--- title: PDQ Connect Reviews meta_title: 'PDQ Connect Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 424 reviews by the users' company size, role or industry to find out how PDQ Connect works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 424 scale: '5' date_modified: '2026-08-14' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # PDQ Connect Reviews **Vendor:** PDQ.com **Category:** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 424 ## About PDQ Connect PDQ is an endpoint management platform designed for IT administrators and sysadmins. Manage, secure, and automate endpoints across remote, hybrid, and on-site environments. Manage your organization's Windows and macOS machines from a central platform designed to make the grind of everyday IT workflows seamless and the thorny why-the-hell-isn’t-this-working issues easier to diagnose. Core capabilities include patch management, vulnerability remediation, remote desktop access and monitoring, and software deployment. In short, the stuff you actually tell us to build. Just look at our Discord. Vulnerabilities are continuously detected and prioritized using real-world exploit activity in addition to CVSS, enabling remediation based on real, not theoretical, business risk. Patch both Windows OS and over 1,000 Windows and macOS packages from a hand-built library sourced directly from publishers, virus-scanned, stripped of nonsense, and typically updated within hours of a new release. PDQ pre-built workflows and automations are running within minutes of onboarding, but most of our sysadmins combine custom multistep packages, advanced PowerShell scanners, dynamic device groups, vulnerability automations, and a community-shared script library to create an end-to-end system tailor-built for their situation, reducing what was once days into minutes. And for when all else fails, PDQ ships with a native device-level diagnostics and a remote desktop tool that fires up quickly to help you diagnose, fix, and move on, whether you’re dealing with an x64 Lenovo or an ARM Macbook Pro. Multi-tenant support allows IT teams managing multiple environments to operate from a single console. Real-time, event-driven automation allows IT teams to execute workflows based on device state and predefined conditions — deployments trigger the moment a condition is met, without waiting for a scheduled window. Offline device deployment queuing ensures no device is skipped regardless of connectivity at the time a deployment runs. And where compliance, regulatory, or org policy requires, PDQ’s core deployment and patching capabilities can also be deployed as an on-premise, agentless solution. PDQ is SOC 2 certified and includes security features including MFA, role-based access controls, encryption, and audit logging to support compliance requirements. Pricing is publicly available and supports self-service purchasing without requiring a sales call. A 14-day free trial is available with no credit card required. ## PDQ Connect Pros & Cons **What users like:** - Users value the **ease of use** of PDQ Connect, highlighting its simple setup and efficient management capabilities. (233 reviews) - Users appreciate the **easy software deployment** of PDQ Connect, enabling efficient management of multiple devices seamlessly. (180 reviews) - Users value the **easy deployment** capabilities of PDQ Connect, enabling efficient software management across diverse environments. (132 reviews) - Users commend the **easy setup** of PDQ Connect, facilitating swift and efficient deployment for offline support. (129 reviews) - Users value the **remote access capabilities** of PDQ Connect, enhancing support and management for off-site employees. (118 reviews) - Users value the **easy automation** of package deployments and remote assistance features provided by PDQ Connect. (111 reviews) - Reliability (98 reviews) - Users highlight the **intuitive interface and comprehensive features** of PDQ Connect, making IT management effortless and effective. (97 reviews) - Simple (89 reviews) - Users love the **easy deployment** process of PDQ Connect, making device management quick and efficient. (81 reviews) **What users dislike:** - Users note the **missing features** in PDQ Connect hinder flexibility and efficiency in administrative tasks. (110 reviews) - Users seek significant **improvements** in PDQ Connect, including better patch management and enhanced user notifications. (70 reviews) - Users note the **limited features** of PDQ Connect, particularly missing functionalities compared to its on-premises counterpart. (56 reviews) - Users report **remote access issues** primarily due to poor internet connectivity impacting support capabilities and efficiency. (35 reviews) - Users often face **deployment issues** with PDQ Connect, including difficulty distinguishing long device names and creating packages. (33 reviews) - Needs Improvement (30 reviews) - Limitations (25 reviews) - Users experience **slow performance** in PDQ Connect, especially with console updates and large filter settings. (23 reviews) - Users experience **access issues** with PDQ Connect, including UX problems and a need for improved error log functionality. (21 reviews) - Setup Complexity (21 reviews) ## PDQ Connect Reviews ### 1. Effortless Package Deployment and Powerful Remote Management **Rating:** 5.0/5.0 stars **Reviewed by:** Brian D. | CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2025 **What do you like best about PDQ Connect?** I find the pre-installed software packages extremely useful for deploying the latest product versions. Rolling out packages to clients is both quick and straightforward. Creating custom packages is also simple, as you can clone existing ones to use as a starting point. The option to run commands directly on client machines, whether through the command line or Powershell, is a feature that sets this solution apart from many other RMM tools. Deploying agents to devices is also very straightforward. The automated package deployment feature is truly a game changer. For example, with the recent wave of critical browser patches, we can automatically deploy updates to clients as soon as they are identified. Additionally, it's possible to stage these deployments to specific groups first for testing, if desired. **What do you dislike about PDQ Connect?** Connect does provide the ability to remote connect to client desktops, but an additional agent needs to be installed on the client and a viewer installed on the admin's PC in order to use that feature. Most other RMMs that we have used has that capability built in. The Connect product has much of the same capabilities that their Deploy product has with one downside. If a package deployment fails, there is not ability in Connect to restart the deployment from the failed step. This requires going into the package and disable the initial steps that have already been completed and then run the package again. Not a show stopper, but coming from a D&I environment, it is definitely a function that admins would like to have. **What problems is PDQ Connect solving and how is that benefiting you?** We moved from the Deploy & Inventory product as many of our managed endpoints are no longer on premise. Having similar funcitonality to deploy software or patches to endpoints no matter where they are, has been a godsend. ### 2. Almost All-in-One Solution That Simplifies Our Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** David K. | IT Systems Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2025 **What do you like best about PDQ Connect?** The best part about PDQ Connect is the versatility of the tools available and how easy they are to access. Prior to picking up this software there were certain tasks that would require 3 different websites/pieces of software, but now they live under one roof. **What do you dislike about PDQ Connect?** So far the biggest thing we have been anticipating is a more well rounded MacOS integration, though I know it is in the works. The biggest issue we ran into was when we had to reinstall an updated version of the remote management console on all our machines, but PDQ did everything to make that as seamless as possible. **What problems is PDQ Connect solving and how is that benefiting you?** Connect provides us with a nearly comprehensive overview of all our endpoints in a single place, and it also enables us to automate software distribution and updates. Previously, we relied on a manual process for software updates, but now the process is almost completely hands-off. This shift has freed up our time, allowing us to dedicate more attention to other areas of our department that previously received less focus. ### 3. Effortless Endpoint Management and Seamless Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer B. | IT Help Desk Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about PDQ Connect?** I really like how easy it is to manage endpoints and perform remote support with PDQ Connect. The interface makes it easy to do updates and patching without disrupting the user. It also integrates seamlessly with other tools we use, which makes managing everything from a single platform much more efficient. **What do you dislike about PDQ Connect?** The only area I see that could use improvement on is the occasional lag in deploying large updates across multiple machines. This can slow the workflow down especially when you need to get the updates done quickly across a lot of machines. The other thing is some of the advanced features can be a bit overwhelming for beginners to ultimately understand fully how they work. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect has been a huge help in streamlining IT management tasks. It solves the problem of having to manually update software on each individual machine. The ability to deploy patches remotely without needing to visit each machine individually saves time and reduces the risk of security vulnerabilities! Additionally, remote support is so much easier, allowing us to solve technical problems without disrupting the user. ### 4. Comprehensive Remote Support Tools for Laptops and Desktops **Rating:** 5.0/5.0 stars **Reviewed by:** Noah S. | IT Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about PDQ Connect?** We use PDQ every day for remote support as well as for managing both laptops and desktops. Adding new systems or removing old ones is very simple—just install PDQ on the new devices and delete outdated ones from device management on the PDQ website. We've also been using it to push major software updates that would otherwise require us to go and manually input credentials before installing, saving a lot of time. The program is intuitive enough that I have never needed to contact customer support, so I can't comment on that aspect. However, the fact that I haven't needed any assistance so far is definitely a positive sign! **What do you dislike about PDQ Connect?** My main concern with this product is the absence of certain logging features during deployments and when executing commands. For instance, if a deployment times out, you are notified of the timeout. However, when you run a command that completes successfully, you only receive a message like "Code 0: Passed," without any additional results or logs from the successful command. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect has enabled us to actively monitor and support our organization's systems with a lot less hassle than some other programs. ### 5. PDQ PowerShell Commands Make Remote Management Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Jin H. | End User Support Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2025 **What do you like best about PDQ Connect?** The MOST useful thing was the PDQ PowerShell commands. You could remotely install software. Remotely enumerate the logged in user's mapped drives. Remotely back up their user profile for a files and settings transfer to a new laptop. The 2nd most useful feature was the ease of software deployments. I have worked with others like Zen, Microsoft's SCCM and this easily works so much better than those products. **What do you dislike about PDQ Connect?** Sometimes the software deployments or commands would take up to an hour to complete. Not totally sure if it was PDQ's fault but it did happen. It's more likely that we were migrating to tanium when this happened. The PDQ PowerShell Commands are non interactive. It would be amazing if it could have an actual interactive command line powershell. **What problems is PDQ Connect solving and how is that benefiting you?** Remote management is number one. The ability to send commands remotely without disrupting the user is very helpful. ### 6. Reliable Remote Management with Easy Deployment **Rating:** 5.0/5.0 stars **Reviewed by:** Peter W. | IT Infrastructure Support Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about PDQ Connect?** I use PDQ Connect for app management on Windows PCs, remote commands, and remote control. It effectively updates apps that need updates, whether they're managed apps or custom apps, and provides remote assistance when needed. It helps with day-to-day tasks, and I really appreciate the deployment details post-successful or failure, as well as the ability to uninstall software from the same page and the custom package options. These features serve well as a day-to-day enabler. The switch from PDQ Deploy/Inventory to PDQ Connect was motivated by its cloud-based nature, which means it doesn't need to be on the same network, and the initial setup using Intune was very easy. **What do you dislike about PDQ Connect?** Sometimes when we build the app in Intune to deploy, it scrapes the details to enroll to our PDQ Connect tenant. Only happened to one package/msi build. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect for app management on Windows PCs and remote commands. It updates apps in need of updates and provides remote assistance as required. It's cloud-based, so it doesn't need to be on the same network. ### 7. Simplifies Software Deployment, Needs More Command Options **Rating:** 4.5/5.0 stars **Reviewed by:** Bruce B. **Reviewed Date:** February 10, 2026 **What do you like best about PDQ Connect?** I like how simple yet powerful PDQ Connect is. It has solved the problem of needing users who are remote to be on the VPN for me to help them troubleshoot issues. It also saves me time when deploying software. The cloud remote desktop and having PDQ Inventory and Deploy integrated into one dashboard are reasons we switched to PDQ Connect. **What do you dislike about PDQ Connect?** I had trouble trying to run a command on a bunch of manually selected computers. You can't just 'right click' and run a remote command; you have to first create a deployment package, then select the computers, deploy the package, and then delete the package. I wish there were more options like we have on PDQ Inventory. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect for deploying software, staying updated, and remote troubleshooting without needing VPN access, saving time and simplifying the process. ### 8. Powerful, yet easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about PDQ Connect?** PDQ Connect has a simple and intuitive interface. It is also is able to use both command prompt and powershell languages. It can deploy small or very large installation files whether the devices are on the network or just connected to the internet. The remote desktop is a great feature to help admins troubleshoot issues with an end user. Also, the customer support has been very helpful during my time using different features of the software. **What do you dislike about PDQ Connect?** While the user interface is easy to use, there are some inconsistencies from one part of the software to the others. Sometimes, something simple like a "delete" button shows up in different places on the Devices, Packages, Automations, Reports, Scanners, Custom Fields, and Variables tab. Also, there is no easy way to customize the size, arrangement, or sorting of your columns with a template that can be applied to all or some of the viewing screens at once. And while the software is powerful, it does have some issues with deployments, connectivity with devices, customer support response times, etc. **What problems is PDQ Connect solving and how is that benefiting you?** The main thing I use PDQ Connect for is installing and updating software for a specific department in our organization. I also use it to remote into other devices so that I can help end users troubleshoot an issue. ### 9. Efficient Software Deployment, Needs Better Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Trisha P. **Reviewed Date:** December 23, 2025 **What do you like best about PDQ Connect?** I use PDQ Connect for deploying apps to agents' computers. I really like that PDQ is fast and reliable, showing the packages being deployed and the deployment time. I appreciate that we can utilize features such as checking updates that went through the device and last logged-in sessions. Instead of manually installing on each machine, I love that we can push packages to all devices remotely, which saves us time and reduces repetitive work. It ensures all devices get the same version of software installed. The initial setup was easy and quick to learn. **What do you dislike about PDQ Connect?** Sometimes PDQ Connect deployments can fail if it takes a while to push. PDQ Connect does provide basic visibility but it can be limited compared to enterprise-grade tools. Integration with other apps such as Intune or Jira is minimal. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect to deploy apps to agents' computers efficiently, solving issues with software reinstallation. It saves time by remotely pushing packages to devices, ensuring uniform software versions. PDQ is fast and reliable, providing features like checking updates and session logs. ### 10. Revolutionized Remote Management, Lightweight & Fast **Rating:** 4.5/5.0 stars **Reviewed by:** Jason J. | Desktop Support Specialist II **Reviewed Date:** December 23, 2025 **What do you like best about PDQ Connect?** I love how PDQ Connect feels like a natural modern revolution compared to PDQ Deploy and Inventory. The biggest win for us has been the ability to manage our remote and hybrid workforce without the headache of a VPN. I really appreciate the clean interface and how lightweight the agent is. The speed at which it executes commands is impressive, and it's reliable and fast. It has significantly reduced our 'vulnerability window' by not having to wait for devices to connect to the local network to patch them. I enjoy the zero-effort remote management and like how it connects quickly. **What do you dislike about PDQ Connect?** Restarting a failed install. PDQ Deploy could remember what steps it had already executed and would start from the failed step. Now you have to clone the package and disable the steps. They are working on improving it, but that is one feature I miss. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect to manage our remote and hybrid workforce without a VPN. It reduces vulnerability windows by patching off-network devices quickly, and provides zero-effort remote management with a clean interface and impressive speed. ### 11. Managing Endpoints Anywhere, No VPN Headaches **Rating:** 5.0/5.0 stars **Reviewed by:** Cam L. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about PDQ Connect?** What we like best about PDQ Connect is how fast and intuitive it makes endpoint management. The ability to rapidly deploy software to devices—whether they’re remote or in the office—makes a real difference in our day-to-day operations. The web interface is quick, responsive, and easy to navigate, and the product is extremely simple to implement with multiple deployment methods supported right out of the box. Being able to remote into machines directly from the deployment interface is a huge time saver and greatly improves troubleshooting and support efficiency. **What do you dislike about PDQ Connect?** One area for improvement in PDQ Connect is user-to-device visibility. While you can search by username to see the last logged-on user, that doesn’t always reliably identify the intended target device for a software deployment. Having additional device metadata—such as the Active Directory Description field—available under Devices would greatly improve accuracy and usability. Another enhancement that would be beneficial is real-time visibility into deployment progress. Being able to view deployment steps and output as they run, rather than only after the deployment has completed, would make troubleshooting faster and more efficient. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect solves the challenge of efficiently deploying and maintaining a large and diverse software library across our environment. As a multi-disciplinary engineering firm, onboarding new systems used to be time-consuming and manual. PDQ Connect has dramatically reduced that effort by allowing us to reliably and securely deploy software and automate updates directly from the cloud—without the need for a VPN. This has been a game changer for our team, streamlining our processes, improving consistency, and freeing up time to focus on higher-value work. We love PDQ and how much simpler it has made managing our endpoints. ### 12. Seamless Navigation and Lightning-Fast Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about PDQ Connect?** Navigating the application is smooth and intuitive. The response time is impressively fast when searching for packages or machines. I really appreciate the feature that allows grouping machines together, it’s extremely useful. Creating a new package is also quite straightforward, and the feedback option is excellent, as it notifies me when a device’s deployment has either completed or failed. From what I’ve seen, many other IT staff members seem to appreciate these features as well. The ability to view all screens using the remote desktop tool is phenomenal. **What do you dislike about PDQ Connect?** I have a few suggestions for improvement. For instance, it would be helpful to have a drop-down menu that offers suggested next arguments when creating a package, especially for steps involving PowerShell. Additionally, I think it would be beneficial if the deployments page could reload incrementally to provide live feedback, so I wouldn't have to refresh the page manually. However, that last point is just a minor quibble. **What problems is PDQ Connect solving and how is that benefiting you?** Without PDQ available, deployment of software updates would be a large time-consuming effort. The software showing when it was last online gives a great bit of information as to when I could expect the machine to take certain updates and allocate time to get with the end users for certain updates. I also frequently use the remote desktop application and without that, basic troubleshooting tasks might be a little more difficult. ### 13. Efficient Patching with Minor Glitches **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel S. **Reviewed Date:** December 22, 2025 **What do you like best about PDQ Connect?** I like the dashboard most. It is very easy to find exactly what I need with just a few mouse clicks. Also, the granularity that is included in creating a dynamic group has been invaluable to our team. Instead of using GPOs to push out software and such to machines, I have been able to create dynamic groups that reference the DN of machines that are in specific OUs. Then, I have packages that are setup to go to these dynamic groups so that machines get only what they require. This has been nice for our general user base as well as our IT folks who may need a few more tools than most people. The initial setup was very smooth, from our first test deployment to our deployment at scale. PDQ Connect made the most sense for our remote machines. **What do you dislike about PDQ Connect?** I have found that PDQ Connect sometimes has problems working with pre-installed software. For example, PDQ Connect does have deployments set up for Adobe Reader. However, if Adobe Reader is already installed on a machine, I have seen it unable to patch Adobe Reader. The workaround has been to uninstall the current version, then install the latest release using PDQ Connect. This issue will likely go away as we use PDQ to set up new machines, but for machines that are already deployed, this has been a small headache. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect helps me patch Windows machines that aren't always connected to our LAN, ensuring sensitive data isn't at risk due to outdated software. It allows dynamic grouping for targeted updates, making patching efficient for both general users and IT needs. ### 14. Comprehensive Device Management Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan D. **Reviewed Date:** January 09, 2026 **What do you like best about PDQ Connect?** I like that PDQ Connect is one place to get everything solved. It lets me install and update software, check for updates a computer needs, and even restart them. I can track the location of devices, see where they've been connected from, who's using them, and when. It also offers remote access if needed, and that's always helpful. It's very easy to use, which makes it a breeze to manage devices. **What do you dislike about PDQ Connect?** Sometimes writing custom deployments is a little bit difficult to figure out, especially with install codes. It's not necessarily an issue with PDQ Connect specifically; it's just something we have to figure out as we go. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect for managing devices, updating and installing software, checking issues, and remote access. It helps me keep systems up to date securely, track their locations, and resolve software installation issues quickly. ### 15. Challenges with Remote Deployment, Solid Inventory Management **Rating:** 3.5/5.0 stars **Reviewed by:** Linas S. **Reviewed Date:** December 22, 2025 **What do you like best about PDQ Connect?** I like that PDQ Connect allows me to manage and deploy software to users who don't come into the office often. The agent really helps by letting me see when a user is online and view their inventory. The remote desktop functionality seems to work well too. **What do you dislike about PDQ Connect?** Deploying software remotely with PDQ Connect's remote agent is very challenging. I spent 3 weeks working with support just to find out that removing a step from the package installation was the solution. Also, I have a hard time deploying the agent for PDQ Connect, which is why I'm still using Spiceworks. The initial setup was easy for the server but the agent is very difficult to get installed on remote users. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect to manage and deploy software to remote users, allowing me to see when a user is online and view their inventory. ### 16. PDQ Connect in use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about PDQ Connect?** PDQ Connect has simplified remote device management for us. The interface is straightforward and user-friendly, which makes navigation easy. Deploying multiple programs to several devices at once has been extremely beneficial for our company. We've also begun using it to manage Windows updates on our servers. **What do you dislike about PDQ Connect?** Implementation was not the worst but there are some software packages that were a challenge to get working correctly. I wish there was more verbose logging during the installs for some of the longer installs. It would help with troubleshooting especially if you end up waiting for the install to time out. **What problems is PDQ Connect solving and how is that benefiting you?** We have PC's in offices and in the field across the country. PDQ has helped us keep everyone on the same versions of software to prevent compatibility issues. This was a huge win for us. ### 17. Intuitive and Powerful, Yet Needs Reporting Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Mike C. **Reviewed Date:** December 22, 2025 **What do you like best about PDQ Connect?** I find PDQ Connect intuitive to use and appreciate its powerful and flexible software deployments. I like the large built-in software package library and am particularly pleased with the automated software updates feature. The initial setup was very easy, and we were up and running within an hour of starting our trial. It's also a simple but powerful tool for managing our endpoints, regardless of the network they are connected to. **What do you dislike about PDQ Connect?** Reporting needs some work. The reporting module is very basic. Ensuring endpoints are up to date (compliance) is also an area that needs some attention. If a deployment fails there's no mechanism to force it to run again. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect gives us a simple to use but powerful tool for managing our endpoints regardless of their network. ### 18. PDQ Connect is agent based and solved all of my problems with remote workers **Rating:** 5.0/5.0 stars **Reviewed by:** Michael B. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about PDQ Connect?** Agent based, can deploy software to remote workers as long as they are online. Easy to install and deploy packages. User onboarding is a breeze now. Dealing with support has been effortless but rarely needed, even when using PDQ Connect daily we rarely run into problems. **What do you dislike about PDQ Connect?** Hard to think of one, but I would say sometimes difficult to deploy custom executables. **What problems is PDQ Connect solving and how is that benefiting you?** Remote workers don't always connect with VPN, can deploy software to them regardless. As long as they are online, we can deploy software or patches. ### 19. All-in-One Solution for Endpoint Management **Rating:** 4.5/5.0 stars **Reviewed by:** Brent M. **Reviewed Date:** January 02, 2026 **What do you like best about PDQ Connect?** I like that PDQ Connect provides a single source of truth for our equipment regardless of their location, which is really helpful for keeping track of everything. I appreciate the ease with which I can remotely connect to off-site equipment. Also, the initial setup of PDQ Connect was pretty easy, especially for on-site installs, making the transition smooth. **What do you dislike about PDQ Connect?** I think there could be more clarity or filtering on the information about failed deployments. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect to track our on-site and off-site equipment and connect remotely with ease. It provides a single source of truth for our equipment, enhancing our inventory and remote support capabilities. ### 20. 3rd party to manage all software. **Rating:** 4.5/5.0 stars **Reviewed by:** Marc L. | Technical Advisor (SysAdmin backup), Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2025 **What do you like best about PDQ Connect?** Ease of Use: Simple, intuitive interface with quick learning curve Ease of Implementation: Fast setup, minimal configuration required Customer Support: Responsive, knowledgeable, and helpful team Frequency of Use: Ideal for daily patching and deployment tasks Number of Features: Comprehensive tools for deployment, inventory, and automation Ease of Integration: Seamless with Active Directory and scripting workflows Helpdesk Value: Great tool for the helpdesk — streamlines support and troubleshooting tasks **What do you dislike about PDQ Connect?** Would be nice to have a check internet speed when deploying in PDQ Connect to skip machine running off mobile cell device. **What problems is PDQ Connect solving and how is that benefiting you?** Vulnerabilities that can be address right away. Deployment of software package by PDQ and by us. ### 21. Effortless to Use with Fast, Wide-Ranging Updates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2025 **What do you like best about PDQ Connect?** It's very easy to use. The speed at which updates are applied, as well as the range of software and patches that can be applied, are all great points. **What do you dislike about PDQ Connect?** Nothing really comes to mind in terms of issues. We did have a few hiccups when it came to deploying and configuring the remote software, but those were quickly cleared up. **What problems is PDQ Connect solving and how is that benefiting you?** Before we had PDQ Connect, we had to manually deploy updates and patches each morning. Having a solution that solves that issue, as well as being integrated with remote support software is great. ### 22. Effortless Deployment with Ready-Made Packages **Rating:** 5.0/5.0 stars **Reviewed by:** Marko K. | Senior Deskside Support Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about PDQ Connect?** Ease of use, ease of deployment, premade packages for most common applications **What do you dislike about PDQ Connect?** creating new depoyment packages is sometimes little bit difficult and requires multiple tries to make it work **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect assists us in ensuring our devices remain up to date with software updates and patching. Also gives us insight on software inventory on our devices. ### 23. Easy Deployment and Automation, But Device Naming Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about PDQ Connect?** The agent is easy to deploy, which I really appreciate. Additionally, having built-in, out-of-the-box Windows update automation is a definite advantage. **What do you dislike about PDQ Connect?** When deploying the agent to devices with names longer than 15 characters, it becomes difficult to distinguish between them. The only way to tell which device is which is by using the IP address or MAC address, which is not very convenient. **What problems is PDQ Connect solving and how is that benefiting you?** We are transitioning from another device management tool and required a solution that enables us to deploy software to servers in addition to handling patch management. ### 24. Effortless Setup, Excellent Asset Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about PDQ Connect?** I truly appreciate PDQ Connect's straightforward and intuitive interface which makes setup incredibly easy, as evidenced by our seamless deployment of the PDQ Agent using Intune. The patch management feature is particularly outstanding; it's a set-it-and-forget-it solution that runs without issues, significantly simplifying our processes. I value the out-of-the-box functionality for software updates that integrates seamlessly with very few third-party products that it doesn't already update, which emphasizes its compatibility and efficiency. What stands out most is the simplicity with which I can roll out new or updated apps through the portal, which is unmatched by any other product we've used. This level of ease and reliability makes PDQ Connect a key component in our asset management and updating needs. **What do you dislike about PDQ Connect?** I would like to see some of the features from PDQ Inventory and PDQ Deploy rolled out, such as failed deployments restarting from the step that they failed from. **What problems is PDQ Connect solving and how is that benefiting you?** PDQ Connect simplifies patch management and asset organization, requiring minimal oversight. It ensures software updates work seamlessly, reducing manual intervention and keeping systems efficient. ### 25. Effortless and User-Friendly Deployment Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Landon S. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about PDQ Connect?** PDQ is very easy to use and straightforward. **What do you dislike about PDQ Connect?** Sometimes during a deployment, the process will fail and it doesn't always give you a reason. You retry and it still fails. **What problems is PDQ Connect solving and how is that benefiting you?** It allows us to remote into pc's and laptops that we can't always get to. ### 26. Reach out and touch machines with PDQ Connect **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about PDQ Connect?** Remote Assistant Tool for connecting to machines **What do you dislike about PDQ Connect?** Lack of knowledge base and forums. Often when I can't get a custom package to deploy correctly I don't feel there is enough means of self-teaching to learn how to do it. PDQ Support is great but I don't want to bother them with every little question. **What problems is PDQ Connect solving and how is that benefiting you?** Our users are 25% remote and PDQ Connect allows me to reach out and touch their machines as if they were local. ### 27. PDQ Connect - updated and managing computers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2025 **What do you like best about PDQ Connect?** When deploying new machines, I can quickly install and configure all the required software on the computer. **What do you dislike about PDQ Connect?** Sometimes a package will not install, and trying to figure out the fix can be tricky. **What problems is PDQ Connect solving and how is that benefiting you?** The problem it initially solved for me was being able to patch and manage computers that were not connected to our network. Now it is also allowing me to remotely control my computers if the situation requires it. ### 28. Efficient Deployment with a User-Friendly Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Dave L. | Systems & Network Administrator **Reviewed Date:** December 22, 2025 **What do you like best about PDQ Connect?** I like PDQ Connect's patch deployment feature. The package library provided makes it quick and easy to find and deploy packages. I also found the initial setup to be very easy. **What do you dislike about PDQ Connect?** I don't like the package deployment error messages and pre-defined software groups. **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect for deploying apps, remote management, and patch management. The quick deployable packages and package library make it easy to find and deploy software. ### 29. Feature-Rich and Efficient, But New Deployment UI Needs Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about PDQ Connect?** Simple to deploy and it does it's job very well. Plus it's very feature rich so you can push software and scripts but also have reports for things that need to be addressed. Also, the automation feature really allows for less manual package pushes and that leads to fewer things getting missed by our helpdesk. **What do you dislike about PDQ Connect?** The new UI for deployments groups deployments which is a bit too general for my taste. It would be nice if we could toggle it between the old and then new UI. **What problems is PDQ Connect solving and how is that benefiting you?** It makes deploying software, tools, and configurations very easy. I can get a custom package spun up and deployed in minutes for a proof of concept, it's very easy to use and makes remote management much easier. ### 30. Effortless Security and Software Management **Rating:** 5.0/5.0 stars **Reviewed by:** Heather R. | Senior Service Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about PDQ Connect?** I like how easy PDQ Connect is to use. The initial setup was very easy. It works perfectly for us. **What do you dislike about PDQ Connect?** It will not sync packages from PDQ Deploy **What problems is PDQ Connect solving and how is that benefiting you?** I use PDQ Connect for remote access, software installation, inventory, and security. It solves security concerns and ensures timely software installation. ### 31. Remote Access Made Easy, But Needs Bulk Delete Option **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2025 **What do you like best about PDQ Connect?** It makes remoting into devices much easier and it allows us into remote into devices that aren't on our local network, which helps during remote learning days! **What do you dislike about PDQ Connect?** I wish that it was possible to bulk abort deployments. **What problems is PDQ Connect solving and how is that benefiting you?** Automating software updates and providing remote access tools ### 32. PDQ Connect - Time and Sanity Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about PDQ Connect?** Great at deploying software and updates to computers on and off domain. Also being able to track software versions and deploy updates automatically to out of date machines is very helpful. **What do you dislike about PDQ Connect?** Some of the features from Deploy and Inventory haven't made it do connect yet. For example, the powershell scanning feature. **What problems is PDQ Connect solving and how is that benefiting you?** Being able to connect remotely to our servers and workstations. Updating software and tracking the software versions on all of our servers and workstations. - [View PDQ Connect pricing details and edition comparison](https://www.g2.com/products/pdq-connect/reviews?filters%5Bsentiment_snippet%5D=2104152&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A27%3A22+-0500&secure%5Bsession_id%5D=bba470e5-3918-4f12-81a5-18706f501fbb&secure%5Btoken%5D=bda67c22745013b3cf4eced8dc5e236ba52f5a4d8304be7fe417db2f6b7a79cd&format=llm_user) ## PDQ Connect Integrations - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OneLogin](https://www.g2.com/products/onelogin/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) ## PDQ Connect Features **Additional Functionality** - Alerts/Notifications - Patch Prioritization - Status Tracking - Audit Management - Network Wide Management - Remote Access/Control - Remote Monitoring & Management - Vulnerability Scanning - Activity Tracking - Policy Management - Remote Update/Installation - IT Asset Tracking - Approval Process Control - Automatic Patch Deployment - Access Controls/Permissions - Customization - Dashboard - Patch Testing - Support Ticket Management - Automatic Scans - Active Directory Integration - Compliance Management - Application Management - API - Risk Assessment - Scheduling - Reporting & Statistics - Maintenance Scheduling - Generative AI - Real-Time Updates - Usage Tracking/Analytics - AI Copilot - Patch Management - Third-Party Integrations - Server Monitoring - Real-Time Reporting - Event Logs - Service Level Agreement (SLA) Management **Additional Functionality** - Search/Filter - Risk Management - Generative AI - Alerts/Notifications - Compliance Management - Third-Party Integrations - Certificate Assessment - API - Incident Management - Automated Containment - Real-Time Data - Vulnerability Scanning - Monitoring - Policy Management - Asset Discovery - Penetration Testing - Runtime Container Security - Activity Dashboard - Security Auditing - Issue Tracking - Threat Intelligence - Patch Management - Endpoint Management - Collaboration Tools - Vulnerability Management - Goal Setting/Tracking - Vulnerability Assessment - Asset Tagging - Assessment Management - Access Controls/Permissions - AI Copilot - Vulnerability/Threat Prioritization - Vulnerability Protection - Risk Assessment - Reporting/Analytics - SQL Injections **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Generative AI** - AI Text Summarization **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Maintenance** - Remote Reboot - Remote Printing **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Security Management** - Incident Reports - Security Validation - Compliance **Security** - Data Encryption - Compliance **Device Support** - Multi-Platform Support - Cross-Platform - Video Support **Performance** - Reporting **Additional Functionality** - Remote Monitoring & Management - AI Copilot - SSL Security - File Transfer - Two-Factor Authentication - Single Sign On - Compliance Management - Collaboration Tools - Summary Reports - Activity Dashboard - Chat/Messaging - Generative AI - Session Transfer - Remote Update/Installation - Audit Trail - Customizable Branding - Server Monitoring - Real-Time Updates - Troubleshooting - Real-Time Monitoring - Workflow Management - Multiple User Accounts - Multi-Channel Communication - CRM - Surveys & Feedback - Activity Tracking - Self Service Portal - API - Support Ticket Management - Access Controls/Permissions - Remote Access/Control - User Management - Customizable Reports - Real-Time Notifications - Video Conferencing - Diagnostic Tools - Third-Party Integrations - Reporting/Analytics ## Top PDQ Connect Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,953 reviews) - [Action1](https://www.g2.com/products/action1/reviews) - 4.9/5.0 (1,167 reviews) - [Patch My PC](https://www.g2.com/products/patch-my-pc/reviews) - 4.8/5.0 (727 reviews)