AS

Ann S.

New Job

Computer Software

Small-Business (50 or fewer emp.)

6/26/2017

"Great "

4.5/5

What do you like best about PaySimple?

The website is very easy to navigate.I haven't any issues learning how to use it. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

There is nothing that I dislike about the software. Review collected by and hosted on G2.com.

AM

Verified User in Media Production

Small-Business (50 or fewer emp.)

5/9/2017

"first-time business owner"

5/5

What do you like best about PaySimple?

PaySimple provided local, accessible, friendly service, and even a "denver discount" for being local! Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

Pay SImple is a bit more expensive than i'd like, but having the first two months free are a great help! Review collected by and hosted on G2.com.

AR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

7/6/2017

"Needs to process payments faster"

3/5

What do you like best about PaySimple?

I like the set up, reasonable processing fees, and convenience. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

I don't like the length of time it takes to get the funds. 5 days is beyond ridiculous. Is there a way to speed this up? Review collected by and hosted on G2.com.

CN

Cherrelyn N.

Business Owner

Education Management

Mid-Market (51-1000 emp.)

5/3/2017

"Great customer service"

5/5

What do you like best about PaySimple?

The follow up and customer service has been great. The billing system is fairly easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

Reports can be a challenge. Not being able to put a clients in an inactive status. Review collected by and hosted on G2.com.

AF

Verified User in Facilities Services

Mid-Market (51-1000 emp.)

6/30/2017

"True to its form PaySimple is so easy to use whether you are paying or collecting your invoice"

5/5

What do you like best about PaySimple?

Doing my invoices thru paysimple is easy and user friendly Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

All the features and programs with Paysimple is good and I do not see anything to dislike. Review collected by and hosted on G2.com.

AT

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

6/30/2017

"Partner"

4.5/5

What do you like best about PaySimple?

customer service--recurring payments--easy to get questions answered Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

monthly cost--the percentage is high for my type of business

I need ACh Review collected by and hosted on G2.com.

SS

Sarah S.

Writer

Writing and Editing

Small-Business (50 or fewer emp.)

4/5/2016

"Getting payments on time is amazing. "

4/5

What do you like best about PaySimple?

First off, I love that I get my payments on time. I love that I don't have to use a phone, or some other device to run square. I love that I don't have to keep a calendar of payments and that I don't have to remember anyone's payments. I also don't have to keep their credit card numbers, which minimizes chances of problems with losing someone's card number. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

It's hard to do simple things, like change the amount of an upcoming debit. It's hard to find out how to change a card and if you add a card and make it default, it doesn't carry over to the already made transactions and as I pointed out earlier, that's hard to fix then. You pretty much have to delete the old card and only have the new one on file. One time, I charged a woman $86,000 for no apparent reason. It just changed her $86 payment into thousands. Luckily, the card stopped it, so we didn't have some kind of epic kerfuffle on our hands. Review collected by and hosted on G2.com.

Recommendations to others considering PaySimple:

The program is much more useful than it seems like it will be. You will be surprised at how many more payments you get when you have an auto-debit coming out of their bank. We have had a number of clients pay off their accounts because they didn't forget to pay us. We don't have a large enough staff to spend every day doing billing, it's just not reasonable with the number of clients we have. Review collected by and hosted on G2.com.

What problems is PaySimple solving and how is that benefiting you?

Prior to using PaySimple, we were running each payment on the date it was due. We had a woman complain and indicate that we stole her money because when her payment date fell on a Sunday, I ran it on the Monday. It was disastrous, especially since a law office can't have accusations of illegal activities floating around. Review collected by and hosted on G2.com.

SP

Shelly P.

Representative

Financial Services

Enterprise (> 1000 emp.)

3/9/2016

"Love PaySimple!"

5/5

What do you like best about PaySimple?

PaySimple makes it really easy for us to set up our recurring payment schedule with our Members. We are Chiropractic office that office a Membership Practice. We have our Members set up on an auto-debit (or automatically taken out of their bank account) for their Chiropractic visits. Really easy to set up, and really easy to manage. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

There are not really any negatives that I have noticed while using PaySimple. The one issue we had early on, was quickly resolved. I do not believe we have had any issues since. Review collected by and hosted on G2.com.

Recommendations to others considering PaySimple:

There are many great features that you are able to use with PaySimple. Be sure to speak with a Representative of PaySimple. We absolutely love the feature of setting up auto monthly drafts for our Memberships. All the Member's information is safe and secure. Review collected by and hosted on G2.com.

What problems is PaySimple solving and how is that benefiting you?

Auto-debit for the payments is MUCH smoother. Also, we take all our credit/debit card payments through PaySimple with the use of a USB Card Reader. This takes away the need for another credit card machine - doesn't take up space on the counter, and better fees than our previous Credit Card machine. Review collected by and hosted on G2.com.

DS

Daniel S.

Small-Business (50 or fewer emp.)

3/22/2016

"Awesome Company!"

5/5

What do you like best about PaySimple?

The ability be able to set up recurring payments and to change them if necessary, Another great part is the ability to invoice members and having them pay through the link in the email. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

Not much that I dislike, any issues that I had were resolved in a quick phone call Review collected by and hosted on G2.com.

Recommendations to others considering PaySimple:

Paysimple has alot of great features , and they keep on getting better Review collected by and hosted on G2.com.

What problems is PaySimple solving and how is that benefiting you?

Recurring Billing, It's easier than our last company that we used, we can also take one time payments which is a huge plus for me. Review collected by and hosted on G2.com.