Seow Tian T.
ST
Seow Tian T.
Head of Finance
Mid-Market (51-1000 emp.)
"Fantastic Customer Experience"
5/5
What do you like best about Peakflo?

Very strong customer service with a huge focus on the customer experience. The numerous customisations available were fantastic.

I'm particularly grateful for the strong support from Soumyadev, Saurabh and Dmitry in building up the various customised functions in peakflo for us, on top of the great features that the default peakflo account already has, such as whatsapp chatbot, automated whatsapp and email notifications to vendors subsequent to payments and to customers for overdue invoices and SOAs. Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

Us being the first MS NAV customer meant that Hai Sia was the first for many things that Peakflo was trying to build for us. But this was perfectly ameliorated by the great support from the Peakflo team. Review collected by and hosted on G2.com.

Response from Mina C. of Peakflo

Hi ST, receiving a five-star review from you is an absolute pleasure. We will keep doing our best. :)

Villa K.
VK
Villa K.
Mid-Market (51-1000 emp.)
"Sending reminders seamlessly with Peakflo"
5/5
What do you like best about Peakflo?

So far the ability to customize each workflow based on the client's tagging. It helps to properly group our client and escalate it to the correct leads Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

Not able to showcase a consolidated view for all of our subsidiaries. Would be great if Peakflo can also bundle all of our invoices and reminders as a big group Review collected by and hosted on G2.com.

Response from Mina C. of Peakflo

Hi Villa, thank you so much for taking the time to leave us a review. We will definitely review the requirements with you on the next call and make sure to deliver them. :)

SR
Shahidah R.
Mid-Market (51-1000 emp.)
"Our experience with Peakflow Dunning System"
4/5
What do you like best about Peakflo?

Automated and customized workflows. Good support from Peakflow staff. Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

Updates tothe peakflow software often affected the working of our customized workflows. Review collected by and hosted on G2.com.

Nisa K.
NK
Nisa K.
Mid-Market (51-1000 emp.)
"Experience with Peakflo"
5/5
What do you like best about Peakflo?

Good customer support, Ease of use, Automated customize reminder workflow Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

Creating report faster, but overall are good. Review collected by and hosted on G2.com.

Emman S.
ES
Emman S.
Senior Credit Analyst
Enterprise (> 1000 emp.)
"Life-changing Platform"
5/5
What do you like best about Peakflo?

Peakflo has helped the team a lot in terms of the automation of sending of reminder letters, SMS reminders, and even letters of demand. Especially when since we used to do this process manually. I love how Peakflo offers a lot of options and customizations in terms of editing workflows and as well as the necessary placeholder needed in any given situation. Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

I think when I was exploring some processes before and clicked the tutorial, I noticed that some of the tutorials are not updated and some of the file templates are not very much aligned when compared to the actual files being used to upload or update in the system. Review collected by and hosted on G2.com.

Response from Mina C. of Peakflo

Thank you so much Emman for taking the time and leaving us a review. We are in the process of adding a whole new onboarding tour and tutorials to Peakflo and we've been able to update the templates as well. :)

Michelle B.
MB
Michelle B.
Mid-Market (51-1000 emp.)
"Customised workflows are beneficial"
5/5
What do you like best about Peakflo?

Our Finance team is quite happy with the Peakflo product. We believe it saves us time and effort in managing our accounts receivables.

Customised workflows are useful because we can design a workflow to suit our customers. This means we can include reminder emails, SMS messages and phone calls. We can also customise the text in these messages and customise in terms of timing and frequency. Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

Occasional hiccups with invoice payments not syncing with Peakflo meaning our customers are sometimes reminded about invoices they have already paid. Review collected by and hosted on G2.com.

Response from Mina C. of Peakflo

Hi Michelle, we really appreciate you leaving a review for us on G2. It means a lot to receive a review from Peakflo power users such as yourself. We will also let our customer success team know about the payment sync. :)

Ragul S.
RS
Ragul S.
Financial Controller
Mid-Market (51-1000 emp.)
"The Support from Peakflo is very appreciative and they were very professional in what they do"
5/5
What do you like best about Peakflo?

The benefit of using Peakflo is I have control over my business Process and it helps not only the top level management but also middle and functional level employees as well. Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

The mobile version of Peakflo can be improved so that it will be user friendly for top management instead of using the system. Review collected by and hosted on G2.com.

Response from Mina C. of Peakflo

Hi Ragul, thank you for the wonderful review. :)

We will make sure to keep providing top-notch support for you and the team.

Taqiya Z.
TZ
Taqiya Z.
Finance Staff
Mid-Market (51-1000 emp.)
"Peakflo user review"
4.5/5
What do you like best about Peakflo?

its help us handling our payables neater with good features Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

require a longer time, haven't found any other than that Review collected by and hosted on G2.com.

Response from Mina C. of Peakflo

Hi Taqiya, thank you so much for leaving us a review. We will do our best to keep providing a positive experience for you and your team. :)

Dwi Yunita M.
DM
Dwi Yunita M.
Accounting Staff
Mid-Market (51-1000 emp.)
"Peakflo kinda helpful"
4.5/5
What do you like best about Peakflo?

the features and display is very nice... Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

take a longer time if there is any problem Review collected by and hosted on G2.com.

Response from Mina C. of Peakflo

Hi Dwi, thank you for leaving us a review. :)

Jata T.
JT
Jata T.
Mid-Market (51-1000 emp.)
"Amazing Collection automation tools"
5/5
What do you like best about Peakflo?

Workflow, reports analysis, easy customization Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

Nothing till now we have faced as such while using peakflow. Review collected by and hosted on G2.com.

Response from Mina C. of Peakflo

Hi Jata, thank you so much for leaving Peakflo a 5-star review. Our team will make sure to deliver the best for your team. :)