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EV

Eric V.

County Auditor

Mid-Market (51-1000 emp.)

10/18/2019

"Great Assistance"

5/5

What do you like best about Peanut Butter?

The program we were setting up through public entities was unique. Peanut Butter was super patient and helpful while we built and launched this one-of-a-kind program. They were also great partners when it came to the launch and promotion of our program. Review collected by and hosted on G2.com.

What do you dislike about Peanut Butter?

We have not yet encountered any issues with Peanut Butter. Review collected by and hosted on G2.com.

Response from David Aronson of Peanut Butter

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Glad to hear that Peanut Butter served as simple way for you to show that you value your talented employees. We strive to make our HR support effective! P.S. Sorry for the late reply. I just learned that we can respond to reviews on G2.

EP

Emma P.

Recruitment Coordinator

Mid-Market (51-1000 emp.)

5/30/2019

"Everybody Loves Peanut Butter!"

5/5

What do you like best about Peanut Butter?

I really like how user friendly the site is to navigate. Having a student loan is pretty awful, but Peanut Butter makes it so much! My favorite part of the month is getting the email letting me know how many days I have taken off of my loan. When I was interviewing for my job and they mentioned that student loan assistance was an option I was sold. Review collected by and hosted on G2.com.

What do you dislike about Peanut Butter?

I don't think there are any downsides- everything has worked really well for me! Review collected by and hosted on G2.com.

Recommendations to others considering Peanut Butter:

Peanut Butter is a great selling point for potential new hires for any company. During my interview process I was very excited to hear that this was something that my company was offering. Great selling point! Review collected by and hosted on G2.com.

What problems is Peanut Butter solving and how is that benefiting you?

Impacting my student loans is my #1 priority theses days. Every month and payment counts and I am happy that I have a resource like Peanut Butter helping me out. My company likes to highlight the employees that have recently paid off their student loans with Peanut Butter each quarter. Review collected by and hosted on G2.com.

Response from David Aronson of Peanut Butter

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Thanks for sharing this, Emma! We strive to make our digital enrollment process simple and easy. Happy to hear you also enjoyed our Contribution Tracking and financial wellness tools. P.S. Sorry for the late reply. I just learned that we can respond to reviews on G2.

UE

Verified User in Education Management

Mid-Market (51-1000 emp.)

10/23/2019

"Easy Student Loan Assistance"

4/5

What do you like best about Peanut Butter?

It's a great benefit to have my employer make a monthly contribution towards my student loan debt. It's easy, automated & (almost) free money! I've continued my regular payments and am now chipping away at more and more principal each month. Review collected by and hosted on G2.com.

What do you dislike about Peanut Butter?

It's worth noting that you are taxed as income on whatever amount your employer contributes towards your loan, but for me, the benefits of the program outweigh this cost. Review collected by and hosted on G2.com.

Response from David Aronson of Peanut Butter

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We appreciate you sharing this. I'm glad that your company's contributions made a difference for you...even if contributions are taxed! Many of our clients continue to offer taxable contributions and in 2020 a new option emerged for employers to offer their programs tax-free when the program meets certain compliance requirements. P.S. Sorry for the late reply. I just learned that we can respond to reviews on G2.

UP

Verified User in Pharmaceuticals

Mid-Market (51-1000 emp.)

10/26/2019

"Big help for my daughter"

5/5

What do you like best about Peanut Butter?

We needed help to start her on her path to paying her own bills, and the Peanut Butter monthly deposit really got her motivated, I was happy that I was able to help her through this program. Review collected by and hosted on G2.com.

What do you dislike about Peanut Butter?

I really wish Peanut Butter was able to help my other child, who also is in debt. I am an older father, and I'm being laid off, so any additional help would have been greatly appreciated. Review collected by and hosted on G2.com.

Response from David Aronson of Peanut Butter

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We appreciate you sharing this. Glad our Refinancing Marketplace helped your daughter pay off her student loans faster! P.S. Sorry for the late reply. I just learned that we can respond to reviews on G2.

UW

Verified User in Wine and Spirits

Mid-Market (51-1000 emp.)

10/22/2019

"THE FACT THAT A BENEFIT LIKE THIS EXISTS IS GOLD"

5/5

What do you like best about Peanut Butter?

IT MAKES ME FEEL LIKE MY COMPANY CARES TO TAKE CARE OF THEIR PEOPLE ESPECIALLY IF THE SALARY ISNT THE MOST COMPETITIVE THING IN THE MARKET. IF I WANT MORE MONEY AS A MILLENNIAL IN THE WORKFORCE NOW SADLY MORE THAN HALF OF IT IS SO I CAN TAKE CARE OF RESPONSIBILITES LIKE PAYING OFF MY STUDENT LOAN SO IF I CAN BE OFFERED THAT, I'M GRATEFUL. Review collected by and hosted on G2.com.

What do you dislike about Peanut Butter?

THAT IT GOES STRAIGHT TO THE LOAN LENDER AND CANT BE APPLIED TO A SPECIFIC LOAN. I HAVE TO CALL AND MOVE IT AROUND WITH THE LOAN LENDER MANUALLY EACH TIME. Review collected by and hosted on G2.com.

Response from David Aronson of Peanut Butter

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We appreciate you sharing this. I'm glad that your company's contributions made a difference for you. We strive to make our Refinancing Marketplace give you easy access to lender options. While some loan servicers don't allow payments to be sent to a certain loan, some loan servicers do. Ultimately it comes down the loan agreement between the borrower and lender. In Peanut Butter, you'll find an action item regarding Payment Targeting that explains this concepts and provides you with resources to help guide your loan servicer on how you'd like excess payments applied. P.S. Sorry for the late reply. I just learned that we can respond to reviews on G2.

MT

Mandy T.

Human Resources Coordinator

Human Resources

Enterprise (> 1000 emp.)

10/22/2019

"Great program & Great benefit to offer employees!"

5/5

What do you like best about Peanut Butter?

Student debt is a major crisis, so offering a way to lower that debt and help pay off you student loans is a huge benefit! Review collected by and hosted on G2.com.

What do you dislike about Peanut Butter?

I don't qualify for the program, but I am so happy for those that do. Review collected by and hosted on G2.com.

Response from David Aronson of Peanut Butter

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Appreciate you sharing this, Mandy! Glad to hear that Peanut Butter served as an efficient and simple way for you to show that you value and care about your talented employees. P.S. Sorry for the late reply. I just learned that we can respond to reviews on G2.

CB

Carrie B.

Associate Dean of Faculty

Enterprise (> 1000 emp.)

5/28/2019

"Peanut Butter is user-friendly and helpful!"

5/5

What do you like best about Peanut Butter?

I like how easy it is to use Peanut Butter to review loan information. I like the Dashboard feature and the Action List! The "My Loans" tab is great because you can enter in information and see how it impacts the status of your loan. Review collected by and hosted on G2.com.

What do you dislike about Peanut Butter?

N/A - Peanut Butter has been easy to use and helpful as I pay down my loans. Review collected by and hosted on G2.com.

What problems is Peanut Butter solving and how is that benefiting you?

I think that Peanut Butter has helped me realize how I can pay off my student loan faster. The tools on the "My Loans" tabs offer visually helpful graphs and charts that can be used to project the status of my loan based upon specific actions that I may take to reduce the time (and interest paid) on the loan. Review collected by and hosted on G2.com.

Response from David Aronson of Peanut Butter

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Thanks for sharing this, Carrie! We strive to make our student loan repayment plans and Action List easy and effective. I'm glad that your company's contributions made a difference for you. P.S. Sorry for the late reply. I just learned that we can respond to reviews on G2.

UH

Verified User in Human Resources

Mid-Market (51-1000 emp.)

10/24/2019

"Shows that they value their employees furthering their education"

4.5/5

What do you like best about Peanut Butter?

It is such a nice added perk to have on top of all the other generous benefits my employer offers. Review collected by and hosted on G2.com.

What do you dislike about Peanut Butter?

It was a little difficult to initially set up. There were some initial account connectivity issues, and I was not able to get through on the support phone line. However, when I sent an email I received a prompt response. Review collected by and hosted on G2.com.

Response from David Aronson of Peanut Butter

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We appreciate you sharing this. Glad to hear that Peanut Butter served as an efficient and simple way for your company's contributions to show that they value and care about you. P.S. Sorry for the late reply. I just learned that we can respond to reviews on G2.

SO

Sean O.

Finance Systems and Process Manager

Enterprise (> 1000 emp.)

5/30/2019

"Solid product, solid service"

5/5

What do you like best about Peanut Butter?

The customer service has been outstanding. When there was an issue posting to my account, PB was able to troubleshoot and solve the problem. Review collected by and hosted on G2.com.

What do you dislike about Peanut Butter?

Nothing yet.I have been a user for about six months. So far so good. Review collected by and hosted on G2.com.

Recommendations to others considering Peanut Butter:

From an end user perspective, has been fairly seamless. The only recommendation have is to be sure that you take a look at your student loan account before the first payment to ensue that all your information is updated. Review collected by and hosted on G2.com.

What problems is Peanut Butter solving and how is that benefiting you?

The benefit is a hassle free employee perk. As far as I know, this is the first time my company has tried something like this. I feel like it is a win out of the box. Review collected by and hosted on G2.com.

Response from David Aronson of Peanut Butter

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Thanks for sharing this, Sean! Glad you appreciate our HR support. We strive to serve as a simple way for you to show that you value your talented employees by contributing to their loans, so we're glad to hear that this was reflected in your experience. P.S. Sorry for the late reply. I just learned that we can respond to reviews on G2.

JG

Joseph G.

HR Business Manager

Enterprise (> 1000 emp.)

5/28/2019

"The experience you expect, but rarely get, from vendors"

5/5

What do you like best about Peanut Butter?

Easy. Everything was easy with Peanut Butter.

Most vendors offer a fancy sales pitch to get you in the door, and once through the door that pitch falls apart. You find the salesmen didn't understand the complex nature of your business, didn't understand your IT and Security requirements, underestimated the Go-Live requirements and timelines, and overestimated the impact on bottom line results.

Peanut Butter is the opposite. We were ready to implement a full 3 months early, THEY completed our extremely laborious and detailed IT and Security Questionnaires, and they were available for support from the time of our business case (a full 1.5 years before we launched and they ever saw a dime from us) to this very day. They want what is best for you and your employees, even if that sometimes means telling you that your gut assumptions are wrong.

Their system is easy. Sign-up is easy. Utilisation is easy. They keep it simple, so you and your employees benefit. Review collected by and hosted on G2.com.

What do you dislike about Peanut Butter?

This isn't Peanut Butter's fault, just a confusing aspect of the program. The payment shows up on an employee's paystub, and THEN the next month the funds get sent to their student loan. So out the gate it feels like you are paying out of pocket without getting anything at first.

On top of that, since it is a taxable benefit, employee's take home pay often goes down. A little shocking at first.

Only way to avoid that would possibly be an integration with your Payroll system, and some form of payment made through Peanut Butter automatically when deductions are received. Almost like an ACH transfer through multiple parties. Review collected by and hosted on G2.com.

Recommendations to others considering Peanut Butter:

We looked at 3 vendors in total, and Peanut Butter was the clear winner. If you are looking at anyone else, I highly recommend you stop and just move forward with Peanut Butter. Review collected by and hosted on G2.com.

What problems is Peanut Butter solving and how is that benefiting you?

We are a Bank of over 50% Millennial. College education is expensive and crippling to the younger generations. As a Bank, we need people to have money to be able to deposit it, to get mortgages, and overall use our products and services.

We are both rewarding the hard work of our employees, lessening the stress of their every day lives, and opening the door for them to use our own products and services at a faster rate. Review collected by and hosted on G2.com.

Response from David Aronson of Peanut Butter

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Thanks for sharing this, Joeseph! Glad you liked our easy implementation process and HR support. We’re happy you could help your job candidates and employees understand the value your company is providing through our student loan repayment program. P.S. Sorry for the late reply. I just learned that we can respond to reviews on G2.