Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"PayPro Global is the Best Company"
5/5
What do you like best about PayPro Global?

Their Support is exceptional, Yulia made sure to provide whatever help she can. Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

So far I am Lovin it, nothing to complain about. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Nice to do business with"
5/5
What do you like best about PayPro Global?

Prompt and professional technical support Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

Well, actually nothing compared to a previous software registration company Review collected by and hosted on G2.com.

GS
George S.
Lead Developer
Small-Business (50 or fewer emp.)
"Great Customer Service and Powerful Features"
5/5
What do you like best about PayPro Global?

- Customer Service is great. Not only are their responses very timely, they also properly address all your questions and concerns (often the case it is rarely done by most other companies).

- Flexible API that supports dynamic product names, prices, and currencies - almost complete control of the cart's contents. Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

Nothing in particular. Perhaps they could support more payment options, but they are already very good in this department compared to others. So I don't really have anything major I dislike. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Strongly recommend PayPro Global"
5/5
What do you like best about PayPro Global?

What makes PayPro Global distinguished are:

1- Unparalleled customer support, they service small startups very closely

2- Product features are extensive and cover almost all cases that you may face Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

Though it is not very important for the user experience maybe the interface design could be better Review collected by and hosted on G2.com.

MC
Margaret C.
Content and customer support manager
Small-Business (50 or fewer emp.)
"Great e-commerce experience"
5/5
What do you like best about PayPro Global?

- Very friendly company with fantastic customer support for both clients and customers. Your personal manager is always there for you and ready to answer any questions or give valuable advice.

- High conversion on the purchase page.

- Supports many languages and payment systems for different countries, which created a comfortable experience for selling internationally.

- Allows having an account balance in several currencies simultaneously, which reduces the cost of currency conversion.

- Provides a powerful API.

- Offers a lot of marketing tools that can further increase conversion (cross-sell, up-sells, lead generating email newsletters). Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

- High commission for converting currencies for the customer.

- Doesn’t provide extended reports on the sales of affiliate partners.

- Communication with PayPal and credit card companies is not always clear. Review collected by and hosted on G2.com.

Felix R.
FR
Felix R.
CEO - CMO / Co-Founder
Small-Business (50 or fewer emp.)
"Amazing service & the perfect processor"
5/5
What do you like best about PayPro Global?

The customer gets billed in their local currency & it's using location-based merchant accounts to get the highest approval rates.

Customer service that is out of this world, you will never experience this at FastSpring or any other similar processors. They are on our slack and are just one click away, they reply within minutes & resolve the issue very fast.

Custom fraud rules are put in place. If a score is over a certain amount, Paypro will call the customer and ask for id or scan of the card with numbers covered etc. Over 100 fraud rules are in place before the custom rules I required.

Honestly, there is nothing that compares to PayPro when it comes to selling software online. My CB ratios are nonexistent. With high thousands of orders a month, we see maybe 1 or 2 before adding in the custom fraud rules with no drop in conversion.

Nataliia, Iulian & Anton are doing wonders on my account, thank you so much! Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

Nothing at all, I can not fault anything. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"FIRMUS"
5/5
What do you like best about PayPro Global?

Guy (my POC in PayPro Global) is always available, the service is 100% the reason for us sticking with PayPro Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

Some features aren't intuitive without guidance Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Using Paypro Global"
4.5/5
What do you like best about PayPro Global?

Ease of use

Flexibility

Customer service

Coverage across the world Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

UI can improve - a bit complicated to use Review collected by and hosted on G2.com.

AH
Alan H.
M
Small-Business (50 or fewer emp.)
"A test of their service"
5/5
What do you like best about PayPro Global?

The fact that their in-person service matches their sales pitch.

Great online reporting and administration facility.

They present a professional, helpful customer-focused face to our customers. Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

So far, nothing at all. They are easy to use and their service is exceptional. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"$5M and more than five years together"
5/5
What do you like best about PayPro Global?

The support is great! Problems have always been fixed. Review collected by and hosted on G2.com.

What do you dislike about PayPro Global?

Nothing. All my issues were solved. I think it's important. Review collected by and hosted on G2.com.