PCRecruiter Reviews & Product Details

PCR's automatic tracking that you can enable or disable of any activity you want is incredible. I've used several others, even tried out many for an office that I was designated as the set up person, and nothing organizes better or reduces the amount of work and data organization a recruiter needs to do better than PCR. For the price, I think it's worth it's weight in gold. Also, other Recruiting CRMs are way more complicated to learn how to use and understand. Last, but definitely not least, PCR's customer support is beyond fantastic! Seriously... they're always there and have IT people who actually know how to give great customer service and walk you through how to do something, fix issues, etc. I'm pretty sure I wouldn't have stuck to recruiting or maintained the relationships I've formed over the years in my industry if I'd had to use one of those crazier recruiting CRMs that are out there. I've often told my friends in other industries that use general Sales CRMs, like Salesforce, (which I've used and is horribly inferior to PCR), that maybe one day the makers of PCR will make a general sales based CRM and if they do, my friends should hop on it immediately because of it's superior performance, tracking, and reduction of work PCR's model provides for it's users. Review collected by and hosted on G2.com.

With all the new and fantastic features that have been added recently, I think PCR should take it on themselves to set up demonstrations/live zoom personal interface calls with clients/offices that use PCR to show them how to use all the new features seemlessly... b/c we just never have the time to try and figure them out ourselves and end up not using them , or accidentally accessing them, and wondering what we did, etc. Review collected by and hosted on G2.com.

The way PCR organizes Candidates, Companies and Contacts and makes it easy to find what you are looking for. Also the ability to bulk email rollups quickly when you get a search is an incredibly powerful too. It is intuitive and easy for my new employees to learn. Review collected by and hosted on G2.com.

The only real complaint I have is I wish it would automatically save after information is inputted into the system. Some fields automatically save, but i wish all fields would autosave after you move from them. Review collected by and hosted on G2.com.

My favorite feature of PCRecruiter is the ability to do a Rollup list with many different options. For instance, I can set a Zip Code Radius for my search, and then I can pull up people with only certain titles, and whose email addresses are in our database. Multiple search layers allow for the best results for my campaigns. Review collected by and hosted on G2.com.

One feature that I wish was a little easier to use was the Form Letter/Rollup/Email blast implementation. It seems a bit redundant that I must first go in to the "Form Letter" section to type out, create, and save a form letter to be used. Then I have to go back in to the Rollup menu in order to select my recipients before sending the email blast to the selected email addresses. I wish there was a simpler way to integrate the two functions together. Review collected by and hosted on G2.com.

Ability to customize Fields, tech support is very responsive and helpful when I have needed help, they have a suggestion forum where users post suggested improvements and they have implemented a lot of them. They have a good Chrome extension to capture data from whatever you see on screen and turn it into name records. Good on mass email tool with helpful response tools. East to integrate PCR with my recruiting company website so job applicants from my site are put in the database with their resume. It's a very powerful tool; I'm probably only using 25% of its capabilities, but as a small boutique, it works for us, but larger companies with more complex issues than I face will find value in PCR features, too. Review collected by and hosted on G2.com.

I do wish it was more "Excel" -like in the sense of being able to do multiple column sorting and that there were a few more features that would improve how duplicate names are handled . They have rolled out some improvements to visual layouts but I'd like to see a bit more user control here, more fine detail customization would be nice. Review collected by and hosted on G2.com.

Level of organization that makes it possible to categorize candidates according to their experience level, location, and details such as education received. Creating roll ups to organize the candidates for later use is a giant assistance when seeking to fill positions for employers. Review collected by and hosted on G2.com.

While working on updates to fix issues constantly, I still think that there can be a lot more done to make PCR more user friendly and easier to learn. For example, when using the email through PCR I cannot search for specific emails from the past that I am looking for unless typing in a specific range of dates that I am expected to know. It becomes very tricky to try to use the search engine to find a specific person that an email was received from, or a specific subject line, because I come up with nothing without knowing the exact range of days. It can be overwhelming at times if I am searching a subject that expands broadly (such as Dairy, which is an industry that I frequently work in to find candidates). The other search problem that I feel could be changed is needing to use the percent sign before whatever field you are typing in. This goes under the 'user friendly' problem that I mentioned earlier. While it can be helpful to find a very specific phrase, I think that most people do not understand this to begin with. I feel that the multiple search fields that are specified are a bit much as well; there is a long and difficult process to find one result that you were needing. I feel that the email function could greatly benefit from making a change on this. Other email providers have one basic search bar that allows the user to type any search that they need, be it person or subject. I think that this would be an excellent improvement. Review collected by and hosted on G2.com.

I like the ease of PC Recruiter. It is very user friendly and easy to navigate. Review collected by and hosted on G2.com.

It's not that I dislike anything but I was there was a function where we can view a calendar for each candidate.

I think what I dislike is that I can't set a particular schedule for candidates. IE Mon, Wed and Friday 5 PM- 9 PM Review collected by and hosted on G2.com.

The Parsing tools are great and allow you to add a resume directly into a folder or "Roll Up" of candidates for a specific job.

Easy to use to get started. Has the ability to expand. Review collected by and hosted on G2.com.

The system is occasionally too complicated. Settings and preferences are accessed from individual sections of the system. There is not a central place to go to when you want to edit something. Would be much better to keep settings for specific areas where they are for easy access... but also allow access from a central location.

Would be great if when you add companies to the system that you could create sub companies attached to the primary by location and searchable from the main client/company file

Emailing from within PCR is cumbersome and doesnt always work. Review collected by and hosted on G2.com.

- Customer Service is fast to respond with questions and the help center is actually helpful

- Roll-ups for recruiting future candidates is a great feature and easy to use.

- Ability to create forms (attachments) that are automatically emailed to select group (accounting, compliance etc)

- user friendly

- PCR is customizable to fit needs of each user within same company depending on requirements. Review collected by and hosted on G2.com.

- We often rely on SMS activities to be recorded as "proof of contact" and it seems every other week Ring Central texts stop syncing or recording as activities. We were advised to The solution is to re-authenticate often and is very frustrating...but doable.

- (font/lay out) appearance has improved, however still not the greatest. it is just ok. Review collected by and hosted on G2.com.

PCR is overall very customizable which makes you able to adjust it to your needs. It really can do almost anything you can think of or think would be a good resource/option to have.

I like that it functions in a way that makes searching easy. It is easy to organize data and fields when you need them. The ability to integrate with an email server and keep track of all emails makes it great for recall.

PCR continues to get improvements as time goes on as well with continual updates. It is now compatible with gmail which I am excited about.

Activity metrics have been another great tool that PCR has added. This has allowed me to track who opens my bulk emails and how many times. This easily allows me to generate additional outreach to interested parties. Review collected by and hosted on G2.com.

PCR isn't always the easiest to learn. It can takes a few weeks before you learn all the functions well enough to be efficient in the program.

PCR also has intermittent outages which although infrequent can also be annoying because it is required for my position. Review collected by and hosted on G2.com.

I like the versatility of PCR. There are multiple different ways to get information pulled which makes my job more efficient. Review collected by and hosted on G2.com.

I feel like sometimes I get too many prompts to click through before an action can happen. Review collected by and hosted on G2.com.

I enjoy the search functionality of PCR. I enjoy that it integrates with other platforms including Gmail and LinkedIn. I think it has a lot of potential and it's more powerful than the functions I use it for. I like that it has options of different screen colours and profiles. I think that has been helpful for my eyesight. I like all of the things about PCR. I'm very confused I keep writing in this review and none of my scores increase.

I really like all of the things PCR does. I think it's an amazing program!! I couldn't be happier with the integration, ATS capabilities, and ability to find the strongest candidates it's amazing!!!! This is unreal!!! Thank you so much PCR, you guys are amazing!! I'm going to keep writing but I have no idea why my score is not improving. Review collected by and hosted on G2.com.

I don't like how slow it is integrating with other platforms, ie. LinkedIn and Gmail. The function is cool, but it is terribly slow sometimes. I wish it were more seamless. It is frustrating when sometimes it will link with LinkedIn and capture people to the site, however, oftentimes for whatever reason it doesn't. It will ask me to log in again or one day it will have the PCR icons beside the candidate's name and other times it's completely non-existent. I don't know if that's a PCR problem, but that mixed with the slow integration is what makes it sometimes frustrating to use.

I also don't appreciate that I've been writing in this survey for an hour and I can't get through to the 25$ gift certificate. Like what do I have to say? Review collected by and hosted on G2.com.

The daily planner uses different parts of PCR: roll-ups, calendar and makes my day go easier. I want to be a Recruiter not a computer person and PCR allows me to do what I love. Review collected by and hosted on G2.com.

It no longer will show both names ie Bob and Robert I have to search for both. An early version of PCR did it automaticly. Review collected by and hosted on G2.com.

That the person who helps me knows what they're doing. Most recently it was Matt Mueller. What are the upsides of using PCRecruiter? There are a number of features that I really, really like such as the rollup lists and the integration with Outlook email and how you can easily view the most recent records (be they a Name Record or Organization). The page is easy to read, i.e., not scrunched up typeface. It's easy to add a new field. I find it easy to search and sort. Uploading data via the rollups works well too. I also like being able to copy a Requisition - that's very convenient. I can go on at some length here about what I like.

Oh, yes, and it's conveniently priced. We ended up with some ATS four years ago that cost WAY more and was not nearly as good IMHO. Review collected by and hosted on G2.com.

I wasn't sure about this third-party review platform. But I understand it's legitimate.

As for what I dislike about PCR: hmm. I'm having a hard go of it with cleaning up the duplications. But have come to the conclusion that the root problem lies with me: a database requires unique identifiers and that was not initially set up. Well, I'm trying to fix this problem going forward with state license numbers.

When uploading records via a rollup, it would be helpful if I could use a Custom Field called Discipline to determined whether or not to upload the new name record. For our business, some of the weeding-out options (e.g., work tel number) aren't terribly useful. Discipline would be very useful. Review collected by and hosted on G2.com.

To have all the data in one data base and the ability to send different types of tailor made letters or emails to the applicants. Review collected by and hosted on G2.com.

The data loading from CSV type files gave me some problems because my Office Excel uses ; instead of commas. Review collected by and hosted on G2.com.

I like how there are so many fields and tabs to organize candidates/clients which makes searching a lot easier. PCR introduces new integrations regularly and make a recruiter's job a lot easier (just like the Gmail addon recently). Review collected by and hosted on G2.com.

If I had to complain, the user interface looks a bit outdated. Review collected by and hosted on G2.com.

I am impressed with the ease of use and over all functionality of the platform. It servers multiple purposes and has a robust menu of options. Review collected by and hosted on G2.com.

At times navigating back to the home page can be a bit confusing, especially when you have multiple windows open. I find this to be a minor inconvenience however. Review collected by and hosted on G2.com.

Customization, Support, Outlook Integrati Review collected by and hosted on G2.com.

With new system, any suggestion for improvement needs "likes" by other users, and the system doesn't really work, and now great suggestions from users, aren't passing through. Review collected by and hosted on G2.com.

It has several integrations tools that make it easy to import, and export data, keep track of candidates and clients and overall makes life easier Review collected by and hosted on G2.com.

It is not as responsive and a tad bloated as compared to some other CRMs out there Review collected by and hosted on G2.com.

it's a no frills system that's easy to use and very customizable Review collected by and hosted on G2.com.

it's not the prettiest some of the setup/ features aren't very intuitive to new users Review collected by and hosted on G2.com.

Ability to sort my prospects by keywords. Review collected by and hosted on G2.com.

There isn't much for me to complain about or report. Review collected by and hosted on G2.com.

The user interface. The design was easy to use. The cost per month for a subscription was reasonable. Review collected by and hosted on G2.com.

"Upgrades" were anything but. Bulk mail service stopped functioning out of thin air over a weekend, followed by complete system failure to even allow users to log in to their database despite the status box showing "Normal" and there was NO ONE available...not even a second party answering service, that was answering the phones. Review collected by and hosted on G2.com.

The tools that are given by PCR to navigate complex issues that users face in ATS. Review collected by and hosted on G2.com.

PCR does not mesh with Zoominfo and the speed at which it brings LInkedIN profiles in could be better. Review collected by and hosted on G2.com.

The connectability with job posting websites. The KEYWORD searches find what I am looking for by combining keywords with operators (or modifiers) such as AND, NOT and OR to further produce more relevant results. This allows me to seek most qualified candidates quicker.

The option to send bulk emails is also a great feature.

I noticed this morning that the option to post jobs to Facebook can be done. Every way possible to get exposure out is always a positive. Review collected by and hosted on G2.com.

Looks outdated and confusing with some of the user options. Basically not user friendly in my opinion. There should be a way to quickly find if you are creating a duplicant applicant. On several occasions I have created a profile for a candidate that was previously added by a name not spelled correctly.

When a profile has not been updated in some times. I would like PCR to send me a notification or PCR try and pull updated information on a profile from Linkedin, Facebook, or other job boards. Most of the profiles I have seen have outdated info, resumes, etc.. The app function is tricky to use. Is there any video tutorials i can watch Review collected by and hosted on G2.com.

The support team is very knowledgeable. They are helpful and have good follow up.

Flexible format of PCR 9 Review collected by and hosted on G2.com.

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