PCI Pal is a primary component in our PCI DSS compliance. As a former QSA, I never had a scenario where the processing of cardholder data via the phone was able to be completely removed from the scope of any of my clients. With PCI Pal in place, we've been able to completely bypass our production and database environments from storing, processing, or transmitting cardholder data. Amazing product and amazing support. Review collected by and hosted on G2.com.

I don't have any issues at this time. We've been operating for almost 1yr now with no downtime concerns nor any backend coding problems. Review collected by and hosted on G2.com.

The responsivity of the developers from PCIPal is exceptional. Review collected by and hosted on G2.com.

Missing option to programmatically describe webhook url for every payment (mostly test/sandbox environment) Review collected by and hosted on G2.com.

Big thank you to Luke Saunders who has helped us implement PCI Pal in a short time frame, always quick to respond and helpful when doing so! Review collected by and hosted on G2.com.

I don't think there's an aspect I dislike as yet! Review collected by and hosted on G2.com.

The system is very simple to use and enables us to stay GDPR compliant. Logging in is super easy Review collected by and hosted on G2.com.

if there is an error it won't give you a user friendly warning of what the error is. You are expected to use the long code and work out the issue. Review collected by and hosted on G2.com.

It's simplicity - knowing that your card payments are secure and PCI DSS compliant Review collected by and hosted on G2.com.

It adds extra overhead into your current telephony, with little visibility of the mechanisms Review collected by and hosted on G2.com.

This has been a great partnership with PCI Pal. The team at PCI Pal is really easy to work with. Good knowledge of their product and willingness to be flexible to satisfy the needs of the customer is commendable. You usually find someone within very reasonable time when reaching out for a Production issue. Review collected by and hosted on G2.com.

I would be happy to report this is Not Applicable. The partnership has been great thus far. Review collected by and hosted on G2.com.

How quick and easy it was to train our staff in the use of the system! Review collected by and hosted on G2.com.

Some issues around DMTF that are currently being investigated ! Review collected by and hosted on G2.com.

It's safer to user and guest understands it better, it's also easier to use, very transparent as what's happening Review collected by and hosted on G2.com.

Sometimes it takes long to log in and it can disable your account in 3 tries Review collected by and hosted on G2.com.

Being within legality and payment compliance, being able to see customers typing in the interface Review collected by and hosted on G2.com.

Sometimes it's glitchy when syncing with our other CRM system Review collected by and hosted on G2.com.

PCIPal have always been very professional and willing to help resolve any queries/issues. Great supplier. Review collected by and hosted on G2.com.

Not applicable. I have no issues with these suppliers. Review collected by and hosted on G2.com.