JH
Jared H.
Mid-Market (51-1000 emp.)
"Streamlined Payments with Fast Setup"
5/5
What do you like best about Paysafe?

I like the wide range of supported payment methods that Paysafe offers, as it caters to diverse customer preferences. The initial setup was fast, making it easy to get started with accepting payments for my e-commerce store. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

Provide more benchmarks metric for comparing payment performance trend Review collected by and hosted on G2.com.

Response from Claire Rudall of Paysafe

Thank you for sharing your positive experience with Paysafe, Jared. We appreciate your feedback.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Responsive, Helpful Account Reps Who See Issues Through to Resolution"
4.5/5
What do you like best about Paysafe?

Our 2 account reps Danielle Gibson and Jayme Smith have always been a huge help and anytime I need something they are quick to respond and assist until it is resolved all the way through. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

If I had to say one thing it would be the onboarding processes can become a little difficult at times but inmost cases things are pretty smooth. Review collected by and hosted on G2.com.

Response from Claire Rudall of Paysafe

Thank you for your review, it's great to hear about your experience and we appreciate your support.

Tom M.
TM
Tom M.
President & Founder
Small-Business (50 or fewer emp.)
"Paysafe: Exceptional Service Despite Payment Delays"
5/5
What do you like best about Paysafe?

I really appreciate the good customer service from Paysafe. They help clear up when we receive funds into our account, which is really helpful. Quick payments are another aspect that I like. The initial setup was pretty good, making the transition smoother. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

Crediting the account could be faster. Review collected by and hosted on G2.com.

Response from Claire Rudall of Paysafe

Thank you for taking the time to review your experience with Paysafe Tom, we appreciate your comments and feedback.

LH
Lina H.
Mid-Market (51-1000 emp.)
"Good Support, Basic Features"
3/5
What do you like best about Paysafe?

I like that with Paysafe, we have dedicated teams and account management support which includes having a dedicated account manager to address our questions. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

Paysafe is a very basic payment processor. The offering on alternative payment methods could be improved, there is not a dedicated chargeback platform to respond to chargebacks (disputes have to be done by email). Reporting can be better. Review collected by and hosted on G2.com.

Response from Claire Rudall of Paysafe

Thank you for taking the time to leave a review Lina. We appreciate your comments and feedback.

WS
Whitman S.
Small-Business (50 or fewer emp.)
"User-Friendly Integration, Simplified Global Payments"
5/5
What do you like best about Paysafe?

I like Paysafe's user-friendly payment gateway integration capabilities. I also appreciate their continuous innovation in payment technologies. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

Simplify the onboarding process for new merchants. Review collected by and hosted on G2.com.

Response from Claire Rudall of Paysafe

Thank you for sharing your Paysafe experience, we appreciate you taking the time to give feedback!

Ruach H.
RH
Ruach H.
Small-Business (50 or fewer emp.)
"Convenient Payment Processing for Camps"
4/5
What do you like best about Paysafe?

I have a great experience with Paysafe as it handles payments effectively for hundreds of kids with their payment plans. I like that Paysafe essentially 'gives me money' and acts as a very convenient system for managing these transactions. The initial setup was very easy, which is a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

Nothing Review collected by and hosted on G2.com.

Response from Claire Rudall of Paysafe

Thank you for taking the time to review your experience with Paysafe, Ruach. We appreciate your feedback!

Audra M.
AM
Audra M.
Property Manager
Small-Business (50 or fewer emp.)
"Streamlined, User-Friendly Solution for Payroll"
5/5
What do you like best about Paysafe?

I use Paysafe for payroll and appreciate how it streamlines processes and speeds things up. I really like the ease of use, and honestly, everything seems to work well with Paysafe. The initial setup was very easy, and I value how it saves time because, for me, time is money. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

Nothing Review collected by and hosted on G2.com.

Response from Claire Rudall of Paysafe

Thank you for sharing your positive experience with Paysafe Audra, we appreciate your feedback!

Tom V.
TV
Tom V.
VP Commercial
Mid-Market (51-1000 emp.)
"Paysafe: Expert Support, Broad Reach, but Needs Payment Simplification"
4/5
What do you like best about Paysafe?

I appreciate Paysafe's solid technology and really good global reach, as well as their helpful and easy-to-work-with team. Their expertise in the gambling space is impressive, especially since gambling customers need a unique skill set and the ability to handle incredibly high payment volumes. Paysafe excels in these areas. The setup was fairly easy, thanks to their team's support and pretty clear documentation. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

They have quite a complex mix of payment methods, consolidation of these could be helpful. Skrill, Neteller, and Paysafe card being consolidated would make life a lot easier. Also contracting can be slow. Review collected by and hosted on G2.com.

Response from Claire Rudall of Paysafe

Thank you for taking the time to share a review, we appreciate your feedback.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Outstanding Client Service and a True Partner"
5/5
What do you like best about Paysafe?

The client service team. It’s great to have a partner that you can speak to when you need them, rather than treating you as a number. Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

There isn’t much to dislike, but I’d really like to see a stronger focus on technology so their partners can be more self-sufficient. Review collected by and hosted on G2.com.

Response from Claire Rudall of Paysafe

Thank you for sharing feedback on your experience with Paysafe, we appreciate your support.

Nikiforos P.
NP
Nikiforos P.
Business Development Specialist
Mid-Market (51-1000 emp.)
"Strong Security That Builds Trust"
3.5/5
What do you like best about Paysafe?

The security aspect of it . It creates a sense of trust that is really important Review collected by and hosted on G2.com.

What do you dislike about Paysafe?

I do not have something specific to mention here Review collected by and hosted on G2.com.

Response from Claire Rudall of Paysafe

Thank you for your feedback, we appreciate you taking the time to share your positive experience.