Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Collection Manager"
4/5
What do you like best about PDCflow?

Software is very user friendly this also makes training new users easy. Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

I feel there need to be some reporting updates. When a debtor has a recurring payment on a cc that is about to expire. This would make it easier for my collectors to go ahead and make contact vs. waiting until it has processed and declined Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Always relevant info and training."
5/5
What do you like best about PDCflow?

I like the training emails that keep us compliant. Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

I am not sure that I have any complaints. Review collected by and hosted on G2.com.

Response from Dawn Updike of PDCflow
Edit edit

Thank you for leaving a review. We are happy to hear that you find value in our training materials and resources.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Ease of use"
5/5
What do you like best about PDCflow?

Very easy to fill out forms, email the customer and ease of payment plans Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

So far there hasn't been anything that I have disliked about the program. Review collected by and hosted on G2.com.

Verified User in Executive Office
AE
Verified User in Executive Office
Small-Business (50 or fewer emp.)
"Great integration for Beyond!"
5/5
What do you like best about PDCflow?

We got all-in-one with Dakcs software and PDCFlow! We got ARM/Collections software integrated to an user-friendly payment proccesing software. We get support from a great team! Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

None really, may be kind of slow to reflect payments in Beyond side, but the payment processing is a smooth process. Review collected by and hosted on G2.com.

Matt S.
MS
Matt S.
Co-Founder
Small-Business (50 or fewer emp.)
"Smooth and flexible company to work with"
5/5
What do you like best about PDCflow?

Easy of use. Company system is simple and transactions are processed quickly. Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

Platform could be better branded. There are limitations on the branding. Review collected by and hosted on G2.com.

JC
John C.
C
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Fantastic Product. Professional service."
5/5
What do you like best about PDCflow?

Intuitive and easy to use. Chargebacks are much lower. Customers are happier. Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

The customer service is tooooooooo good. Review collected by and hosted on G2.com.

Response from Dawn Updike of PDCflow
Edit edit

Hi John, thank you for the review! We are happy to hear you are happy and most importantly that your customers are happier!

Rash C.
RC
Rash C.
VP operations/collections
Mid-Market (51-1000 emp.)
"pdcflow great integration"
4.5/5
What do you like best about PDCflow?

We benefit from the ease of use and integration within the Dakcs collection software. Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

Reporting could use some upgrades. At times we find it difficult to Balance all the statements to different vendors Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"PDCflow is easy to use and a great collection tool."
5/5
What do you like best about PDCflow?

The best part about it, ...Easy to use and great support team. Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

What I dislike is the transaction fees charged. Review collected by and hosted on G2.com.

Verified User in Law Practice
CL
Verified User in Law Practice
Small-Business (50 or fewer emp.)
"Great as an integrated or stand-alone service!"
5/5
What do you like best about PDCflow?

The integration with our Collections software (Beyond by DAKCS) is amazingly functional and time saving. Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

The new portal is a little bit clunky still, but I really where it seems to be headed. Review collected by and hosted on G2.com.

BK
Bill K.
Small-Business (50 or fewer emp.)
"Helpful Friendly and a Pleasure To Work With"
5/5
What do you like best about PDCflow?

The staff at PDCFlow are helpful, friendly and do whatever they can to make your experience easy and efficient. Online access capabilities are state of the art, thorough and easy to complete. Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

As with anything financial, the process requires a lot of paperwork, though it is a necessity. Review collected by and hosted on G2.com.