JulieAnna T.
JT
JulieAnna T.
Office Manager
Small-Business (50 or fewer emp.)
"Office Manager"
5/5
What do you like best about PDCflow?

I appreciate the ease in which everyone in our company can work with the system, from the everyday user to the person that has to help fill in for them. Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

It would be nice if there was a future to customize the date the payment is due as sometime people have specific dates they would like payments pulled and not just a set date or day. Review collected by and hosted on G2.com.

MM
Morgan M.
General Manager
Small-Business (50 or fewer emp.)
"Always fast resolutions"
5/5
What do you like best about PDCflow?

PDC flow has been a great service for our office. Allows us and our debtors options for making their pymts. Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

Some of the updates have caused us issues, but they get rectified relatively quickly. Review collected by and hosted on G2.com.

Response from Dawn Updike of PDCflow

Thank you for the review, Morgan. As always, if you need assistance or have questions, please reach out to our Customer Success team at support@pdcflow.com.

Saad B.
SB
Saad B.
Manual Software QA/LQA
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A seldom experience reviewed"
4/5
What do you like best about PDCflow?

The straight-forward and intuitive UX interface includes several features. Although we have used it before for electronic signatures, I can safely say that it was easily implemented and the learning curve was smooth. I didn't have a chance to contact customer support, but from what I noticed, they are doing a great job. Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

From a glance, some more simplified and concise guides are due. That's all I can think of for now. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"AC Review"
5/5
What do you like best about PDCflow?

Sending out multiple documents in one sitting and setting the documents up so the receiving end can just fill in the fillables. Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

Haven't had any issues so far to be honest, just had a bug one time and reached out to support and they were quick to respond with a fix and fix the issue. Review collected by and hosted on G2.com.

Response from Dawn Updike of PDCflow

Thank you for your review. We are happy to hear our document and esignature tools are working out for you. As always, don't hesitate to reach out if you have any questions or concerns.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"PDCflow has been an asset for my business for many years."
5/5
What do you like best about PDCflow?

PDCflow has made it a seamless and inexpensive process for my Company to process Payments . As well as keeping up ever-changing laws of the Collection Industry. Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

There is nothing I dislike about PDCflow. Review collected by and hosted on G2.com.

Response from Hannah Huerta of PDCflow

We’re so glad you’re happy with your PDCflow experience! Thank you for sharing!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"KAMP REVIEW"
5/5
What do you like best about PDCflow?

Most convenient way for our clients to make payments and at their convenience. Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

The ability to set a minimum payment amount when a patient is setting up a payment plan. Review collected by and hosted on G2.com.

Response from Dawn Updike of PDCflow

Thank you for your review. We're happy our software is convenient and easy for you and your patients to use.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Continually add on costs"
3/5
What do you like best about PDCflow?

Delayed response to any issues that may come. Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

I dislike that there is a lag time when processing payment at times and the continually adding on costs Review collected by and hosted on G2.com.

LW
Lori W.
cashier/accounts receivable
Small-Business (50 or fewer emp.)
"Survey2024"
4.5/5
What do you like best about PDCflow?

Very good support help. Always friendly. Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

I have not ran into a problem that can't be fixed or answered. Review collected by and hosted on G2.com.

Response from Dawn Updike of PDCflow

We are happy to hear our secure payment solution and customer support are having a positive impact on your business. Don't hesitate to reach out if you have any questions or concerns.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"I LOVE USING THIS CHECK BY PHONE PROCESSING WEBSITE"
5/5
What do you like best about PDCflow?

It's incredibly easy to use and very efficient! Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

The fees for the minimum amount can be a downside. Review collected by and hosted on G2.com.

Response from Dawn Updike of PDCflow

Thank you for your review. We appreciate your feedback. We are happy to hear that our platform is easy to use.

DW
Diane W.
Small-Business (50 or fewer emp.)
"Customer service & use"
5/5
What do you like best about PDCflow?

It is the easiest card process our company has ever used! Customer service reponse is quick and so helpful. And they make sure any issue is taken care of. Review collected by and hosted on G2.com.

What do you dislike about PDCflow?

There isn't really a downside with this product, but maybe emailing customer service for an issue Review collected by and hosted on G2.com.