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EP

Elizabeth P.

AR Team Lead

Mid-Market (51-1000 emp.)

5/24/2024

"Peakflo Review"

4.5/5

What do you like best about Peakflo?

Automatically sending email and reminder to tenant based on our workflow. Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

All is good, it really helps to help follow up automatically by peakflo and easy to us to access all the data from our customer Review collected by and hosted on G2.com.

What problems is Peakflo solving and how is that benefiting you?

Some of issue already resolved by peakflo team for workflow invoice and automatically reminder issued

Workflow automatically assign to Workflow sending invoice and reminder

Directly can message tenant from peakflo and we can tracking for payment success or not in peakflo

Property already sort by number Review collected by and hosted on G2.com.

UF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

6/13/2025

"Very helpful"

5/5

What do you like best about Peakflo?

easy to understand system, and very helpful Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

so far, all good

starting from the system, how to use it, and the tools available Review collected by and hosted on G2.com.

YR

Yoga Pangestu R.

Sr Account Payable

Small-Business (50 or fewer emp.)

1/10/2024

"Peakflo help my Company with the AP feature"

4.5/5

What do you like best about Peakflo?

-Can OCR

-Pay directly thru Peakflo Wallet

-Good UI

Improvement from the previous review :

-Somehow it the sync is not realtime and got error --> its getting better and realtime with the notification on email when its done updated on Peakflo

-more OCR more time needed to reflect on peakflo --> don't need much time to wait for OCR to be reflected on Peakflo Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

-Some user couldn't update the vendor selection on bills Review collected by and hosted on G2.com.

Response from Mina C. of Peakflo

edit

Hi yoga, thank you for leaving us a review. We will deliver the feedback regarding the delay in OCR and sync to our support team. :)

AR

Ankit R.

AP admin/ Implementation Manager

Enterprise (> 1000 emp.)

12/27/2024

"My experience with Peakflo"

5/5

What do you like best about Peakflo?

Whatsapp Billing process through just 2-3 clicks seamlessly Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

We dont have export button for some objects and if we have, its not working because data is in huge quantum. Review collected by and hosted on G2.com.

UA

Verified User in Accounting

Mid-Market (51-1000 emp.)

6/2/2025

"Peakflo"

3.5/5

What do you like best about Peakflo?

Automation helped a lot with chasing customer payments. Saved a huge amount of time Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

Some errors. Some customers would receive payment reminders after payments had been made Review collected by and hosted on G2.com.

ZO

Ze Kai O.

Assistant Finance Manager

Mid-Market (51-1000 emp.)

7/11/2024

"Experience with Peakflow"

4.5/5

What do you like best about Peakflo?

Great help to our AR collection process

Software's interface is user-friendly, allowing the team to pick up and use it quickly.

Spandan and team are very responsive and will try their best to come up with solutions on the issues we encountered. Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

Loading time of certain reports or features can take awhile due to larger data.

Page will auto refresh back to default when clicked the "go back button", thus having to refilter the information again.

More flexibilty in their standard reports to allow additional field/information when required. Review collected by and hosted on G2.com.

What problems is Peakflo solving and how is that benefiting you?

Auomtation of sending out reminders so that reminders will not be missed out as compared to handling it manually. More time can be saved on and use it more effiectively on other matters.

Better communcation within the team as tasks can be assigned to each other and be notified/tracked so that no task will be missed out. Review collected by and hosted on G2.com.

UC

Verified User in Construction

Mid-Market (51-1000 emp.)

5/15/2025

"Overall the customer service is very good and they really listen to our needs."

4/5

What do you like best about Peakflo?

The customer service is very prompt and responsive. Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

We experienced some integration issues with our invoicing system Review collected by and hosted on G2.com.

AK

Aprilya K.

Staff

Small-Business (50 or fewer emp.)

10/25/2024

"From the beginning, I found Peakflo straightforward to use."

4/5

What do you like best about Peakflo?

From small startups to mid-sized enterprises, Peakflo adapts well to different needs, making it appealing to a wide range of businesses Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

- Some users mention that sync failures in transactions frequently occur, disrupting workflow smoothness.

- On the attachment page, it is advisable to add a scroller tool to facilitate viewing the attachments Review collected by and hosted on G2.com.

CO

Christina O.

Finance Ops Manager

Mid-Market (51-1000 emp.)

9/26/2024

"very helpful for AP and AR management"

5/5

What do you like best about Peakflo?

We really satisfiy with the customer services. As well, the automatically reminder helps our finance team a lot Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

The UI especially the font color is not easy to see Review collected by and hosted on G2.com.

BR

Benny Mahendra R.

Mid-Market (51-1000 emp.)

9/11/2023

"The Best Credit Collection Software with Outstanding Customer Support"

5/5

What do you like best about Peakflo?

User-Friendly Interface: The software's interface is user-friendly and straightforward, which makes it easy for our team to navigate and use effectively.

Insightful Data Presentation: The inclusion of charts and graphs for data visualization is helpful. It provides a clear overview, allowing us to identify trends and make informed decisions.

Comprehensive Tools: The software offers a range of tools that cater to our specific collection needs. From automated reminders to customer portals and integration with NetSuite, these tools have streamlined our processes.

Responsive Customer Support: Mas Rizki has been responsive and accommodating, very helpful whenever we've encountered challenges or needed assistance. He took the feedback and developed solutions to untangle me from my credit collection problem. Review collected by and hosted on G2.com.

What do you dislike about Peakflo?

I've noticed that the loading time of certain pages in the software can be a bit slow, especially when dealing with a large number of outstanding invoices per customer. It appears that the speed may depend on the volume of data being processed. While this hasn't been a major issue for us, it's something worth considering, especially for businesses dealing with a high volume of transactions. Review collected by and hosted on G2.com.

What problems is Peakflo solving and how is that benefiting you?

Automated Due Date Reminders and Warning Letters: The automated reminders and warning letters have been a game-changer for our credit collection process. They ensure that we never miss a deadline to remind our customers for their due date, and they're an effective way to nudge our customers about their outstanding payments. This feature alone has significantly improved our credit collection efforts.

Customer Portal: The inclusion of a customer portal is a fantastic addition. It allows our customers to access their accounts, review their outstanding balances, and make payments conveniently. This transparency has enhanced our client relationships and made the payment process smoother for both parties.

Direct Integration with NetSuite: The seamless integration with NetSuite has been a huge time-saver. It automatically updates our financial records once a payment is made through the virtual account, eliminating the need for manual data entry. This integration has increased our efficiency and reduced the chances of errors. Review collected by and hosted on G2.com.