Peeklogic Connector: Salesforce & Jira | NetSuite | Azure DevOps Reviews & Product Details

The features on how it connects between salesforce and Jira are smooth for end-user experience. Review collected by and hosted on G2.com.

The interface to setup the logic, projects, and others are not that intuitive. Requires alot of support from peeklogic team when implement for the first time. Additionally the pricing increase is pretty unreasonable Review collected by and hosted on G2.com.

Highly recommend this app - installation and config went smoothly by following the guidance on the website. Allows us to create and link Jira tickets automatically to Salesforce records based on the specific criteria set, giving a clear overview on the SFDC level.

Fully satisified with the support team: incredibly responsive and helpful, it has been a pleasure to work with. Review collected by and hosted on G2.com.

Nothing has been spotted so far - fully pleased to use the app. Review collected by and hosted on G2.com.

The app is very easy to install, took very little input from our Development team, and the customer support is superb. This app was an definitive upgrade from our previous solution. Review collected by and hosted on G2.com.

I have not experienced any issues with Peeklogic. Review collected by and hosted on G2.com.

A free version of the connector exists for when you're requirements are super basic.

However, when the requirements become more complex, the PRO version delivers! Review collected by and hosted on G2.com.

The setup process is quite cumbersome but that just typical Salesforce integration stuff. You have to create named credentials, auth providers, connected apps. Go back and forth between Salesforce and Jira, but you need to communicate with a jira admin because you might not have the correct rights, etc. Review collected by and hosted on G2.com.

The best part of this tool is how flexible it is. You can create Jira issues on the salesforce side manually via a form that you customize according to your object configuration. Or you can set issues up to be automatically created when certain conditions occur. The peeklogic team is really responsive and super helpful when it comes to answering all of our questions. But it's an all around great tool so we don't need a ton of assistance. Review collected by and hosted on G2.com.

Nothing at the moment. Maybe more engaging tutorial content for how to use the many different features. It would help to have video content in this regard. Review collected by and hosted on G2.com.

The seamless integration between SF and Jira allows for easy case creation and monitoring Review collected by and hosted on G2.com.

None that I can think of at this moment. Review collected by and hosted on G2.com.

Easy to set up and use. Great support from the team! Review collected by and hosted on G2.com.

If you have multiple Jira instances you want to connect to the same Salesforce instance, it requires an additional managed package installed. Review collected by and hosted on G2.com.

Peeklogic have exceptional support team. Whenever we've encountered an issue or had a question, their support team has been incredibly responsive and helpful. They consistently provide quick answers and effective solutions, ensuring that our operations run smoothly without interruption.

Peeklogic's team is highly receptive to implementing new requests. They take our feedback seriously and added features that meet our specific needs. Their commitment to customer satisfaction is truly impressive.

it's easy to configure from an admin side, making setup and ongoing management an easy task. Review collected by and hosted on G2.com.

Please provide two way syncing option in free version Review collected by and hosted on G2.com.

We installed Peeklogic JIRA Connector in our JIRA instance and it works as expected. We are able to link SF cases to JIRA tickets, and our JIRA users (developers mainly) can have an overview of the SF cases linked to their tickets (user stories, bugs for example).

Peeklogic is also very helpful in the onboarding, and help to configure flows and automations involving both JIRA and Salesforce.

I recommend! Review collected by and hosted on G2.com.

Not easy to use at first sight.

Administration is quite heavy (actions of duplication could help, or even better allow to apply a configuration to multiple objects). Review collected by and hosted on G2.com.

Peeklogic is easy to install, there on-boarding process is very smooth without any issues. I must say one of the best support team with good technical team Review collected by and hosted on G2.com.

User Interface Configuration is little overwhelming Review collected by and hosted on G2.com.