TD

Troy D.

Head Neuro Performance Coach

Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

6/27/2017

"Ease of use and scalability rolled into one package"

5/5

What do you like best about PaySimple?

It's extremely easy and flexible to use. Some of my clients like paying via invoices. I like that I can satisfy that need and easily set up recurring payments and one time charges. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

Cost. the per month cost and % fees are not as competitive as I'd like. I think one or the other could be a little lower. Also the PCI compliance process was not clear. I had already tried to jump thru the hoops with the service provided but then after speaking to your tech support realized I didn't need to do that for my biz, yet I still get weekly or monthly emails from them about completing PCI.

I also dislike that it so difficult to cancel a $3/mo ACH fee (turned out I didnt need it after all) and now the price has increased.

I also don't find the scheduling features robust enough. Check out calendly.com for some ideas on how you can improve that part of your product. Review collected by and hosted on G2.com.

Recommendations to others considering PaySimple:

It's an excellent solution for billing - recurring and invoicing. It's simple to use for myself and my clients. Review collected by and hosted on G2.com.

What problems is PaySimple solving and how is that benefiting you?

PS is my main system for collecting payments. Before that I used PayPal and love the ease of use especially for my customers who pay via invoice. I have recently begun using the store features and hope to streamline client payments even more so in the future. Review collected by and hosted on G2.com.

JH

Jasmine H.

Owner + Principal

Marketing and Advertising

Small-Business (50 or fewer emp.)

7/7/2017

"An Important Part of My Business"

5/5

What do you like best about PaySimple?

I like that it combines the features of a merchant account with an invoicing service. I can use a single service (outside of my accounting software) to handle all of my billing and payments. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

The user interface is not the most intuitive. They have been making updates and as they roll out the user experience is improving. Review collected by and hosted on G2.com.

What problems is PaySimple solving and how is that benefiting you?

My biggest need is for an easy way to do recurring invoices and collect payments from those invoices. I have a service with yearly renewal that would be very difficult to track and invoice manually each year. (The renewal dates are unique to the customer.) PaySimple's recurring invoice feature works perfectly for this need and ensures we stay up to date with customer's we may only talk to once a year. Review collected by and hosted on G2.com.

DF

David F.

Managing Partner

Small-Business (50 or fewer emp.)

11/6/2017

"Well rounded service for processing payments"

4.5/5

What do you like best about PaySimple?

PaySimple is truly a one stop shop and offers a well rounded suite of Services in the payment sphere. Their rates are some of the best and they integrate with a host of programs. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

Due to their whole service approach it seems a bit unwanted to customize your offerings. But for a one Stop this is it. Review collected by and hosted on G2.com.

Recommendations to others considering PaySimple:

Take advantage of their knowledgeable sales and Support staff. They will onboard you with everything you need. Review collected by and hosted on G2.com.

What problems is PaySimple solving and how is that benefiting you?

PayMent processing is so involved and fees can add up. PaySimple helps streamline and automate the process at a fraction of the cost. Review collected by and hosted on G2.com.

EI

Eric I.

Co-Founder

Small-Business (50 or fewer emp.)

11/6/2017

"Secure Alternative to merch gateways"

3.5/5

What do you like best about PaySimple?

A very solid focus on solutions to remove friction from the procrss and security. The fluidness of the platform alows you to integrate across almost platform. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

The lack of white label service is becoming an obstacle. Consumers are becoming fed up with Wells Fargo and other tradutiokal gateways, especially if the illusion od another service is onvolved in the transaction. Braintree is proving powered by is the confidence they want to see. Review collected by and hosted on G2.com.

BC

Brian Del Terzo C.

Administrator

Small-Business (50 or fewer emp.)

6/26/2017

"By far the best Merchant Processing Gateway I've ever had the pleasure of using!!!!"

5/5

What do you like best about PaySimple?

The home screen dashboard is extremely well thought out. - Failed Transactions, Settlement Summary, Recurring payment schedules all graphed for a quick view of your month. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

WIth regard to the report summaries on the dashboard, my only complaint is that I can't easily switch to a more historical view. That said, there is a robust reporting engine that will allow me to do that but without the fun graphs. Review collected by and hosted on G2.com.

Recommendations to others considering PaySimple:

If you want a payment solution that is user friendly and always working to improve the user experience, PaySimple is the way to go. Review collected by and hosted on G2.com.

What problems is PaySimple solving and how is that benefiting you?

Paysimple has allowed us to much more efficiently manage our client's payment structures. It is easy to change a payment days and make alterations to payment schedules as needed. Review collected by and hosted on G2.com.

TF

Tammy F.

Founding Partner

Financial Services

Small-Business (50 or fewer emp.)

10/15/2017

"Great for Recurring Payments"

4/5

What do you like best about PaySimple?

Ease of collecting recurring payments. I no longer have to wait for checks in the mail or for the customer to initiate payments. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

Would like for the product to sync with Quickbooks. Review collected by and hosted on G2.com.

LS

Laurie S.

Design Manager

Retail

Small-Business (50 or fewer emp.)

6/30/2017

"Long Term customer"

4.5/5

What do you like best about PaySimple?

We love the customer service! The few times we have had a problem in our 10 years with PaySimple, they are quick to respond and quick to resolve! We appreciate that the people we talk with are the same time to time and are friendly every time. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

Nothing that really comes to mind as a problem. I guess with any processor, I wish I could pay less. However, PaySimple continues to be competitive with other processors who want us to switch. We have no reason to. Review collected by and hosted on G2.com.

KT

Katherine T.

Owner

Financial Services

Small-Business (50 or fewer emp.)

6/28/2017

"Very easy to set up automatic monthly payments from clients "

5/5

What do you like best about PaySimple?

It was very easy to set up memorized monthly payments from clients - PaySimple sends a very professional email confirming the transaction to the client - I actually have had a client compliment the tone of the email. We are a professional organization and it is important to us that any client interaction with a vendor is professional - PaySimple has always had a high level. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

it is kind of crazy that I don't have any issues but i have to give you 40 characters to move past this screen Review collected by and hosted on G2.com.

Recommendations to others considering PaySimple:

PaySimple has consistently hired polite high quality people - I have always had a good experience with them - in as much as I am trying to automate as many processes as possible, I stay because I know I will get good service if an issue arises Review collected by and hosted on G2.com.

What problems is PaySimple solving and how is that benefiting you?

Easy to offer reoccurring credit card payments - we created a product line where the payments could be monthly and payments were automatically pulled - this then made it not such a burden to offer monthly payments because we did not have to send out our own invoice and add to our accounting work - the payments just come to us and we can then tie off the payment to a memorized invoice in Quickbooks. Review collected by and hosted on G2.com.

GM

Gayle M.

Customer Service Manager

Banking

Small-Business (50 or fewer emp.)

6/27/2017

"Opened up a new market for us"

5/5

What do you like best about PaySimple?

PaySimple is allowing us to reach a new market of younger more payment conscious players to our Golf Club. In the past, members simply paid an annual fee for dues, no questions or issues. But in today's economy, an option for a monthly payment is very attractive. PaySimple allows us to offer that option. We simply price the monthly installment at a slightly higher rate than what our annual payment is to cover the costs of using the system, and those who are utilizing this have no qualms about paying a little bit more for the convenience of having a monthly payment option. It's still a tremendous bargain compared to other Golf Club Memberships in our area, and the bookkeeping is very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

Only issue for us is that our deposit is a lump sum, and we go into the invoices each month to see who's payment is included in that lump sum. Just one extra step, but not really an issue at all. Review collected by and hosted on G2.com.

Recommendations to others considering PaySimple:

Worth your time to look into this program. Review collected by and hosted on G2.com.

What problems is PaySimple solving and how is that benefiting you?

We have three members in the younger generation that we would probably not have if we weren't able to offer a convenience monthly installment payment method. Review collected by and hosted on G2.com.

ER

Elizabeth R.

Founder

Hospitality

Small-Business (50 or fewer emp.)

10/31/2017

"Simple payment processor"

5/5

What do you like best about PaySimple?

It works great for every day payments or invoicing. The recurring payment feature is very useful too. Review collected by and hosted on G2.com.

What do you dislike about PaySimple?

It doesn't sync to our CRM software. It would be easier if the customer profiles synced with our sales software. Review collected by and hosted on G2.com.