--- title: Pelion IoT Connectivity Reviews meta_title: 'Pelion IoT Connectivity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 147 reviews by the users' company size, role or industry to find out how Pelion IoT Connectivity works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 147 scale: '5' date_modified: '2026-08-07' parent_category: name: IoT Management url: https://www.g2.com/categories/iot-management --- # Pelion IoT Connectivity Reviews **Vendor:** Pelion **Category:** [IoT Connectivity Management Software](https://www.g2.com/categories/iot-connectivity-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 147 ## About Pelion IoT Connectivity Pelion: Global IoT Connectivity Made Effortless What is Pelion? Pelion helps customers rapidly deploy, connect, secure and manage IoT Connectivity for operations of any scale or use case. With Pelion’s market leading eSIM eUICC technology you can experience flexible and seamless multi carrier access with one SIM spanning 600+ networks in over 150 countries. Pelion offers you the best network access and the best data rates, across the most reliable mobile networks globally. Providing greater visibility and control of every single eSIM connection across your estate with our scalable and simple-to-use management platform. By combining the best in connectivity, software and services Pelion empowers ambitious businesses in energy, e-mobility, manufacturing, transportation, retail and healthcare to deploy faster, reduce costs, mitigate risk and simplify operations. ## Pelion IoT Connectivity Pros & Cons **What users like:** - Users value the **ease of use** of Pelion IoT Connectivity, appreciating quick diagnostics and seamless daily access. (51 reviews) - Users commend the **exceptional customer support** from Pelion, highlighting their quick and helpful service when needed. (50 reviews) - Users value the **seamless network connectivity** of Pelion IoT Connectivity, appreciating its ease of use and setup. (47 reviews) - Users appreciate the **ease and speed of navigation** in Pelion IoT Connectivity, enhancing their user experience significantly. (40 reviews) - Users appreciate the **easy setup** of Pelion IoT Connectivity, enjoying its quick and intuitive initial configuration process. (34 reviews) - Setup Ease (30 reviews) - Users commend the **clean and powerful SIM management dashboard** , enhancing their global connectivity and efficiency. (25 reviews) - Users appreciate the **easy management** features of Pelion IoT Connectivity, making IoT deployment and scaling effortless. (24 reviews) - Remote Management (24 reviews) - User-Friendly (20 reviews) **What users dislike:** - Users face **SIM issues** causing connectivity disruptions, high termination fees, and slow resolution of billing mistakes. (36 reviews) - Users experience **poor support** with slow responses and a confusing portal, complicating their use of Pelion IoT Connectivity. (23 reviews) - Users experience **technical issues** like occasional downtime and inconsistent network selection, impacting overall connectivity reliability. (21 reviews) - Users note that the **SIM management issues** hinder functionality and occasionally cause downtime in Pelion IoT Connectivity. (20 reviews) - Users experience **technical difficulties** with frequent outages and API limitations that may disrupt connectivity and efficiency. (19 reviews) - Users find the **pricing of Pelion IoT connectivity** higher than other options available on the market. (12 reviews) - Limited Features (11 reviews) - Users experience **poor customer support** , with slow responses and inadequate communication during critical issues, affecting overall satisfaction. (11 reviews) - Users find the **poor usability** of Pelion IoT Connectivity less functional compared to some competitors. (11 reviews) - Expensive (9 reviews) ## Pelion IoT Connectivity Reviews ### 1. Outstanding Support and Service from Pelion **Rating:** 5.0/5.0 stars **Reviewed by:** andy d. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** We deal with many IOT providers and by far Pelion has the best 1st class Support and customer service by a long way. Technical leads and access to them excellent and the promptness has saved us in many of the recent 2G crisis etc. Our account Managers have been excellent in finding products and doing the best to get the right price and product to fit our business. **What do you dislike about Pelion IoT Connectivity?** None so far after over 8yrs of business. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Sim provider had issues with O2 Switch off. Pelion have been in contact daily working with us and offering multiple solutions and reporting to us regularly on the issues at hand. Other platform providers are ignoring us and not even confirming the issue at hand. Pelion have been so proactive in this issue, they are always are best support company, but the efforts and work they have put in elevate them way higher than any other iot supplier we work with. ### 2. Effortless Remote Connectivity, Cost-Effective Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan N. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** I like that Pelion IoT Connectivity provides a reliable and stable platform for remote connections to our field devices across the country. It's really cost-effective compared to competitors. The setup was straightforward, and our team was up to speed very quickly. I also appreciate being able to connect to each device easily through a single platform with a reliable signal, saving our operators and projects team a lot of time since we don't have to do multiple checks with other network providers. **What do you dislike about Pelion IoT Connectivity?** Sometimes it doesn't always choose the best network. Rare issue though **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity for remote connection to our field devices. It provides easy connection through a single platform and reliable signal, saving time and providing peace of mind. Occasionally, it doesn't select the best network, but that's rare. ### 3. Rock-Solid Connectivity and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Jason F. | IT and Digital Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** The platform makes SIM management painless. It’s reliable, the interface is clear, and support jumps in fast when I need something. I don’t have to babysit devices or chase operators — it just works. **What do you dislike about Pelion IoT Connectivity?** Nothing major — the core SIM management works well. The only annoyance is that some information in the portal takes a few extra steps to reach. It’s a minor workflow gripe, not a real problem with the service itself. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion takes the hassle out of managing large numbers of SIMs. We get a single place to activate, suspend, monitor usage, and troubleshoot without dealing with multiple operators or clunky tools. That reduces admin time, cuts the risk of missed overages, and makes it easier to keep deployments under control. ### 4. Efficient SIM Management with Pelion IoT Connectivity **Rating:** 4.0/5.0 stars **Reviewed by:** Callum S. **Reviewed Date:** December 10, 2025 **What do you like best about Pelion IoT Connectivity?** I like how straightforward Pelion IoT Connectivity makes SIM management at scale. The clean and intuitive dashboard allows me to easily check device status, data usage, and connectivity health at a glance. It provides a centralized way to activate, monitor, and control connectivity across our deployed devices, ensuring reliable communication and easier fleet-level management. Pelion also gives us clear visibility into SIM usage and status, helping us quickly identify issues in the field. The platform streamlines activation and configuration, reducing the operational overhead of managing individual SIMs. **What do you dislike about Pelion IoT Connectivity?** While Pelion IoT Connectivity works well overall, a few areas could be improved. Some parts of the platform's interface can feel a little slow or require extra clicks to get detailed SIM insights, so a more streamlined workflow would help. Reporting is useful but could be more customizable. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity for managing SIMs in tracking devices, offering centralized activation, monitoring, and control. It gives clear visibility into SIM usage and status, streamlines activation and configuration, reducing operational overhead, and ensures reliable communication for easier fleet management. ### 5. Robust Connectivity in Challenging Locations **Rating:** 4.0/5.0 stars **Reviewed by:** Antonis S. **Reviewed Date:** December 10, 2025 **What do you like best about Pelion IoT Connectivity?** I like that Pelion IoT Connectivity performs well even in remote locations with poor cellular infrastructure. The support from the Pelion team is also very good, and the cost is very good for us. We appreciate the session data provided by the platform, which helps us find issues related to providers in certain locations. The SIM refresh tool is quite handy for making a new connection when our gateway gets stuck in a bad connection. The initial setup was very easy for us, as we use a Linux-based platform, so we have tools to change connection settings without any effort. **What do you dislike about Pelion IoT Connectivity?** I would like to be able to block certain providers through the Pelion UI. Also, I want to see the tariffs and updates for different locations. Since we have customers in both the EU and US, having a common platform would be helpful as the current setup adds complexity to our operations. We would like to view all our SIMs in one platform, perhaps by having a 'link' for US devices to be shown as EU devices with a distinction. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** We use Pelion IoT Connectivity for reliable internet access in remote locations with poor cellular infrastructure. The session data helps identify provider issues, and the SIM refresh tool fixes connections. It's cost-effective with excellent support. ### 6. Streamlined SIM Management for Remote Monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Michael P. **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** I appreciate that Pelion IoT Connectivity organizes all the SIMs into one place, which makes it easy to connect to our remote sensing devices remotely, change settings, see live status, and troubleshoot. I like that everything is centralized and it allows me to assign access to different contractors who may be onsite, making management streamlined. The ability to easily give access to different contractors and associate a DINA for remote login to our devices is also valuable. **What do you dislike about Pelion IoT Connectivity?** There could be a better way to see groups of SIMs, since my company has all available globally, I want to only be able to see Australian SIMs, which I can do with the right search word. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity organizes all our SIMs in one place and lets me connect remotely to adjust settings, check live status, or troubleshoot devices. It simplifies access assignment to contractors and associates a DINA for remote logins, streamlining device management with multiple suppliers. ### 7. Effective IoT Management with Cost and Billing Challenges **Rating:** 2.5/5.0 stars **Reviewed by:** Hannah F. | Network Manager, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** I use Pelion IoT Connectivity to track APN traffic and monitor data usage on our SIMs, which is really helpful. I am particularly pleased with the diagnostics and APN tracking features. They allow us to demonstrate to customers that our device is attempting to connect, pinpointing issues with the charger or signal rather than the SIM itself. This gives us clarity on operational challenges. Plus, the initial setup of Pelion IoT Connectivity was very easy for us, which made the implementation process smooth. **What do you dislike about Pelion IoT Connectivity?** They give huge termination fees when we swap over SIM contracts. They also have misbilled us before, admitted it was their mistake, and taken weeks to send us back the funds. If something asks for a terminated SIM to be reconnected, allow the user a grace period to stop this before setting the payment term in stone. Also, make contract swapping easier. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity helps us track APN traffic, monitor data usage, and ping SIMs. The diagnostics feature proves connectivity issues are likely with the charger or signal, not the SIM. ### 8. Intuitive Platform, Needs Reliable Connectivity Features **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah C. | Monitoring Manager **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** I absolutely love how Pelion IoT Connectivity centralizes all device connections in one place. This feature significantly simplifies device management for my team and me. With over 200 devices under our management for various customers, having multiple tags per device is incredibly beneficial. It allows our support team to swiftly find the correct device by searching using the references most familiar to them, without the need to remember intricate details like SIM code numbers. Additionally, my general impression is that Pelion IoT Connectivity's setup process is very intuitive and easy, which is a huge plus when introducing new team members or scaling operations. These aspects make Pelion IoT Connectivity an indispensable tool for my team's daily operations. **What do you dislike about Pelion IoT Connectivity?** I find the Offline/Online status button to be unreliable. It displays SIM cards as being online when they are actually offline, and vice versa. This inconsistency undermines its effectiveness as a first step in our troubleshooting process, leaving us uncertain about the actual status of a SIM. Additionally, the feature that allowed us to export the SIM database has not been updated for some time, rendering it outdated and less useful than before. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity to manage data transmission and remotely troubleshoot over 200 IoT devices efficiently. It centralizes connections and simplifies device search with tags, though improvements are needed for reliable SIM status tracking. ### 9. Global IoT Connectivity Made Simple **Rating:** 3.5/5.0 stars **Reviewed by:** Luciano W. **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** I like that Pelion IoT Connectivity provides accessible connectivity to our devices globally. The simplicity of the solution is a standout feature for me, along with the dashboard that makes it easy to monitor and manage our devices. Navigating and producing reports from the dashboard is a simple task compared to some of their competitors. Additionally, Pelion's customer service has made us prefer them over a competitor. **What do you dislike about Pelion IoT Connectivity?** We have tariffs for our SIM cards which are based on a regional basis, but the dashboard does not list all countries and network providers that are part of that tariff. I need to request this data from my account manager each and every time. The ability to deactivate SIMs via the portal would be useful. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity allows us global connectivity for our IoT devices. It provides accessible connectivity and its dashboard simplifies navigation and reporting compared to competitors. ### 10. Reliable IoT Connectivity with Easy Management **Rating:** 5.0/5.0 stars **Reviewed by:** James B. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2025 **What do you like best about Pelion IoT Connectivity?** I appreciate Pelion IoT Connectivity for its reliability and ease of use. It makes it simple to manage devices at scale and ensure real-time connectivity. The onboarding process is well guided, and the documentation is clear, which made it easy for us to get started. The way it helps reliably connect and manage a wide range of IoT devices across different networks is invaluable. **What do you dislike about Pelion IoT Connectivity?** Overall, the experience has been very positive, but there is some room for improvement. I would like more advanced reporting and analytics features along with additional customization options in the dashboard. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity to reliably connect and manage a wide range of IoT devices across different networks, solving the challenge of maintaining reliable connectivity and simplifying device management while improving visibility. ### 11. Effortless SIM Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Patrick G. **Reviewed Date:** December 10, 2025 **What do you like best about Pelion IoT Connectivity?** I find the ease of SIM activation and management through Pelion IoT Connectivity to be really beneficial. The management of the SIMs via the Pelion portal is very good. I also appreciate the good support because they listen to what the problem is and very often get the issues resolved. Additionally, the initial setup was very easy and smooth. **What do you dislike about Pelion IoT Connectivity?** Recently there have been a number of infrastructure issues that have impacted access, and also DINA not working with my ISP that uses IPv6. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity for connecting to remote sites where other options aren't practical. It solves remote monitoring and alert response, and I like the ease of SIM activation and management. The support is good, and managing SIMs via the Pelion portal is effective. ### 12. Reliable Connectivity with Future-Proofing **Rating:** 5.0/5.0 stars **Reviewed by:** Andy P. **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** I like Pelion IoT Connectivity for its global multi-network coverage, especially in areas with poor connectivity and network lock-in, which leads to reliable communication. I appreciate that it's future-proofed and consistently reliable and secure. The simplicity of dealing with Pelion and managing our online account is a big plus. The ability to generate reports helps us ensure we have the right products. Although I didn't handle the initial setup personally, my colleagues have always given good reviews on how easy it is to deal with Pelion. **What do you dislike about Pelion IoT Connectivity?** Nothing **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** We use Pelion IoT Connectivity for global multi-network coverage in areas with poor connectivity, ensuring reliable and secure communication. It simplifies managing multiple devices with data SIMs, future-proofs our operations, and offers easy online account management and reporting. ### 13. Effortless IoT Management with Pelion **Rating:** 5.0/5.0 stars **Reviewed by:** Dean s. **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** I use Pelion IoT Connectivity to assign IoT sims to assets within our production environment, order sims, and manage stock. It makes sim stock management very simple and straightforward. I find the front-end website and features ideal for me since it's streamlined and very easy to use. The whole web platform just works, all the data I require is there. My initial use of the system was intuitive and very easy. **What do you dislike about Pelion IoT Connectivity?** Sim enabling could be changed but we are currently discussing this with Pelion and are comfortable they will change or amend as they have always listened and tailor the platform to customer requests. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity to manage IoT sims and stock seamlessly. It makes sim management simple and straightforward. ### 14. Well rounded connectivity platform that focuses on: security, acessibility and management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Pelion IoT Connectivity?** Focusing initially on connectivity. We find the tariffs available to be the best part of why we use Pelion, combined with active roaming, we can strive to be "always connected". The private VPN package also provides a level of connectivity to each of our devices directly, securely and easily. We could not live without it now. Turning towards the management of the network. Throughout our time using the online Pelion portal we have embraced more of the features from subscriber grouping to using the batch update feature. The "refreshed" interface that was released recently is better than the last version, it is slightly easier to use and is more reliable. The REST API endpoint has enabled us to begin trailing active device monitoring, however, development of this has been mothballed to date as we find the over consumption email alerts to do a good enough job. It is nice to know we have options in the future to expand the use of automation and integrate its productivity gains into our business. I would also like to send a huge thank you to the whole technical support team at Pelion for always delivering the best customer service and each of the team are insightful, engaging and helpful. **What do you dislike about Pelion IoT Connectivity?** We have suffered from network outages in the past and in the last year have seen reliability worsen slightly. These events have been identified and responded to quickly. The refreshed online management interface is better but personally I do find there is a lack of logic to the navigation, often trying to find a section but looking under the wrong menu. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion offers multi network roaming tariffs which allow our deployed assets to have the best chance of being connected. The secure VPN also offers us direct connectivity to devices like we have never had before. ### 15. Private APN Delivers Outstanding Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** We have 10s of thousands of sims with pelion all on a private APN and a VPN connection allowing us to access them privately and securely. Everything works well with little to no down time. If we do have any issues or questions the support staff are very knowledgable and able to help in any way they can. Using the Pleion Portal or check/activate/cancel sims makes life a breeze too. **What do you dislike about Pelion IoT Connectivity?** We've had a few API issues when pelion created their newer API/portal platform as we used some legacy APIs. These were rectified by the devs after contacting support and re-added into the newer version. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Being able to access our 10000+ sims all securely all via their own private IP. ### 16. Convenient Connectivity with Room for Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Jack B. **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** I like that Pelion IoT Connectivity offers multic connectivity across all networks, which is very useful for my customers in rural locations. They are not very tech-savvy and having one SIM card that can connect to all networks in the UK is really handy. I also think the API is really good. **What do you dislike about Pelion IoT Connectivity?** There is no way to terminate a SIM card in the online app. Also, there is no way yet to steer networks. The initial setup with the API was a little bit bumpy, but we got there eventually. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity for multi-network connectivity, providing my customers, especially in rural areas, with a single SIM that connects to all UK networks, which is really useful. ### 17. Effortless IoT SIM Management with Pelion **Rating:** 5.0/5.0 stars **Reviewed by:** Deaglan M. **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** I like how simple and easy it is to navigate around the Pelion IoT Connectivity portal and how quick we can take action. The system's real ease and quick actionability are great. From the initial setup and first use of the portal, everything was very easy and simple to use, clearly posted, and easy to navigate around. **What do you dislike about Pelion IoT Connectivity?** I couldn't find a way to check if there is any spare with 0 usage but live already, or a way to see the difference between active and non-active. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity allows us to confidently put customers on a reliable internet failover system, ensuring their systems are always running. It makes navigation simple, and tasks can be quickly actioned. ### 18. Robust IoT Connectivity with Room for Faster Support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** What I like best about Pelion IoT Connectivity is its seamless ability to connect and manage devices at scale. The platform provides reliable, secure, and flexible connectivity options, making it easy to deploy IoT solutions across different networks and regions. I also appreciate the centralized device management and monitoring capabilities, which simplify operations and enable faster insights, helping businesses get more value from their IoT deployments. **What do you dislike about Pelion IoT Connectivity?** The service and support from Pelion are generally responsive and knowledgeable. It’s reassuring to have access to a team that can help troubleshoot issues and provide guidance on best practices for IoT deployment." Constructive criticism: "While the service is helpful, there can sometimes be delays in responses for more complex issues. Improving response times or providing more proactive support resources could enhance the overall experience. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity solves the challenge of managing large-scale IoT deployments across different networks and regions. It provides secure, reliable, and flexible connectivity, which reduces the complexity of connecting and monitoring devices. For me, this means faster deployment, easier device management, and more actionable insights, ultimately helping me save time and improve operational efficiency. ### 19. Strong IoT Platform with Room for Network Stability Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Pelion IoT Connectivity?** I really appreciate the brand’s strong IoT connectivity, especially their dedicated platform that makes device integration seamless and reliable. Their wide regional availability is also a major advantage, ensuring consistent support and connectivity across multiple markets. **What do you dislike about Pelion IoT Connectivity?** One downside I’ve experienced is the occasional connection drops, which can interrupt device communication. At times, the network reliability is inconsistent, leading to delays or temporary loss of functionality. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity helps eliminate the complexity of managing large-scale connected devices by providing secure, reliable, and centralized connectivity management. It solves challenges such as device provisioning, network configuration, and ongoing connectivity monitoring, which makes it much easier to maintain stable operations across multiple regions. For me, the biggest benefits are the well-designed platform, which is intuitive and easy to navigate, and the strong support resources available through their website. These make troubleshooting and managing devices far more efficient and straightforward. ### 20. Reliable Connectivity, Enhanced Customer Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** I use Pelion IoT Connectivity for providing Wi-Fi to our customers. It offers better connectivity and enhances the customer experience. I find it easier to deal with and supportive in solving our business challenges. The portal is helpful for getting an accurate picture of data consumption, and its ease of use allows for good visibility across our SIMs. The initial setup was easy, and I've been very happy with the service so far. **What do you dislike about Pelion IoT Connectivity?** At present I am very happy with the service and do not have any dislikes. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity for better connectivity and enhancing customer experience. It's easy to use, supports business challenges, and its portal provides clear visibility into data consumption across SIMs. ### 21. Secure, Cost-Effective IoT Connectivity **Rating:** 5.0/5.0 stars **Reviewed by:** Kris G. **Reviewed Date:** December 09, 2025 **What do you like best about Pelion IoT Connectivity?** I appreciate Pelion IoT Connectivity for making remote access to power generation assets straightforward. The variety of networks for SIMs and secure connectivity is something I value highly. Its ease of use really stands out, and having different networks helps show better connectivity. Being able to access our devices from anywhere securely is a big plus. Additionally, Pelion IoT Connectivity is cheaper and more secure than the previous solution. The initial setup was very easy as we seamlessly transferred some SIMs from Wireless Logic. **What do you dislike about Pelion IoT Connectivity?** Occasionally slow support **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity provides a variety of networks for SIMs and secure connectivity, enabling remote access to assets. ### 22. Cost-Effective Connectivity with Near-Perfect Reliability **Rating:** 4.5/5.0 stars **Reviewed by:** Μιλτιάδης . | Customer Success Manager **Reviewed Date:** December 19, 2025 **What do you like best about Pelion IoT Connectivity?** I like Pelion IoT Connectivity because of the attractive pricing, and it works 99.9% of the time, which is great for reliability. The VPN feature is something I use regularly as I need to connect to my devices remotely often. **What do you dislike about Pelion IoT Connectivity?** I would like to have a singular global SIM card as that would streamline our operations. Besides that, we might be selling devices in regions not yet covered by our Pelion agreement, and that's a bit logistically complex (Creating a new agreement or altering the exisitng one). **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** They help us connect devices deployed in remote places with our infrastructure ### 23. Easy to use dashboard with room for improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Julia R. **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** I like the ease and use of the dashboard in Pelion IoT Connectivity. It's easy to deploy SIMs across different geographical networks because Pelion has an easy-to-use platform that allows me to manage a large inventory all in one place. **What do you dislike about Pelion IoT Connectivity?** There are still some aspects of the dashboard that I think can improve. But in the time that I've been using them, they have made many significant improvements and I'm sure there are more to come. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity for easy deployment of SIMs across different geographical networks, thanks to its easy-to-use platform for managing a large inventory all in one place. ### 24. Flexible Connectivity with Reliable Support **Rating:** 4.5/5.0 stars **Reviewed by:** Gavin H. | IT, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Pelion IoT Connectivity?** I like the choice of MNO options with Pelion IoT Connectivity, which allows a range of connectivity options. I also appreciate the good support from Pelion, which keeps customers happy. The bespoke networking feature is also a standout for me. Setting up with Pelion was good, as our network team found it easy to work with them to get us set up. **What do you dislike about Pelion IoT Connectivity?** Pricing support for new services can be slow. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity for pharmacy backup and connectivity resilience in England. It offers a range of connectivity options, good support, and keeps customers happy. ### 25. Exceptional Support and Cost-Effective for EV Charging **Rating:** 5.0/5.0 stars **Reviewed by:** Marina H. **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** I really appreciate the excellent support from Pelion IoT Connectivity. Their communication is great, which is very important for EV charging management across the US and Canada. It's also at a cost-effective price point, which is a big plus for me. Anytime something goes wrong, I know exactly who to call and that reliability offers peace of mind. I also love that their SIM cards can connect to the strongest network available at that location. **What do you dislike about Pelion IoT Connectivity?** Nothing. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity provides excellent and reliable communications for EV charging across the US and Canada for our company and our partners. ### 26. Reliable Connectivity Across the Nation **Rating:** 4.0/5.0 stars **Reviewed by:** Lionel G. **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** I really like Pelion IoT Connectivity for its reliability. We switched to using Pelion exclusively in our fleet and have never looked back. It has been great because even if there are any issues or downtime, we get warned ahead of time, and generally, the issues get resolved in a timely manner. A big game-changer for us has been the ability to have signal anywhere in the country, even in areas where other providers couldn't offer connectivity. **What do you dislike about Pelion IoT Connectivity?** None **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity provides signal in areas where other providers couldn't, ensuring reliability and connectivity across the country. ### 27. Effortless Multi-Network Freedom, Complex Billing **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan B. **Reviewed Date:** December 07, 2025 **What do you like best about Pelion IoT Connectivity?** I really appreciate Pelion IoT Connectivity for providing global multi-operator access with a single network to help address multi-network dependency issues. The multi-operator freedom is a standout feature for me, as it significantly reduces operational efforts. I also found the initial setup to be smooth, which was a big plus. **What do you dislike about Pelion IoT Connectivity?** I find the billing complexity with Pelion IoT Connectivity challenging. Data usage, overage, and global roaming can be confusing without careful monitoring. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity for smart asset tracking, solving multi-network dependency with global multi-operator access, reducing operational efforts. ### 28. Good mobile connectivity provider **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Pelion IoT Connectivity?** The SIMs are reliable and provide good connectivity for our IoT devices. SIM management is straightforward and a good amount of information is displayed/accessible. SIMs are easy to set up configure in a number of different routers/devices. Pelion support are knowledgeable and quick to reply to issues. The usage alarms are useful to stay on top of data usage and to identify SIMs that are consuming unusually high levels of data, and to bar them. **What do you dislike about Pelion IoT Connectivity?** Activation of a large number of SIMs is a bit of a fiddle, would be easier if a selectable tickbox allowed you to select multiple SIMs to activate at the same time. Additionally, cancelling SIMs can only be done via support, which is a little frustrating, although support do respond quickly. It would also be useful if cancelled SIMs could be hidden. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** They provide SIMs which are deployed in mobile routers to provide connectivity to IoT gateways which collect sensor data which is sent to our infrastructure for processing. ### 29. Reliable Connectivity with Multiple Provider Support **Rating:** 5.0/5.0 stars **Reviewed by:** philip o. **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** I really like Pelion IoT Connectivity because we have access to multiple mobile providers, which reduces downtime due to mobile data outages. Also, the dashboard for monitoring all the SIMs is pretty good. The initial setup was pretty simple as well, and I’m happy with how it’s currently working for us. **What do you dislike about Pelion IoT Connectivity?** There is nothing I don't like. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity for mobile connectivity with our cameras. It reduces downtime by using multiple providers and offers a robust dashboard for monitoring SIMs. ### 30. Proactive Support and Expertise for IoT Connectivity **Rating:** 4.5/5.0 stars **Reviewed by:** Ian H. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** I like Pelion IoT Connectivity's expertise and how they have been proactive in helping our devices get back online during outages. Their openness and skill in collaboration, both internally and with us, to diagnose and understand problems stands out. They provide accurate remediation plans and act quickly, which is really valuable. **What do you dislike about Pelion IoT Connectivity?** Nothing, they are experts in their field. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity helps get our devices back online quickly during outages by collaborating openly and skilfully diagnosing problems with us. ### 31. Ensures Seamless IoT Operations with Minimal Network Downtime **Rating:** 5.0/5.0 stars **Reviewed by:** Isaac F. **Reviewed Date:** December 07, 2025 **What do you like best about Pelion IoT Connectivity?** I appreciate Pelion IoT Connectivity for improving business continuity. The automatic failover ensures that devices stay online even during network issues, which is a significant benefit for my agriculture IoT solutions, such as smart irrigation and livestock monitoring. Additionally, the initial setup was very smooth. **What do you dislike about Pelion IoT Connectivity?** Limited telecom operator option in some regions. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity for smart irrigation and livestock monitoring. It improves business continuity with automatic failover, ensuring devices stay online even during network issues. ### 32. Versatile Tariff Options with Room for Portal Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** William S. **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** I like the range of available tariffs and pricing with Pelion IoT Connectivity. They provide options for low data transmission cheap SIMs which are suitable for IoT, as well as larger data tariffs for devices that need more data. It's also easy to set up new SIM cards. **What do you dislike about Pelion IoT Connectivity?** The portal could be improved, specifically the searching feature should be easier to use. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** I use Pelion IoT Connectivity to manage lots of different SIM cards on different tariffs. ### 33. Streamlines IoT Connectivity with Reliable Support **Rating:** 5.0/5.0 stars **Reviewed by:** Antanas B. **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** I like Pelion IoT Connectivity for its management dashboard, which takes a lot of burden off us and frees our time to focus on our business domain logic. The support channels are also great, and I really appreciate the fast MTTR. **What do you dislike about Pelion IoT Connectivity?** N/A **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity enables our EV Chargers to use the GSM network for more connectivity options, taking a lot of the burden off us and freeing our time to focus on business domain logic. ### 34. Rapid IoT Deployment with Pelion **Rating:** 5.0/5.0 stars **Reviewed by:** Hazel F. **Reviewed Date:** December 07, 2025 **What do you like best about Pelion IoT Connectivity?** I like Pelion IoT Connectivity because of its fast deployment. The pre-configure sim and API features help in launching IoT projects quickly. The initial setup is instant, which is a significant advantage. **What do you dislike about Pelion IoT Connectivity?** I don't like the limited offline support with Pelion IoT Connectivity. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity solves poor visibility of device performance and enables fast deployment with pre-configured SIM and API, which helps launch IoT projects quickly. ### 35. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Greg H. | T, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Pelion IoT Connectivity?** Pelion IoT Connectivity has been an absolute game-changer for our IoT projects. The platform's seamless integration and robust management tools make deploying and scaling IoT solutions effortless. The reliability and security features ensure our data is always protected, giving us peace of mind. Overall, Pelion has exceeded our expectations with its user-friendly interface and exceptional support, making it our go-to choice for IoT connectivity solutions. **What do you dislike about Pelion IoT Connectivity?** None downsides to Pelion IoT Connectivity. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Where connectivity is an issue for our Digital Signage Networks Pelion IoT Connectivity solves it. ### 36. Easy to Use with Reliable Connectivity but Needs Stability **Rating:** 3.5/5.0 stars **Reviewed by:** Paul L. **Reviewed Date:** December 09, 2025 **What do you like best about Pelion IoT Connectivity?** I like Pelion IoT Connectivity because it's an easy to use platform. I also appreciate the quick customer support response. **What do you dislike about Pelion IoT Connectivity?** I don't like the frequent 500 internal server error when logging in. Also, while the setup is quite easy, it could be more intuitive. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity solves connectivity issues for my company with an easy-to-use platform. ### 37. Reliable Global Connectivity with Streamlined Management, but Room for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Pelion IoT Connectivity?** The reliable global cellular connectivity and unified management platform that enables us to deploy and manage IoT devices at scale across our diverse industrial, data center, and utility customer base. The single-pane-of-glass visibility into connectivity status and usage across multiple carriers and geographies simplifies operations significantly compared to managing individual carrier relationships. **What do you dislike about Pelion IoT Connectivity?** The pricing structure can be complex to forecast and optimize, particularly when managing large device fleets with variable usage patterns **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion solves the complexity of managing cellular connectivity across multiple carriers, countries, and device types through a single platform. ### 38. Reliable Connectivity and Easy Management **Rating:** 4.0/5.0 stars **Reviewed by:** James M. | Weather Systems Manager **Reviewed Date:** December 05, 2025 **What do you like best about Pelion IoT Connectivity?** I like Pelion IoT Connectivity because of its good customer service and the online portal, which makes it easy to manage my remote IoT devices. Plus, the initial setup was very easy. **What do you dislike about Pelion IoT Connectivity?** Ticketing system. **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity handles connectivity in remote areas for my IoT devices, making management easy through an online portal. ### 39. Effortless SIM Activation, User-Friendly Solution **Rating:** 3.0/5.0 stars **Reviewed by:** Jason G. **Reviewed Date:** December 08, 2025 **What do you like best about Pelion IoT Connectivity?** I find Pelion IoT Connectivity easy to use. **What do you dislike about Pelion IoT Connectivity?** nothing **What problems is Pelion IoT Connectivity solving and how is that benefiting you?** Pelion IoT Connectivity is easy to use and the initial setup was very easy. - [View Pelion IoT Connectivity pricing details and edition comparison](https://www.g2.com/products/pelion-iot-connectivity/reviews?filters%5Bsentiment_snippet%5D=2207940&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+23%3A16%3A00+-0500&secure%5Bsession_id%5D=02d68b14-f3b7-488c-a5f0-d4d895d8f395&secure%5Btoken%5D=a36a33d0bce2e82ee7d9a6a9b669d0d3157fc5dd13a94d77c146d7f3809e83a7&format=llm_user) ## Pelion IoT Connectivity Integrations - [OpenVPN Access Server](https://www.g2.com/products/openvpn-access-server/reviews) - [Qlik Sense](https://www.g2.com/products/qlik-sense/reviews) - [VPN Server - Using OpenVPN](https://www.g2.com/products/vpn-server-using-openvpn/reviews) - [Wialon](https://www.g2.com/products/wialon/reviews) ## Pelion IoT Connectivity Features **Additional Functionality** - Traceability - Production Scheduling - Workflow Management - Third-Party Integrations - Real-Time Data - Warehouse Management - Product Configurator - AI Copilot - Production Tracking - Alerts/Notifications - Supplier Management - Demand Forecasting - Barcode/Ticket Scanning - Purchase Order Management - Product Lifecycle Management - Maintenance Management - Customizable Reports - Work Order Management - Bills of Material - Quality Control - Supply Chain Management - Inventory Management - Cost Estimating - Real-Time Analytics - Shop Floor Management - Material Requirements Planning - Multi-Location - Job Management - Distribution Management - API - Financial Management - Production Management - Activity Dashboard - Sustainability Management - Compliance Management - Generative AI - Safety Management - Unattended Automation - Document Management - Lot Tracking - MES - Data Import/Export - Capacity Planning ** Application Design** - Interface - Templates - Device Workflows - Testing - Hardware Support - Application Deployment **Platform** - Dashboard - Plan Information - Connection Status - SIM Management - Account Alerts - Subscription Billing **Systems Management** - Device Discovery - System Integration - Remote Access - Workflows - Hardware - Dashboard ** Application Control** - Data Migration - Data Syncronization - Data Security - Integrations - Lifecycle Management - Analytics - Predictive Analytics - Real-Time Analytics - Visual Analytics - Real-Time Data - Workflow Management - Connectivity Management - Device Management - Configuration Management - Data Storage Management - Data Management **IoT Capabilities** - Process Automation - Security - Safety - Environmental Conditions - Resource Optimization - Product Quality - Predictive Maintenance - Analytics **Reporting** - Data Usage - Available Bandwidth - Cost Analytics **Additional Functionality** - Event Triggered Actions - Activity Dashboard - Monitoring - Activity Tracking - Real-Time Notifications - AI Copilot - API - Event Logs - Data Import/Export - Asset Tracking - Prototype Creation - Drag & Drop - Generative AI - Real-Time Monitoring - Access Controls/Permissions - Data Connectors - Secure Data Storage - Data Visualization - Data Modeling - Role-Based Permissions **Agentic AI - Industrial IoT** - Proactive Assistance ## Top Pelion IoT Connectivity Alternatives - [SAP Business Technology Platform](https://www.g2.com/products/sap-business-technology-platform/reviews) - 4.4/5.0 (396 reviews) - [Portainer](https://www.g2.com/products/portainer/reviews) - 4.8/5.0 (295 reviews) - [Geotab](https://www.g2.com/products/geotab/reviews) - 4.5/5.0 (211 reviews)