PaySimple website integrations and simple check-out process makes it great for customers to easily review invoice and check out via credit card or ACH transaction. So far, it is not costly for processing our ACH transactions, integrating forms on our website, and organizing customer transaction history. Review collected by and hosted on G2.com.

PaySimple have a few features that are lacking such as being able to easily locate billing statements from PaySimple and the processing companies. I found throughout the PaySimple process, I had to reach out to customer services via contact form several times for items that should be located on the website under account settings. Not related specifically to PaySimple, but processing times can be very lengthy and inaccurate. An ACH processing time before settlement usually takes 4-5 business days. However, the date listed in the transaction history for settlement of funds usually don't happen on that day, rather the day after. Review collected by and hosted on G2.com.

Simple payment procedure. Everything is very transparent and the client needs nothing to be afraid of. There are no additional checks for the client. A good mobile application. A very flexible system of payments, it can be integrated into any of your platforms. Convenient export of reports. Review collected by and hosted on G2.com.

Not clear payment for service. There are additional commissions that have not been announced anywhere. Very long payments to the main account. Bad work of support which only asks to wait. Review collected by and hosted on G2.com.

I like how accounting software works. really so cool.I see how with easy step my company is grow. Its very flexible, and gives easy way to understand and it's so easy in use. Review collected by and hosted on G2.com.

This software platform does not have any bad points.They are so great in support service. Very clear so you will find a lot of answers for your questions. Review collected by and hosted on G2.com.

PaySimple is very simple to use and every time you call for help the customer service reps are very knowledgable, friendly and efficient. Review collected by and hosted on G2.com.

There really isn't anything that i dislike about PaySimple. I guess if I had to say something it would be that if a customer messes up on their account number it takes about 4-5 days to know that the payment didn't go through and usually doesn't provide a reason. I don't know if this is something that could be changed, but it is slightly inconvenient. Review collected by and hosted on G2.com.

Their Support is very responsive and helpful. Any time that I have had trouble understanding an email I received from Pay Simple or how to update something on an invoice, I have used the chat feature. The agents are quick and provide great step by step instructions to assist. If they did not have a solution, they assured me it would be submitted as a request to development or let me know when it would be coming.

I love the ease of initially beginning/charging a payment (either one time or recurring). It is not time-consuming and is very straight forward which is helpful when entering multiple new payments a day. Everything I need to enter a new payment is directly on the home screen and easy to find.

I appreciate the clean layout of the homepage. Review collected by and hosted on G2.com.

The customer management user interface beyond the initial transaction is not the most user-friendly. It is difficult to navigate a change like updating a bank account to a recurring transaction.

Additionally, there is currently not a way to merge contacts - so, if you have one client with multiple services that you are charging for, it creates them as a new contact for each one. Review collected by and hosted on G2.com.

nothing this company is a scam. They fraudulently charged me for services I never used or agreed to and have fought refunding me. I am now forced to have my attorney deal with them. Review collected by and hosted on G2.com.

This company has been charging me for over a year for a service I never signed up for or authorized this company to charge me a monthly fee for a service I never used. DO NOT USE THIS SERVICE!!! Review collected by and hosted on G2.com.

I like that I can send receipts to the emails on file Review collected by and hosted on G2.com.

The search bar is a little bit too sensitive Review collected by and hosted on G2.com.

ACH payment ability. Free-form payment field. Review collected by and hosted on G2.com.

Vastly overcharged on Credit Card fees, takes weeks to get back to you with no explanation as to why, just saying to wait it out and hope it will decrease over following months. Significant number of ancillary fees never disclosed on their contract or website, you only find out after you've been charged. Charged me 1+% more in credit card fees than was promised, which is pretty significant when this is their core service. They were never able to provide any answer, no matter how many managers I spoke with, all of them just saying I should wait until more months have passed and I've been ripped off even more. Review collected by and hosted on G2.com.

PaySimple interfaces perfectly with the school software that we use (ZenPlanner) for tracking our school tuition payments. Their fees are very competitive, too! Review collected by and hosted on G2.com.

So far we have not come across anything that we dislike about PaySimple. Review collected by and hosted on G2.com.

The software interface and reliability of the software and service have been excellent. They offer a robust testing environment that our programmers found easy to work with, dramatically reducing our time to launch. Review collected by and hosted on G2.com.

PaySimple and their ACH processor set limits for how much we can process with them each day and month. We must apply for increases as we approach these limits, and that can take a week or more. This has led to disruptions as business ramps up faster than the approval process. Review collected by and hosted on G2.com.