--- title: PDQ Connect Reviews meta_title: 'PDQ Connect Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 422 reviews by the users' company size, role or industry to find out how PDQ Connect works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 422 scale: '5' date_modified: '2026-08-01' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # PDQ Connect Reviews **Vendor:** PDQ.com **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.6/5.0 **Total Reviews:** 422 ## About PDQ Connect PDQ Connect is an agent-based endpoint management solution for Windows and macOS, designed for IT administrators and sysadmins. Manage, secure, and automate endpoints across remote, hybrid, and on-site environments without requiring a VPN. Core capabilities include patch management, software deployment, remote desktop access, and vulnerability management. Patch management supports both Windows updates and third-party applications. Vulnerabilities are continuously detected and prioritized using real-world exploit activity in addition to CVSS, enabling remediation based on active risk. Real-time, event-driven automation allows IT teams to execute workflows based on device state and predefined conditions — deployments trigger the moment a condition is met, without waiting for a scheduled window. Offline device deployment queuing ensures no device is skipped regardless of connectivity at the time a deployment runs. The curated package library includes 500+ applications and scripts, sourced directly from publishers, virus-scanned, and typically updated within hours of a new release. Custom multistep packages are supported for proprietary or specialized software. Device groups and inventory provide dynamic and static targeting based on device state, installed software, and custom scan data. Native deployment logging captures failure detail without requiring custom scripts. Remote desktop access supports sessions whether or not an end user is logged in. Multi-tenant support allows IT teams managing multiple environments to operate from a single console. PDQ Connect is SOC 2 certified and includes security features including MFA, role-based access controls, encryption, and audit logging to support compliance requirements. Pricing is publicly available and supports self-service purchasing without requiring a sales call. A 14-day free trial is available with no credit card required. Founded in 2001, PDQ was built by sysadmins, for sysadmins. Backed by a support team with a 95% customer satisfaction score over the past year. Trusted by 30,000+ IT professionals worldwide. ## PDQ Connect Pros & Cons **What users like:** - Users value the **ease of use** of PDQ Connect, highlighting its simple setup and efficient management capabilities. (233 reviews) - Users appreciate the **easy software deployment** of PDQ Connect, enabling efficient management of multiple devices seamlessly. (180 reviews) - Users value the **easy deployment** capabilities of PDQ Connect, enabling efficient software management across diverse environments. (132 reviews) - Users commend the **easy setup** of PDQ Connect, facilitating swift and efficient deployment for offline support. (129 reviews) - Users value the **remote access capabilities** of PDQ Connect, enhancing support and management for off-site employees. (118 reviews) - Users value the **easy automation** of package deployments and remote assistance features provided by PDQ Connect. (111 reviews) - Reliability (98 reviews) - Users highlight the **intuitive interface and comprehensive features** of PDQ Connect, making IT management effortless and effective. (97 reviews) - Simple (89 reviews) - Users love the **easy deployment** process of PDQ Connect, making device management quick and efficient. (81 reviews) **What users dislike:** - Users note the **missing features** in PDQ Connect hinder flexibility and efficiency in administrative tasks. (110 reviews) - Users seek significant **improvements** in PDQ Connect, including better patch management and enhanced user notifications. (70 reviews) - Users note the **limited features** of PDQ Connect, particularly missing functionalities compared to its on-premises counterpart. (56 reviews) - Users report **remote access issues** primarily due to poor internet connectivity impacting support capabilities and efficiency. (35 reviews) - Users often face **deployment issues** with PDQ Connect, including difficulty distinguishing long device names and creating packages. (33 reviews) - Needs Improvement (30 reviews) - Limitations (25 reviews) - Users experience **slow performance** in PDQ Connect, especially with console updates and large filter settings. (23 reviews) - Users experience **access issues** with PDQ Connect, including UX problems and a need for improved error log functionality. (21 reviews) - Setup Complexity (21 reviews) ## PDQ Connect Reviews ### 1. Revolutionized Our Remote Support and Deployment **Rating:** 5.0/5.0 stars **Reviewed by:** Nathen E. **Reviewed Date:** February 04, 2026 **What do you like best about PDQ Connect?** I really appreciate PDQ Connect's remote support feature, which has become our favorite recently, as it allows us to assist employees remotely—something we couldn't do before since we didn't have another remote access program. I like that PDQ Connect includes remote access so we don't have to buy another product just for that. It's also great for deploying and inventorying assets that aren't on our local network. The fact that it can do what PDQ Deploy does locally is a huge plus. Setting it up was extremely easy; I just had to install the client on the PC, and all functionality was ready, which saves me a lot of time day to day. **What do you dislike about PDQ Connect?** The layout of packages and deployments is different than PDQ Deploy, so the setup can be a little bit different. The inventory is also a bit different and can require a bit more research to get the results we want. It would be a nice feature if we could import our local PDQ Deploy and Inventory searches or deployments to Connect. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect helps us manage inventory and deploy applications remotely, even outside our network. It saves us from purchasing another product for remote support. The remote access feature is crucial for assisting employees when needed, and it significantly boosts our team's support capabilities. ### 2. Clear Deployment Overview, but Crowded Layout and Limited Intune Presets **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about PDQ Connect?** I like that I can use the deployment section to get an overview of all the devices at the same time. The UI is also pretty self-explanatory. **What do you dislike about PDQ Connect?** I wish the deployment experience were a bit less crowded, and that it offered more preset integrations with Intune—for example, an option to deploy a restart of the service to force a faster sync. **What problems is PDQ Connect solving and how is that benefiting you?** It works as a remote agent for us, allowing us to manage our devices more easily. ### 3. Automate periodic updates with ease **Rating:** 5.0/5.0 stars **Reviewed by:** Luiz Augusto P. | Analista de Suporte e Infraestrutura (N2), Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about PDQ Connect?** I can automate periodic updates and execute commands remotely, without causing any noticeable changes for the user, very easy to use. It delivers what it promises. **What do you dislike about PDQ Connect?** The remote commands followed do not work very well because they do not retain the last code used. **What problems is PDQ Connect solving and how is that benefiting you?** The price is quite reasonable for what it promises. I can make integrations with some tools we use, and we haven't had any problems so far. ### 4. Remote Access Makes Patching Easy—Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2026 **What do you like best about PDQ Connect?** Access to devices that are not on our network is a huge benefit and advantage. Allows us to maintain and patch computers no matter where they are. **What do you dislike about PDQ Connect?** The only missing feature that comes to mind is the ability to push the Connect client to a remote computer via an email link or ip address in the console. **What problems is PDQ Connect solving and how is that benefiting you?** Again, remote management, patching, and access to computers that are not on our network is paramount. The automation tools make software management a breeze. ### 5. Seamless Remote Support with Non-Disruptive Deployments **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about PDQ Connect?** Being able to block remote input when assisting user with their devices. Also being able to push deployments and updates without interrupting my users work days. **What do you dislike about PDQ Connect?** I do not dislike anything about PDQ connect. **What problems is PDQ Connect solving and how is that benefiting you?** Before PDQ we had issues with our devices updating on their own. That was a rather large issue that PDQ solved for us across multiple devices at once. ### 6. Effortless Remote Device Management with a Powerful Cloud Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Ashok S. | Sr.Technical Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2026 **What do you like best about PDQ Connect?** I like PDQ Connect the most because it lets me manage and update all my Windows devices from anywhere through the cloud, without needing a VPN or on-prem network. Everything works smoothly with the built-in agent, remote desktop, and vulnerability management features. The initial setup was very easy because it's cloud-based, and we just install a small agent on the Windows devices. PDQ Connect makes remote device management easy with simple software deployment, clean inventory, and built-in vulnerability management, all without needing servers or a VPN. **What do you dislike about PDQ Connect?** PDQ Connect is great, but it could improve by adding macOS support, reducing feature gaps vs the on-prem version, offering more tools, supporting air-gapped networks, and making device discovery more complete. Fixing the feature gaps—like missing advanced package steps, admin tools, macOS support, device visibility, offline support, and email alerts—would make PDQ Connect a complete, more powerful, all-in-one remote management solution. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect to manage and update Windows devices from anywhere. It deploys software, tracks devices, and manages vulnerabilities easily without needing VPN. Initial setup is easy, enhancing remote management through a cloud-based system. ### 7. Effortless Device Management with PDQ Connect **Rating:** 4.5/5.0 stars **Reviewed by:** Pierce M. | Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about PDQ Connect?** I like using dynamic groups and automations to keep every device up to date, which saves time and reduces the manual labor typically associated with other software management systems like Microsoft's SCCM. Creating custom update automations is easy to set up and makes the whole process smoother. I also love using the remote desktop agent alongside PDQ Connect. **What do you dislike about PDQ Connect?** Custom variables could use more work. I would also like to see the ability to add custom console log messages to packages. When I build a package with a lot of steps, it would be nice to be able to add messages that get shown live on the device record when the deployment is running. It would also be nice to see the log results of a deployment after it runs. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect simplifies software installation and updates. I use dynamic groups and automations to keep devices updated easily, saving time and reducing manual labor compared to other systems like Microsoft's SCCM. ### 8. Simplifies Software Deployment, Needs More Command Options **Rating:** 4.5/5.0 stars **Reviewed by:** Bruce B. **Reviewed Date:** February 10, 2026 **What do you like best about PDQ Connect?** I like how simple yet powerful PDQ Connect is. It has solved the problem of needing users who are remote to be on the VPN for me to help them troubleshoot issues. It also saves me time when deploying software. The cloud remote desktop and having PDQ Inventory and Deploy integrated into one dashboard are reasons we switched to PDQ Connect. **What do you dislike about PDQ Connect?** I had trouble trying to run a command on a bunch of manually selected computers. You can't just 'right click' and run a remote command; you have to first create a deployment package, then select the computers, deploy the package, and then delete the package. I wish there were more options like we have on PDQ Inventory. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect for deploying software, staying updated, and remote troubleshooting without needing VPN access, saving time and simplifying the process. ### 9. Effortless Device Management and Seamless Remote Support **Rating:** 5.0/5.0 stars **Reviewed by:** Alex H. | Director of Innovation, Technology, and Media Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2025 **What do you like best about PDQ Connect?** PDQ Connect allows flexibility in our environment because it's cloud-based, easy to use, and agent-based. As our fleet of devices became more mobile, it became clear that we needed a software solution that wasn't tied to our on-prem network. PDQ Connect allows use to easily support devices off site each and every day. Onboarding new technology support specialists is also a breeze due to the clean GUI. **What do you dislike about PDQ Connect?** It's possible that PDQ Connect could be costly for some larger companies, but at our smaller size, the price is right. We are excited for the Mac OS developments that they are working on, just haven't seen them work quite yet. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect is our remote support, asset inventory, and patch management tool. Having all of these tools in one place is a huge benefit. Also, being able to automate our patch management with PDQ Connect has been a huge time saver. ### 10. Convenient Management with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Sebastian W. **Reviewed Date:** January 29, 2026 **What do you like best about PDQ Connect?** I like the built-in packages in PDQ Connect because they are very convenient. The remote support software built-in also stands out for me since it means we don't need additional software. **What do you dislike about PDQ Connect?** I think the remote management remoting into machines could be improved and streamlined. It seems a little clunky and it's not as good as some of their competitors. And I also think maybe better integrations with Azure, Intune, and stuff like that could be beneficial. The main hurdle during setup was just installing it on everything and then the dot net requirement. It would have been easier if that was built into the package instead of having to require it separately. Installing it itself tries to, but it never succeeded, which was always weird. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect gives us a central place to manage remote machines with built-in software deployment packages that accelerate our work. ### 11. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Brad E. | I, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about PDQ Connect?** I love how simple connect is to use. As a 1 man IT shop it easily allows me to install apps, schedule updates, and even remote connect! Customer support has been very helpful and responsive. **What do you dislike about PDQ Connect?** I wish it had more pre made packages for deployment. **What problems is PDQ Connect solving and how is that benefiting you?** As an IT professional, I use PDQ Connect to solve the fundamental challenges of managing a modern, distributed fleet of computers. It addresses the critical problem of maintaining visibility and control over endpoints, regardless of their location, by using a reliable agent that eliminates the need for a cumbersome VPN. This allows me to automate routine yet time-consuming tasks like software deployments and system cleanups across our entire environment. By setting up these automated workflows, I can ensure consistency and reclaim valuable time that would otherwise be spent on repetitive manual processes. The direct benefits of this approach are a significant boost in both efficiency and security. With PDQ Connect's automated workstation patching, I can proactively close security vulnerabilities by deploying pre-packaged updates as soon as they're available, hardening our defenses against threats with minimal effort. Furthermore, when issues do arise, the integrated remote desktop feature provides a seamless solution. It allows me to go from reviewing a device's inventory to launching a secure support session within the same interface, drastically reducing resolution times and streamlining my entire support workflow. ### 12. Quick, Effective Updates with an Easy-to-Administer, Great UI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about PDQ Connect?** It works! pushing 3rd party updates is quick, easy, and effective, Administering the application is easy and the UI is great. **What do you dislike about PDQ Connect?** No real downside that I am aware of at the time. **What problems is PDQ Connect solving and how is that benefiting you?** It's solving the problem of easy third party application patching. This was a big issue for us, as we did not have a streamlined way of doing this. PDQ connect has solved this problem and gives us peace of mind that our environment is patched and more secure. ### 13. Effortless Deployment and Intuitive Web Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Jim M. | IT Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2025 **What do you like best about PDQ Connect?** The ability to touch systems without relying on the user to be connected to our network. The web interface is smooth and simple to navigate. I was able to custom packages in a matter of minutes to start deploying them. I use it everyday, all day. The remote desktop component means I can disable Microsoft RDP and still touch my machines. **What do you dislike about PDQ Connect?** The lack of information when a package fails is a little hard to work with. I'd like to see if that can be expanded into more than a Taskxxxxxx failed message. **What problems is PDQ Connect solving and how is that benefiting you?** My monthly patching window is more successful since users can be anywhere. Remote assistance is faster and easier for both end users and techs. Automations keep the mundane apps up to date faster. ### 14. Outstanding Experience from Start to Finish **Rating:** 5.0/5.0 stars **Reviewed by:** Forrest C. | Technology Director, Enterprise (> 1000 emp.) **Reviewed Date:** December 27, 2025 **What do you like best about PDQ Connect?** I truly appreciate not having to maintain another onsite server running a complex program like SCCM. PDQ is much more straightforward and simply gets the job done. I’m impressed by how quickly updates and software packages are delivered to endpoints—usually within seconds instead of hours. The interface is intuitive and user-friendly. Most importantly, whenever I have a question, the support team has been very responsive and helpful. **What do you dislike about PDQ Connect?** My main concern with PDQ is more of a feature request than a problem. When I remote into a computer, I would prefer if the end user did not have the ability to abruptly terminate the connection. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ has now fully taken over the management of all my computer endpoints, completely replacing SCCM in my workflow. ### 15. Streamlined Software Management and Effortless Troubleshooting **Rating:** 5.0/5.0 stars **Reviewed by:** Ronald C. | Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2025 **What do you like best about PDQ Connect?** I like PDQ Connect's single pane of glass dashboard for software and inventory management, as it provides ease of use when updating software versions. The quick acquisition of the agent within the dashboard is helpful for onboarding. I also enjoy the RDP capabilities for screen sharing and troubleshooting, which increase the speed at which we troubleshoot user issues and roll out software packages. The initial setup was pretty simple and straightforward. **What do you dislike about PDQ Connect?** N/A **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect provides a single pane of glass dashboard for software and inventory management, making it easy to update software versions. It speeds up troubleshooting and software rollouts with quick agent acquisition and RDP capabilities. ### 16. PDQ Connect: Streamlined Endpoint Management and Effortless Offboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge C. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about PDQ Connect?** PDQ Connect streamlines real‑world endpoint lifecycle management for us: we use it as a reliable command channel during Autopilot workflows (e.g., enabling printer installs), and we can perform clean device decommissioning by removing PDQ artifacts as part of a standardized offboarding checklist. **What do you dislike about PDQ Connect?** Forced agent/certificate rotations create avoidable disruption. The October 2025 certificate change required us to update all agents by a hard deadline; older agents risked breaking, which drove urgent coordination and extra work. **What problems is PDQ Connect solving and how is that benefiting you?** Endpoint lifecycle standardization (from onboarding to offboarding) PDQ Connect gives us a consistent way to find and remove device artifacts during offboarding (Connect agent/device entries), alongside Intune/Entra and TeamViewer clean‑up. This eliminates stale objects, improves license hygiene, and reduces drift across tools. Benefit: Cleaner directories and inventories mean faster future deployments and fewer “mystery” endpoints to chase. ### 17. Speedy, Comprehensive Endpoint Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Johan B. | Information Technology Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about PDQ Connect?** I like PDQ Connect for its comprehensive set of features and the large library of software packages. The speed of operation is impressive and was a key reason for choosing it over Intune for endpoint software management. I also found the initial setup to be very easy. **What do you dislike about PDQ Connect?** I experience occasional delays in device scan updates or the admin console data not being up to date. I'm also looking forward to software package parity for macOS. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect for endpoint management, live inventory data, software deployment and patching, and remote access. ### 18. Intuitive, Cost-Effective Management Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua P. **Reviewed Date:** January 21, 2026 **What do you like best about PDQ Connect?** I love the value of PDQ Connect, with its incredible capabilities for such a great price. I love that the interface is thoughtfully designed, and the UI/UX provides an easy and intuitive experience. I don't need to spend a lot of time learning the admin interface, which allows me to focus more on developing scripts and pushing updates. The initial setup is very easy, and I have been using PDQ Connect for 15 years at many different organizations, and it is always an extremely helpful and powerful tool. I love it. **What do you dislike about PDQ Connect?** PDQ Connect could easily create and integrate more 'Inventory' features to track people, software, licensing, etc. Documentation could also be integrated. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect to manage remote locations lacking central tools, inventory devices, recommend hardware updates, keep apps current, and troubleshoot. The interface is intuitive, saving me time to focus on scripts and updates. ### 19. Streamlines Endpoint Management with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Eric V. **Reviewed Date:** February 03, 2026 **What do you like best about PDQ Connect?** I really appreciate the simplicity in deploying software and managing endpoints with ease using PDQ Connect. It allows us to manage our endpoints flawlessly through device inventory, PDQ remote desktop, and installing apps packages including package automation. We can build an apps package for our end users, and they deploy automatically with little to no IT input, which makes things extremely simple. The initial setup was very easy, and everything else works flawlessly. **What do you dislike about PDQ Connect?** When using automation, the applications will install no matter if the application is installed already. It would be nice if it could check to see if the applications are already installed before installing them again. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect allows us to manage endpoints flawlessly using device inventory and remote desktop. We build app packages that deploy automatically with minimal IT input, simplifying software deployment and endpoint management. ### 20. PDQ Connect Makes App Deployment and Updates Fast and Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about PDQ Connect?** PDQ Connect makes deploying and updating apps very simple compared to working with Intune. It is also a lot faster compared to the speed Intune deploys apps. **What do you dislike about PDQ Connect?** There's not a whole lot I don't like about PDQ Connect. This is not a huge knock against them, but there have been some apps I was surprised to not find in their pre-built app catalog. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect solves the hassle of having to deploy an app from Intune and wait for an extremely long period of time to find out if the app deployed successfully. ### 21. Intuitive Management with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2025 **What do you like best about PDQ Connect?** I find PDQ Connect easy to use and understand. Even when I'm trying to do something new, it's typically intuitive to come up with a solution. I also appreciate its very good documentation and instructions. When trying to get Connect to do things we haven't done in the past, I can easily find documentation that explains how to do it. It frequently has videos related to it, which is nice. The initial setup was very easy and some settings automatically transferred over since we were already familiar with PDQ. I also like how it allowed us to remotely access computers that were not on site, and include computers that were not connected to our domain. Plus, we were able to get rid of some additional tools because PDQ Connect stands alone very well. **What do you dislike about PDQ Connect?** Searching for specific software isn't as simple as it should be. I still haven't found a way to search for every software that is installed on my network. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect to manage updates, inventory, and remote access across computers, even those not on-site or domain-connected. It's intuitive with excellent documentation, replacing other tools and enhancing our management capabilities. ### 22. PDQ Delivers Exceptional Value and Powerful Remote Management **Rating:** 5.0/5.0 stars **Reviewed by:** Loren N. | Director of Technology Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about PDQ Connect?** I love PDQ. We previously used a competitor whose remote support and management offerings were very limited. For only a slightly higher annual cost, PDQ delivered significantly more value across the board. The ability to deploy scripts, packages, and configuration options with ease has been a complete game changer for our environment. Having clear visibility into what is being pushed to our networked PCs and Macs gives us far more confidence and control over our systems. The tools are powerful yet intuitive, which has drastically improved our efficiency and reduced the time spent on repetitive tasks. PDQ’s remote management and automation capabilities allow us to troubleshoot, update, and maintain endpoints quickly without disrupting users. The insight we gain into device status, software inventory, and deployment results makes managing our network far more proactive instead of reactive. Overall, PDQ has elevated how we support and manage our endpoints. It’s a robust, well-designed solution that delivers exceptional value and continues to exceed expectations. Implementation was fast and simple, their team is always there to support and guide you when needed, after you use their features a few times you already become an expert it seems, we use this product all of the time and we have even given our fiscal team an account to remote help users in our district. Integration was seamless, these guys know what they are doing! **What do you dislike about PDQ Connect?** Honestly, there isn't much I would change. I do wish it offered more options for a PXE boot system, but I understand that they have another excellent product designed specifically for that purpose. **What problems is PDQ Connect solving and how is that benefiting you?** When deploying scripts to upgrade our Windows 10 machines to Windows 11, I find it very straightforward to implement the required changes remotely. The process is reliable and just works as expected. Additionally, there are numerous options available for each step along the way, which is incredibly helpful and makes the entire upgrade process much smoother. ### 23. Cloud-Based Device Management Made Easy, But Missing Some On-Prem Features **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew D. | Systems Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about PDQ Connect?** The tool serves many functions typically found in RMM solutions, such as deploying software, tracking inventory, and providing remote assistance to employees who are not on site. It is capable of managing devices through the cloud, meaning there is no need for Active Directory or for devices to be on the same network. This approach eliminates the need for an internal server to handle software updates and allows remote devices to stay updated without requiring a VPN connection. **What do you dislike about PDQ Connect?** Some essential features available in the on-premises version are not yet present in Connect, such as Powershell scanning and WMI. However, there are alternative approaches to address these gaps, though they do demand some careful thought and planning. **What problems is PDQ Connect solving and how is that benefiting you?** End user devices can be compared to a bowl of fruit—if left unattended for too long, they can become outdated. Sometimes, devices are turned off for extended periods and miss important OS updates. For example, a salesperson’s laptop might not receive updates before they head out on a trip. This tool is able to detect such devices and apply the necessary updates as soon as they come online. Additionally, it allows you to generate reports on these devices, which can be used to keep executives informed about potential risks and to show how frequently sales staff are actually using their devices. ### 24. Powerful, yet easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about PDQ Connect?** PDQ Connect has a simple and intuitive interface. It is also is able to use both command prompt and powershell languages. It can deploy small or very large installation files whether the devices are on the network or just connected to the internet. The remote desktop is a great feature to help admins troubleshoot issues with an end user. Also, the customer support has been very helpful during my time using different features of the software. **What do you dislike about PDQ Connect?** While the user interface is easy to use, there are some inconsistencies from one part of the software to the others. Sometimes, something simple like a "delete" button shows up in different places on the Devices, Packages, Automations, Reports, Scanners, Custom Fields, and Variables tab. Also, there is no easy way to customize the size, arrangement, or sorting of your columns with a template that can be applied to all or some of the viewing screens at once. And while the software is powerful, it does have some issues with deployments, connectivity with devices, customer support response times, etc. **What problems is PDQ Connect solving and how is that benefiting you?** The main thing I use PDQ Connect for is installing and updating software for a specific department in our organization. I also use it to remote into other devices so that I can help end users troubleshoot an issue. ### 25. Effortless Endpoint Management with PDQ Connect **Rating:** 5.0/5.0 stars **Reviewed by:** Lewis H. **Reviewed Date:** January 05, 2026 **What do you like best about PDQ Connect?** I like the device configurations and patching features in PDQ Connect, as they allow for easy device management. It's valuable because it fits well with our environment. Being able to see every device's configurations, names, and serial numbers on demand in a nice web portal is great, and it's amazing when used alongside our asset management software. Plus, switching to PDQ Connect because it's web-based and always accessible has been a big benefit. The initial setup was extremely easy. **What do you dislike about PDQ Connect?** I really do miss the PowerShell scripting that you can do with the on-premise versions. They could improve the scanner features against the endpoints, such as add PowerShell scanning. More official packages from a wider range of vendors could be good too. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect for managing endpoints and automating patching, which saves me from manual tasks. It offers easy device management, visibility into configurations, and integrates well with our asset management software. ### 26. PDQ Inventory & Deploy in the Cloud—Easy Remote Access and Device Updates **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2026 **What do you like best about PDQ Connect?** Its PDQ Inventory and Deploy but in the Cloud. Allowing you to see connect to computers off the network as we know have more and more people working remote, this is great. We can also remote into users computers without them having to connect to the VPN when off site. Connect is pretty easy to get the hand of and keep devices updated. **What do you dislike about PDQ Connect?** because it is cloud, sometimes something like remoting into a computer takes a bit longer then if it was local but this is expected. having to pay but again I wouldn't expect a solution like this to be free. **What problems is PDQ Connect solving and how is that benefiting you?** being able to connect to computers that are off the cooperate network (users working from home). not having to manage a local server to install PDQ Inventory and deploy on. ### 27. PDQ Connect - transformed ability to track environment and get software to users **Rating:** 4.5/5.0 stars **Reviewed by:** Wade A. | Sr. Network Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2025 **What do you like best about PDQ Connect?** MACOS support is in beta so one of my biggest dislikes of needing another solution for those is on its way to be solved. Combine with SimpleMDM for locking enterprise devices down as well. **What do you dislike about PDQ Connect?** Linux support is still lacking. iOS is handled through SimpleMDM (separate product) wondering if there is integration with SimpleMDM for single pane inventory of devices. **What problems is PDQ Connect solving and how is that benefiting you?** Device management, ease of management for technicians. Deploying software, and potentially patch management in the future. ### 28. Intuitive and Time-Saving Deployment Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Grace M. **Reviewed Date:** December 31, 2025 **What do you like best about PDQ Connect?** I like PDQ Connect because of the ease of software deployments and how I can push software to many devices with just one package, making it hands-free. It saves me time and is more user-friendly and intuitive compared to NinjaOne. The initial setup was fairly easy, which was a nice plus. **What do you dislike about PDQ Connect?** I would like to know who the last users of the device were. It would also be nice to have the option to search a device by the user's first or last name on top of the current search criteria. I would like to manage Windows updates better, and I would love the ability to lock the user's keyboard and mouse as an option in a remote session. Would be nice to have options for the interface not just black **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect eases software deployments and saves me time by allowing me to deploy many devices with one software or a package hands-free. ### 29. Excellent Cloud Patching and Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2025 **What do you like best about PDQ Connect?** The software stands out for its ease of use, quick patching capabilities, and straightforward management of both software and scripts. Transitioning from on-premises patching with PDQ Deploy & Inventory to a cloud-based solution was seamless, and the agent-based control makes daily operations very convenient. We initially used PDQ Deploy to roll out agents, though group policy was also available for on-premises users. We rely on the software every day to keep our endpoints updated. While we haven't needed to use the Remote Support feature yet, I am confident it will be invaluable when the need arises. PDQ customer support has consistently responded to our questions promptly, and I can't emphasize enough how smooth the implementation process was. **What do you dislike about PDQ Connect?** It lacks certain features that are available in PDQ Inventory, such as Powershell scanners. **What problems is PDQ Connect solving and how is that benefiting you?** Being able to patch and manage remote users or devices which are otherwise inaccessible from our LAN segment. The automations available have benefited us immensely and saved us lots of time otherwise spent manually patching systems. ### 30. Great Product. **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan . | Field Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about PDQ Connect?** Super easy to create automation and to push out updates and patches to remote devices anywhere in the world. **What do you dislike about PDQ Connect?** Creating dynamic groups is a bit hard at first until you get the hang of it. Possible some prebuilt filters, or even just way to auto create groups for software/install vs not installed and not have to make two at the same time. **What problems is PDQ Connect solving and how is that benefiting you?** Helps me keep all app up to date though my entire fleet, and if we ever need to push a new app to even a subset of users it quick and easy. ### 31. Seamless Monitoring and Deployment Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan D. **Reviewed Date:** December 28, 2025 **What do you like best about PDQ Connect?** I use PDQ Connect for remotely monitoring computers and deploying applications. Its interface is simple and easy to learn. The errors and feedback it provides are informative, which is really helpful. The deployment of the software and the agent management is mostly seamless. I also use PDQ Connect with other tools, and they all go hand in hand to make my organization work. We switched from using PDQ Deploy and Inventory to the SAAS version to make things easier, and the initial setup was easy enough. I can't fault what we use it for and it does the job well. **What do you dislike about PDQ Connect?** Logging in with multiple forms of authentication can be tedious. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect helps me remotely monitor computers and deploy applications. It proactively alerts me to low disk space, aiding in preventing work disruptions. Its simple interface and informative error feedback make it easy to use, and its deployment and agent management are seamless. ### 32. Effortless Remote Management with PDQ Connect **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin A. | Senior Vice President and Director ICT Infrastructure **Reviewed Date:** January 29, 2026 **What do you like best about PDQ Connect?** I like PDQ Connect's ability to see and control all devices no matter where they are. I'm really impressed that it can perform the same great tasks as the original on-prem solutions without compromising functionality when moving to the cloud. The remote control feature is a huge feature we love. The setup was easy, and I'd rate my likelihood to recommend it as a 10 out of 10. **What do you dislike about PDQ Connect?** During the remote control session, it would be good if we could identify the individual technician working on a user's PC. Currently, it only allows us to customize the company name. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect brings remote users under the same control as on-premises ones, which was a big issue with our previous setup. I love being able to see and control all devices no matter their location. ### 33. Familiar Deploy & Inventory Experience, Now Seamlessly in the Cloud **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about PDQ Connect?** My favorite thing about Connect is that it retains the familiarity of Deploy and Inventory, while also making it accessible in the cloud. **What do you dislike about PDQ Connect?** There isn’t much to dislike here. PDQ clearly put a lot of time and effort into this product, and it shows. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect has offered more scalability when it comes to managing remote devices. While we’ve had workarounds in the past to mitigate some of these challenges, Connect has proven to be an all-in-one solution for remote device management. ### 34. Simplifies Remote Endpoint Management and Enables Cloud-First IT Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about PDQ Connect?** What I like most about PDQ Connect is that it combines the simplicity and power of PDQ Deploy and Inventory with true cloud-based reach. It allows us to manage, patch, and troubleshoot endpoints regardless of location without relying on VPNs. This gives us consistent visibility and control over remote devices while reducing infrastructure complexity and improving operational efficiency. **What do you dislike about PDQ Connect?** So far, we haven’t encountered any major issues. The platform has been stable and easy to adopt. As with any newer cloud platform, there are some features still evolving, but nothing that has negatively impacted our day-to-day operations. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect fills a critical gap in our systems management tooling by enabling secure, reliable remote management of endpoints regardless of network location. This solves several specific challenges we were facing as we transition to a cloud-first environment: ### 35. Automated Deployment with Remote Access, Needs Better Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Jaskaran S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about PDQ Connect?** I like PDQ Connect for its automated deployments. They work on their own, which makes things easier. Plus, the automated deployment and patch enablement help keep my devices secure and up to date. The initial setup was easy too. **What do you dislike about PDQ Connect?** I find it challenging to connect PDQ deployment with PDQ Connect, especially because it lacks packages like PDQ Deploy. There should be a smoother process to bring packages from PDQ Deploy to PDQ Connect. Also, while the initial setup was easy, it was difficult to set up on remote computers. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect to deploy software and connect remotely when out of the office. It automates deployments and patches, keeping devices secure and up to date. ### 36. Simplifies Device Management, easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Frank v. **Reviewed Date:** December 24, 2025 **What do you like best about PDQ Connect?** I like the ease of use of PDQ Connect, along with its logical setup. It gives me an instant overview of what's going on, letting me know immediately if my deployment fails or succeeds. I also appreciate the ability to create a sequence, add conditions, and integrate scripts. The feature to specifically target certain devices is a huge bonus for me. **What do you dislike about PDQ Connect?** With PDQ Connect, when a task fails, the feedback is less understandable compared to PDQ Deploy. Also, when adding devices to a deployment, if the devices are not part of a group, you have to add them one by one instead of using a CSV file. The initial setup wasn't that difficult, apart from needing to recreate all groups again. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect allows us to manage devices not on the company network, offers ease of use, and provides instant deployment feedback. It lets me create sequences with conditions and scripts, and target specific devices, improving overall management. ### 37. Efficient Software Deployment, Needs Better Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Trisha P. **Reviewed Date:** December 23, 2025 **What do you like best about PDQ Connect?** I use PDQ Connect for deploying apps to agents' computers. I really like that PDQ is fast and reliable, showing the packages being deployed and the deployment time. I appreciate that we can utilize features such as checking updates that went through the device and last logged-in sessions. Instead of manually installing on each machine, I love that we can push packages to all devices remotely, which saves us time and reduces repetitive work. It ensures all devices get the same version of software installed. The initial setup was easy and quick to learn. **What do you dislike about PDQ Connect?** Sometimes PDQ Connect deployments can fail if it takes a while to push. PDQ Connect does provide basic visibility but it can be limited compared to enterprise-grade tools. Integration with other apps such as Intune or Jira is minimal. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect to deploy apps to agents' computers efficiently, solving issues with software reinstallation. It saves time by remotely pushing packages to devices, ensuring uniform software versions. PDQ is fast and reliable, providing features like checking updates and session logs. ### 38. Simplifies Device Management with Intuitive Interface **Rating:** 4.0/5.0 stars **Reviewed by:** creynolds@mlindustries.com R. **Reviewed Date:** December 23, 2025 **What do you like best about PDQ Connect?** I love that PDQ Connect has a great interface and is very simple and easy to use. It's fantastic how easy it is to categorize and find devices based on software, OS, brand, etc. I appreciate the vulnerability and patching features for easily finding vulnerable devices, and the integration of vulnerability management into the inventory management system, which makes it easy to find critical patches and push them out straight from PDQ Connect. It's extremely simple to create an automation to keep things up-to-date for software already managed by PDQ. The fact that it's a SaaS offering and significantly easier to manage is a big plus. I also value the ability to provide remote support to users without relying on VPN, and the initial setup was very easy, just downloading the required agent and pushing out the installer file with PDQ Inventory and Intune. **What do you dislike about PDQ Connect?** I wish the software repository was a little bigger, or that there was some way to integrate/pull-in 3rd party software repos for management. This would greatly expand the patching and updating capabilities. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect makes it easy to review inventory, deploy and maintain software, and provide remote support. Vulnerability management integrated with inventory helps find and deploy patches easily, and automation simplifies keeping software up-to-date. ### 39. A Useful tool that JUST WORKS **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about PDQ Connect?** PDQ connect is taking the best parts of PDQ deploy and Inventory and moving it to a proper cloud platform so management of remote machines is much simpler. They tools allow for more complex software deployment in an intuitive and affordable platform. PDQ has added so many great features that allow for grouping and analysis of the machines you manage. We have been able to use PDQ to solve a lot of very trivial issues that have take a lot of time in the past. **What do you dislike about PDQ Connect?** I wish there was a company portal for end users to self install software. With this it would be a complete platform for us. **What problems is PDQ Connect solving and how is that benefiting you?** Software deployment to remote users who do not connect to our internal network. It allows us to deploy complex software packages that require multiple steps or dependencies in a one click fashion. We can use it to run powershell scripts and report back. ### 40. Revolutionized Remote Management, Lightweight & Fast **Rating:** 4.5/5.0 stars **Reviewed by:** Jason J. | Desktop Support Specialist II **Reviewed Date:** December 23, 2025 **What do you like best about PDQ Connect?** I love how PDQ Connect feels like a natural modern revolution compared to PDQ Deploy and Inventory. The biggest win for us has been the ability to manage our remote and hybrid workforce without the headache of a VPN. I really appreciate the clean interface and how lightweight the agent is. The speed at which it executes commands is impressive, and it's reliable and fast. It has significantly reduced our 'vulnerability window' by not having to wait for devices to connect to the local network to patch them. I enjoy the zero-effort remote management and like how it connects quickly. **What do you dislike about PDQ Connect?** Restarting a failed install. PDQ Deploy could remember what steps it had already executed and would start from the failed step. Now you have to clone the package and disable the steps. They are working on improving it, but that is one feature I miss. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect to manage our remote and hybrid workforce without a VPN. It reduces vulnerability windows by patching off-network devices quickly, and provides zero-effort remote management with a clean interface and impressive speed. ### 41. Seamless Updates with Remote Flexibility **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan P. **Reviewed Date:** December 23, 2025 **What do you like best about PDQ Connect?** I like the ease of use and ease of deployment with PDQ Connect. I also appreciate that we don't need an on-premise solution to handle deployments, which means our endpoints can be pretty much anywhere and still get updates. Additionally, the remote capabilities are great; they give us the ability to access computers even if they have a slower internet connection and see where devices are concerning updates. The initial setup was probably one of the easiest software setups I've experienced, and the support team has been very helpful during remote sessions. **What do you dislike about PDQ Connect?** I would say that it would be nice to maybe see some new feature sets. I'm not sure exactly which ones, but if anything, I would say some more predefined, application suites that we can push, update, maybe best practices, and things like that. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect to keep our computers up to date with third-party software, report on groups effectively, and deploy updates efficiently without on-premise solutions. It allows remote access to keep devices updated regardless of their location. ### 42. A Solid Upgrade to an Already Great Toolset **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2025 **What do you like best about PDQ Connect?** We’ve been using PDQ for years, and it’s still one of the best IT purchases I’ve made. PDQ Connect adds remote support and vulnerability scanning to an already solid set of tools, which makes day-to-day management a lot easier. It fits nicely into how we already work with PDQ, and it’s been genuinely useful rather than feeling like extra fluff. Overall, it’s a great addition to the PDQ lineup and something we’re glad we rolled out. **What do you dislike about PDQ Connect?** The main downside to PDQ Connect is that it’s agent-based, which is different from the older PDQ tools and can take some getting used to. That said, given everything it can do, especially for remote systems, the tradeoff makes sense. **What problems is PDQ Connect solving and how is that benefiting you?** We previously relied on a third-party remote management tool, and PDQ Connect allowed us to eliminate that entirely. Being able to handle remote access and management directly within PDQ simplified our setup, and having one less vendor to deal with is always a win. ### 43. Easy and Powerful Remote Management Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Stephen T. | Trust IT Manager **Reviewed Date:** December 23, 2025 **What do you like best about PDQ Connect?** I like being able to deploy to any device that's connected to the internet, regardless of whether they're at work or at home. If they're online, we can push applications to them. Having a remote desktop client is great too. It's particularly beneficial for us as my team isn't physically present at all sites, and some staff work from home, so being able to remote desktop in to support them is useful. Also, the initial setup of PDQ Connect was easy. **What do you dislike about PDQ Connect?** I'm used to PDQ Inventory and Deploy, and PDQ Connect has much fewer features. Not being able to organize packages into folders is frustrating. It's inconvenient not being able to scan devices with custom PowerShell; there's a workaround, but it's more work than just supplying the PowerShell. I really wish there was a self-service install option so clients could log into a portal and choose the applications they want installed on their laptops, and then PDQ sends them. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect for deploying and keeping applications up to date remotely, which is crucial as my team isn't present at all site locations. It allows us to support staff working from home without recalling devices, thanks to its internet connectivity and remote desktop features. ### 44. Simple yet Powerful IT Systems Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2025 **What do you like best about PDQ Connect?** Its a single pane of glass to view and manage our entire IT estate. It has flexible and easy to use automations, package deployment, dynamic device groupings based on system attributes and custom system scanners to look for files/folders and registry entries. All in all compared to our previous solution, PDQ has set a new bar on what we expect from our ECM/Asset management systems. **What do you dislike about PDQ Connect?** I have already submitted a few improvements I'd like to see such as the ability with patch management to "tier" the roll out of Windows updates (i.e apply "latest" patch to "group 1" and apply patch n-1 to "group 2") I have also requested agent native "toast" notifications to inform end users what changes are occurring on their machines - there is a current work around with PS plugin "Burnt Toast" but this always has to run under the user profile so is not ideal for stream lined package deployment **What problems is PDQ Connect solving and how is that benefiting you?** The management of an IT landscape that covers multiple continents by a small team of 4 IT staff. PDQ is helping us by streamlining and standardizing software deployment, initial system builds and vulnerability remediation. ### 45. Effortless Software Updates and Network Management **Rating:** 5.0/5.0 stars **Reviewed by:** George A. **Reviewed Date:** December 22, 2025 **What do you like best about PDQ Connect?** I like how PDQ Connect makes it easier to keep track of all the computers on a network and the software they have. It streamlines the process of upgrading software patches and managing updates. I find it allows me to update packages effortlessly and is generally easier to use compared to other methods. It's extremely intuitive and easy to use, which saves me a lot of time. I also appreciate that it's easier to deploy packages and troubleshoot, and it operates a lot faster. The initial setup was very easy, with helpful videos and resources. Overall, I'd always give it a 10 when recommending to others. **What do you dislike about PDQ Connect?** Nothing! It keeps improving! **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect simplifies upgrading software patches, makes it easier to track computers on a network, and saves time on package deployment and troubleshooting. It's easy to use and intuitive, which makes managing updates and keeping everything in check much simpler. ### 46. The most responsive and accurate system we have implemented to date. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about PDQ Connect?** That it lives up to it's name. It's incredibly fast, particularly when it comes to host updates and deployments. It's been a wonderful tool to use when triaging issues related to security patches and software rollbacks in our environment. We use it in our day to day, and are currently considering recommending it to other partners in our sphere. Deployment is easy as well, both through our automated images and through the application itself if we have to do it manually. I can't speak about customer support, because we really haven't needed to reach out to them apart from renewal. **What do you dislike about PDQ Connect?** We do wish reporting was easier in PDQ, especially in regards to software inventory. Software inventory has been very challenging in our environment, with our other platforms just not cutting it. PDQ is very good with it, but generating actionable reports has been a little difficult. We've tried to refine our processes, but essentially, we have frozen the system for getting us a report before. That's about the only thing I think could be more robust. **What problems is PDQ Connect solving and how is that benefiting you?** Automated software deployment, patch management and updates. ### 47. Seamless Remote Deployment with PDQ Connect **Rating:** 5.0/5.0 stars **Reviewed by:** Michael C. **Reviewed Date:** December 22, 2025 **What do you like best about PDQ Connect?** I appreciate how much PDQ Connect resembles PDQ Deploy, which we use daily, making it easy to switch between other PDQ software. Having used PDQ Inventory and Deploy, I'm familiar with these applications, and PDQ Connect feels like Deploy, making it straightforward to start using and set up packages. The initial setup was a breeze; once we figured out the portal and got the client installed on test devices, it was easy to push packages and build deployments. Also, PDQ Connect fills a need we had without a solution before this, which is great. **What do you dislike about PDQ Connect?** The only real issue with PDQ Connect is the inability to import our existing packages from our PDQ Deploy package library. I would love for some way to import some things and possibly modify anything that has network pathing including in any install steps, so that we can bring some things over without needing to rebuild our library in another app. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect to update remote Windows devices and push software without needing a VPN, simplifying the process for users on varied internet connections. ### 48. Managing Endpoints Anywhere, No VPN Headaches **Rating:** 5.0/5.0 stars **Reviewed by:** Cam L. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about PDQ Connect?** What we like best about PDQ Connect is how fast and intuitive it makes endpoint management. The ability to rapidly deploy software to devices—whether they’re remote or in the office—makes a real difference in our day-to-day operations. The web interface is quick, responsive, and easy to navigate, and the product is extremely simple to implement with multiple deployment methods supported right out of the box. Being able to remote into machines directly from the deployment interface is a huge time saver and greatly improves troubleshooting and support efficiency. **What do you dislike about PDQ Connect?** One area for improvement in PDQ Connect is user-to-device visibility. While you can search by username to see the last logged-on user, that doesn’t always reliably identify the intended target device for a software deployment. Having additional device metadata—such as the Active Directory Description field—available under Devices would greatly improve accuracy and usability. Another enhancement that would be beneficial is real-time visibility into deployment progress. Being able to view deployment steps and output as they run, rather than only after the deployment has completed, would make troubleshooting faster and more efficient. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect solves the challenge of efficiently deploying and maintaining a large and diverse software library across our environment. As a multi-disciplinary engineering firm, onboarding new systems used to be time-consuming and manual. PDQ Connect has dramatically reduced that effort by allowing us to reliably and securely deploy software and automate updates directly from the cloud—without the need for a VPN. This has been a game changer for our team, streamlining our processes, improving consistency, and freeing up time to focus on higher-value work. We love PDQ and how much simpler it has made managing our endpoints. ### 49. Effortless Inventory and Deployment with PDQ Connect **Rating:** 5.0/5.0 stars **Reviewed by:** julia k. | Director, TSC, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about PDQ Connect?** PDQ Connect has significantly streamlined our day-to-day operations. Inventory management, remote access, and software deployment are all intuitive and efficient, and the platform has been a game changer compared to our previous setup. Before PDQ, our inventory lived in Excel spreadsheets, which was difficult to maintain and easy to fall out of date. PDQ Connect brought everything into one place and made managing devices far more reliable and scalable. **What do you dislike about PDQ Connect?** There isn’t much to dislike, but one feature enhancement would make the experience even better: the ability to take action on devices directly from reporting views. For example, when reviewing a Windows 10 report, I can easily identify devices that are no longer in circulation. Being able to delete or retire those devices directly from the report—rather than navigating elsewhere—would make cleanup and inventory hygiene even more efficient. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect solves the challenge of fragmented and manual device management. Previously, our inventory tracking lived in spreadsheets, software deployment required hands-on effort, and remote support wasn’t centralized. This made it difficult to maintain accurate data, respond quickly to issues, and scale our support efficiently. By consolidating inventory management, remote access, and software deployment into a single, cloud-based platform, PDQ Connect has dramatically improved our operational efficiency. We now have real-time visibility into our devices, can deploy and update software with minimal effort, and support users remotely without jumping between tools. The result is less manual work, fewer errors, faster response times, and more confidence that our device data is accurate and actionable. ### 50. Effortless Software Management and Remote Control **Rating:** 5.0/5.0 stars **Reviewed by:** Rodney N. | Information Systems Director **Reviewed Date:** December 22, 2025 **What do you like best about PDQ Connect?** I really appreciate how PDQ Connect lets us install and keep software up to date, automatically installing the latest versions, and especially how it informs us of vulnerabilities. The Remote Control feature is a major resource and it has saved us tons of time by eliminating unnecessary travel to different sites. The software is easy to use, and their support is top notch, helping us figure out many ways to solve problems using PDQ Connect's capabilities. Plus, the initial setup was super simple as it allowed us to import all our on-premise data seamlessly. **What do you dislike about PDQ Connect?** One thing we miss from the on-prem version of PDQ Deploy and Inventory is seeing the printers installed on computers. We used that many times to find which computers had which printers and were able to push out new ones when devices were changed out. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect to install and update software and address vulnerabilities. It allows quick remote control access, saving travel time and providing support without being on-site. - [View PDQ Connect pricing details and edition comparison](https://www.g2.com/products/pdq-connect/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+20%3A35%3A22+-0500&secure%5Bsession_id%5D=c51ffa46-1296-443c-9fb9-fedcf8bb6ec1&secure%5Btoken%5D=40593287634a596bbb34b7df3068d9b101e0e659e7e97a839621600e7083e6ac&format=llm_user) ## PDQ Connect Integrations - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) ## PDQ Connect Features **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Generative AI** - AI Text Summarization **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Maintenance** - Remote Reboot - Remote Printing **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Security Management** - Incident Reports - Security Validation - Compliance **Security** - Data Encryption - Compliance **Device Support** - Multi-Platform Support - Cross-Platform **Performance** - Reporting ## Top PDQ Connect Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,924 reviews) - [Action1](https://www.g2.com/products/action1/reviews) - 4.9/5.0 (1,155 reviews) - [Patch My PC](https://www.g2.com/products/patch-my-pc/reviews) - 4.8/5.0 (727 reviews)