us and freeing our time to focus on business domain logic. ### 32. Fast, Effective, Strong Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Pelion IoT Connectivity?** The ease of setting up the sim cards we purchased through the customer support, we use them all the time for our customers and we have multiple sim cards using multiple networks , integrating these sims across our clients has been really easy as well. **What do you dislike about Pelion IoT Connectivity?** I think sometimes trying to locate specific things that you need urgently has been a learning curve, but since the UI has changed it has made things easier now, but for the untrained eye it could seem overwhelming **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Solving the connection issues we had with a site where they are using now more than one network to keep them online. it has also been a solid connectivity and the amount of data has increased for our clients per the sim but also the usage has been tracked very well. ### 33. Outstanding Customer Service That Exceeds Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Robin W. | Infrastructure Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** Customer service. Always available to advise and work to find the best solution for our needs. **What do you dislike about Pelion IoT Connectivity?** Speed of availability of eSIM in a format that works for our devices. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Network agnostic connectivity for managed tablet devices. ### 34. Reliable SIM Cards, But Portal Needs Improving **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** I like the ease of getting help from the support email and find the SIM cards to be very reliable. The initial setup was very easy. **What do you dislike about Pelion IoT Connectivity?** I find the graphs in the portal not very good and very clunky. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity gives us access to our chargers, making management easier. The SIM cards are very reliable, and I appreciate the ease of getting help from the support email. ### 35. Responsive support and efficient SIM management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** I particularly appreciate the responsiveness of the support as well as the features offered for the administration of our fleet of SIM cards. **What do you dislike about Pelion IoT Connectivity?** The reliability of the GSM connectivity level **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** The system offers us efficient management of our SIM card fleet. Moreover, the offer gives us the opportunity to propose connectivity solutions in our countries of operation, without having to change providers and while continuing to use the same management tools. ### 36. Responsive, Knowledgeable, and Easy to Work With **Rating:** 5.0/5.0 stars **Reviewed by:** Tori M. | Commercial Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** Responsiveness, easy to work with and knowledgeable **What do you dislike about Pelion IoT Connectivity?** Customers are only able to cancel up to one month before the due date, which is acceptable. However, the process requires us to remember to notify you of the cancellation, and it isn’t automatically captured. This creates a risk of missed cancellations. It would be beneficial if the cancellation procedure were more streamlined or clearly acknowledged once submitted. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Enabling connectivity across our IoT ecosystem ### 37. Excellent, User-Friendly Platform with Reliable Connectivity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** The platform is excellent and user-friendly, and our clients enjoy using it as well. We also appreciate its dynamic roaming capabilities, which help ensure consistent uptime and a reliable connection. **What do you dislike about Pelion IoT Connectivity?** it would be nice if it has a fixed IP address option **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Uptime has been reliable and consistent, which I appreciate. I haven't experienced any unexpected downtime, and the service has met my expectations in this regard. ### 38. Rapid IoT Deployment with Pelion **Rating:** 5.0/5.0 stars **Reviewed by:** Hazel F. **Reviewed Date:** December 07, 2025 **What do you like best about Pelion IoT Connectivity?** I like Pelion IoT Connectivity because of its fast deployment. The pre-configure sim and API features help in launching IoT projects quickly. The initial setup is instant, which is a significant advantage. **What do you dislike about Pelion IoT Connectivity?** I don't like the limited offline support with Pelion IoT Connectivity. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity solves poor visibility of device performance and enables fast deployment with pre-configured SIM and API, which helps launch IoT projects quickly. ### 39. Easy Setup and Effective Connectivity Management **Rating:** 4.5/5.0 stars **Reviewed by:** Sophie L. **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** I like the management dashboard of Pelion IoT Connectivity as it frees up time and puts data at our fingertips. The initial setup was easy, and it really helps with connectivity for our EV chargers. **What do you dislike about Pelion IoT Connectivity?** N/A **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity for managing SIMs for our EV chargers, solving connectivity issues. The management dashboard is great, freeing up my time and providing data at my fingertips. ### 40. Exceptionally User-Friendly and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** niall N. | Sales person, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Pelion IoT Connectivity?** Easy to use the platform, very user friendly **What do you dislike about Pelion IoT Connectivity?** Nothing really its a very good platform! **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Provding us with sims cards and the set up of them. ### 41. Excellent Global Roaming SIMs with User-Friendly Portal **Rating:** 4.0/5.0 stars **Reviewed by:** Anton R. | Business Owner - BEng Electronic Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** Global roaming SIM cards with good portal. API was good and easy to use **What do you dislike about Pelion IoT Connectivity?** Pricing is a bit high especially compared with local providers since most of our SIMs was locally used. Customer support was a bit slow to respond **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Many of our SIM cards was disconnected due to a 3rd party that went under. Pelion quickly assisted to get our business running. ### 42. Reliable Connectivity Solution for Rural Areas **Rating:** 5.0/5.0 stars **Reviewed by:** Michael R. **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** I like Pelion IoT Connectivity for its reliability. It's great for anything that requires a data connection, and I find the initial setup to be very easy. **What do you dislike about Pelion IoT Connectivity?** All working well **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity for connecting CCTV systems to the Cloud Portal and it solves connectivity issues in rural areas. It's reliable and works well for anything requiring a data connection. ### 43. Supporting legacy products **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Pelion IoT Connectivity?** That it has been stable as a sim provider for our tracking devices on vehicles **What do you dislike about Pelion IoT Connectivity?** Having to migrate our VPN infrastructure when it was migrated from stream to pelion. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Supporting telematics devices in the field, we have some legacy products that use pelion as the sim provider, these have been in service for years and still work to this day ### 44. Effortless Remote Connectivity with Robust Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Rasha M. **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** I like the roaming SIM feature, which automatically switches as needed, and I also appreciate the reporting capabilities. The initial setup was very easy, which is a big plus. **What do you dislike about Pelion IoT Connectivity?** I would like to see the data usage for the SIMs on a daily basis. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity lets me connect to the BMS system and fix issues remotely from anywhere. ### 45. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Greg H. | T, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Pelion IoT Connectivity?** Pelion IoT Connectivity has been an absolute game-changer for our IoT projects. The platform's seamless integration and robust management tools make deploying and scaling IoT solutions effortless. The reliability and security features ensure our data is always protected, giving us peace of mind. Overall, Pelion has exceeded our expectations with its user-friendly interface and exceptional support, making it our go-to choice for IoT connectivity solutions. **What do you dislike about Pelion IoT Connectivity?** None downsides to Pelion IoT Connectivity. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Where connectivity is an issue for our Digital Signage Networks Pelion IoT Connectivity solves it. ### 46. Remote Access Feature Makes Management Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Tom F. | Senior Network Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** They offer a portal, and the ability to remotely access the private address of your SIM is extremely useful. **What do you dislike about Pelion IoT Connectivity?** There were times when I had difficulty reaching our support representative and account manager. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IOT enables us to use a roaming SIM that can seamlessly connect to any cellular provider, ensuring we always get the best available signal. ### 47. Easy to Use with Reliable Connectivity but Needs Stability **Rating:** 3.5/5.0 stars **Reviewed by:** Paul L. **Reviewed Date:** December 09, 2025 **What do you like best about Pelion IoT Connectivity?** I like Pelion IoT Connectivity because it's an easy to use platform. I also appreciate the quick customer support response. **What do you dislike about Pelion IoT Connectivity?** I don't like the frequent 500 internal server error when logging in. Also, while the setup is quite easy, it could be more intuitive. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity solves connectivity issues for my company with an easy-to-use platform. ### 48. Outstanding Support and Effortless Online Management **Rating:** 5.0/5.0 stars **Reviewed by:** Connor M. | Technical product specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2025 **What do you like best about Pelion IoT Connectivity?** Brilliant support, good online management **What do you dislike about Pelion IoT Connectivity?** Single failure point with cloudflair operator **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Multi network connection so we don't lose our assets ### 49. Effortless Portal Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Isaac K. | Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** Ease of portal and number of features. Clean and straightfoward **What do you dislike about Pelion IoT Connectivity?** Some features missing compared to cometitors **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Provisioning of SIMs ### 50. Helpful and responsive **Rating:** 4.5/5.0 stars **Reviewed by:** Paul J. | Head of Customer and Stakeholder Engagement, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Pelion IoT Connectivity?** I like the ability to be able to pre-purchase data at effective cost, allowing us to offer more to our customers and enhance our service. The connectivity is particularly important, as well as the quick resolution of issues as they arise. The team have worked well with existing providers to add a holistic approach to our data service provision. **What do you dislike about Pelion IoT Connectivity?** Whilst not a significant downside, it would be helpful if they could offer a full end to end Wi-Fi service to measure against competitors. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** They are helping to provide lower cost data to enable us to give our customers more. - [View Pelion IoT Connectivity pricing details and edition comparison](https://www.g2.com/products/pelion-iot-connectivity/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A51%3A46+-0500&secure%5Bsession_id%5D=83b53717-abe1-49f3-8c58-8442d619fc91&secure%5Btoken%5D=3bed227f8a0e4542f5357c3b7e31577b9b911a6239941ce209d2c7cc60b35f38&format=llm_user) ## Pelion IoT Connectivity Integrations - [OpenVPN Access Server](https://www.g2.com/products/openvpn-access-server/reviews) - [Qlik Sense](https://www.g2.com/products/qlik-sense/reviews) - [VPN Server - Using OpenVPN](https://www.g2.com/products/vpn-server-using-openvpn/reviews) - [Wialon](https://www.g2.com/products/wialon/reviews) ## Pelion IoT Connectivity Features **Additional Functionality** - Traceability - Production Scheduling - Workflow Management - Third-Party Integrations - Real-Time Data - Warehouse Management - Product Configurator - AI Copilot - Production Tracking - Alerts/Notifications - Supplier Management - Demand Forecasting - Barcode/Ticket Scanning - Purchase Order Management - Product Lifecycle Management - Maintenance Management - Customizable Reports - Work Order Management - Bills of Material - Quality Control - Supply Chain Management - Inventory Management - Cost Estimating - Real-Time Analytics - Shop Floor Management - Material Requirements Planning - Multi-Location - Job Management - Distribution Management - API - Financial Management - Production Management - Activity Dashboard - Sustainability Management - Compliance Management - Generative AI - Safety Management - Unattended Automation - Document Management - Lot Tracking - MES - Data Import/Export - Capacity Planning ** Application Design** - Interface - Templates - Device Workflows - Testing - Hardware Support - Application Deployment **Platform** - Dashboard - Plan Information - Connection Status - SIM Management - Account Alerts - Subscription Billing **Systems Management** - Device Discovery - System Integration - Remote Access - Workflows - Hardware - Dashboard ** Application Control** - Data Migration - Data Syncronization - Data Security - Integrations - Lifecycle Management - Analytics - Predictive Analytics - Real-Time Analytics - Visual Analytics - Real-Time Data - Workflow Management - Connectivity Management - Device Management - Configuration Management - Data Storage Management - Data Management **IoT Capabilities** - Process Automation - Security - Safety - Environmental Conditions - Resource Optimization - Product Quality - Predictive Maintenance - Analytics **Reporting** - Data Usage - Available Bandwidth - Cost Analytics **Additional Functionality** - Event Triggered Actions - Activity Dashboard - Monitoring - Activity Tracking - Real-Time Notifications - AI Copilot - API - Event Logs - Data Import/Export - Asset Tracking - Prototype Creation - Drag & Drop - Generative AI - Real-Time Monitoring - Access Controls/Permissions - Data Connectors - Secure Data Storage - Data Visualization - Data Modeling - Role-Based Permissions **Agentic AI - Industrial IoT** - Proactive Assistance ## Top Pelion IoT Connectivity Alternatives - [SAP Business Technology Platform](https://www.g2.com/products/sap-business-technology-platform/reviews) - 4.4/5.0 (396 reviews) - [Portainer](https://www.g2.com/products/portainer/reviews) - 4.8/5.0 (295 reviews) - [Geotab](https://www.g2.com/products/geotab/reviews) - 4.5/5.0 (201 reviews)