Nitin V.
NV
Nitin V.
Full Stack Engineer
Computer Software
Small-Business (50 or fewer emp.)
"Easy Website Integration and Smooth International Payments"
4.5/5
What do you like best about PayPal Payments?

Paypal supports International payments by which it is easy to receive different currencies in the same account. It is easy to integrate with your website like online business or organisation like schools or colleges for payments. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

Sometimes even for normal transaction, account may go on hold or freezed for some time due to detection of suspicious activities. Conversion rates are not optimal, it may charge a fee greater than market rate. Also normal transaction fees can be high for some payment methods. Review collected by and hosted on G2.com.

Suzanne F.
SF
Suzanne F.
Director of Operations
Small-Business (50 or fewer emp.)
"Secure and Easy Payment Scheduling"
4.5/5
What do you like best about PayPal Payments?

I use PayPal Payments because it's easy to schedule so I don't miss a payment for various charities I donate to and for scheduling payments for my Hulu account and iCloud. I find it to be a simple and secure way to pay when a company offers it as a payment method. It helps me keep track of transactions. Also, the initial setup was easy and quick to customize. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

Sometimes it's confusing about marking a payment for personal or business. I want to avoid extra fees whenever possible. Make it more clear about selecting which type of transaction you are doing before hitting send. Review collected by and hosted on G2.com.

Abhijeet M.
AM
Abhijeet M.
Not Available
Small-Business (50 or fewer emp.)
"Fast, Secure Payments Without Sharing Bank Details"
5/5
What do you like best about PayPal Payments?

You can send or receive money in minutes using just an email or phone number. No need to enter bank details every time, which makes online checkout very quick. PayPal acts as middleman so your bank or card details aren’t directly shared with the seller. This reduces the risk of fraud when shopping online. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

PayPal is strict about security and fraud prevention. That’s good in theory, but in practice accounts sometimes get temporarily limited or frozen, and getting access restored can take time and documentation.

Even beyond the visible fees, PayPal’s exchange rates can be slightly worse than market rates, meaning you lose a bit more money during conversions. Review collected by and hosted on G2.com.

Muhammad O.
MO
Muhammad O.
Salesforce Business Analyst
Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable and easy to Use Platform for Global Payments"
4/5
What do you like best about PayPal Payments?

What I like most is how simple and reliable it is for sending and receiving payments globally. The user interface is straightforward, easy to navigate, and easy to understand. Transactions are really quick, which makes the whole process feel smooth. I also like that it’s widely accepted worldwide, so it’s convenient for both personal and business use. Overall, it saves time compared to other payment platforms or methods. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

One thing I don’t like much is the transaction fees, especially for international payments, since they can feel a bit high. Also, the verification process and occasional account limitations can slow things down. There are times when account verification takes longer than expected, which can cause slight delays. Aside from these issues, my overall experience has been good. Review collected by and hosted on G2.com.

Uni Y.
UY
Uni Y.
Digital Marketing Specialist
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Freelancer's Mainstay for Foreign Clients, But the Fee is Quite Good"
4/5
What do you like best about PayPal Payments?

I like PayPal Payments because the money goes in immediately, so my cash flow is smooth. Additionally, it's safe because there is Seller Protection. There was a client who complained, but because I sent proof of work via PayPal, my funds remained safe and were not charged back. The initial setup is also easy, completed in 15 minutes, although the ID verification and adding a bank account were a bit confusing, but there are guides available. I also appreciate how fast the transfer process is when receiving payments from clients, and overall, I rate the ease of use of PayPal Payments for freelancers like me an 8 out of 10. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

The drawbacks are in the fees and exchange rates. As a freelancer, the transaction fee of 4.4% + $0.30 per payment from foreign clients is quite a cut. Then, the PayPal exchange rate when withdrawing to a local bank is Rp 100-200 worse compared to the Google rate, so if you withdraw $100, you could lose Rp 20,000. Lastly, if I have to refund a client due to revisions, the initial fee is not returned by PayPal, so I have to cover it myself. Review collected by and hosted on G2.com.

Husnain A.
HA
Husnain A.
Student
Small-Business (50 or fewer emp.)
"Seamless and Secure Payments, Needs More Features"
5/5
What do you like best about PayPal Payments?

I really like that PayPal Payments is quite secure. It helps me recover my money in case of a fraudulent payment, like if I make a payment to a seller and it turns out to be a scam. This makes it feel quite safe for me. Whenever I use PayPal to buy collectibles, stamps, banknotes, and coins, especially from eBay or other sites, I have peace of mind knowing that PayPal's protection assures me that my money is secure. Additionally, setting up PayPal was really easy—I just needed my email and phone number to create an account, and the ID verification process wasn't complicated. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

I would be really happy if PayPal could also offer a card, like a debit card or something like that. In my country, Italy. And, the other thing is there should be a payment plan. Like, there is an option for pay in three installments, but it's not available for me. So I think it should be available for more people. Review collected by and hosted on G2.com.

Samir A.
SA
Samir A.
Associate Analyst
Mid-Market (51-1000 emp.)
"Secure, Reliable, and Effortless Payments with PayPal Payments"
5/5
What do you like best about PayPal Payments?

What I like most about PayPal Payments is that it offers a secure, reliable platform where transactions feel legitimate and protected from fraud concerns. The payment process is smooth, user-friendly, and efficient, which makes it easy for me to send and receive money without running into issues. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

What I dislike about PayPal Payments is the relatively high transaction fees and the unfavorable currency conversion rates. For instance, when I receive payments in USD, the amount that ends up in my bank account after conversion is lower than the actual market rate, which leads to a noticeable loss on each dollar. Because of this, it feels less cost-effective overall, especially when I’m dealing with frequent international payments or higher-value cross-border transactions. Review collected by and hosted on G2.com.

SR
Sameer R.
Operations - Executive
Enterprise (> 1000 emp.)
""PayPal Makes International Payments Hassle Free""
4/5
What do you like best about PayPal Payments?

I use PayPal for receiving freelance payments and my bonuses and converting them to Indian rupees. The whole process is automatic and seamless, from receiving payments to currency conversion to withdrawing in my bank account, everything is quick, secure and hassle free. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

Currency conversion charges and transaction fees can be a bit high sometimes, a lower fee structure would make it even better. Review collected by and hosted on G2.com.

Nadim W.
NW
Nadim W.
FREELENCER
Internet
Small-Business (50 or fewer emp.)
"The Gold Standard for Client Trust and Easy Global Payments"
4/5
What do you like best about PayPal Payments?

What I love most is the sheer brand recognition. When I send an invoice or show the PayPal button on my checkout page, customers don't hesitate. It removes that 'trust barrier' immediately. Plus, the mobile app is a lifesaver for tracking incoming payments while I'm away from my desk; the instant notifications keep my workflow moving without me having to constantly refresh my email.. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

The transaction fees are definitely on the higher side compared to some of the newer competitors. When you're running a high volume of small transactions, those percentages really start to eat into the margins. It’s also a bit frustrating that the fee structure can feel a little opaque when dealing with international currency conversions. Review collected by and hosted on G2.com.

Rahul S.
RS
Rahul S.
Market Development Specialist
Small-Business (50 or fewer emp.)
"Secure and Convenient Platform for International Payments"
4.5/5
What do you like best about PayPal Payments?

What I like best about PayPal Payments is how simple and convenient it is to use. Sending and receiving payments takes only a few clicks, and it feels secure while doing online transactions. I also like that it is widely accepted on many websites, which makes online shopping and business payments much easier. Review collected by and hosted on G2.com.

What do you dislike about PayPal Payments?

One thing I dislike about PayPal Payments is that Sometimes transfers to bank accounts also take longer than expected, and customer support response times could be improved in certain situations. Review collected by and hosted on G2.com.