Mark B.
MB
Mark B.
Enterprise (> 1000 emp.)
"Effortless IT Management with PDQ Connect"
5/5
What do you like best about PDQ Connect?

I really like the ease of use of PDQ Connect. I find using the command line to be convenient, which also matches its ease of use. The RDP and updating features are particularly valuable for keeping our equipment up to date. The switch from SCCM to PDQ Connect was primarily because it is much easier than SCCM. The initial setup was very easy, with the team getting us set up in no time. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

Nothing Review collected by and hosted on G2.com.

Kelli S.
KS
Kelli S.
Network Administrator
Mid-Market (51-1000 emp.)
"Robust, Device Management & Easy Deployment"
4.5/5
What do you like best about PDQ Connect?

I like using PDQ Connect for seeing all my devices and keeping programs up to date. I appreciate that I can use it anywhere, which is really convenient. The automations are helpful, and deployment and automations are my favorite features so far. We switched to PDQ Connect because it was more robust, and the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

I'm new so I am still working on my workflow for, let's say, a new computer into my environment. Having a template for a new PC would be helpful that we could duplicate. Review collected by and hosted on G2.com.

JH
Jin H.
End User Support Analyst
Mid-Market (51-1000 emp.)
"PDQ PowerShell Commands Make Remote Management Effortless"
4.5/5
What do you like best about PDQ Connect?

The MOST useful thing was the PDQ PowerShell commands.

You could remotely install software.

Remotely enumerate the logged in user's mapped drives.

Remotely back up their user profile for a files and settings transfer to a new laptop.

The 2nd most useful feature was the ease of software deployments. I have worked with others like Zen, Microsoft's SCCM and this easily works so much better than those products. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

Sometimes the software deployments or commands would take up to an hour to complete. Not totally sure if it was PDQ's fault but it did happen. It's more likely that we were migrating to tanium when this happened.

The PDQ PowerShell Commands are non interactive. It would be amazing if it could have an actual interactive command line powershell. Review collected by and hosted on G2.com.

JR
Jonathan R.
Cybersecurity Analyst
Mid-Market (51-1000 emp.)
"Exceptional Package Deployment and Effortless Vulnerability Management"
5/5
What do you like best about PDQ Connect?

I love the package deployment and 1 click vulnerability management. The package deployment is some of the best I have worked with throughout my 6 year career. The vulnerability management capabilities such as remedating with 1 click is something I have seen competitors try and implement and PDQ has that built in to their premium tier. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

I don't have many gripes with the software. The only quality of life feature I wish PDQ had was a better background remote access tool. The CMD and Powershell sessions are queue based as the software queues commands instead of starting a session. Review collected by and hosted on G2.com.

JH
Jason H.
Vice President
Mid-Market (51-1000 emp.)
"Essential Tool for Effortless Machine Management"
5/5
What do you like best about PDQ Connect?

Being able to view all of our company machines at a glance is extremely helpful. The ability to create custom reports allows us to focus on machines that require updates, making our workflow more efficient. Connecting to remote machines makes it simple to address any issues that arise. The software is straightforward to deploy and maintain, and we rely on it every day. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

Occasionally, it can take a while for outdated machines to be removed from PDQ. Review collected by and hosted on G2.com.

Jim S.
JS
Jim S.
Director of Information Systems
Mid-Market (51-1000 emp.)
"Fast, Intuitive, and Effortless Remote Sessions"
5/5
What do you like best about PDQ Connect?

I appreciate the program's speed and user-friendly design. I find the organization intuitive, with a smooth transition from one screen to the next. Additionally, the remote sessions are quick to set up and straightforward to use. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

The main feature I wish PDQ Connect offered is an easy way for users to connect remotely through the cloud. Other companies provide a website where remote users can log in and download a temporary client, allowing local IT staff to access and support off-site users. I would really like to see something similar available in PDQ Connect. Review collected by and hosted on G2.com.

AN
Adam N.
IT Manager
Mid-Market (51-1000 emp.)
"Great Software Deployment with Decent Remote Control Features"
5/5
What do you like best about PDQ Connect?

We like that PDQ Connect is now agent-based, which makes it work well with our remote workforce or those with laptops they take home. I appreciate the ability to create our own software packages easily with PowerShell scripts. The clean UI makes it easy to find what we're looking for. I value the support channels, such as the Discord server and YouTube channel, providing regular and useful content. The Remote Control feature, based on ISL remote, supports RDS servers and has allowed us to replace LogMeIn Central, saving us money. It's usually quite fast, and I'm confident they'll manage the occasional technical issues or outages. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

Some of the features their previous products - Deploy and Inventory - had are missing from Connect. For example: the PowerShell scanner for adding arbitrary data to asset tracking part of Connect. They have many of the missing features on their development roadmap, however. It's usually quite fast, but they do have relatively frequent technical issues or outages - growing pains I'm confident they'll get a handle on. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Enterprise (> 1000 emp.)
"Robust, Easy-to-Use Automation That Just Works"
4/5
What do you like best about PDQ Connect?

PDQ is robust, easy to use and provides extensive automation out of the box. Because PDQ Connect is a translation of the on-prem PDQ technologies, it's all battle tested and works perfectly. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

Nothing at all, I think it does exactly what it says on the tin - looks good, works well, super responsive. Not complaints, even onboarding endpoints was a cinch. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Best-in-Class Remote Monitoring and On-Demand Patching with Stellar Support"
5/5
What do you like best about PDQ Connect?

Monitoring our remote fleet as well as on the go and on-demand patching make PDQ Connect one of the best tools on the market. With the assistance of support, the performance we receive from this product is bar none! With the assistance and creation of AI tools, this makes this product so worth it! Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

With some features, the price-point is sure to have detractors. But to be honest the features as well as the assistance from support make up for the cost. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"PDQ Connect is an excellent patch management, remote support and inventory tool!"
5/5
What do you like best about PDQ Connect?

I've been a PDQ user for many years. I've used Deploy and Inventory for a long time and decided that I couldn't have the reliance on VPN anymore. We decided to use D&I to "train it's replacement" and push out the Connect client. The roadmap is pushing Connect towards feature parity with D&I. Connect works really well. Tasks executed in Connect are so much more expeditious than InTune. I love the PDQ Discord. The regulars there (like Marcel) are always very helpful.

The PDQ remote agent works well and may save us money by replacing other remote access tools. Review collected by and hosted on G2.com.

What do you dislike about PDQ Connect?

My only complaints about Connect are the features that are in Deploy and Inventory but missing in Connect. The features that matter most are on the roadmap and I look forward to them being implemented. They are bringing out new features regularly. Review collected by and hosted on G2.com.