Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Great software, excellent support team!"
5/5
What do you like best about PCRecruiter?

It's easy to navigate and their support team is prompt, knowledgeable and friendly. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

I can't edit meeting invites. Almost all the issues we've encountered were resolved if not addressed. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thanks so much for the review! Regarding meeting invitations, be sure to put that into the Ideas & Suggestions forum on our helpdesk so it can be reviewed.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Excellent Technical Support"
5/5
What do you like best about PCRecruiter?

The technology team is always quick to address any issue and remedy as quickly as possible. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

Nothing - we've been clients for 12 years! Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thank you so much for your continued use of PCRecruiter!

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"PCR review"
4/5
What do you like best about PCRecruiter?

PCR is overall very customizable which makes you able to adjust it to your needs. It really can do almost anything you can think of or think would be a good resource/option to have.

I like that it functions in a way that makes searching easy. It is easy to organize data and fields when you need them. The ability to integrate with an email server and keep track of all emails makes it great for recall.

PCR continues to get improvements as time goes on as well with continual updates. It is now compatible with gmail which I am excited about.

Activity metrics have been another great tool that PCR has added. This has allowed me to track who opens my bulk emails and how many times. This easily allows me to generate additional outreach to interested parties. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

PCR isn't always the easiest to learn. It can takes a few weeks before you learn all the functions well enough to be efficient in the program.

PCR also has intermittent outages which although infrequent can also be annoying because it is required for my position. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thanks so much for your review of PCRecruiter! We're glad you're enjoying all the new improvements. We're adding a brand new learning management system in the coming weeks that will make getting up to speed even easier.

We would be interested to know more about any outages you've experienced, as our system has multiple redundancies and practically no downtime. This could be a database-specific issue that our tech team can resolve for you.

AN
Ann N.
Small-Business (50 or fewer emp.)
"PCRecruiter makes my work efficient"
4/5
What do you like best about PCRecruiter?

I like the versatility of PCR. There are multiple different ways to get information pulled which makes my job more efficient. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

I feel like sometimes I get too many prompts to click through before an action can happen. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thanks for your review of PCR, Ann! We're always interested in feedback from our users on how to make the process smoother - drop a suggestion into the forum at help.pcrecruiter.com if you'd like to see fewer or different prompts and we'll see what can be done!

Maegan O.
MO
Maegan O.
Mid-Market (51-1000 emp.)
"PCR REVIEW"
4/5
What do you like best about PCRecruiter?

I enjoy the search functionality of PCR. I enjoy that it integrates with other platforms including Gmail and LinkedIn. I think it has a lot of potential and it's more powerful than the functions I use it for. I like that it has options of different screen colours and profiles. I think that has been helpful for my eyesight. I like all of the things about PCR. I'm very confused I keep writing in this review and none of my scores increase.

I really like all of the things PCR does. I think it's an amazing program!! I couldn't be happier with the integration, ATS capabilities, and ability to find the strongest candidates it's amazing!!!! This is unreal!!! Thank you so much PCR, you guys are amazing!! I'm going to keep writing but I have no idea why my score is not improving. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

I don't like how slow it is integrating with other platforms, ie. LinkedIn and Gmail. The function is cool, but it is terribly slow sometimes. I wish it were more seamless. It is frustrating when sometimes it will link with LinkedIn and capture people to the site, however, oftentimes for whatever reason it doesn't. It will ask me to log in again or one day it will have the PCR icons beside the candidate's name and other times it's completely non-existent. I don't know if that's a PCR problem, but that mixed with the slow integration is what makes it sometimes frustrating to use.

I also don't appreciate that I've been writing in this survey for an hour and I can't get through to the 25$ gift certificate. Like what do I have to say? Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thank you for your review, Maegan! It was kind of you to work so hard at giving us a great score - we appreciate it. :)

The speed of the integrations with third party systems can be slow at times depending on a number of factors... if you're seeing it with regularity, get in touch with our tech team and perhaps they can help troubleshoot the issue for you.

RF
Rebecca F.
Small-Business (50 or fewer emp.)
"I have been using PCRecruiter since 2001, from day one using has been easy to use."
5/5
What do you like best about PCRecruiter?

The daily planner uses different parts of PCR: roll-ups, calendar and makes my day go easier. I want to be a Recruiter not a computer person and PCR allows me to do what I love. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

It no longer will show both names ie Bob and Robert I have to search for both. An early version of PCR did it automaticly. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thanks for the review and for being such a loyal user for the past 20 years!

Our Windows XP desktop version of PCRecruiter did, in limited cases, return search results based on the most common nicknames. Being somewhat narrow in scope, the feature wasn't carried over to our web product. But if it's something you'd find helpful, visit the Ideas & Requests forum in our helpdesk and post about it! If it's a popular idea it could find its way back into a future release!

MJ
Margaret J.
Mid-Market (51-1000 emp.)
"PCR help"
5/5
What do you like best about PCRecruiter?

That the person who helps me knows what they're doing. Most recently it was Matt Mueller. What are the upsides of using PCRecruiter? There are a number of features that I really, really like such as the rollup lists and the integration with Outlook email and how you can easily view the most recent records (be they a Name Record or Organization). The page is easy to read, i.e., not scrunched up typeface. It's easy to add a new field. I find it easy to search and sort. Uploading data via the rollups works well too. I also like being able to copy a Requisition - that's very convenient. I can go on at some length here about what I like.

Oh, yes, and it's conveniently priced. We ended up with some ATS four years ago that cost WAY more and was not nearly as good IMHO. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

I wasn't sure about this third-party review platform. But I understand it's legitimate.

As for what I dislike about PCR: hmm. I'm having a hard go of it with cleaning up the duplications. But have come to the conclusion that the root problem lies with me: a database requires unique identifiers and that was not initially set up. Well, I'm trying to fix this problem going forward with state license numbers.

When uploading records via a rollup, it would be helpful if I could use a Custom Field called Discipline to determined whether or not to upload the new name record. For our business, some of the weeding-out options (e.g., work tel number) aren't terribly useful. Discipline would be very useful. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thanks so much for your review, Margaret! It's great to hear that our team is serving you well and that you're finding PCR to offer a solid value for the price.

As for importing data with custom fields, check the webinars area of our Learning Center for the walkthrough of data import. That should cover how to do custom fields. As always though, you can email our support department and they'll give you the details.

Verified User in Human Resources
AH
Verified User in Human Resources
Small-Business (50 or fewer emp.)
"The Best Recruiting tool"
4.5/5
What do you like best about PCRecruiter?

To have all the data in one data base and the ability to send different types of tailor made letters or emails to the applicants. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

The data loading from CSV type files gave me some problems because my Office Excel uses ; instead of commas. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

We appreciate your review of PCRecruiter and we're so glad to hear that it's proving invaluable to you!

Marcus R.
MR
Marcus R.
Recruiting
Small-Business (50 or fewer emp.)
"Great ATS for the independent recruiter"
5/5
What do you like best about PCRecruiter?

I have been using PC Recruiter for a number of years and they have been a fantastic tool in my recruiting business.

PC Recruiter has evolved and improved over the years.

In integrated well into LinkedIn and RingCentral which saves me a lot of time in data entry.

The new email campaign makes it easy to see who opened my outbound email and would be more interested in having a campaign. Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

I have been very happy with it. No real issues.

The functionality of the mobile app is good but limited. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thanks for your review of PCR, Marcus. We appreciate your business!

Faisal S.
FS
Faisal S.
Small-Business (50 or fewer emp.)
"Great integrations"
4.5/5
What do you like best about PCRecruiter?

I like how there are so many fields and tabs to organize candidates/clients which makes searching a lot easier. PCR introduces new integrations regularly and make a recruiter's job a lot easier (just like the Gmail addon recently). Review collected by and hosted on G2.com.

What do you dislike about PCRecruiter?

If I had to complain, the user interface looks a bit outdated. Review collected by and hosted on G2.com.

Response from Andrew Rothman of PCRecruiter

Thanks for your review of PCRecruiter, Faisal! As for the UI, you'll be pleasantly surprised by some changes we have in the works...