From my perspective, the integration between Jira and Salesforce using Peeklogic was efficient and met the timeline needed. The most amazing part is that it worked as expected. Review collected by and hosted on G2.com.

I have no dislike of the Connector. From my perspective, I am seeing what I was expecting. Review collected by and hosted on G2.com.

The Peeklogic Salesforce to Jira connector provides great flexibility to accommodate the various use cases between our support teams in Salesforce and product development team in Jira.

The connector provides the two-way integration between customer support and product development to effectively address defects (salesforce cases) reported by our customers, through both manual and automated record associations. Also, it is not limited to just case or standard objects, but any custom object in Salesforce.

Most of the configuration, flows, etc. is on the Salesforce platform, and as a developer on the platform it's great to have that level of control.

Probably the most impressive part of our experience as we move closer to deploying our solution, is the level of support and consulting from Peeklogic. They have been very prompt in addressing our requirements and guiding us on how we can address our more complicated use cases from our business process.

Definitely recommend the app to others looking for a similar solution. Review collected by and hosted on G2.com.

n/a - until now there is nothing we dislike. Review collected by and hosted on G2.com.

I love how easy the Peeklogic Connector is to set up and use! It handles all the basics we need without any fuss, and the team behind it is super responsive and helpful. A great value for what you get! Review collected by and hosted on G2.com.

Minor improvements could be made around advanced customization, but nothing critical — it delivers exactly what we need today! Review collected by and hosted on G2.com.

It's a good working app with good support Review collected by and hosted on G2.com.

the security part is like given access to the users similar to "Install All Users". The limitation of the objects after that has to happen with Sharing settings to Private or controlled by parrent Review collected by and hosted on G2.com.

Linking Salesforce with Jira has never been easier. The tool is fast and easy to use. We use it to track how many accounts are impacted by specific bugs, which makes it much easier to understand the bugs impact.

The support team has also been great whenever we needed help! Review collected by and hosted on G2.com.

Nothing to complain about, very easy to use and simple to integrate into day-to-day work. Review collected by and hosted on G2.com.

The Peeklogic Saleforce > Jira connector has allowed us to automate the creation and updating of cases and tickets between the two systems with minimal fuss or even awareness from the users. Setup was straightforward and well documented, and whilst there is a time investment required to align the necessary Jira projects and Cases, and to set up the necessary automation, the Peeklogic team have been on-hand to help with configuration with very fast responses. Review collected by and hosted on G2.com.

I had been led to believe more of the setup would be carried out by the Peeklogic team. Configuration had been straightforward enough that I was able to manage it myself (albeit with support from documentation and the Peeklogic team), but it took time from working on other elements of the project. Review collected by and hosted on G2.com.

The integration is super intuitive, and it automates Account/Contact/Product/Opprtunity data syncing between both platforms, which saves a ton of time and money comparing to other solutions on the market (like, 3rd party ETL tools). It makes managing sales orders, invoices, and customer data much more efficient, so everything stays in sync without extra efforts. It works in almost real time. It supports backward sync what is crucial for us. Review collected by and hosted on G2.com.

Honestly, there's nothing I dislike so far! Review collected by and hosted on G2.com.

Easy to Install, perform setup

Very straight forward way to integrate

Team made easy to use Jira and Copado

Time saving

Less efforts

App is superb Review collected by and hosted on G2.com.

No any issues till now

Few pre requisites to have prior discussion with Jira for some rights Review collected by and hosted on G2.com.

I like how user friendly the Peeklogic Connector was. I was able to test it with a free trial and in the Sandbox of my company's SF. I also like the bi-directional data feature. Review collected by and hosted on G2.com.

Nothing at the moment. Peeklogic Connector is meeting our business needs. Review collected by and hosted on G2.com.

Using this app, we can create Jira issues from Salesforce Opportunities and check the status updates of the created Jira issues in Salesforce almost in real-time. This allows us to integrate tasks that require technical support for Salesforce Opportunities.

We have established and started using a more detailed workflow process through this app as follows:

1. We can immediately create Jira issues from Salesforce Opportunities, allowing us to escalate any technical support needs right away.

2. To facilitate this feature, we easily resolved it by creating a Formula Object in Salesforce to ensure the field formats match with those in Jira.

3. The fields in Jira are instantly synchronized through the Peeklogic Jira Connector, making it easy to connect with Salesforce Objects.

4. When creating a Jira issue, we manually map each field and add read-only settings to ensure that the information synchronizes with Salesforce Opportunity data. We also configured fields that can be filled out by the requester.

5. When the Salesforce Opportunity information is updated, we can automatically synchronize the information with the created issue using Salesforce Flow and the Peeklogic Jira Connector APEX available in Flow.

6. We can now view Jira information from the corresponding Opportunity almost in real-time. Review collected by and hosted on G2.com.

So far, there is nothing I dislike. just good Review collected by and hosted on G2.com.