--- title: Payroll Relief Reviews meta\_title: 'Payroll Relief Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 46 reviews by the users' company size, role or industry to find out how Payroll Relief works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 46 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- # Payroll Relief Reviews & Product Details Visit Website Payroll Relief by IRIS (formerly known Payroll Relief by AccountantsWorld) employers accounting firms and payroll service bureaus to offer payroll services with less work for your staff and virtually no compliance headaches. Your business deserves payroll software that does more of the payroll processing work for you, increasing your revenue, while decreasing your workload and compliance risk. Payroll Relief by IRIS decreases your workload and compliance risk, while increase payroll service profits with the following features: - AUTOMATED PROCESSES TO SAVE YOU TIME AND REDUCE ERRORS: It does the heavy lifting for you by automating time-consuming and error-prone payroll processing tasks. It does industrial-strength batch processing, direct deposit, paying payroll taxes or child support, or e-filing tax forms and W2s is handled automatically, on time, and with 100% guaranteed accuracy of calculations. - FEATURES & FUNCTIONS THAT YOUR FIRM AND CLIENTS NEED: The IRIS Compliance Team constantly monitors legislative changes to ensure your compliance. With a modern, easy to use interface and mobile apps enables your clients and employees to access time & attendance data, W2s and more, anytime, anywhere. It also integrates with other technology such as QuickBooks, Xero, QuickBooks, Sage, Swipeclock and more. - INDUSTRY LEADING, U.S-BASED SUPPORT: IRIS will personally assist you with live customer service from experienced professionals based in the U.S. There is also a Professional Services Team that provides streamlined data migration/conversion assistance, white-glove onboarding, accessible data file extracts, custom time reports, comprehensive training & support. - TRANSPARENT PRICING & HIGH ROI: Simple, transparent, complete pricing, without surprises that can result in higher costs than expected. Learn more at https://www.irisglobal.com/payroll/. * * * Product Website Payroll Relief Seller [IRIS Software Group](https://www.g2.com/sellers/iris-software-group) Discussions [Payroll Relief Community](https://www.g2.com/products/payroll-relief/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Thomas Provine (Marketing Coordinator at AccountantsWorld) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/payroll-relief/pricing) ## Payroll Relief Integrations (1) What do users say about integrations? Verified by Payroll Relief [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WorkforceHub ](https://www.g2.com/products/workforcehub/reviews) Show More ![Richard B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard B.") RB Richard B. Business Owner Small-Business (50 or fewer emp.) 1/20/2026 "Decent Service, Abysmal Support" 0.5/5 What do you like best about Payroll Relief? I think the program's good when it works. A couple of years ago, when it was Payroll Relief from Accountant's World, it was better. The onboarding guy was awesome. I used to like the support as it was awesome back then. Also, when Payroll Relief is working, paying taxes online is smooth and seamless. Review collected by and hosted on G2.com. What do you dislike about Payroll Relief? The support for Payroll Relief is now the worst software support I have ever experienced. You can never get a hold of anyone in support, which is frustrating because I have clients that need to do payrolls and their people aren't getting paid. If you have problems, you will never ever be able to get help. Once the onboarding guy, who's awesome, is done, you're on your own. Review collected by and hosted on G2.com. What problems is Payroll Relief solving and how is that benefiting you? Payroll Relief doesn't solve any problems for us right now. There is zero real support. It is the worst I have ever experienced. Good luck reaching a person on the phone for complex problems. It is impossible STAY AWAY from this product! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Alison R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alison R.") AR Alison R. Payroll Administration Mid-Market (51-1000 emp.) 5/18/2025 "A Whole New World" 5/5 What do you like best about Payroll Relief? We transferred from a legacy Thompson Reuters payroll system payroll relief this year. To say that my clients and I both love the software and the connectivity it brings between us is an understatement. When you come from a legacy system, and then you attempt to use some type of retail system like sure pay, you find that The realistic service potential of payroll relief is extraordinary. I'll be very honest and tell you that there are parts of the system. I still don't understand because there is a lack of documentation. I am not a visual learner, so the videos that you produce tend to fade into the background. That's why our onboarding consultant was so important to me. They did a great job, whether that was our onboarding for our tax team that responded to my continuous questions. Our CPA from prides of themselves and being an integral part of our clients financial Health. We take that commitment very seriously. While we don't have stellar accounts that you would hear about in the news, we do have the backbone of America with tons of small and medium size businesses that depend on us everyday. Payroll relief makes that possible. I was honored to say asked me to be a reference for a like-sized CPA office recently. I consider it a benefit to the medium and small businesses of America 🙂 or at least that CPA office, LOL. Review collected by and hosted on G2.com. What do you dislike about Payroll Relief? All right guys, I know you're trying to save paper. If you would just put together a PDF based on each section and be intense and intentional in your instruction, I would find it highly useful. I can use my own paper if I want to 🙂 and while we're all trying to use less of our natural resources, sometimes being able to highlight and tab stuff would be really beneficial to me. There are still parts of the system I don't understand, + although they try to be helpful, the service desk is very short in their answers or they refer you to the videos. Review collected by and hosted on G2.com. What problems is Payroll Relief solving and how is that benefiting you? The main benefit is in its ability to accurately and concisely provide 401k and 1099 information for our clients. I think that you should touch base with some of your smaller users that actually equate to the biggest majority share of your end users. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") IC Verified User in Consulting Small-Business (50 or fewer emp.) 9/12/2025 "Cumbersome -- yuck!" 1/5 What do you like best about Payroll Relief? This is a hard one -- It's accurate I'd say. It does have options to run a lot of reports, but not ones that are likely to be useful day to day. Seems like it was built for CPA's and the like. Review collected by and hosted on G2.com. What do you dislike about Payroll Relief? Incredibly cumbersome -- and not integration friendly AT ALL. Run from this platform, is my opinion. Review collected by and hosted on G2.com. What problems is Payroll Relief solving and how is that benefiting you? It got payroll done is the main benefit. Nothing else beyond that. In today's fast-paced world, I would think their customer support (abysmal btw) and ability to integrate with other tools would be at this century at least. Not the case Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Miguel g.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Miguel g.") MG Miguel g. account executive Enterprise (\> 1000 emp.) 11/6/2025 "Comprehensive Analytics and Visuals All in One Place" 4.5/5 What do you like best about Payroll Relief? analytics and graphics, all the info in the same place Review collected by and hosted on G2.com. What do you dislike about Payroll Relief? notifications maybe, available reports to download all time Review collected by and hosted on G2.com. What problems is Payroll Relief solving and how is that benefiting you? get my receipts of pay all the time Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KH Karlin H. Enrolled Agent Small-Business (50 or fewer emp.) 12/24/2024 "Payroll Relief is quite capable, although slightly inflexible." 4.5/5 What do you like best about Payroll Relief? I searched for a while to find a product that lets my clients do their own payroll data entry, resulting in a net pay amount with as much or little involvement as I want. Export to QuickBooks is nice. Review collected by and hosted on G2.com. What do you dislike about Payroll Relief? The only pay types Payroll Relief seems to offer are "hours." I have clients with truckers getting paid per mile, nonprofit ministry people getting paid by the day, and manufacturing workers whose pay includes piecework incentives. All ends up saying "hours" somewhere, when what's wanted is a Qty X Item calculation, with rates set at employee level instead of company level. Review collected by and hosted on G2.com. What problems is Payroll Relief solving and how is that benefiting you? Payroll Relief allows clients to enter hours and get net pay even if I am out of the office. It also avoids needing me to re-enter everything from records accessible to them into payroll software accessible only by me. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite VL Valerie L. Office Manager/Payroll Processor Small-Business (50 or fewer emp.) 12/18/2024 "Has not been the most pleasant experience" 2.5/5 What do you like best about Payroll Relief? Ease of adding employees has been nice and the net to gross payroll. Review collected by and hosted on G2.com. What do you dislike about Payroll Relief? Customer Service has not bee the most pleasant experience. Being yelled at by the customer support for asking questions. Also, approval of companies with the wrong EIN number in the past was a big shock and created a huge mess that I had to deal with and no help from payroll relief on that. Also, contacting my clients with out permission when told they would never be contacted. Review collected by and hosted on G2.com. What problems is Payroll Relief solving and how is that benefiting you? I do not know of any problems being solved. They do not make it easy to send over retirement transmittals or funds to retirement accounts. There is a lack of benefit there. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") AA Verified User in Accounting Small-Business (50 or fewer emp.) 12/19/2024 "Solid Payroll Software" 3.5/5 What do you like best about Payroll Relief? We have over 100 payroll clients and the vast majority of payrolls have zero issues, the program runs smoothly! Payroll calculations and taxes are accurate. I love the functionality of the daily queue of payrolls in the order they need to be processed (Payroll Snapshot screen). I love that they do direct deposit and EFT for most taxes (UT UI tax is the only exception). Support Email is very responsive for quick, easy questions. Review collected by and hosted on G2.com. What do you dislike about Payroll Relief? I don't like how it's hard to get a hold of a live support person for the more difficult questions. Once I do connect, the support is very thorough and helpful, they're just hard to get through to. If you have payroll clients with 401k needs, the system can sometimes be quirky. Like the way matching employer funds are calculated when an employee turns off contributions then turns them back on. So watch the 401k like a hawk. It can all be overridden, but you gotta catch the stuff as you go. Review collected by and hosted on G2.com. What problems is Payroll Relief solving and how is that benefiting you? They have a good interface with SwipeClock, a time tracking software. For my clients who use SwipeClock, uploading the hours into Payroll Relief is seamless Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Small-Business (50 or fewer emp.) 12/19/2024 "My Experience with Payroll Relief - Good and Bad" 3.5/5 What do you like best about Payroll Relief? 1) Automates much of the manual data entry; 2) automatically makes payroll tax payments; 3) automatically files payroll tax returns; 4) cost is reasonable; 5) Web based makes it easy to access if from anywhere; 6) integrates with Accounting Power eliminating duplicate entries; 7) automatically collects and deposits our processing fees; Review collected by and hosted on G2.com. What do you dislike about Payroll Relief? 1) Program is somewhat rigid; 2) UI for clients is archaic and many have complained that it's not easy to use; 3) lead time for processing payroll are too long, especially compared to other payroll services; 4) making corrections to processed payroll is cumbersome; 5) backdating checks is not allowed (this is a feature we need with clients who manually issue checks); 6) certain reports are not allowed over multiple years; 7) integration with Accounting Power is not as good as we'd like (e.g. all federal tax payments are put into one GL account instead of separating Federa W/H from SS/Medicare paymetns); 8) onboarding is a little confusing to our clients, especially the EFT Application; 9) there's always a delay in receiving our processing fees (standard is supposed to be 2-3 business days but for us it's usually 5 business days-they've never been able to tell me why); 10) there's never a live person at Customer Support-we have to submit a ticket then wait for a response for something that could be handled easily with a phone call; 11) payments to third parties (e.g. WC insurance, garnishments, etc) must be processed as checks instead of electronically Review collected by and hosted on G2.com. What problems is Payroll Relief solving and how is that benefiting you? Automating payment of payroll taxes; automating filing of multiple payroll tax returns; integration with Accounting Power; Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite MW Madison W. Supervising Sr Accountant Mid-Market (51-1000 emp.) 5/19/2025 "Payroll Relief - Helpful with room to grow" 4/5 What do you like best about Payroll Relief? I like how easy it can be to process payroll and prefund tax payments for ease and relief when working with clients. Especially those who are semi weekly depositors. Review collected by and hosted on G2.com. What do you dislike about Payroll Relief? Not being able to e-file amended forms. Not having clear support on what is supported to be e-filed or e-paid through payroll relief. Review collected by and hosted on G2.com. What problems is Payroll Relief solving and how is that benefiting you? Quick tax payments for our clients. Quick review and filing for our live payroll clients. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. President Small-Business (50 or fewer emp.) 1/7/2025 "I am very happy with PR for several years," 5/5 What do you like best about Payroll Relief? I have been blessed with excellent support for PR. Sometimes it's difficult to get through on voice, but when I do, I am treated by very knowledgeable, patient, and caring support staff. I have a long list of my favorites - Diane in billing, Cindy, Rebecca to name a few. I get quick response when I fill out a ticket. Review collected by and hosted on G2.com. What do you dislike about Payroll Relief? Onboarding new clients is a real pain. I understand Gusto does it for the partner; I won't use Gusto as I feel it's way behind PR in so many ways. Review collected by and hosted on G2.com. What problems is Payroll Relief solving and how is that benefiting you? Once you get over the initial learning curve, it becomes easy to use. Great options for Deductions, unlike many of PR's competitors. PR is very flexible when dealing with payruns. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ## Questions about Payroll Relief? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Payroll Relief ](https://www.g2.com/products/payroll-relief/discussions/new) GU Guest User • Last activity over 1 year ago What is Payroll Relief used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-payroll-relief-used-for) [ View all Discussions ](https://www.g2.com/products/payroll-relief/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 9 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/payroll-relief/pricing) ##### ##### Payroll Relief Features Employee Self Service Web Portal Benefits Manager Mobile Administration Payroll Entry Direct Deposit Expense Reimbursement Taxes Tax Calculation Tax Filing Automatic Tax Payment Platform Performance and Reliability [ View More Features ](https://www.g2.com/products/payroll-relief/features) ## Top-Rated Alternatives [ ![Rippling](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rippling") Rippling 4.8/5(13,212) ](https://www.g2.com/products/rippling/reviews) [ ![Gusto](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gusto") Gusto 4.6/5(12,322) ](https://www.g2.com/products/gusto/reviews) [ ![Deel Payroll](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deel Payroll") Deel Payroll 4.7/5(6,903) ](https://www.g2.com/products/deel-payroll/reviews) [ View All Alternatives ](https://www.g2.com/products/payroll-relief/competitors/alternatives) ##### Categories on G2 [Payroll](https://www.g2.com/categories/payroll) ##### Explore More [What is the most recommended software to boos employee engagaement in office?](https://www.g2.com/discussions/what-is-the-most-recommended-software-to-boost-employee-engagement-in-offices)[What is the best job shop management software for a small custom machine shop that needs quoting, scheduling and job tracking without months of implementation overhead?](https://www.g2.com/discussions/what-is-the-best-job-shop-management-software-for-a-small-custom-machine-shop-that-needs-quoting-scheduling-and-job-tracking-without-months-of-implementation-overhead)[What BPM platforms work well for a compliance-heavy industry where processes need checklist and audit configuration baked in rather than bolted on later?](https://www.g2.com/discussions/what-bpm-platforms-work-well-for-a-compliance-heavy-industry-where-processes-need-checklist-and-audit-configuration-baked-in-rather-than-bolted-on-later) [Best cloud-based budgeting and forecasting solutions](https://www.g2.com/discussions/best-cloud-based-budgeting-and-forecasting-solutions)[Top-rated asset tracking solutions with barcode/RFID support](https://www.g2.com/discussions/top-rated-asset-tracking-solutions-with-barcode-rfid-support)[Pros and Cons Details](https://www.g2.com/products/payroll-relief/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)