---
title: PayPal Payments Reviews
meta_title: 'PayPal Payments Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Over 500 authenticated user reviews for PayPal payment gateway.  Find
  out from real users if PayPal is a trustworthy site, pricing for transactions, and
  merchant solutions features.
aggregate_rating:
  rating_value: 4.4
  review_count: 2749
  scale: '5'
date_modified: '2026-08-14'
parent_category:
  name: Payment
  url: https://www.g2.com/categories/payment
---


# PayPal Payments Reviews
**Vendor:** PayPal  
**Category:** [Payment Processing Software](https://www.g2.com/categories/payment-processing)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 2,749
## About PayPal Payments
PayPal Payments is a comprehensive payment processing solution designed to empower businesses of all sizes to accept payments seamlessly from customers worldwide. By integrating PayPal Payments, merchants can offer a variety of payment options, enhancing the checkout experience and potentially increasing conversion rates. Key Features and Functionality: - Global Payment Acceptance: Supports transactions in over 200 markets and 140 currencies, enabling businesses to cater to a diverse customer base. - Multiple Payment Methods: Allows customers to pay using credit and debit cards, PayPal balances, and other local payment methods, providing flexibility and convenience. - Seamless Integration: Compatible with major eCommerce platforms, facilitating easy integration into existing online stores. - Advanced Security Measures: Incorporates robust fraud protection tools and compliance features to safeguard both merchants and customers. - Financial Services: Offers access to business loans and working capital, assisting merchants in managing and expanding their operations. Primary Value and Solutions Provided: PayPal Payments addresses the critical need for businesses to offer secure, efficient, and versatile payment options to their customers. By leveraging PayPal&#39;s extensive network and trusted reputation, merchants can enhance customer trust, streamline payment processes, and expand their reach to international markets. The platform&#39;s comprehensive suite of tools not only facilitates payment acceptance but also supports business growth through financial services and operational insights.



## PayPal Payments Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of PayPal Payments, enjoying quick setups and seamless international transactions. (474 reviews)
- Users love how **easy payments** are with PayPal, appreciating fast transactions and secure international transfers. (326 reviews)
- Users appreciate the **convenience** of PayPal Payments, noting its speed, ease of use, and wide acceptance for transactions. (237 reviews)
- Users appreciate the **high security** of PayPal Payments, noting it makes transactions reliable and effortless. (237 reviews)
- Users value the **speed of transactions** with PayPal Payments, enjoying quick international payments and smooth bank transfers. (226 reviews)
- Reliability (221 reviews)
- Users appreciate the **ease and speed of international transfers** with PayPal Payments, enhancing trust and convenience in transactions. (210 reviews)
- Users appreciate the **global acceptance** of PayPal Payments, making it easy to receive international payments securely. (205 reviews)
- Users value the **payment ease** of PayPal Payments, enjoying quick and secure transactions for international freelance work. (200 reviews)
- Easy Setup (190 reviews)

**What users dislike:**

- Users find the **high fees** for transactions and transfers to be a disadvantage compared to competitors. (234 reviews)
- Users find the **fees to be quite high** , especially detrimental for small transactions and currency conversions. (196 reviews)
- Users encounter **poor customer support** , often facing slow responses and difficulty in resolving issues in a timely manner. (109 reviews)
- Users are concerned about **excessive fees** and lack of transparency regarding conversion rates with PayPal Payments. (106 reviews)
- Users are frustrated with **high transaction fees** and conversion rates, feeling it&#39;s excessive compared to competitors. (102 reviews)
- Users experience **payment holds lasting from 24 hours to 21 days** , which can significantly disrupt transactions. (100 reviews)
- Users express concern over **delays** in payments and withdrawals, affecting access to funds and overall workflow. (90 reviews)
- Users often face **billing issues** with frozen payments and inadequate customer service affecting their overall experience. (83 reviews)
- Payment Holds (72 reviews)
- Payment Issues (68 reviews)


## PayPal Payments Discussions
  - [What is PayPal Credit used for?](https://www.g2.com/discussions/what-is-paypal-credit-used-for) - 8 comments, 5 upvotes
  - [Does PayPal credit build your credit?](https://www.g2.com/discussions/does-paypal-credit-build-your-credit) - 3 comments, 4 upvotes
  - [What can you use PayPal credit for?](https://www.g2.com/discussions/what-can-you-use-paypal-credit-for) - 2 comments, 4 upvotes
  - [Allow visa gift card](https://www.g2.com/discussions/allow-visa-gift-card) - 8 comments, 3 upvotes
  - [Virtual cards](https://www.g2.com/discussions/14376-virtual-cards) - 2 comments, 2 upvotes

- [View PayPal Payments pricing details and edition comparison](https://www.g2.com/products/paypal/reviews?filters%5Bnps_score%5D%5B%5D=3&page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-14+10%3A21%3A26+-0500&secure%5Bsession_id%5D=37f27d12-5eea-419f-8cb5-23c1e9a5f99a&secure%5Btoken%5D=213fc76f959fa6f9a4e168dc45cd0d277ee4933b4b2a7563c0a97b0bf4b2d643&format=llm_user)
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## PayPal Payments Features
**Payment Options**
- Instant Payment
- Accepted Credit Cards and Debit Cards
- ACH Payments and eCheck Processing
- Split Payments
- Multi-Currency
- Self Service Portal

**Administration - Installment Payment and Buy Now Pay Later (BNPL)**
- Email Notifications
- Invoicing
- Customer Portal
- Loyalty Management

**Payment Processing**
- Encryption
- Credit Card Processing
- Mobile Payments
- Digital Wallet Integration
- Debit/Credit Card Processing
- Online Payments
- Partial Payments
- In-Person Payments
- Digital Wallet Payments

**Architecture**
- Unified API
- POL
- Integrations

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Administration**
- Payout Time
- Manual Payment Entry
- Omnichannel
- Levels 1 & 2
- Level 3

**Payment Tools - Installment Payment and Buy Now Pay Later (BNPL)**
- Payment Gateway
- Payment Tracking
- E-commerce Integration
- Payment Scheduling

**Administration**
- Reporting & Analytics
- E-commerce Integration
- Processing Fees
- POS Integration
- Omnichannel
- Levels 1 & 2
- Level 3
- Payment Gateway Integration
- ACH Payment Processing
- Cryptocurrency Processing

**Processing**
- Validation
- Automation
- Cross Border
- Routing
- Reconciliation

**Security**
- PCI Compliance
- Data Tokenization
- Two-Factor Authentication
- POS Verification

**Payment Options**
- Multi-Currency
- Self Service Portal

**Risk & Compliance**
- Failed payments
- Tokenization
- Compliance

**Agentic AI  - Installment Payment and Buy Now Pay Later (BNPL) features**
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Development**
- Customization (Fields, Objects, and Layouts)
- Accounting Software Integration
- E-Commerce Software Integration

**Security**
- POS Verification

**Analytics**
- Consolidation
- Optimization
- Fraud

**Platform**
- Performance and Reliability
- Internationalization - Currency/Language
- Internationalization - Operating Country
- API / Integrations
- PCI Regulation Compliance
- Accounting integration
- E-commerce Integration

**Platform**
- Accounting integration
- E-commerce Integration

**Agentic AI - Payments Orchestration**
- Autonomous Task Execution
- Cross-system Integration

**Additional Functionality**
- Data Synchronization
- Transaction Monitoring
- Purchasing & Receiving
- Contactless NFC
- Offline Access
- Electronic Signature
- PCI Compliance
- Credit Card Management
- Fraud Detection
- SSL Security
- Mobile Access
- Generative AI
- Returns Management
- Discount Management
- Reminders
- Barcode/Ticket Scanning
- Reporting & Statistics
- Recurring/Subscription Billing
- Compliance Management
- Transaction History
- Mobile Card Reader
- Sales Tax Management
- Customer Database
- Receipt Management
- Customizable Branding
- Invoice Management
- Cash Management
- Remote Access/Control
- Multi-Location
- Sales Trend Analysis
- CRM
- Gift Card Management
- Sales Reports
- AI Copilot
- Multiple Payment Options
- Loyalty Program
- Status Tracking
- Alerts/Notifications
- Activity Dashboard
- Expense Tracking
- Data Security
- Payment Links
- API
- Payment Fraud Prevention
- Payment Reconciliation
- Data Import/Export
- Search/Filter
- Real-Time Data
- Billing & Invoicing

**Agentic AI - Payment Gateways**
- Autonomous Task Execution
- Cross-system Integration
- Decision Making

## Top PayPal Payments Alternatives
  - [Payoneer](https://www.g2.com/products/payoneer/reviews) - 3.2/5.0 (367 reviews)
  - [GoCardless](https://www.g2.com/products/gocardless/reviews) - 4.6/5.0 (311 reviews)
  - [BlueSnap](https://www.g2.com/products/bluesnap/reviews) - 4.1/5.0 (103 reviews)

