Pekon is a China-based retail technology platform purpose-built for brand retailers managing physical store networks. Founded in 2009 and backed by Alibaba Group (Series B, 2018), Pekon serves 200+ brands across beauty, fashion, and lifestyle — including L'Oréal, Estée Lauder, and LVMH portfolio brands — across 30,000+ retail locations and 50 million+ consumer members. Core Products: 店务通 Smart Retail System (POS + Retail Cloud) A cloud-native POS and store operations platform designed for multi-store brand retailers. Supports real-time inventory management, guided selling workflows, store performance dashboards, and integration with China's major payment systems (Alipay, WeChat Pay). Helps brands standardize operations across all store locations so that top-performing store practices are automatically replicated across the network. Pekon CRM — Omnichannel Member Management A full-stack customer relationship management platform built around a unified consumer identity (OneID). Consolidates member data across physical stores, WeChat mini-programs, Tmall, JD.com, and Douyin into a single 360° consumer profile. Enables automated loyalty programs, tiered membership management, personalized re-engagement campaigns, and AI-driven purchase recommendations for store associates. 动销通 B2B Ordering System A digital B2B commerce platform connecting brand headquarters with distributors, franchise operators, and retail partners. Digitizes the ordering, inventory allocation, and settlement process between brands and their dealer networks. Key Use Cases: - International brands entering the China market seeking local retail system setup and payment integration - Domestic brand retailers switching from legacy retail systems - E-commerce brands opening their first physical stores - Enterprise retail chains seeking to standardize operations across 50–1,000+ stores Certifications & Partnerships: Certified ISV partner with Tmall Member Connect, Vipshop, and Yintai Department Store. ISO 27001 certified.