--- title: pCloud Reviews meta\_title: 'pCloud Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 166 reviews by the users' company size, role or industry to find out how pCloud works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 166 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Photography url: https://www.g2.com/categories/photography --- # pCloud Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by pCloud but has limited features. Are you part of the pCloud team? [Upgrade your plan](https://my.g2.com/pcloud/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! pCloud is Swiss cloud storage that provides access to all your digital content including images, video, audio, documents, and more- anytime, anywhere, on any device. Our security approach focuses on making sure your data is safe and you're as much in control as possible. When you sign up for pCloud, you choose the data region, where your files and personal data are stored - either in the United States (Dallas, Texas) or the European Union (Luxembourg). Test pCloud with a free account with up to 10GB storage space! Keep all of your important files safe and centralized in one place. You can share with team members, clients, etc. across the globe and give them controlled access and permissions to your digital library. It has a user-friendly interface that clearly shows where everything is located and what it does. The software is available for multiple platforms – iOS and Android devices, Mac, Windows, and Linux. By installing pCloud on your computer (through its desktop application pCloud Drive), the app creates a secure virtual drive that expands your local storage space. Every change you make in your pCloud can be seen immediately on your computer, phone, or tablet. All your devices are instantly synchronized and you have direct file access to any update you make. pCloud's latest feature Branded links allows you to customize download links with your brand's style and logo. pCloud Crypto is the highest level of security for your files. You could save your sensitive information, and your private documents in the cloud, and have them on any device. Nobody has access to these files, including the administrators of pCloud. With client-side encryption, your files are encrypted locally on your computer, and only the encrypted information is uploaded to the cloud. The files never leave your device without the encryption Since 2013, more than 16,000,000+ users worldwide trusted us. We believe in creating reliable and safe cloud storage for both individuals and businesses. * * * Seller [pCloud](https://www.g2.com/sellers/pcloud) Discussions [pCloud Community](https://www.g2.com/products/pcloud/discuss) Languages Supported Arabic, German, English, French, Italian, Dutch, Portuguese, Russian, Spanish, Turkish, Chinese (Simplified) Solution Type Best-of-Breed Overview by pCloud Team Show More ## Pricing Pricing provided by pCloud. ### Premium $3.99 per month ### Best Seller $7.99 per month [ View More Pricing Information ](https://www.g2.com/products/pcloud/pricing) ## Top-Rated Alternatives [ ![Microsoft OneDrive for Business](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft OneDrive for Business") Microsoft OneDrive for Business 4.3/5(10,413) ](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) [ ![Box](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Box") Box 4.2/5(5,260) ](https://www.g2.com/products/box/reviews) [ ![Tresorit](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tresorit") Tresorit 4.5/5(261) ](https://www.g2.com/products/tresorit/reviews) [ View All Alternatives ](https://www.g2.com/products/pcloud/competitors/alternatives) ## User Insights Average based on 166 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Priyanka D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priyanka D.") PD Priyanka D. Small-Business (50 or fewer emp.) 10/1/2023 "Retrieving Content from Trash is a NightMare" 0/5 What do you like best about pCloud? They seem to have better security and payment plans. Review collected by and hosted on G2.com. What do you dislike about pCloud? 1) Not the best UI. Often very un-intuitive design. 2) Customer support via email only. Sometimes if we need urgent help, or cannot figure their UI out, it can lead to useless mails back n forth from customer support being totally unhelpful and useless 3) Payment glitches leads to ALL CONTENT being moved to TRASH. retrieving the content from TRASH is a terribly difficult process. Simply upgrading the plan DOES NOT SOLVE THE PROBLEM. This is why I plan to migrate out from their platform and NOT Recommend them at all. BEcause we COULD LOSE ALL OUR STORED FILES on this platform. Review collected by and hosted on G2.com. What problems is pCloud solving and how is that benefiting you? It helped me store my photo and video content Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Graphic Design](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Graphic Design") AG Verified User in Graphic Design Small-Business (50 or fewer emp.) 4/10/2022 "Buyer beware! Cheap price = no support when you files suddenly vanish!" 0/5 What do you like best about pCloud? The price is competitive, but not outstandingly cheap. The apps and web interface however are shocking, buggy, and have no consideration for being user friendly. The support is to all intents and purposes, useless. So you're buying a price, and you're on your own. Review collected by and hosted on G2.com. What do you dislike about pCloud? - Unreliable service. I have provided all evidence to their team that 800GB of data was lost by their platform without by doing or consent. - Buggy web user interface, very "barebone" desktop sync app, and the linux cli needs to be restarted every few weeks for clogging the OS with a dump file growing out of control. - No support: don't expect any empathy or willingness to help you if you experience issues - their support will repeatedly blame you or say that they have not received your response, turn around in circles and restart the conversation with new staff, or "escalate" to never be responded again. I have an email trail going back 3 full months and is yet to be resolved! Review collected by and hosted on G2.com. Recommendations to others considering pCloud: Consider not using pCloud just because they are a few dollars cheaper. If you need support just once (for instance if files disappear from your account!), your wasted time will be fare more expensive than the few dollars saved. Review collected by and hosted on G2.com. What problems is pCloud solving and how is that benefiting you? Considering other options available like MEGA and many others, the ONLY problem solved here is saving a few dollars. They don't offer any competitive advantage. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") UE Verified User in E-Learning Small-Business (50 or fewer emp.) 12/26/2021 "buyer beware: terrible upload speeds and terrible customer service" 0/5 What do you like best about pCloud? (edit: refund was eventually issued after much ado) I wasn't able to get files upload at speeds faster than 100MB per HOUR so there is nothing I liked about this app. Review collected by and hosted on G2.com. What do you dislike about pCloud? It was terrible and the company refused to refund even though I requested it only 28 days after purchase. I have never had any problems uploading to other apps so I asked for a refund, 3 weeks after my purchase, and it was refused. Now my account is deleted and they have my money. Customer service was rude and dismissive and did not care at all. Review collected by and hosted on G2.com. Recommendations to others considering pCloud: avoid. Review collected by and hosted on G2.com. What problems is pCloud solving and how is that benefiting you? none. Review collected by and hosted on G2.com. Show More 1/5/2022 Validated ReviewerSource: Organic ![Adrian V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian V.") AV Adrian V. Agile, Lean, and Scrum Coach Small-Business (50 or fewer emp.) 4/20/2021 "Missing two very important/base features" 0/5 What do you like best about pCloud? The upload and download speed is excellent, maybe because the server and I are in the same region (EU). Review collected by and hosted on G2.com. What do you dislike about pCloud? The two base features that are missing are: 1. a Download / Upload queue screen 2. a Log file Any decent software (MEGA, etc.) provides feedback and control over the uploading/downloading of files. At no point in time, you know what the software is doing. If you have a problem, there is nothing useful you can send to Support, because there is no log or queue. This lack of debugging information made Support for me utterly useless. I highly do not recommend this software. Later Edit: Because I felt that the pCloud software is highly unreliable and because I felt the Support was quite aggressive, I feared that my files would be at the mercy of their emotional states, so I decided to delete my account. I did not get a refund; I forfeited the 245 euros invested in the 2TG lifetime plan. I hope you will not make the same mistake I made! You can read the whole story here: https://pcloud-mega-dropbox-review.adrianvintu.net/ Review collected by and hosted on G2.com. What problems is pCloud solving and how is that benefiting you? I am backing up mostly large video files Review collected by and hosted on G2.com. Show More Response from pCloud Team of pCloud [Editedit](https://www.g2.com/survey_responses/pcloud-review-4693675/official_response/edit) We have a debug version of our client which can be provided to you, so we can get a log file and investigate. Giving you the upload/download screen won't help if you have hundreds of files which are syncing at the same time. Regarding the external hard drive issues, I can see our support team have answered you already but instead of reading what they explained, you are busy publishing the same comments all around the net... It's an ironic you find us unreliable, but you continue to use your lifetime account so to end this pain, would you like to issue you a full refund, no matter the fact you've been using your account 5 months already, at almost full capacity. 4/21/2021 Current UserValidated ReviewerSource: Organic ![L. Diego A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "L. Diego A.") LA L. Diego A. CEO & Co-founder Small-Business (50 or fewer emp.) 4/13/2020 "Corrupted files + Shielded customer service" 0/5 What do you like best about pCloud? I thought their Crypto Folder would provide a secure environment for my important files but I was mistaken. Review collected by and hosted on G2.com. What do you dislike about pCloud? Files become corrupted in pCloud, customer service protects itselfs and looks for ways to blame the customer, ultimately not solving your issues. Review collected by and hosted on G2.com. Recommendations to others considering pCloud: Do not use pCloud. Your files will corrupt and customer service will try their best to blame it on you and not giving you a refund. Review collected by and hosted on G2.com. What problems is pCloud solving and how is that benefiting you? pCloud has given me more problems than solutions. Now I am missing my important files and my money. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 3/16/2019 "Worrying File Sharing Error" 1/5 What do you like best about pCloud? I love so many things about PCloud! Its simplistic to use, it has brilliant and easy to use branding that looks good. Its overall look and feel is very user friendly. Review collected by and hosted on G2.com. What do you dislike about pCloud? Whenever you share a file, the link destination has a SHARE dropdown, encouraging anyone you send the link to, to share the document they are viewing with the world on social media! I was gobsmacked at this! For a "secure" file sharing company to have such a function, that cannot be customised or turned off, totally breaches all their guarantees of being able to "securely" share files! I know of no business that would feel ok with this feature. Any document you share with a client, can easily end up with the world, by one click from the recipient to facebook, twitter, etc. Very worrying! I addressed this with the company, and they refused to comment except to confirm it cannot be turned off. I pointed out that this surely has legal implications, as they are encouraging anyone with a link to share documents with the world, totally unauthorised. They refused to comment. All their good points fall down, due to this one flaw that could be easily rectified. They refused. Such a shame. Their system is perfect for the novice. This flaw however, is very dangerous for anyone sharing anything other than social media snaps! Very disappointed, and have advised an ombudsman to look into the legal implications of this flaw, as the company aren't bothered! Review collected by and hosted on G2.com. What problems is pCloud solving and how is that benefiting you? none unfortunately, as i couldn't go further than the trial, despite my pleas to the company to simply remove or customise this function, as I really wanted to become a customer! They refused. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Photography](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Photography") UP Verified User in Photography Small-Business (50 or fewer emp.) 8/13/2017 "No what you expect" 0.5/5 What do you like best about pCloud? Easy to use, if it worked correctly then it would be of value Review collected by and hosted on G2.com. What do you dislike about pCloud? I hate to take issue with so many, but for me pCloud did not meet my needs. For months, I have been working with pCloud support to load a full set of my folders & files to their server. After much effort and many days and even more emails we got the data loaded. Then it all fell apart. I think the fundamental issue was that they gear their system to sync and my needs were for back up. As a result, their system kept trying to sync my folder/files and, it seems, the frequency with which my data changed was just too much for them to deal with. This included system files—another area of change, both rapid and frequent. I did request a refund of the money spent on the lifetime subscription and that initially simply fell on deaf ears. They did ultimately refund the money spent on the lifetime upgrade, though it would have been better for both them and me had that occurred more expeditiously. No question but what pCloud is easy to use, it simply does not work as back-up and both they and I needed to understand that a lot sooner. Review collected by and hosted on G2.com. Recommendations to others considering pCloud: Look else where Review collected by and hosted on G2.com. What problems is pCloud solving and how is that benefiting you? To store all data including photographic data Review collected by and hosted on G2.com. Show More 8/16/2017 Current UserValidated ReviewerSource: Organic ## Questions about pCloud? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about pCloud ](https://www.g2.com/products/pcloud/discussions/new) ![Dian Adi F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dian Adi F.") DF Dian Adi Fajar • Last activity almost 5 years ago pCloud Crypto Hack challenge 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/pcloud-crypto-hack-challenge) GU Guest User • Last activity over 4 years ago Is pCloud any good? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/is-pcloud-any-good) [ View all Discussions ](https://www.g2.com/products/pcloud/discuss) ## Pricing Options Pricing provided by pCloud. ### Premium $3.99 per month ### Best Seller $7.99 per month ### Basic Free Forever [ View More Pricing Information ](https://www.g2.com/products/pcloud/pricing) pCloud Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_790f5095f4e17577cead05669971b794/microsoft-onedrive-for-business.jpg "Product Avatar Image") Microsoft OneDrive 4.3/5(10,413) [ Compare Now ](https://www.g2.com/compare/microsoft-onedrive-for-business-vs-pcloud) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d04cae6334e3c6a6f3a963b6f680c9ce/nextcloud.png "Product Avatar Image") Nextcloud 4.4/5(203) [ Compare Now ](https://www.g2.com/compare/nextcloud-vs-pcloud) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_87e4cf9c44870a7c36f4772c6813ad2f/tresorit%282%29.png "Product Avatar Image") Tresorit 4.5/5(261) [ Compare Now ](https://www.g2.com/compare/tresorit-vs-pcloud) ##### ##### pCloud Features File Management Device Syncing Web Interface File Type Support Collaboration File following File Sharing Simultaneously Editing Administration User and Role Management Policies and Controls Device Management [ View More Features ](https://www.g2.com/products/pcloud/features) ##### Categories on G2 [Cloud Content Collaboration](https://www.g2.com/categories/cloud-content-collaboration)[Photo Management](https://www.g2.com/categories/photo-management) ##### Explore More [What platform provides AI-powered customer engagement on WhatsApp?](https://www.g2.com/discussions/what-platform-provides-ai-powered-customer-engagement-on-whatsapp)[Most reliable machine learning app for startups](https://www.g2.com/discussions/what-s-the-most-reliable-machine-learning-app-for-startups)[Which ecommerce platform manages unified inventory across a website, mobile app and Amazon all in one place?](https://www.g2.com/discussions/which-ecommerce-platform-manages-unified-inventory-across-a-website-mobile-app-and-amazon-all-in-one-place) [Is Cloudflare worth it for enterprise content delivery network (eCDN) performance?](https://www.g2.com/discussions/is-cloudflare-worth-it-for-enterprise-content-delivery-network-ecdn-performance)[Which operational risk app is best for small business use](https://www.g2.com/discussions/which-operational-risk-app-is-best-for-small-business-use)[Pros and Cons Details](https://www.g2.com/products/pcloud/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)