Elizabeth S.
ES
Elizabeth S.
Wellness Educator
Small-Business (50 or fewer emp.)
"A Company with a heart"
4/5
What do you like best about PaySimple?

I like how a person contacts you and is willing to hear what you would like from them. They want to make sure you are getting the full use and advantage of PaySimple. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

There is nothing that I do not dislike at the moment. Review collected by and hosted on G2.com.

BJ G.
BG
BJ G.
Owner, Movement Therapist, Performance Enhancement Coach
Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Keeps it simple"
4/5
What do you like best about PaySimple?

I like the ease of access and ability to have different staff accounts within the system. It is great to be able to keep bank and card information on file for both the business and the client. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

The processing fees tend to be higher than most credit card processors I have used in the past and it has a fee to keep a customer card on file. Review collected by and hosted on G2.com.

Brooke S.
BS
Brooke S.
Independent Distributor
Small-Business (50 or fewer emp.)
"Easy Auto Pay"
3.5/5
What do you like best about PaySimple?

I have used Paysimple for over 1 1/2 years. My main reason to for using this service is for the automatic monthly payments option. It makes it very easy to collect payment from my regular customers without having to stop everything else I'm doing to swipe their card. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

I have no complaints at this point. I haven't really taken the time to learn the new payment system offered by Paysimple...I mainly use the classic version. Review collected by and hosted on G2.com.

Steven L.
SL
Steven L.
Sales And Marketing Specialist
Small-Business (50 or fewer emp.)
"Great product "
5/5
What do you like best about PaySimple?

Fast and easy. It’s not complicated to use at all. Plus, there are real people you can talk too unlike typical payments processing companies. I don’t have a log into PaySimple but I use it through an API so it’s an indirect use. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

I wish there more integrations with third party systems such as crms, online form tools etc. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Valuable service at a fair price, bad web interface"
3/5
What do you like best about PaySimple?

Allows me to do automated recurring billing from clients’ ACH accounts at a low cost Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

Web interface is terrible, sometimes hard to find what I need. Also, there doesn’t seem to be an easy way to pre-fill everything for clients so that they can just click a link and enter bank account info Review collected by and hosted on G2.com.

AC
APRIL C.
Office Manager
Insurance
Small-Business (50 or fewer emp.)
"PaySimple 1.0"
4/5
What do you like best about PaySimple?

I like that we are able to sweep from our customer accounts without having to be in person. So much business is conducted via the internet or over the phone. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

I wish that it was instant verification. It takes a couple days to process. Review collected by and hosted on G2.com.

Hal F.
HF
Hal F.
President
Construction
Small-Business (50 or fewer emp.)
"Great way to centralize contacts and cc info"
5/5
What do you like best about PaySimple?

We needed a solution when we switched to vonage. Byproduct was centralized customer records. Safe secure place for cc info. Ability to process e checks Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

Pricing is ok. I would like a discounted rate for swiped trans Review collected by and hosted on G2.com.

Verified User in Photography
UP
Verified User in Photography
Mid-Market (51-1000 emp.)
"It's great!"
5/5
What do you like best about PaySimple?

I like that it's simple, hence the name, and an overall great way for customers to sign up for our membership. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

Sometimes its hard to understand certain things like switching primary payment. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Long Term User"
4.5/5
What do you like best about PaySimple?

The software allows me to determine what methods of payment I want to accept. Bank draft works perfectly for my business. I like that I can download income to a spreadsheet or a pdf file. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

There isn't anything I dislike. Over the years, the ease of use has improved and I find it easy to get around within the system. Review collected by and hosted on G2.com.

Verified User in Music
AM
Verified User in Music
Small-Business (50 or fewer emp.)
"Great payment software for "pay what you want" businesses!"
4.5/5
What do you like best about PaySimple?

I like that the PaySimple software lets customers enter their price for items. I like the simplicity of the software, and the ability to create individual payment forms for each item. PaySimple also has wonderful customer service! Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

Once, my account was deactivated accidentally because of a bug in their system, but they fixed it quickly and were very kind about the ordeal. Their automated emails are a bit dis-organized - I get emails talking about a problem that has already been resolved. Also, the mobile payment forms need a little work - pages load at the bottom on all mobile devices, which is very confusing for customers. Review collected by and hosted on G2.com.