---
title: PEAK 15 Reviews
meta_title: 'PEAK 15 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how PEAK 15 works for a business like yours.
aggregate_rating:
  rating_value: 3.3
  review_count: 3
  scale: '5'
date_modified: '2026-07-16'
parent_category:
  name: Travel Arrangement
  url: https://www.g2.com/categories/travel-arrangement
---


# PEAK 15 Reviews
**Vendor:** PEAK 15 Systems  
**Category:** [Tour Operator Software](https://www.g2.com/categories/tour-operator)  
**Average Rating:** 3.3/5.0  
**Total Reviews:** 3
## About PEAK 15
PEAK 15 Systems is a cloud-based platform built specifically for multi-day tour operators. Since 2005, PEAK 15 Systems has connected trip planning, CRM, operations, and accounting in one system of record, replacing spreadsheets and disconnected tools for tour operators, adventure and expedition companies, leisure travel agencies, inbound operators, and DMCs. Its configurable automation adapts to each operator's own business rules, so task assignment, payment reminders, document collection, and confirmations run against actual processes rather than forcing operators to conform to the software. Built on Microsoft Dynamics 365, PEAK 15 is API-first, connecting natively to tools like HubSpot, QuickBooks, RightRez (Amadeus, Sabre, Travelport), Power BI, and Stripe. Every subscription includes hands-on support, training, and account management, a level of post-sale partnership that horizontal CRMs and legacy travel systems rarely match. PEAK 15 Systems serves clients across the US, Canada, UK, Ireland, Australia, and New Zealand, and is a member of USTOA, NTA, ATTA, and the Adventure Travel Conservation Fund.




## PEAK 15 Reviews
  ### 1. Great customer management!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin B. | Systems Engineer II, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2017

**What do you like best about PEAK 15?**

The customer management and planning, plus integrations

**What do you dislike about PEAK 15?**

I'm not a huge fan of the marketing / cross comparison of the available bookings for example. This could be improved.

**Recommendations to others considering PEAK 15:**

If your business needs true "Tour Operator" software and management.. you must at least trial it and give it an evaluation yourself. It's worth the time if nothing else. I would generally recommend it for the right companies in the right industries.

**What problems is PEAK 15 solving and how is that benefiting you?**

Trip planning overall.. it just works! Combined with customer management it is streamlined and greatly improved our internal processes.


## PEAK 15 Discussions
  - [What is PEAK 15 used for?](https://www.g2.com/discussions/what-is-peak-15-used-for)

- [View PEAK 15 pricing details and edition comparison](https://www.g2.com/products/peak-15/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-14+03%3A55%3A22+-0500&secure%5Bsession_id%5D=a717dca1-1dd7-44b8-9a48-221d67261880&secure%5Btoken%5D=6552d7cdb4fa87020c0958fa7424da55b8d5892b9dd7af3e4cffe0122427b115&format=llm_user)

## PEAK 15 Features
**Agentic AI - Tour Operator**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Decision Making
- GDS/OTA Integration
- Social Media Integration
- Central Reservation System
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Price/Margin Management
- Generative AI
- Activity Dashboard
- Vendor Management
- Resource Management
- AI Copilot
- Reservations Management
- Itinerary Creation
- Pricing Management
- Waiver Management
- Customizable Reports
- Search/Filter
- Inventory Management
- Customer Database
- Document Management
- Package Creation
- Promotions Management
- Calendar Management
- Data Import/Export
- Supplier Management
- Payment Processing
- Booking Management
- Quotes/Estimates
- Client Management
- Activities Booking
- CRM
- API
- Customizable Branding
- Reporting & Statistics
- Reminders
- Communication Management
- Multi-Day Booking
- Multi-Currency
- Channel Management
- Website Management
- Discount Management
- User Management
- Real-Time Updates
- Invoice Management

## Top PEAK 15 Alternatives
  - [Xola](https://www.g2.com/products/xola/reviews) - 4.5/5.0 (68 reviews)
  - [Peek Pro](https://www.g2.com/products/peek-pro/reviews) - 4.2/5.0 (76 reviews)
  - [Safari Portal](https://www.g2.com/products/safari-portal/reviews) - 5.0/5.0 (74 reviews)