I really like how easy it is to set up and maintain deployments, keep software up to date and to get a full and whole picture of our company infrastructure. PDQ Connect makes it easy to optimise the way that we deploy software to our end users and takes out an extra step of having to contact the user to perform a remote session. Instead, we're able to deploy software silently to the end user's machine which really takes the hassle out of software deployment. Review collected by and hosted on G2.com.

In the past, I have sometimes found it difficult making sure that the correct service account is used for each deployment. Once it's set up it's great but that's something I've struggled with in the past. Review collected by and hosted on G2.com.

I use PDQ Connect for app management on Windows PCs, remote commands, and remote control. It effectively updates apps that need updates, whether they're managed apps or custom apps, and provides remote assistance when needed. It helps with day-to-day tasks, and I really appreciate the deployment details post-successful or failure, as well as the ability to uninstall software from the same page and the custom package options. These features serve well as a day-to-day enabler. The switch from PDQ Deploy/Inventory to PDQ Connect was motivated by its cloud-based nature, which means it doesn't need to be on the same network, and the initial setup using Intune was very easy. Review collected by and hosted on G2.com.

Sometimes when we build the app in Intune to deploy, it scrapes the details to enroll to our PDQ Connect tenant. Only happened to one package/msi build. Review collected by and hosted on G2.com.

I really appreciate PDQ Connect's remote support feature, which has become our favorite recently, as it allows us to assist employees remotely—something we couldn't do before since we didn't have another remote access program. I like that PDQ Connect includes remote access so we don't have to buy another product just for that. It's also great for deploying and inventorying assets that aren't on our local network. The fact that it can do what PDQ Deploy does locally is a huge plus. Setting it up was extremely easy; I just had to install the client on the PC, and all functionality was ready, which saves me a lot of time day to day. Review collected by and hosted on G2.com.

The layout of packages and deployments is different than PDQ Deploy, so the setup can be a little bit different. The inventory is also a bit different and can require a bit more research to get the results we want. It would be a nice feature if we could import our local PDQ Deploy and Inventory searches or deployments to Connect. Review collected by and hosted on G2.com.

I like that I can use the deployment section to get an overview of all the devices at the same time. The UI is also pretty self-explanatory. Review collected by and hosted on G2.com.

I wish the deployment experience were a bit less crowded, and that it offered more preset integrations with Intune—for example, an option to deploy a restart of the service to force a faster sync. Review collected by and hosted on G2.com.

I can automate periodic updates and execute commands remotely, without causing any noticeable changes for the user, very easy to use. It delivers what it promises. Review collected by and hosted on G2.com.

The remote commands followed do not work very well because they do not retain the last code used. Review collected by and hosted on G2.com.

Access to devices that are not on our network is a huge benefit and advantage. Allows us to maintain and patch computers no matter where they are. Review collected by and hosted on G2.com.

The only missing feature that comes to mind is the ability to push the Connect client to a remote computer via an email link or ip address in the console. Review collected by and hosted on G2.com.

Being able to block remote input when assisting user with their devices. Also being able to push deployments and updates without interrupting my users work days. Review collected by and hosted on G2.com.

I do not dislike anything about PDQ connect. Review collected by and hosted on G2.com.

I like PDQ Connect the most because it lets me manage and update all my Windows devices from anywhere through the cloud, without needing a VPN or on-prem network. Everything works smoothly with the built-in agent, remote desktop, and vulnerability management features. The initial setup was very easy because it's cloud-based, and we just install a small agent on the Windows devices. PDQ Connect makes remote device management easy with simple software deployment, clean inventory, and built-in vulnerability management, all without needing servers or a VPN. Review collected by and hosted on G2.com.

PDQ Connect is great, but it could improve by adding macOS support, reducing feature gaps vs the on-prem version, offering more tools, supporting air-gapped networks, and making device discovery more complete. Fixing the feature gaps—like missing advanced package steps, admin tools, macOS support, device visibility, offline support, and email alerts—would make PDQ Connect a complete, more powerful, all-in-one remote management solution. Review collected by and hosted on G2.com.

I like using dynamic groups and automations to keep every device up to date, which saves time and reduces the manual labor typically associated with other software management systems like Microsoft's SCCM. Creating custom update automations is easy to set up and makes the whole process smoother. I also love using the remote desktop agent alongside PDQ Connect. Review collected by and hosted on G2.com.

Custom variables could use more work. I would also like to see the ability to add custom console log messages to packages. When I build a package with a lot of steps, it would be nice to be able to add messages that get shown live on the device record when the deployment is running. It would also be nice to see the log results of a deployment after it runs. Review collected by and hosted on G2.com.

I like how simple yet powerful PDQ Connect is. It has solved the problem of needing users who are remote to be on the VPN for me to help them troubleshoot issues. It also saves me time when deploying software. The cloud remote desktop and having PDQ Inventory and Deploy integrated into one dashboard are reasons we switched to PDQ Connect. Review collected by and hosted on G2.com.

I had trouble trying to run a command on a bunch of manually selected computers. You can't just 'right click' and run a remote command; you have to first create a deployment package, then select the computers, deploy the package, and then delete the package. I wish there were more options like we have on PDQ Inventory. Review collected by and hosted on G2.com.