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AI

Verified User in Insurance

Small-Business (50 or fewer emp.)

8/19/2024

"Customer Support Satisfaction"

5/5

What do you like best about PCRecruiter?

Applicant Tracking System and organization of data. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

The system isnt always easy to use. Creating more of an ease of use. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

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Thanks so much for your review! Many ease-of-use updates are on the way in the coming months.

EB

Eric B.

Small-Business (50 or fewer emp.)

1/15/2024

"PRRecruiter is the ideal solution for my business needs."

5/5

What do you like best about PCRecruiter?

It's easy to start using this software and integrate it into my work processes. Training support was excellent, thorough and I was able to modify features to meet my needs. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

The PCR Capture feature requires a separate login. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

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Thank you for sharing your positive experience, Eric! We're glad to hear that the software has been easy to start with and that our trainers and support have served you well. In regards to PCR Capture, watch for the announcement of a brand new version of it this week!

OC

Onix C.

Small-Business (50 or fewer emp.)

3/4/2024

"Robust and Highly Customizable ATS/CRM"

5/5

What do you like best about PCRecruiter?

Its flexibility when it comes to import data, PCR Capture. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

I really like Everything inside of Software. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

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Thank you!

EN

Emma N.

Small-Business (50 or fewer emp.)

6/12/2023

"Best Support Ever!!"

5/5

What do you like best about PCRecruiter?

Their support team is amazing and their training is superb. I wouldn't have been able to build our ATS without Chris and Andrew - our PCR implementation consultants. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

The interface design could improve. It looks ok but can be much better. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

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Thank you for your compliments Emma! And as for the interface, you'll be very pleased to see the totally reimagined look and function of PCR 10… stay tuned!

IH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

11/8/2023

"Fantastic Experience with PCRecruiter"

5/5

What do you like best about PCRecruiter?

It is reliable and fairly easy to set up. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

I wish there was more functionality in the automation section, for example. Triggers off Pipeline events, and better integration of presentations into the pipeline. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

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Thanks for the review! You may want to check with our support team about Pipeline Automations - they do exist and may serve your needs! Look for more great features to come in 2024.

UA

Verified User in Aviation & Aerospace

Mid-Market (51-1000 emp.)

10/13/2023

"Not a whole lot of functionality."

0/5

What do you like best about PCRecruiter?

I liked that we could send emails from the tool updating candidates on their status in the interview process. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

Not intuitive to use. There was not a whole lot that we could use the tool for outside of having candidates apply and tracking applications for OFCCP compliance. The look of the tool seemed very dated. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

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We're sorry to hear that PCR didn't meet your needs. It sounds like you may have needed functions that were outside of the recruitment CRM functions we've built it for. In regards to the dated look, we have a fresh product on the way in 2024 that is completely redesigned and much more intuitive - we hope you'll give us a fresh look and an updated review in the future!

CM

Caroline M.

Managing Director

Small-Business (50 or fewer emp.)

3/1/2023

"Great customer service"

5/5

What do you like best about PCRecruiter?

I think the staff have been very helpful, I also like the outlook and LinkedIn intergration. I love how easy it is to add candidates to an assignment as well. I remember with my old database you had to add each independently to an assignment. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

I really wish you could just write an email without having to do a form letter. For example, if you want to update the candidates on the status of a job, especilly if the client hasn't come back on the CVs yet or something. Then you have to email each candidate separately or create a form letter every time, but the reasons are always different. It would be great to click on multiple people in an assignment and just send an email. I could do this on my old database. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

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Thanks for the review, Caroline!

Regarding the process for sending emails, check in with our support team on the workflow you're currently using — there should be a shortcut or alternate way to handle it that will work more smoothly for you.

MR

Melissa R.

Marketing Manager

Mid-Market (51-1000 emp.)

3/2/2023

"PCR great for streamlining data management"

3.5/5

What do you like best about PCRecruiter?

PCR is a great tool for getting all of your contacts in one place. This is a problem that we were looking to solve for and PCR has been great for this. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

The email marketing capability is extremely baseline. We'd love to be able to use PCR for more than plain text emails and roll-ups. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

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Thanks for the review, Melissa! We are looking into some more robust options for email formatting in future releases, so keep an eye peeled for news.

TS

Tricia S.

Small-Business (50 or fewer emp.)

3/10/2023

"PCRecruiter has been essential to my recruiting business!!"

5/5

What do you like best about PCRecruiter?

PCRecruiter is user-friendly. I'm not a strong technology person, but I've easily navigated through companies, contacts, and job orders using the software. I can easily keep track of follow-up calls and candidates in the hiring process. In addition, the tech support has been great with quick questions and general training. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

The downside of PCRecruiter is not knowing all the capabilities. I learn more each time I come across a question or issue to work through. It would be helpful to see more 2-minute trainings. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

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Thanks so much for the review, Tricia! As for more short training videos, we are already ahead of you and planning a fresh series for the relatively near future.

ML

Michelle L.

Research Consultant

Small-Business (50 or fewer emp.)

9/22/2022

"Very good experience"

4.5/5

What do you like best about PCRecruiter?

A quality that I appreciate is that I can manage a vast database and all the info we can have on the people or company. Also, the add-on for chrome is excellent. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

My team and I have been discussing that we can't undo things on PCR. It's a common subject between us. Sometimes we mess up, and because we don't have an undo option, we have to do many other steps to fix what we just did. Sometimes it is not fixable.

Another thing is that when people are selected, and we change stages, they keep selected, and we need to deselect them. For us, that's a step we would like to skip because sometimes we are working so fast that we don't realize people are still selected and select more and change them to another stage that we didn't want to.

Adding duplicates when adding people with the Interseller add-on is another thing we dislike because then we have to find duplicate people or companies, which takes time. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

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Thanks for your review, Michell! Regarding the 'undo', nearly everything in PCRecruiter that changes or is deleted goes 'somewhere'... either into the change log or into the recycle bin, so it's almost always possible to reverse something unintentional. We also have a 'read-only backup' of the previous day's database online in many cases. But an 'instant undo' sort of feature might be handy - post that in our features and ideas forum on the helpdesk. It may gain some traction!