--- title: PDCflow Reviews meta_title: 'PDCflow Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 70 reviews by the users' company size, role or industry to find out how PDCflow works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 70 scale: '5' date_modified: '2026-07-13' parent_category: name: Payment url: https://www.g2.com/categories/payment --- # PDCflow Reviews **Vendor:** PDCflow **Category:** [Payment Processing Software](https://www.g2.com/categories/payment-processing) **Average Rating:** 4.5/5.0 **Total Reviews:** 70 ## About PDCflow PDCflow is an esignature, digital communication and payment platform that empowers businesses to collect esignatures, securely manage document workflows, and streamline payments. Combine signature capture with payment processing to send contracts, manage payments, and simplify sending compliance documents. The flexible templates make it easier for companies to reduce follow-up time and boost cash flow. With an omni-channel approach, robust security features, and customizable workflows, PDCflow supports all types of small businesses to enhance customer experiences and operational efficiency. ## PDCflow Pros & Cons **What users like:** - Users find PDCflow's interface **intuitive** , making it easy for both agents and consumers to navigate and complete tasks. (5 reviews) - Users appreciate the **ease of use** of PDCflow, enjoying quick and stress-free payment processing that keeps things organized. (4 reviews) - Users praise PDCflow for its **exceptional customer support** , resolving issues efficiently and enhancing overall experience. (3 reviews) - Users commend PDCflow for its **streamlined efficiency** , significantly simplifying payment processing and contract management. (3 reviews) - Users find PDCflow **affordable** , making it an ideal choice for new companies with efficient customer support. (2 reviews) - Ease of Access (2 reviews) - Easy Setup (2 reviews) - Feedback Management (2 reviews) - Navigation Ease (2 reviews) - Response Time (2 reviews) **What users dislike:** - Users find PDCflow lacking in **missing features** like customization, auto-save, and better explanations for declined cards. (3 reviews) - Users occasionally face **technical issues** with updates, but support resolves these matters promptly and efficiently. (3 reviews) - Users find the interface of PDCflow to be **too basic** , craving more customization and reporting options for enhanced usability. (2 reviews) - Users find PDCflow's automation **limited** , as it lacks flexibility for custom setups and bulk messaging options. (2 reviews) - Users occasionally experience **poor customer support** , finding responses slow or unhelpful when issues arise. (2 reviews) - Unplanned Updates (2 reviews) - Update Issues (2 reviews) - Users face **access issues** with PDCflow, struggling with address input and needing clearer explanations for declined cards. (1 reviews) - Confusing Interface (1 reviews) - Users experience **delays** with ACH transactions and document expiration issues, impacting efficiency during client paperwork submission. (1 reviews) ## PDCflow Reviews ### 1. Collection Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2020 **What do you like best about PDCflow?** Software is very user friendly this also makes training new users easy. **What do you dislike about PDCflow?** I feel there need to be some reporting updates. When a debtor has a recurring payment on a cc that is about to expire. This would make it easier for my collectors to go ahead and make contact vs. waiting until it has processed and declined **Recommendations to others considering PDCflow:** PDC Flow is very user friendly. If there is an issue the support staff is usually pretty quick to check into and/or resolve the issue **What problems is PDCflow solving and how is that benefiting you?** Fees for cc declines has been our biggest benefit. ### 2. Always relevant info and training. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2021 **What do you like best about PDCflow?** I like the training emails that keep us compliant. **What do you dislike about PDCflow?** I am not sure that I have any complaints. **What problems is PDCflow solving and how is that benefiting you?** I have not really played much on the back end yet. I can give better insights when I have spent more time. **Official Response from Dawn Updike:** > Thank you for leaving a review. We are happy to hear that you find value in our training materials and resources. ### 3. Ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2021 **What do you like best about PDCflow?** Very easy to fill out forms, email the customer and ease of payment plans **What do you dislike about PDCflow?** So far there hasn't been anything that I have disliked about the program. **What problems is PDCflow solving and how is that benefiting you?** It's smooth, not a bunch of clunky steps, or pages to go thru. ### 4. Great integration for Beyond! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2021 **What do you like best about PDCflow?** We got all-in-one with Dakcs software and PDCFlow! We got ARM/Collections software integrated to an user-friendly payment proccesing software. We get support from a great team! **What do you dislike about PDCflow?** None really, may be kind of slow to reflect payments in Beyond side, but the payment processing is a smooth process. **What problems is PDCflow solving and how is that benefiting you?** Having an all-in-one software and support team is definitely a MUST. they understand the regulations in our industry and they're improving and educating their consumers really often. ### 5. Smooth and flexible company to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Matt S. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2021 **What do you like best about PDCflow?** Easy of use. Company system is simple and transactions are processed quickly. **What do you dislike about PDCflow?** Platform could be better branded. There are limitations on the branding. **What problems is PDCflow solving and how is that benefiting you?** Credit card processing for our online portal and agent portal ### 6. Fantastic Product. Professional service. **Rating:** 5.0/5.0 stars **Reviewed by:** John C. | C, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2021 **What do you like best about PDCflow?** Intuitive and easy to use. Chargebacks are much lower. Customers are happier. **What do you dislike about PDCflow?** The customer service is tooooooooo good. **Recommendations to others considering PDCflow:** ACH and Credit Card interface are easy to install and use. **What problems is PDCflow solving and how is that benefiting you?** Lower Chargebacks, happier customers. **Official Response from Dawn Updike:** > Hi John, thank you for the review! We are happy to hear you are happy and most importantly that your customers are happier! ### 7. pdcflow great integration **Rating:** 4.5/5.0 stars **Reviewed by:** Rash C. | VP operations/collections, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2021 **What do you like best about PDCflow?** We benefit from the ease of use and integration within the Dakcs collection software. **What do you dislike about PDCflow?** Reporting could use some upgrades. At times we find it difficult to Balance all the statements to different vendors **Recommendations to others considering PDCflow:** Its pretty straight forward and easy to use **What problems is PDCflow solving and how is that benefiting you?** Instantaneous payments and authorizations, signatures that are required as well. ### 8. PDCflow is easy to use and a great collection tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2021 **What do you like best about PDCflow?** The best part about it, ...Easy to use and great support team. **What do you dislike about PDCflow?** What I dislike is the transaction fees charged. **Recommendations to others considering PDCflow:** I would recommend anyone considering using PDCflow to contact a current user. **What problems is PDCflow solving and how is that benefiting you?** Problems solved are allowing options for off hour payments from consumers. The benefits are increased revenue. ### 9. Great as an integrated or stand-alone service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2020 **What do you like best about PDCflow?** The integration with our Collections software (Beyond by DAKCS) is amazingly functional and time saving. **What do you dislike about PDCflow?** The new portal is a little bit clunky still, but I really where it seems to be headed. **Recommendations to others considering PDCflow:** The service is great, the integration is seamless, and the staff are fantastic. **What problems is PDCflow solving and how is that benefiting you?** Being able to accept payments and obtain consent(s) to contact by email and cell phone through the debtor payment portal that integrates with our collection software, through the software, or through the staff/admin portal. The debtor payment portal increases our revenue while decreasing the amount of time we have to spend on each account and often having a way to resolve the matter and make payments online without having to speak to anyone and at anytime. ### 10. Helpful Friendly and a Pleasure To Work With **Rating:** 5.0/5.0 stars **Reviewed by:** Bill K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2020 **What do you like best about PDCflow?** The staff at PDCFlow are helpful, friendly and do whatever they can to make your experience easy and efficient. Online access capabilities are state of the art, thorough and easy to complete. **What do you dislike about PDCflow?** As with anything financial, the process requires a lot of paperwork, though it is a necessity. **Recommendations to others considering PDCflow:** They have a great system that is user friendly and everyone I worked with was friendly and attentive to my needs. **What problems is PDCflow solving and how is that benefiting you?** Reactivation of our Merchant ID with the CC Merchant as well as updating our DDA account information. ### 11. PDC Flow is Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2020 **What do you like best about PDCflow?** Every time I have a question their customer service team provides rapid detailed response which is fabulous. I am assured that if I ever have an issue that it will be resolved within the same day! Also very user friendly! **What do you dislike about PDCflow?** When i update a schedule the history disappears, so its like i am creating a new schedule. I have to look at financial reports to pull any past payments for the particular person. **What problems is PDCflow solving and how is that benefiting you?** Easily take payments over the phone. ### 12. Excellent customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Colean R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2020 **What do you like best about PDCflow?** Customer service is beyond amazing. Very responsive and helpful! **What do you dislike about PDCflow?** I would like to delete out old Flows vs waiting til they expire but the good news is the product development team is looking into adding this feature per my request. **What problems is PDCflow solving and how is that benefiting you?** Having the customer electronically sign and pay with their credit card. Much easier than emailing them a proposal for them to print, sign and send back then we have to manually run their card. ### 13. Excellent!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2020 **What do you like best about PDCflow?** I like pdc flow best because you can change the customers percent to charge them becuase they do get upset with a 3.5 percent charge thinking it is us charging them **What do you dislike about PDCflow?** i get customer calling be to put a password in sometimes they get confused on that **What problems is PDCflow solving and how is that benefiting you?** No problems. benifits are great because alot of customers have american express cards and we can not take them in the store ### 14. BEST DECISION EVER **Rating:** 5.0/5.0 stars **Reviewed by:** Aron T. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2020 **What do you like best about PDCflow?** It allows us to gain real-time signature authorization from our customers. **What do you dislike about PDCflow?** Nothing, I am extremely satisfied with it. **Recommendations to others considering PDCflow:** It is worth taking the time to set up and implement. **What problems is PDCflow solving and how is that benefiting you?** When we receive a disputed debit/credit payment we now have the signed authorization to prove the payment was authorized by the customer. ### 15. Everything has been effective from PDC flow and the communication has been great. **Rating:** 4.5/5.0 stars **Reviewed by:** Rick O. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2020 **What do you like best about PDCflow?** The versatility of the system allowing multiple payment dates per month has really made things easy on accepting payments **What do you dislike about PDCflow?** All features are acceptable at this time. Nothing is causing issues. **What problems is PDCflow solving and how is that benefiting you?** PDC has reduced the time it takes representative to accept payments. Also, the stored recurring payment system keeps us in compliance with PCI standards. ### 16. Looked long and hard before finding PDC **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2020 **What do you like best about PDCflow?** We had very specific needs that I couldn’t find a solution for elsewhere. PDC figured it out and combined with their fantastic responsiveness, that’s why I chose them. **What do you dislike about PDCflow?** There are still a few minor features that could use improvement. **What problems is PDCflow solving and how is that benefiting you?** Our clients are paying faster/sooner because we’re giving them a better experience. We’re in the party rental business and we need to be able to charge a client after the fact if they damage our products. This system allows that. ### 17. Have been with PDC for many years now, and never have any issues. Customer support is on point. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2020 **What do you like best about PDCflow?** Customer service & support. Always quick to answer questions and resolve any issues. **What do you dislike about PDCflow?** Cannot think of anything we currently dislike. **What problems is PDCflow solving and how is that benefiting you?** Chargeback percentage went down. Clients are satisfied with being able to sign prior to purchase. Easy to add documents / customize. ### 18. Very simple and user friendly! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2020 **What do you like best about PDCflow?** Online signatures and payment processing **What do you dislike about PDCflow?** Monthly fees can be high until you start selling more product. **What problems is PDCflow solving and how is that benefiting you?** We don’t have any problems at this time. The biggest benefit is how easy it is to integrate. ### 19. Excellent Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Chrispin O. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2020 **What do you like best about PDCflow?** PDCFlow is user friendly and easy to navigate. **What do you dislike about PDCflow?** I have not experienced any downsides while using PDCFlow. **What problems is PDCflow solving and how is that benefiting you?** Prompt payment. It offers the convenience of making online payments. ### 20. The Best in the Business **Rating:** 5.0/5.0 stars **Reviewed by:** Robert T. | Compliance Officer CCCO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2020 **What do you like best about PDCflow?** signature capture on account receivables **What do you dislike about PDCflow?** nothing. everything works as planned with no issues **What problems is PDCflow solving and how is that benefiting you?** we needed to mitigate our chargebacks. signature capture added another layer of security ## PDCflow Discussions - [What is PDCflow used for?](https://www.g2.com/discussions/what-is-pdcflow-used-for) - [View PDCflow pricing details and edition comparison](https://www.g2.com/products/pdcflow/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+05%3A16%3A03+-0500&secure%5Bsession_id%5D=4d32d98a-50c3-4b92-b03a-8df86584ca39&secure%5Btoken%5D=cd16d8d77e36386abb4b9668140a8345718d0ca0db7b4b38cb55d5e5a17a0a31&format=llm_user) ## PDCflow Features **Signature Process** - Document Signing - Reminders and Expirations - Sign-In Process - Mobile Signatures - Signature Workflow - Bulk Digital Signatures - Reporting - Signature Document Creation **Payment Methods** - ACH - Credit and Debit **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments **Reporting** - Status - History **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Payment Processing ** - Batch Processing - Payments Scheduling - Automated Workflows - Self Service - Reconciliation - Settlements - Payment Tracking **Administration** - Reporting & Analytics - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Integrations** - Accounting - ERP - CPM **Security and Compliance** - PCI Compliant - P2PE - Fraud Management - SSL Encryption - SOC **Payment Options** - Online payment portal **Transactions** - Invoices - Payments **Agentic AI - E-Signature** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Integration** - Agnostic Integration - Reporting Consolidation - Plugins and APIs **Security** - POS Verification **Workflows** - Approvals - Reconciliation **Security and Scalability** - Regulatory Compliance - Signature History and Audit - Enterprise Scalability **Platform** - Accounting integration - E-commerce Integration **Payment Types** - AP Automation - E-Commerce - Retail **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Platform** - Custom Branding - User, Role, and Access Management - Internationalization - Performance and Reliability - Integration APIs **Agentic AI - Enterprise Payment** - Adaptive Learning **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics ## Top PDCflow Alternatives - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - 4.4/5.0 (1,781 reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - 4.2/5.0 (453 reviews) - [Invoiced](https://www.g2.com/products/invoiced/reviews) - 4.5/5.0 (397 reviews)