
- Customizable workflows for A/R tasks (i.e., sending reminders to clients, and many other items like sending SMS, or email, etc.)
- Client Portal where clients can check their account status
- As a Quickbooks Online user, I like that it marks my client's invoices as "Paid" when they pay through the Peakflo portal
- I like seeing in a dashboard how much people owe me, who are my highest overdue, etc.
- The price is budget-friendly compared to other providers. Review collected by and hosted on G2.com.
- The app still feels like it is in developmental stages because the UI is not, at many times, self explanatory.
- There is a lack of professional feel in the client portal, which is essential for us since it affects Customer Experience.
- When a Client has already paid through the portal, the tags still indicate that payment is "due" or "overdue" due to a limitation on Peakflo's end. The tag only changes to fully "paid" after money is received credit to our bank accounts which takes as much as 7-8 days to process for credit card payments. Thus, on the client's end, they can get confused. They informed me that there is currently no workaround for this...
Lastly, I hate that it advertises $99/month, but when they invoice me the charges, I am asked to pay via Bank Transfer which is very inconvenient as a Corporate bank user. I asked to pay via Credit Card, and they charged me extra money to pay via credit card. Credit Card Processing Fees are always covered by application providers, based on my experience as someone who used many apps personally and professionally. No one has ever asked me to pay extra if I want to pay via credit card. Moreover, as an online service provider like Peakflo, it is a given that most people, if not all, will pay via credit card and not bank transfers. Review collected by and hosted on G2.com.