1. [Home](https://www.g2.com/) 2. ... 3. [Other Collaboration Software](https://www.g2.com/categories/other-collaboration) 4. [Peeklogic Connector for Salesforce and Jira](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews) 5. [Peeklogic Connector for Salesforce and Jira Claims vs Evidence](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/claims-vs-evidence) # Peeklogic Connector for Salesforce and Jira Claims vs Evidence G2 compares Peeklogic Connector for Salesforce and Jira marketing claims from the sources linked below with real user reviews, then assesses how strongly the review evidence supports each claim. Last updated Oct 5, 2026 ## Claim: “Automate repetitive IT tasks like approvals, renewals, and user offboarding.” Supported by reviews. Relevant reviewers consistently report automation between Salesforce and Jira that reduces manual work, including automated ticket creation and updates. The reviews support the general automation capability, but do not specifically mention approvals, renewals, or user offboarding. - “Connector has removed manual processes on our end which is saving invaluable time.” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/11093256) - “the automation that allows our Salesforce custom object to create JIRA tickets has been a game changer for us!” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/10785322) Source: [https://www.sastrify.com/solutions/it-teams](https://www.sastrify.com/solutions/it-teams) ## Claim: “Automate requests and approvals end-to-end with dynamic workflows.” Supported by reviews. Relevant reviewers report automated creation and updating, criteria-based ticket creation, and configurable triggered events, supporting the workflow-automation aspect of the claim. The reviews do not specifically mention approval handling. - “It has visual components on both ends + very flexible to configure multiple projects/issues (including triggered events).” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/11071612) - “Allows us to create and link Jira tickets automatically to Salesforce records based on the specific criteria set, giving a clear overview on the SFDC level.” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/10949518) Source: [https://www.sastrify.com/solutions/procurement](https://www.sastrify.com/solutions/procurement) ## Claim: “The connector fully supports custom Salesforce objects, custom fields, proprietary workflows, and customized Jira schemas across enterprise environments.” Supported by reviews. Relevant reviewers report support for custom Salesforce objects, field mapping, automations, and unique use cases, including assistance with custom solutions. One reviewer notes only minor opportunities for advanced-customization improvements, so the reviews support the connector’s broad customizability, though they do not independently verify every enterprise schema or workflow scenario. - “it is not limited to just case or standard objects, but any custom object in Salesforce.” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/11059803) - “This product is very customizable which is what my team needed for a solution. We have very unique use cases and the peeklogic team was able to help us solution” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/10901544) - “With an array of functionality including field mapping, automations, and project management without ever leaving salesforce.” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/10894654) - “Minor improvements could be made around advanced customization, but nothing critical — it delivers exactly what we need today!” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/11092336) Source: [https://www.peeklogic-connector.com/jira/](https://www.peeklogic-connector.com/jira/) ## Claim: “This enables a true Bi-directional Salesforce Jira sync app that carries updates from Salesforce to Jira and from Jira to Salesforce with reliable real-time automation.” Supported by reviews. Most relevant reviewers describe two-way synchronization, automated updates, and near-real-time operation between Salesforce and Jira. One reviewer reports occasional incorrect or missing status updates, so the reliability aspect has some opposing evidence. - “The connector provides the two-way integration between customer support and product development to effectively address defects (salesforce cases) reported by our customers, through both manual and automated record associations.” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/11059803) - “It works in almost real time. It supports backward sync what is crucial for us.” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/10778688) - “Sometimes the connector has some issues with the ticketing updates in JIRA, status pings wrong or doesn't ping, but may be an issue with the configuration.” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/11339003) Source: [https://www.peeklogic-connector.com/jira/](https://www.peeklogic-connector.com/jira/) ## Claim: “Organizations can synchronize both Standard and Custom Objects (Cases, Opportunities, Accounts) directly with Jira projects and workflows.” Supported by reviews. Relevant reviewers report two-way synchronization involving Salesforce Cases and custom objects, as well as Account and Opportunity data syncing with Jira. The reviews consistently support the claimed object synchronization capability, including automated creation of Jira tickets from Salesforce custom objects. - “The connector provides the two-way integration between customer support and product development to effectively address defects (salesforce cases) reported by our customers, through both manual and automated record associations. Also, it is not limited to just case or standard objects, but any custom object in Salesforce.” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/11059803) - “The integration is super intuitive, and it automates Account/Contact/Product/Opprtunity data syncing between both platforms” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/10778688) - “Being able to seamlessly connect JIRA and Salesforce together and the automation that allows our Salesforce custom object to create JIRA tickets has been a game changer for us!” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/10785322) Source: [https://www.peeklogic-connector.com/jira/](https://www.peeklogic-connector.com/jira/) ## Claim: “Connect Jira Issues to any Salesforce Object (Standard & Custom).” Supported by reviews. Relevant reviewers report that the connector handles different Salesforce objects and explicitly supports custom objects beyond standard cases. - “As our requirements changed the tool was either able to handle (different objects, attachments...), or the PeekLogic Team was able to assist to meet our needs.” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/11578618) - “Also, it is not limited to just case or standard objects, but any custom object in Salesforce.” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/11059803) Source: [https://www.peeklogic-connector.com/jira/](https://www.peeklogic-connector.com/jira/) ## Claim: “Real-Time Bi-Directional Sync.” Supported by reviews. Relevant reviewers generally describe two-way or backward syncing and real-time or near-real-time operation, supporting the claim. One reviewer reports occasional incorrect or missing status updates, indicating some reliability limitations. - “The connector provides the two-way integration between customer support and product development” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/11559803) - “It works in almost real time. It supports backward sync what is crucial for us.” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/10778688) - “All this would not possible without the real-time JIRA connector the PeekLogic has made.” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/11339003) - “Sometimes the connector has some issues with the ticketing updates in JIRA, status pings wrong or doesn't ping” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/11339003) Source: [https://www.peeklogic-connector.com/jira/](https://www.peeklogic-connector.com/jira/) ## Claim: “Instantly syncs changes (Status, Fields, Comments) from Jira back to Salesforce.” Mixed support from reviews. Reviewers report status updates, backward syncing, and near-real-time operation, but one reviewer notes that status updates can sometimes be incorrect or fail to appear. The reviews do not specifically establish instantaneous syncing for all Status, Fields, and Comments. - “shows Jira status updates on the SF ticket.” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/11337415) - “All this would not possible without the real-time JIRA connector the PeekLogic has made.” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/11339003) - “It works in almost real time. It supports backward sync what is crucial for us.” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/10778688) - “Sometimes the connector has some issues with the ticketing updates in JIRA, status pings wrong or doesn't ping, but may be an issue with the configuration.” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/11339003) Source: [https://www.peeklogic-connector.com/jira/](https://www.peeklogic-connector.com/jira/) ## Claim: “Two-way synchronization between Salesforce objects and Jira issues.” Supported by reviews. Relevant reviewers consistently describe bidirectional or two-way synchronization between Salesforce and Jira, including backward sync. - “I also like the bi-directional data feature.” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/11093997) - “The connector provides the two-way integration between customer support and product development” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/11059803) - “It supports backward sync what is crucial for us.” [Read Full Review](https://www.g2.com/products/peeklogic-connector-for-salesforce-and-jira/reviews/10778688) Source: [https://www.peeklogic-connector.com/jira/](https://www.peeklogic-connector.com/jira/)