How I was able to customize the services to what we needed Review collected by and hosted on G2.com.

Customers unable to put their address when filling out credit card information (better protection and rate) Review collected by and hosted on G2.com.

Securely handles our ACH and debit card transactions, as well as electronic signatures for our customers Review collected by and hosted on G2.com.

ACH transactions take an extra day longer to fund Review collected by and hosted on G2.com.

Their customer service team is excellent when I need them. Review collected by and hosted on G2.com.

Not everything is straightforward. I often need to reach out for explanations. Review collected by and hosted on G2.com.

PDC flow has an easy-to-navigate interface and allows my company to keep track of all credit cards processed and the financial reports are very easy to follow. I also love the way you can save info on future payments. Review collected by and hosted on G2.com.

The only complaint that I have is that special characters are not allowed in the address input for example an address of road28 1/3 is not able to be inputted but I have brought that to the programmer's attention and they said they are working on the issue Review collected by and hosted on G2.com.

The best part about PDCflow is that they are integrated with DAKCS. It is very convenient to not have to navigate to another platform in order to take payments. Review collected by and hosted on G2.com.

The only part that I dislike about PDCflow is that they do not allow for much customization with the language that they include in text messages. PDC has told me that they are only allowed to include certain language because of carrier restrictions and higher powers, but I know of other texting vendors that have better language in their text messages. I have even sent PDC an image of an example of one of those text messages. Review collected by and hosted on G2.com.

Love that the system integrates seasmlessly with our current collection software for credit card processing. Review collected by and hosted on G2.com.

Would like for them to send a more comprehensive statement each month. Review collected by and hosted on G2.com.

PDCflow was super easy to use and integrate into our system. Support is very prompt and helpful. I would recommend them to any and everyone. Has boosted our revenue stream and has made communicating with our customers a breeze Review collected by and hosted on G2.com.

No downsides to mention. Great products. Review collected by and hosted on G2.com.

The ease of the payment going directly into the debtor's account Review collected by and hosted on G2.com.

We used to have the portal option for our debtors-where they went in using the internet and paid on their account. This year it was over $500, so we canceled that option. I wish a tier system was in place based on the number of payments tried or a charge per transaction.. We are a small collection service and can't afford $500 for a few monthly payments. Review collected by and hosted on G2.com.

It is very easy and convienent. For both us and debttors. Review collected by and hosted on G2.com.

I haven't really came across anything that I dislike about PDcflow. They are pretty great. Review collected by and hosted on G2.com.

Processes credit cards & ACH transactions. Review collected by and hosted on G2.com.

Ever since we switched from the preferred processors, we have had all kinds of problems. It took many calls to finally get the problems resolved. Review collected by and hosted on G2.com.