Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"PCR Review 2021"
4.5/5
What do you like best about PCRecruiter?

How it organizes everything that I need and makes it easy to find later. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

The amount of data entry can be tedious but it is necessary for the overall outcome. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thanks for your review and for choosing PCRecruiter!

Sandy G.
SG
Sandy G.
Talent Acquisition and HR Manager at STACK IT Recruitment Inc.
Small-Business (50 or fewer emp.)
"Great tool with col features and amazing customer service"
4.5/5
What do you like best about PCRecruiter?

-The reports and customizable feature of the tool. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

The interface and the look and feel of it. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thanks for your review of PCR, Sandy!

You'll be pleased to hear that there are some major updates to the 'look and feel' in the works. Keep an eye out for announcements in the future!

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"PCR is a Very Good Recruiting Platform and Candidate Database Management"
4.5/5
What do you like best about PCRecruiter?

Ability to customize Fields, tech support is very responsive and helpful when I have needed help, they have a suggestion forum where users post suggested improvements and they have implemented a lot of them. They have a good Chrome extension to capture data from whatever you see on screen and turn it into name records. Good on mass email tool with helpful response tools. East to integrate PCR with my recruiting company website so job applicants from my site are put in the database with their resume. It's a very powerful tool; I'm probably only using 25% of its capabilities, but as a small boutique, it works for us, but larger companies with more complex issues than I face will find value in PCR features, too. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

I do wish it was more "Excel" -like in the sense of being able to do multiple column sorting and that there were a few more features that would improve how duplicate names are handled . They have rolled out some improvements to visual layouts but I'd like to see a bit more user control here, more fine detail customization would be nice. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thank you for your review of PCRecruiter! In regards to only using 25% of the capabilities, PCR definitely has a lot to offer and we hope that the new Learning Management System will help you build your skills. As for multi-column sorting and duplicate handling, we'd definitely be interested in hearing more about what you'd like to see... check out the Ideas forum in our helpdesk and share your requests there for our team to consider.

RK
Rebecca K.
Vice President of Programs
Mid-Market (51-1000 emp.)
"Amazing Software"
5/5
What do you like best about PCRecruiter?

I love how you can easily access all of your candidates information via the web or on your cellphone using the convenient PCRecruiter App. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

I cannot think of anything right now. I love PCR. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thank you so much for the review, Rebecca! PCR loves you too!

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great product with excellent customer service"
4.5/5
What do you like best about PCRecruiter?

Ease of use and helpful remote support when run into issues. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

I dislike when the plugins for PCRCapture stop working. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thank you very much for your review!

Regarding the PCR Capture plugin, it is always a bit of a catch-up operation for us to make sure it works as various compatible sites release unexpected design changes and to await approval of our new updates in Google's release queue - we appreciate your patience and your continued use of PCR!

CH
Cheyanne H.
Small-Business (50 or fewer emp.)
"Productive site overall that generates organization to use in the workplace"
4/5
What do you like best about PCRecruiter?

Level of organization that makes it possible to categorize candidates according to their experience level, location, and details such as education received. Creating roll ups to organize the candidates for later use is a giant assistance when seeking to fill positions for employers. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

While working on updates to fix issues constantly, I still think that there can be a lot more done to make PCR more user friendly and easier to learn. For example, when using the email through PCR I cannot search for specific emails from the past that I am looking for unless typing in a specific range of dates that I am expected to know. It becomes very tricky to try to use the search engine to find a specific person that an email was received from, or a specific subject line, because I come up with nothing without knowing the exact range of days. It can be overwhelming at times if I am searching a subject that expands broadly (such as Dairy, which is an industry that I frequently work in to find candidates). The other search problem that I feel could be changed is needing to use the percent sign before whatever field you are typing in. This goes under the 'user friendly' problem that I mentioned earlier. While it can be helpful to find a very specific phrase, I think that most people do not understand this to begin with. I feel that the multiple search fields that are specified are a bit much as well; there is a long and difficult process to find one result that you were needing. I feel that the email function could greatly benefit from making a change on this. Other email providers have one basic search bar that allows the user to type any search that they need, be it person or subject. I think that this would be an excellent improvement. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thank you for the valuable feedback and the review, Cheyanne!

Regarding the email, you may want to investigate our Gmail or Outlook integrations, which allow you to work with more common and robust email clients and still get the benefits of the PCRecruiter database.

Regarding the search wildcard, you would only need to add the % to the beginning of the field if you are searching for something that's not at the start of the field. For example, %sales would find anything ending with 'sales' in that field. In most other cases the % isn't necessary. Our training team can help you with shortcuts for other searches you may be doing regularly.

We are always looking for ways to make the product easier to use!

LF
La Terra F.
Small-Business (50 or fewer emp.)
"One of the best systems available for the staffing industry"
5/5
What do you like best about PCRecruiter?

I like the ease of PC Recruiter. It is very user friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

It's not that I dislike anything but I was there was a function where we can view a calendar for each candidate.

I think what I dislike is that I can't set a particular schedule for candidates. IE Mon, Wed and Friday 5 PM- 9 PM Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thanks for your review, La Terra! If you haven't done so, head to the Ideas & Requests forum in our helpdesk and suggest that candidate calendar idea - perhaps it'll be of interest to other PCRecruiter users as well.

Verified User in Semiconductors
US
Verified User in Semiconductors
Mid-Market (51-1000 emp.)
"PCRecruiter is a good working system"
4/5
What do you like best about PCRecruiter?

The Parsing tools are great and allow you to add a resume directly into a folder or "Roll Up" of candidates for a specific job.

Easy to use to get started. Has the ability to expand. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

The system is occasionally too complicated. Settings and preferences are accessed from individual sections of the system. There is not a central place to go to when you want to edit something. Would be much better to keep settings for specific areas where they are for easy access... but also allow access from a central location.

Would be great if when you add companies to the system that you could create sub companies attached to the primary by location and searchable from the main client/company file

Emailing from within PCR is cumbersome and doesnt always work. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thank you for your review of PCRecruiter! Our team would definitely be interested in your feedback on ease of navigation, organization, and any issues you've had with emailing. Reach out to support and we'll do our best to assist!

RS
Robyn S.
Small-Business (50 or fewer emp.)
"Aviation Personnel Recruiter (7yrs) review"
4/5
What do you like best about PCRecruiter?

- Customer Service is fast to respond with questions and the help center is actually helpful

- Roll-ups for recruiting future candidates is a great feature and easy to use.

- Ability to create forms (attachments) that are automatically emailed to select group (accounting, compliance etc)

- user friendly

- PCR is customizable to fit needs of each user within same company depending on requirements. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

- We often rely on SMS activities to be recorded as "proof of contact" and it seems every other week Ring Central texts stop syncing or recording as activities. We were advised to The solution is to re-authenticate often and is very frustrating...but doable.

- (font/lay out) appearance has improved, however still not the greatest. it is just ok. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thanks for your review of PCR! We're glad the recent appearance improvements are a move in the right direction - they're the first small step in some major interface improvements being worked on for later release which are very exciting.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Agree that they have great customer support, and the product offers a lot of versatility."
4.5/5
What do you like best about PCRecruiter?

Customer support: They are quick and have the strongest customer support of any cloud platform I've ever used. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

The email platform has glitches, and could be improved. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thank you for your review. We'll pass your kudos along to the customer support team!

As for the email, please reach out to our team with any specifics you have on your glitches and we'll see what we can do.