Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Excellent Cloud Patching and Management"
4.5/5
What do you like best about PDQ Connect?

The software stands out for its ease of use, quick patching capabilities, and straightforward management of both software and scripts. Transitioning from on-premises patching with PDQ Deploy & Inventory to a cloud-based solution was seamless, and the agent-based control makes daily operations very convenient. We initially used PDQ Deploy to roll out agents, though group policy was also available for on-premises users. We rely on the software every day to keep our endpoints updated. While we haven't needed to use the Remote Support feature yet, I am confident it will be invaluable when the need arises. PDQ customer support has consistently responded to our questions promptly, and I can't emphasize enough how smooth the implementation process was. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

It lacks certain features that are available in PDQ Inventory, such as Powershell scanners. Review collected by and hosted on G2.com.

Ryan .
R
Ryan .
Field Engineer
Mid-Market (51-1000 emp.)
"Great Product."
5/5
What do you like best about PDQ Connect?

Super easy to create automation and to push out updates and patches to remote devices anywhere in the world. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

Creating dynamic groups is a bit hard at first until you get the hang of it.

Possible some prebuilt filters, or even just way to auto create groups for software/install vs not installed and not have to make two at the same time. Review collected by and hosted on G2.com.

RD
Ryan D.
"Seamless Monitoring and Deployment Made Easy"
4.5/5
What do you like best about PDQ Connect?

I use PDQ Connect for remotely monitoring computers and deploying applications. Its interface is simple and easy to learn. The errors and feedback it provides are informative, which is really helpful. The deployment of the software and the agent management is mostly seamless. I also use PDQ Connect with other tools, and they all go hand in hand to make my organization work. We switched from using PDQ Deploy and Inventory to the SAAS version to make things easier, and the initial setup was easy enough. I can't fault what we use it for and it does the job well. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

Logging in with multiple forms of authentication can be tedious. Review collected by and hosted on G2.com.

Kevin A.
KA
Kevin A.
Senior Vice President and Director ICT Infrastructure
"Effortless Remote Management with PDQ Connect"
5/5
What do you like best about PDQ Connect?

I like PDQ Connect's ability to see and control all devices no matter where they are. I'm really impressed that it can perform the same great tasks as the original on-prem solutions without compromising functionality when moving to the cloud. The remote control feature is a huge feature we love. The setup was easy, and I'd rate my likelihood to recommend it as a 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

During the remote control session, it would be good if we could identify the individual technician working on a user's PC. Currently, it only allows us to customize the company name. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Familiar Deploy & Inventory Experience, Now Seamlessly in the Cloud"
5/5
What do you like best about PDQ Connect?

My favorite thing about Connect is that it retains the familiarity of Deploy and Inventory, while also making it accessible in the cloud. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

There isn’t much to dislike here. PDQ clearly put a lot of time and effort into this product, and it shows. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Simplifies Remote Endpoint Management and Enables Cloud-First IT Operations"
5/5
What do you like best about PDQ Connect?

What I like most about PDQ Connect is that it combines the simplicity and power of PDQ Deploy and Inventory with true cloud-based reach. It allows us to manage, patch, and troubleshoot endpoints regardless of location without relying on VPNs. This gives us consistent visibility and control over remote devices while reducing infrastructure complexity and improving operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

So far, we haven’t encountered any major issues. The platform has been stable and easy to adopt. As with any newer cloud platform, there are some features still evolving, but nothing that has negatively impacted our day-to-day operations. Review collected by and hosted on G2.com.

JS
Jaskaran S.
Small-Business (50 or fewer emp.)
"Automated Deployment with Remote Access, Needs Better Integration"
4/5
What do you like best about PDQ Connect?

I like PDQ Connect for its automated deployments. They work on their own, which makes things easier. Plus, the automated deployment and patch enablement help keep my devices secure and up to date. The initial setup was easy too. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

I find it challenging to connect PDQ deployment with PDQ Connect, especially because it lacks packages like PDQ Deploy. There should be a smoother process to bring packages from PDQ Deploy to PDQ Connect. Also, while the initial setup was easy, it was difficult to set up on remote computers. Review collected by and hosted on G2.com.

FV
Frank v.
"Simplifies Device Management, easy to use"
4/5
What do you like best about PDQ Connect?

I like the ease of use of PDQ Connect, along with its logical setup. It gives me an instant overview of what's going on, letting me know immediately if my deployment fails or succeeds. I also appreciate the ability to create a sequence, add conditions, and integrate scripts. The feature to specifically target certain devices is a huge bonus for me. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

With PDQ Connect, when a task fails, the feedback is less understandable compared to PDQ Deploy. Also, when adding devices to a deployment, if the devices are not part of a group, you have to add them one by one instead of using a CSV file. The initial setup wasn't that difficult, apart from needing to recreate all groups again. Review collected by and hosted on G2.com.

Trisha P.
TP
Trisha P.
"Efficient Software Deployment, Needs Better Integration"
5/5
What do you like best about PDQ Connect?

I use PDQ Connect for deploying apps to agents' computers. I really like that PDQ is fast and reliable, showing the packages being deployed and the deployment time. I appreciate that we can utilize features such as checking updates that went through the device and last logged-in sessions. Instead of manually installing on each machine, I love that we can push packages to all devices remotely, which saves us time and reduces repetitive work. It ensures all devices get the same version of software installed. The initial setup was easy and quick to learn. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

Sometimes PDQ Connect deployments can fail if it takes a while to push. PDQ Connect does provide basic visibility but it can be limited compared to enterprise-grade tools. Integration with other apps such as Intune or Jira is minimal. Review collected by and hosted on G2.com.

CR
creynolds@mlindustries.com R.
"Simplifies Device Management with Intuitive Interface"
4/5
What do you like best about PDQ Connect?

I love that PDQ Connect has a great interface and is very simple and easy to use. It's fantastic how easy it is to categorize and find devices based on software, OS, brand, etc. I appreciate the vulnerability and patching features for easily finding vulnerable devices, and the integration of vulnerability management into the inventory management system, which makes it easy to find critical patches and push them out straight from PDQ Connect. It's extremely simple to create an automation to keep things up-to-date for software already managed by PDQ. The fact that it's a SaaS offering and significantly easier to manage is a big plus. I also value the ability to provide remote support to users without relying on VPN, and the initial setup was very easy, just downloading the required agent and pushing out the installer file with PDQ Inventory and Intune. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

I wish the software repository was a little bigger, or that there was some way to integrate/pull-in 3rd party software repos for management. This would greatly expand the patching and updating capabilities. Review collected by and hosted on G2.com.