The G2 on Pega Platform

Pega Platform Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Pega Platform, enabling quick application development and seamless integration. (5 mentions)

Users value the easy creation process with Pega Platform, enabling rapid development and integration without extensive coding. (3 mentions)

Users value the easy setup of Pega Platform, allowing quick and efficient application development without extensive coding. (3 mentions)

Users value the efficiency improvement provided by Pega Platform, enabling rapid application development and deployment. (3 mentions)

Users value the fast development capabilities of Pega Platform, allowing swift and efficient application creation for all developers. (3 mentions)

Users value the efficient automation capabilities of Pega Platform, enabling rapid application development for all skill levels. (2 mentions)

Users value the efficiency of Pega Platform, enabling rapid application development while maintaining high performance. (2 mentions)

Users find the cost issues of Pega Platform challenging, especially for small and mid-sized businesses due to high expenses. (2 mentions)

Users note that Pega Platform can be expensive, posing challenges for small and mid-sized businesses in justifying costs. (2 mentions)

Users note the limited features of Pega Platform, which hinders flexibility and comprehensive problem-solving. (2 mentions)

Users face missing features in Pega Platform, lacking support and a robust developer community for assistance. (2 mentions)

Users express concerns over poor support, citing outdated assistance and a lack of developer resources for troubleshooting. (2 mentions)

Users face a lack of knowledge due to limited documentation and a smaller developer community for Pega Platform. (1 mentions)

Users find the steep learning curve of Pega Platform challenging due to advanced features and insufficient documentation. (1 mentions)

Top Pros or Advantages of Pega Platform

1. Ease of Use

Users appreciate the ease of use of Pega Platform, enabling quick application development and seamless integration.

See 5 mentions

See Related User Reviews

Anup Singh R.

Small-Business (50 or fewer emp.)

4.5/5

"A Comprehensive Look at a Powerful Business Process Management Platform"

What do you like about Pega Platform?

Pega Platform is a low-code platform that allows users to develop and deploy applications quickly and efficiently. Pega Platform is designed to scale

Joseph A.

Small-Business (50 or fewer emp.)

5.0/5

"Awesome product!"

What do you like about Pega Platform?

I can create a user interface without software developers. I can easily integrate our accounting and eCommerce integration software with Pega. I can e

2. Easy Creation

Users value the easy creation process with Pega Platform, enabling rapid development and integration without extensive coding.

See 3 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Good low code application for big companies"

What do you like about Pega Platform?

It allows you to fully create a business data rules across the company and implement any solution to improve the CRM and ERP systems

Joseph A.

Small-Business (50 or fewer emp.)

5.0/5

"Awesome product!"

What do you like about Pega Platform?

I can create a user interface without software developers. I can easily integrate our accounting and eCommerce integration software with Pega. I can e

3. Easy Setup

Users value the easy setup of Pega Platform, allowing quick and efficient application development without extensive coding.

See 3 mentions

See Related User Reviews

Anup Singh R.

Small-Business (50 or fewer emp.)

4.5/5

"A Comprehensive Look at a Powerful Business Process Management Platform"

What do you like about Pega Platform?

Pega Platform is a low-code platform that allows users to develop and deploy applications quickly and efficiently. Pega Platform is designed to scale

Joseph A.

Small-Business (50 or fewer emp.)

5.0/5

"Awesome product!"

What do you like about Pega Platform?

I can create a user interface without software developers. I can easily integrate our accounting and eCommerce integration software with Pega. I can e

4. Efficiency Improvement

Users value the efficiency improvement provided by Pega Platform, enabling rapid application development and deployment.

See 3 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Good low code application for big companies"

What do you like about Pega Platform?

It allows you to fully create a business data rules across the company and implement any solution to improve the CRM and ERP systems

Mahendra B.

Enterprise (> 1000 emp.)

4.5/5

"Develop end to end application with minimum coding"

What do you like about Pega Platform?

The best thing about pega platform is it is beneficial to all level of developers from juniors to senior engineers. With right set of application know

5. Fast Development

Users value the fast development capabilities of Pega Platform, allowing swift and efficient application creation for all developers.

See 3 mentions

See Related User Reviews

Anup Singh R.

Small-Business (50 or fewer emp.)

4.5/5

"A Comprehensive Look at a Powerful Business Process Management Platform"

What do you like about Pega Platform?

Pega Platform is a low-code platform that allows users to develop and deploy applications quickly and efficiently. Pega Platform is designed to scale

Suneel T.

Enterprise (> 1000 emp.)

4.5/5

"Pega platform review"

What do you like about Pega Platform?

Pega platform is a low code platform where it is used to develop business requirements very easily and we can easily connect with multiple application

6. Automation

Users value the efficient automation capabilities of Pega Platform, enabling rapid application development for all skill levels.

See 2 mentions

See Related User Reviews

Anup Singh R.

Small-Business (50 or fewer emp.)

4.5/5

"A Comprehensive Look at a Powerful Business Process Management Platform"

What do you like about Pega Platform?

Pega Platform is a low-code platform that allows users to develop and deploy applications quickly and efficiently. Pega Platform is designed to scale

Mahendra B.

Enterprise (> 1000 emp.)

4.5/5

"Develop end to end application with minimum coding"

What do you like about Pega Platform?

The best thing about pega platform is it is beneficial to all level of developers from juniors to senior engineers. With right set of application know

7. Efficiency

Users value the efficiency of Pega Platform, enabling rapid application development while maintaining high performance.

See 2 mentions

See Related User Reviews

Anup Singh R.

Small-Business (50 or fewer emp.)

4.5/5

"A Comprehensive Look at a Powerful Business Process Management Platform"

What do you like about Pega Platform?

Pega Platform is a low-code platform that allows users to develop and deploy applications quickly and efficiently. Pega Platform is designed to scale

Mahendra B.

Enterprise (> 1000 emp.)

4.5/5

"Develop end to end application with minimum coding"

What do you like about Pega Platform?

The best thing about pega platform is it is beneficial to all level of developers from juniors to senior engineers. With right set of application know

Top Cons or Disadvantages of Pega Platform

1. Cost Issues

Users find the cost issues of Pega Platform challenging, especially for small and mid-sized businesses due to high expenses.

See 2 mentions

See Related User Reviews

Anup Singh R.

Small-Business (50 or fewer emp.)

4.5/5

"A Comprehensive Look at a Powerful Business Process Management Platform"

What do you dislike about Pega Platform?

Pega Platform can be expensive, particularly for small and mid-sized businesses. The licensing fees, implementation costs, and ongoing maintenance cos

Mahendra B.

Enterprise (> 1000 emp.)

4.5/5

"Develop end to end application with minimum coding"

What do you dislike about Pega Platform?

There are some disadvantages like cost of the product and even we don't have a extensive developer community to find any specific answers and tutorial

2. Expensive

Users note that Pega Platform can be expensive, posing challenges for small and mid-sized businesses in justifying costs.

See 2 mentions

See Related User Reviews

Anup Singh R.

Small-Business (50 or fewer emp.)

4.5/5

"A Comprehensive Look at a Powerful Business Process Management Platform"

What do you dislike about Pega Platform?

Pega Platform can be expensive, particularly for small and mid-sized businesses. The licensing fees, implementation costs, and ongoing maintenance cos

Mahendra B.

Enterprise (> 1000 emp.)

4.5/5

"Develop end to end application with minimum coding"

What do you dislike about Pega Platform?

There are some disadvantages like cost of the product and even we don't have a extensive developer community to find any specific answers and tutorial

3. Limited Features

Users note the limited features of Pega Platform, which hinders flexibility and comprehensive problem-solving.

See 2 mentions

See Related User Reviews

Mahendra B.

Enterprise (> 1000 emp.)

4.5/5

"Develop end to end application with minimum coding"

What do you dislike about Pega Platform?

There are some disadvantages like cost of the product and even we don't have a extensive developer community to find any specific answers and tutorial

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Quick and simple"

What do you dislike about Pega Platform?

There are some limitations in the platform.

4. Missing Features

Users face missing features in Pega Platform, lacking support and a robust developer community for assistance.

See 2 mentions

See Related User Reviews

Mahendra B.

Enterprise (> 1000 emp.)

4.5/5

"Develop end to end application with minimum coding"

What do you dislike about Pega Platform?

There are some disadvantages like cost of the product and even we don't have a extensive developer community to find any specific answers and tutorial

Suneel T.

Enterprise (> 1000 emp.)

4.5/5

"Pega platform review"

What do you dislike about Pega Platform?

Application support is not up to date with current phase.

5. Poor Support

Users express concerns over poor support, citing outdated assistance and a lack of developer resources for troubleshooting.

See 2 mentions

See Related User Reviews

Mahendra B.

Enterprise (> 1000 emp.)

4.5/5

"Develop end to end application with minimum coding"

What do you dislike about Pega Platform?

There are some disadvantages like cost of the product and even we don't have a extensive developer community to find any specific answers and tutorial

Suneel T.

Enterprise (> 1000 emp.)

4.5/5

"Pega platform review"

What do you dislike about Pega Platform?

Application support is not up to date with current phase.

6. Lack of Knowledge

Users face a lack of knowledge due to limited documentation and a smaller developer community for Pega Platform.

See 1 mentions

See Related User Reviews

Mahendra B.

Enterprise (> 1000 emp.)

4.5/5

"Develop end to end application with minimum coding"

What do you dislike about Pega Platform?

There are some disadvantages like cost of the product and even we don't have a extensive developer community to find any specific answers and tutorial

7. Learning Curve

Users find the steep learning curve of Pega Platform challenging due to advanced features and insufficient documentation.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Good low code application for big companies"

What do you dislike about Pega Platform?

Own code language. You need to get involve in the way it works to be able to get advantage of the application.

Top-Rated Alternatives

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purva k.

Software Engineer

Mid-Market (51-1000 emp.)

3/10/2022

"How to customize the getContent acitivity?"

4.5/5

What do you like best about Pega Platform?

It's a low code platform and easy to use to develop the application in the minimum time period. Review collected by and hosted on G2.com.

What do you dislike about Pega Platform?

It is a little expensive compared to other tool Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

11/25/2021

"Pega claims management"

5/5

What do you like best about Pega Platform?

Pega claim management is a easy tool to work on tickets, while working on claims it gives detailed information in a comfortable interface. Very user friendly tool to complete the day to day task. Review collected by and hosted on G2.com.

What do you dislike about Pega Platform?

Little hindrance while opening multiple tickets, however they continuously working on the updates to fix the little bugs. Also we can open only minimal number of tickets at a time. Review collected by and hosted on G2.com.

Recommendations to others considering Pega Platform:

This tool is user-friendly and able to complete the task in a short period of time Review collected by and hosted on G2.com.

What problems is Pega Platform solving and how is that benefiting you?

Claims filed by the consumers, with pega it gives me complete details of the customer/consumers. With the provided activities on the consumer account which helps to gather complete information to work on a ticket. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

1/2/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"Software to crush business complexity"

5/5

What do you like best about Pega Platform?

Amazing software. In little time we can build complex business solutions. Same solutions we can then move to Chatbot, etc. It is equipped with AI & other latest technologies. Review collected by and hosted on G2.com.

What do you dislike about Pega Platform?

PEGA support is very poor. Whenever we get stuck in development phase solution is awaited for many weeks from Pega team. Certification cost is vey high. Also currently it's difficult to get a PEGA developer. Review collected by and hosted on G2.com.

Pranay S.

Assistant Consultant

Enterprise (> 1000 emp.)

12/28/2021

"I have been working into PEGA platform from last 6 years. It's a powerful features tool."

5/5

What do you like best about Pega Platform?

New application from scratch, MVP can go live within 90 Days. Ease integrations and application development increases 7 times faster compared to java. Review collected by and hosted on G2.com.

What do you dislike about Pega Platform?

No dislikes till now in my pega carrier. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

10/28/2021

"One of the best solutions for claims"

2.5/5

What do you like best about Pega Platform?

I used Pega Claims Management while working for North Carolina Medicaid. My job was to handle any pega claims hung up in the system for errors and and any claims pending that were past their adjudication date. I liked that this system allowed me to keep track of any claims that came in, and was easy to filter out any issues. Review collected by and hosted on G2.com.

What do you dislike about Pega Platform?

My use of Pega Claims Management was brief and didn't have too many errors or hang ups. Review collected by and hosted on G2.com.

Andi B.

Lead Research Engineer

Enterprise (> 1000 emp.)

6/15/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Perfect system to orchestrate complex business process and integration"

4.5/5

What do you like best about Pega Platform?

- Layering structure and asset resuability

- There is almost no limitation in term of flexibility to configure any business requirement

- You can define your own portal, ui, style, component, field, validation, data structure

- Complete training material available

- Complete development tooling, debugging and deployment

- Long term compatibility. Your 8 years old pega code might still work in the latest pega platform Review collected by and hosted on G2.com.

What do you dislike about Pega Platform?

- Current generated UI is not lightweight.

- It is not fully adopt microservice architecture and cloud native. It is very important to have horizontal scalaibity, which curently exists but limited by database resource

- Mobile application is not suitable for heavy customisation

- Can't run DataFlow as dedicated cluster, without any dependency to existing cluster

- No native integration with Big Query or Snowflake for CDH

- Reporting engine is using the same engine with UI Review collected by and hosted on G2.com.

What problems is Pega Platform solving and how is that benefiting you?

- Orchetsration complex business process, such as complex sales process, credit card disputes. We can define our process, lets pega handle all things related to workflow, such as SLA, assignment and approval,

- Loan origination process, combining multiple flow, involving multiple roles, integration with registry, credit bureau, core banking system, scoring engine, frontend application using Pega Platform Review collected by and hosted on G2.com.